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Cisco Hosted Collaboration Solution for Contact Center
概要
製品概要
製品の種類
呼制御
ステータス
オーダー不可
EOL 詳細
シリーズ リリース日
28-SEP-2012
販売終了日
15-MAR-2023
サポート終了日
31-AUG-2024
コンタクトセンター向けCisco Hosted Collaboration Solutionはシスコのサポート対象製品ですが、現在は提供されていません。
サポートされるリリース:
- Contact Centerバージョン12.5(1)
のHCS :コンタクトセンターバージョン12.5(2)のHCS
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主な情報
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保存済みコンテンツ
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保存済みコンテンツ
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ドキュメント カテゴリ
インストールとアップグレード
セキュリティ通知
デザイン
データシートおよび製品情報
リファレンス
リリースと互換性
維持および操作
設定
データシートおよび製品情報
データ シート
Cisco Contact Center Enterprise 11.6 Product Line Data sheet
25-Aug-2017
Cisco Hosted Collaboration Solution for Contact Center 11.5 Data Sheet
22-Aug-2019
Cisco Hosted Collaboration Solution for Contact Center 11.0 Data sheet
04-Jan-2016
Cisco Hosted Collaboration Solution for Contact Center 10.6 Data Sheet
25-Jun-2015
Cisco Hosted Collaboration Solution for Contact Center 9.2.1 Data Sheet
28-Jun-2013
Cisco Collaboration Flex Plan Contact Center データシート
24-Jan-2023
Cisco Contact Center Enterprise 12.6(1)
25-Oct-2021
販売/サポート終了のお知らせ
English
End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
25-Jan-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
12-Mar-2020
Cisco announces a change in product part numbers for the Cisco Subscription HCS for Contact Center
04-Oct-2019
End-of-Sale and End-of-Life Announcement for the Cisco ICMH and HCS Legacy Products
06-Dec-2017
End-of-Sale and End-of-Life Announcement for the Cisco Unified Intelligent Contact Management Hosted and Unified Contact Center Hosted
27-Jul-2015
セキュリティ通知
セキュリティ アドバイザリ / レスポンス / 通知
Cisco Hosted Collaboration Mediation Fulfillment XML外部拡張の脆弱性
06-May-2020
Cisco Hosted Collaboration Mediation Fulfillment XML External Expansion Vulnerability
06-May-2020
Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
03-May-2020
Cisco Hosted Collaboration Mediation 達成クロスサイト要求偽作脆弱性
22-Jan-2020
シスコ製品に影響するOpenSSLの複数の脆弱性:2016年9月
02-Jan-2019
Cisco Hosted Collaboration Mediation Fulfillmentのクロスサイトリクエストフォージェリの脆弱性
03-Oct-2018
Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
03-Oct-2018
OpenSSL における複数の脆弱性(2015 年 1 月)と、シスコ製品への影響
24-Apr-2018
OpenSSL の多重 脆弱点(January 2015) シスコ製品に影響を及ぼす
16-Oct-2017
Apache Struts2 Jakarta Multipart Parser Fileのアップロードコード実行の脆弱性がシスコ製品に影響
05-May-2017
Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
10-Mar-2017
シスコ製品に影響するGNU glibcの脆弱性:2016年2月
13-Feb-2017
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
30-Jan-2017
シスコ製品に影響するOpenSSLの複数の脆弱性:2016年5月
05-Dec-2016
Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016
23-Nov-2016
リリースと互換性
リリース ノート
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(2)
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution Release 12_5_2
17-Jan-2024
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 12.5(2)
26-Jul-2022
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution
23-Jan-2024
コンタクト センター ソリューション向け Cisco Hosted Collaboration Solution、リリース 12.5(1)
23-Jan-2020
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 12.5(1)
21-Jan-2020
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(2)
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 11.6(2)
28-Mar-2019
コンタクト センター ソリューション向け Cisco Hosted Collaboration Solution、リリース 11.6(2)
28-Mar-2019
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 11.6(1)
28-Aug-2017
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 12.0(1)
30-Jul-2021
Contact Center 版 Cisco Hosted Collaboration Solution、リリースノート 12.0(1)
11-Jan-2019
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(3)
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 11.0(3)
09-Feb-2018
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(1)
Release Notes for Cisco Hosted Collaboration Solutions for Contact Center, Release 11.0(1)
14-Dec-2016
互換性情報
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Compatibility Matrix for Cisco HCS for Contact Center 11.6(x)
12-Dec-2018
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Contact Center Enterprise Solution Compatibility Matrix, Release 12.0(x)
19-Feb-2021
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(1)
Compatibility Matrix for Cisco HCS for Contact Center 11.0(1)
12-Jul-2017
リファレンス
テクニカル リファレンス
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Web Services Reference for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
22-Jan-2020
(PDF - 2 MB)
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Integrated Configuration Environment (ICE) for Cisco Unified Contact Center Domain Manager, Release 11.6(1)
20-Nov-2017
(PDF - 929 KB)
Web Services Reference for Cisco Unified Contact Center Domain Manager, Release 11.6(1)
31-Aug-2017
(PDF - 2 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Web Services Reference for Cisco Unified Contact Center Domain Manager, Release 12.0(1)
07-Jan-2019
(PDF - 2 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(1)
Integrated Configuration Environment (ICE) for Cisco Unified Contact Center Domain Manager, Release 11.0(1)
20-Jan-2016
(PDF - 946 KB)
Security Guide for Cisco Unified Contact Center Domain Manager, Release 11.0(1)
20-Jan-2016
(PDF - 971 KB)
Web Services Reference for Cisco Unified Contact Center Domain Manager, Release 11.0(1)
20-Jan-2016
(PDF - 2 MB)
ドキュメント ロードマップ
Applicable to Multiple Releases
Cisco Hosted Collaboration Solution for Contact Center Documentation Guide, Release 12.5(1) and 12.5(2)
16-Feb-2020
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Cisco Hosted Collaboration Solution for Contact Center Documentation Guide, Release 11.6(1)
24-Aug-2017
