Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

A

abbreviated dialing 5-2

AC adapter

connecting to 3-6

providing power using 2-7

access, to phone settings 4-4

access port

about 3-5

connecting to 3-5, 3-6

active Cisco Unified CallManager server 4-10

administrative VLAN, description 4-9

Alternate DNS, network setting 4-11

Alternate Domain, network setting 4-11

alternate TFTP, network setting 4-11

App Load ID A-9

audience, for this document xiii

AudioMode parameter A-21

audio parameter

AudioMode A-21

ConnectMode A-21

MediaPort A-22

TOS A-22

Authentication URL, network setting 4-10

auto answer 5-2

auto-pickup 5-3

auto-registration

using 2-10

using with TAPS 2-11

auxiliary VLAN

description 2-3

network setting 4-9

B

barge 5-3

BAT (Bulk Administration Tool) 2-12

block external transfer 5-3

bmp2logo.exe E-1

Boot Load ID A-10

BOOTP server A-11

BootP Server, network setting 4-8

Broadcast A-14

BTXML cards version A-10

C

call display restrictions 5-4

caller ID 5-5

call forward 5-4

call forward display, configuring 5-6

CallManager, network setting 4-10

CallManager 1 - 4 A-12

call park 5-4

call pickup 5-5

call waiting 5-5

caution, cell phone interference 1-2

CDP

description 1-5

discovery, performing A-18

CDP Enabled, network setting 4-9

cell phone, interference 1-2

cfgfmt.exe A-5

Cisco Call Back 5-6

Cisco Catalyst switches, interaction with 2-3

Cisco Discovery Protocol

See CDP

Cisco Unified CallManager

active 4-10

adding phone to database of 2-9

adding users to 5-15

interactions with 2-2

required for Cisco Unified IP Phones 3-2

standby 4-10

verifying settings 7-6

Cisco Unified CallManager Administration, adding phones using 2-11

Cisco Unified IP Phone

adding

manually to Cisco Unified CallManager 2-11

to Cisco Unified CallManager 2-9

using auto-registration 2-10

using auto-registration with TAPS 2-11

using BAT 2-12

cleaning 7-16

configuration file 2-7

configuration requirements 1-10

installation overview 1-10

installation requirements 1-10

mounting to wall 3-9

power sources 2-7

registering 2-9

registering with Cisco Unified CallManager 2-10, 2-11, 2-12

resetting 7-17

supported networking protocols 1-5

technical specifications F-1

troubleshooting 7-1

Cisco Unified IP Phone 7902G

figure 3-7

upgrading firmware D-1

Cisco Unified IP Phone 7905G

features 1-2

figure 1-2, 3-7

graphic on LCD screen E-1

upgrading firmware D-1

Cisco Unified IP Phone 7912G

features 1-2

figure 1-2, 3-8

graphic on LCD screen E-1

upgrading firmware D-1

cleaning the Cisco Unified IP Phone 7-16

Clear softkey 6-3

conference 5-6

configurable call forward display 5-6

configuration

checklist for 1-11

phones in Cisco Unified CallManager 1-10

configuration file

overview 2-6

SEDDefault.cnf 2-7

SEPxxxxxxxxxxxx.cnf.xml 2-7

XMLDefault.cnf.xml 2-7

configuration file, creating 7-7

configuration parameter

See parameter

configuration values

displaying 4-7

locked 4-5

configuration values, editing 4-6

configuration values unlocked 4-5

configuring

alternate methods A-1

from a Cisco Unified IP Phone 1-18, 4-5

methods 4-2

overview 1-10

personal directories 5-13

softkey templates 5-14

startup network settings 3-10

through phone's web page A-6

user features 5-15

VLAN settings 4-26

connecting

handset 3-6

headset 3-6

to AC adapter 3-6

to a computer 3-6

to the network 3-6

ConnectMode parameter A-21

corporate directory, configuring 5-13

D

daisy chaining, not supported 7-11

data VLAN 2-3

