Table Of Contents

Site Planning and Maintenance Records

Contacting Customer Service

Finding the Chassis Serial Number

Site Preparation Checklist

Contact and Site Information

Chassis and Module Information

Site Planning and Maintenance Records

---

This appendix provides a Site Planning list and includes the following records to use when installing the Cisco MDS 9250i switch:

•Contacting Customer Service

•Site Preparation Checklist

•Contact and Site Information

•Chassis and Module Information

---

Note For information on how to query the switch for configuration information, see Cisco MDS 9000 Family NX-OS Fundamentals Configuration Guide or the Cisco Fundamentals Configuration Guide for DCNM SAN.

---

Contacting Customer Service

If you are unable to solve a startup problem after using the troubleshooting suggestions in this appendix, contact your customer service representative for assistance and further instructions. Before you call, have the following information ready to help your service provider assist you as quickly as possible:

•Date you received the switch.

•Chassis serial number. See the "Finding the Chassis Serial Number" section.

•Type of software and release number.

•Maintenance agreement or warranty information.

•Brief description of the problem.

•Brief explanation of the steps you have already taken to isolate and resolve the problem.

---

Note If you purchased Cisco support through a Cisco reseller, contact the reseller directly. If you purchased support directly from Cisco, contact Cisco Technical Support at this URL: http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---

Finding the Chassis Serial Number

---

Tip If you have CLI access, enter the show sprom backplane 1 command to display the backplane contents, including the switch serial number.

---

Site Preparation Checklist

Planning the location and layout of your equipment rack or wiring closet is essential for successful switch operation, ventilation, and accessibility. Table D-1 lists the site planning tasks that Cisco recommends completing before installing the Cisco MDS 9700 switch.

Consider heat dissipation when sizing the air-conditioning requirements for an installation. See Table B-1 for the environmental requirements. See the"Power Specifications for the Cisco MDS 9250i Switch" section, the "Power Specifications for the Cisco MDS 9250i Switch" section, and the for power and heat ratings.

Contact and Site Information

Use the following worksheet (Table D-1) to record contact and site information.

Table D-1 Contact and Site Information 

Contact person
Contact phone
Contact e-mail
Building/site name
Data center location
Floor location
Address (line 1)
Address (line 2)
City
State
Zip code
Country

Chassis and Module Information

Use the following worksheets (Table D-2 and Table D-3) to record information about the chassis and modules.

Contract number_______________________________________________

Chassis serial number___________________________________________

Product number________________________________________________

Table D-2 Network-Related Information 

Switch IP address
Switch IP netmask
Host name
Domain name
IP broadcast address
Gateway/router address
DNS address
Modem telephone number

Table D-3 Module Information 

Slot	Module Type	Module Serial Number	Notes
1
2
3
4
5	Supervisor
6	Supervisor
7
8
9