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Cisco Hosted Collaboration Solution for Contact Center Documentation Guide, Release 12.0(1)
11-Jan-2019
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(1)
Documentation Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 11.0(1)
25-Jan-2016
ライセンス情報
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(2)
Open Source Used In Cisco Unified Contact Center Enterprise Solutions 11.6(2)
28-Mar-2019
(PDF - 5 MB)
Open Source Used In Cisco CTI Object Server for Contact Center Enterprise Solutions 11.6(2)
28-Mar-2019
(PDF - 1 MB)
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Open Source Used In Cisco CTI Object Server for Contact Center Enterprise Solutions 11.6(1)
14-Aug-2017
(PDF - 1 MB)
Open Source Used In Cisco Unified Contact Center Enterprise Solutions 11.6(1)
02-Aug-2017
(PDF - 27 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Open Source Used In Cisco Unified Contact Center Enterprise Solutions 12.0(1)
11-Jan-2019
(PDF - 26 MB)
Open Source Used In Cisco CTI Object Server for Contact Center Enterprise Solutions 12.0(1)
07-Jan-2019
(PDF - 1 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(3)
Open Source Used In Cisco Unified Contact Center Enterprise 11.0(3)
11-Feb-2018
(PDF - 5 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(1)
Open Source Used in Cisco Unified Contact Center Domain Manager, Release 11.0(1)
20-Jan-2016
(PDF - 1 MB)
デザイン
設計ガイド
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Solution Design Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.5
20-May-2021
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Solution Design Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 11.6
22-Mar-2019
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Solution Design Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.0
22-Mar-2019
インストールとアップグレード
インストールとアップグレード ガイド
Applicable to Multiple Releases
Installing and Upgrading Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.5(1) and 12.5(2)
26-Jul-2022
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Installation and Configuration Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
05-Jan-2023
(PDF - 1 MB)
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Installing and Upgrading Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 11.6(1)
28-Jun-2018
Installation and Configuration Guide for Cisco Unified Contact Center Domain Manager, Release 11.6(1)
31-Aug-2017
(PDF - 1 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Installation and Configuration Guide for Cisco Unified Contact Center Domain Manager, Release 12.0(1)
05-Jan-2023
(PDF - 1 MB)
Installing and Upgrading Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.0(1)
04-Jul-2019
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(1)
Installing and Configuring Guide for Cisco HCS for CC 11.0(1)
18-May-2016
Installation and Configuration Guide for Cisco Unified Contact Center Domain Manager, Release 11.0(1)
20-Jan-2016
(PDF - 1 MB)
設定
コンフィギュレーション ガイド
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(2)
Port Utilization Guide for Cisco Contact Center Enterprise Solutions
27-Sep-2023
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Cisco Hosted Collaboration Solution for Contact Center Configuration Guide 12.5(1)
05-Feb-2020
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Cisco Hosted Collaboration Solution for Contact Center Configuration Guide, Release 11.6(1)
05-Jun-2018
Cisco Hosted Collaboration Solution for Contact Center 構成ガイド、リリース 11.6(1)
05-Jun-2018
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Cisco Hosted Collaboration Solution for Contact Center Configuration Guide, Release 12.0(1)
04-Jul-2019
機能ガイド
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Cisco Hosted Collaboration Solution for Contact Center Features Guide, Release 12.5(1)
20-Jul-2020
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Cisco Hosted Collaboration Solution for Contact Center Features Guide, Release 11.6(1)
24-Aug-2017
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Cisco Hosted Collaboration Solution for Contact Center Features Guide, Release 12.0(1)
03-Nov-2018
維持および操作
エンドユーザ ガイド
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
User Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
22-Jan-2020
(PDF - 1 MB)
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
User Guide for Cisco Unified Contact Center Domain Manager, Release 11.6(1)
31-Aug-2017
(PDF - 1 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
User Guide for Cisco Unified Contact Center Domain Manager, Release 12.0(1)
07-Jan-2019
(PDF - 1 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(1)
User Guide for Cisco Unified Contact Center Domain Manager, Release 11.0(1)
20-Jan-2016
(PDF - 1 MB)
メンテナンスとオペレーションガイド
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Integrated Configuration Environment (ICE) for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
22-Jan-2020
(PDF - 3 MB)
Security Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
22-Jan-2020
(PDF - 971 KB)
Cisco Hosted Collaboration Solution for Contact Center Version 11.6(1)
Administration Guide for Cisco Unified Contact Center Domain Manager, Release 11.6(1)
20-Nov-2017
(PDF - 999 KB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 12.0(1)
Security Guide for Cisco Unified Contact Center Domain Manager, Release 12.0(1)
07-Jan-2019
(PDF - 1000 KB)
Integrated Configuration Environment (ICE) for Cisco Unified Contact Center Domain Manager, Release 12.0(1)
07-Jan-2019
(PDF - 3 MB)
Cisco Hosted Collaboration Solution for Contact Center バージョン 11.0(1)
Administration Guide for Cisco Unified Contact Center Domain Manager, Release 11.0(1)
20-Jan-2016
(PDF - 969 KB)
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