Default gateway A-11

default router, assigning 4-19

Default Router 1, network setting 4-8

DHCP

address released, network setting 4-11

description 1-5

disabling 4-15

enabled, network setting 4-10

enabling 4-13

releasing addresses 4-16

server, network setting 4-8

troubleshooting 7-9

DHCP address released A-12

DHCP enabled A-12

Dhcp parameter A-16

DHCP server A-11

Directories URL, network setting 4-10

directory, corporate 5-13

directory numbers, assigning manually 2-11

direct transfer 5-6

displaying, network statistics 6-3

DNS server

assigning 4-24

troubleshooting 7-10

verifying settings 7-5

DNS server 1 A-11

DnsServer1 parameter A-17

DNS server 2 A-11

DnsServer2 parameter A-17

DNS Servers 1-2, network setting 4-8

documentation

additional xv

for users B-2

Domain name A-11

domain name

assigning 4-22

network setting 4-8

Domain parameter A-17

DSCP For Call Control 4-12, A-13

DSCP For Configuration 4-12, A-13

DSCP For Services 4-12, A-13

Dynamic Host Configuration Protocol

See DHCP

E

Elapsed time A-14

Erase Configuration 4-11

erase configuration, procedure 7-17

example_uprofile.txt A-3, A-4

extension mobility 5-7

F

features

configuring on phone, overview 1-9

configuring with Cisco Unified CallManager, overview 1-8

informing users about, overview 1-9

firmware

identifier A-9

updating D-1

upgrading D-1

verifying version 6-4

G

GARP Enabled 4-12, A-13

gkdefault.cfg profile file A-3

gkxxxxxxxxxxxx profile file A-3

group call pickup 5-7

H

handset 3-6

Handset Only Mode 4-12, A-13

Hardware features A-10

Hardware revision A-10

headset port 3-6

hold 5-7

hook switch contacts 7-13

Host name A-9, A-11

host name, network setting 4-8

hunt group 5-8

I

icon

lock 1-18

padlock 1-18

immediate divert 5-8

inline power 2-7

inline switching module, providing power using 2-8

installation

checklist for 1-16

Cisco Unified CallManager configuration 3-2

network requirements 3-2

safety warnings 3-3

installing

preparing 2-9

requirements, overview 1-10

interference, cell phone 1-2

IP 1-6

IP Address

network setting 4-9

IP address A-11

assigning 4-18

troubleshooting 7-5

IP Address, network setting 4-8

J

join 5-8

L

lddefault.cfg profile file A-3

ldxxxxxxxxxxxx profile file A-3

local configuration, erasing 7-17

lock icon 1-18

locking, options on menus 1-18

log file 7-15

log out of hunt groups 5-9

loopback condition 7-14

M

MAC address

determining 2-12

network setting 4-8

value A-9, A-11

malicious caller identification (MCID) 5-9

MediaPort parameter A-22

meet-me conference 5-9

message waiting 5-9

model, verifying 6-2

Multicast A-14

multilevel precedence and preemption (MLPP) 5-10

music-on-hold 5-10

N

native VLAN 2-3

Network Configuration menu

displaying 4-4

editing options on 4-6

locking options 1-18

unlocking options 1-18

unlocking options on 4-5

network connectivity, verifying 7-4

networking protocol

CDP 1-5

DHCP 1-5

IP 1-6

RTP 1-6

TCP 1-6

TFTP 1-6

UDP 1-6

networking protocols, supported 1-5

Network Locale 4-11, A-12

Network Locale Version 4-11, A-12

network outages, identifying 7-9

network parameter

Dhcp A-16

DnsServer1 A-17

DnsServer2 A-17

Domain A-17

Nprintf A-19

OpFlags A-18

StaticIP A-16

StaticNetMask A-17

StaticRoute A-16

TftpServer1 A-16

TftpServer2 A-16

TraceFlags A-19

VLANSetting A-19

network port

about 3-5

connecting to 3-5, 3-6

network requirements, for installation 3-2

network setting

administrative VLAN 4-9

Alternate DNS 4-11

Alternate Domain 4-11

alternate TFTP 4-11

Authentication URL 4-10

BootP Server 4-8

CallManager 4-10

CDP Enabled 4-9

Default Router 1 4-8

DHCP address released 4-11

DHCP enabled 4-10

DHCP server 4-8

Directories URL 4-10

DNS Servers 1-2 4-8

domain name 4-8

DSCP For Call Control 4-12

DSCP For Configuration 4-12

DSCP For Services 4-12

Erase Configuration 4-11

GARP Enabled 4-12

Handset Only Mode 4-12

host name 4-8

IP Address 4-8

IP address 4-9

MAC address 4-8

Network Locale 4-11

Network Locale Version 4-11

operational VLAN 4-9

Services URL 4-10

SRST 4-10

subnet mask 4-8

TFTP server 4-8

User Locale 4-11

User Locale Version 4-11

Web Access Enabled 4-12

network settings

accessing 4-4

startup configuration 3-10

nprintf.exe 7-14

Nprintf parameter 7-15, A-19

nptcap 7-16

O

Onhook call transfer 5-10

operational VLAN, network setting 4-9

Operational VLAN ID A-11

OpFlags parameter A-18

options

locking 1-18

unlocking 1-18

Other group pickup 5-10

P

padlock icon 1-18

parameter

audioA-20to A-22

format A-3, A-4

in profile file only A-22

networkA-15to A-19

tone A-20

types A-4

password A-23

password, expiration 5-15

personal directories 5-13

Phone Configuration web page 4-2

phone directory

See corporate directory

Phone DN A-9

phones

configuration checklist (table) 1-11

installation checklist (table) 1-16

installing 1-15

physical connection, verifying 7-8

port

10/100PC 3-5

10/100SW 3-5

access 3-5, 3-6

network 3-5, 3-6

power, outage 2-8

power patch panel, providing power using 2-8

power source

description 2-7

external 2-7

inline power from Cisco Catalyst switches 2-8

power patch panel 2-8

privacy 5-11

Product ID A-10

profile file

about A-2

binary A-3

common A-2

conventions A-4

converting to binary A-5

creating A-5

defined A-1

editing A-3, A-5

file name conventions A-3

for individual phone A-2

for multiple phones A-2

gkdefault.cfg A-3

gkxxxxxxxxxxxx A-3

lddefault.cfg A-3

ldxxxxxxxxxxxx A-3

sample file A-3

text A-3, A-4

provisioning

individual phone A-2

multiple phones A-2

through TFTP A-2

prserv 7-15

ptag.dat A-5

Q

QRT softkey 5-11

Quality Reporting Tool 5-11

R

Real-time Transport Protocol

See RTP

Receive errors A-14

Receive overflow A-14

Receive packets A-14

redial 5-11

registration, resolving problems with 7-3

resetting

Cisco Unified IP phone 7-17

continuously 7-8

intentionally 7-10

resolving, startup problems 7-2

RTP 1-6

S

safety warnings, for installation 3-3

Security Configuration menu

locking options 1-18

unlocking options 1-18

SEDDefault.cnf configuration file 2-7

SEPxxxxxxxxxxxx.cnf.xml configuration file 2-7

Serial number A-10

serial number, verifying 6-2

services

about 5-14

setting up 5-15

subscribing to 5-15

Services URL, network setting 4-10

Settings menu access 4-4

SigTimer parameter A-20

softkey templates, configuring 5-14

Software version A-10

speaker

about 3-5

disabling 3-5

speed dialing 5-2

SRST A-12

SRST, network setting 4-10

standby Cisco Unified CallManager server 4-10

startup

failure 7-2

resolving problems with 7-2

startup process

accessing TFTP server 2-5

configuring VLAN 2-5

contacting Cisco Unified CallManager 2-6

loading stored phone image 2-4

obtaining IP address 2-5

obtaining power 2-4

requesting configuration file 2-6

understanding 2-4

verifying 3-10

StaticIP parameter A-16

StaticNetMask parameter A-17

StaticRoute parameter A-16

statistics, network 6-3

status, viewing messages 6-2

status messages 6-2

Subnet mask A-11

subnet mask

assigning 4-21

network setting 4-8

survivable remote site telephony, network setting 4-10

switch

loopback condition 7-14

symptom

LCD screen does not display 7-2

phone does not register 7-3

phone does not start 7-2

phone resetting 7-8

T

tag, length, and value triplets A-2

TAPS (Tool for Auto-Registered Phones Support) 2-11

TCP 1-6

technical specifications, for Cisco Unified IP Phone F-1

telephony features

abbreviated dialing 5-2

auto answer 5-2

auto-pickup 5-3

barge 5-3

block external transfer 5-3

call display restrictions 5-4

caller ID 5-5

call forward 5-4

call park 5-4

call pickup 5-5

call waiting 5-5

Cisco Call Back 5-6

conference 5-6

configurable call forward display 5-6

direct transfer 5-6

extension mobility 5-7

group call pickup 5-7

hold 5-7

hunt group 5-8

immediate divert 5-8

join 5-8

log out of hunt groups 5-9

malicious caller identification (MCID) 5-9

meet-me conference 5-9

message waiting 5-9

multilevel precedence and preemption (MLPP) 5-10

music-on-hold 5-10

Onhook call transfer 5-10

other group pickup 5-10

privacy 5-11

redial 5-11

transfer 5-12

voice messaging system 5-12

TFTP

alternate, network setting 4-11

description 1-6

enabling alternate server 4-30

provisioning A-2

server, assigning 4-29

server, network setting 4-8

server setting on phone 4-8

troubleshooting 7-4

TFTP server 1 A-11

TFTP server 2 A-11

TftpServer2 parameter A-16

TOS parameter A-22

TraceFlag parameter A-19

transfer 5-12

Transmission Control Protocol

See TCP

Transmit errors A-14

Transmit packets A-14

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified CallManager settings 7-6

Cisco Unified IP Phone 7-1

collecting information for 7-14

DHCP 7-9

DNS 7-10

DNS settings 7-5

hook switch contacts 7-13

IP addressing and routing 7-5

loopback condition 7-14

network connectivity 7-4

network outages 7-9

phones resetting 7-10

physical connection 7-8

server to which messages are sent A-19

services on Cisco Unified CallManager 7-6

TFTP settings 7-4

VLAN configuration 7-9

TrtpServer1 parameter A-16

U

UDP 1-6

UIPassword parameter A-23

understanding

interactions with Cisco Catalyst switches 2-3

interactions with Cisco Unified CallManager 2-2

startup process 2-4

unlocking, options on menus 1-18

upgradecode parameter A-23, D-1

upgradelogo A-23, E-3

upgrading firmware D-1

User Datagram Protocol

See UDP

User Locale 4-11, A-12

User Locale Version 4-11, A-12

User Options web page

specifying options that appear 5-16

users

accessing voice messages B-3

adding to Cisco Unified CallManager 5-15

documentation for B-2

how they get support B-2

required information B-1

subscribing to services B-3

V

verifying

firmware version 6-4

model 6-2

serial number 6-2

startup process 3-10

VLAN

administrative, network setting 4-9

auxiliary, for voice traffic 2-3

configuring for voice networks 2-3

configuring settings 4-26

native, for data traffic 2-3

operational, network setting 4-9

verifying 7-9

VLANSetting parameter A-19

voice messaging system 5-12

voice VLAN 2-3

W

wall mounting, Cisco Unified IP Phone 3-9

Web Access Enabled 4-12, A-13

web page

configuration options A-7

configuring 4-2, A-6

Device Information area A-9

Device Logs area A-14

disabling access to A-8

for Cisco Unified IP Phone 7905G A-1, A-7

for Cisco Unified IP Phone 7912G A-1, A-7

Network Configuration area A-10

Network Statistics area A-13

password A-8

preventing access to A-8

X

XMLDefault.cnf.xml configuration file 2-7