Cisco Wireless LAN Controller System Message Guide, Release 7.3
CAPWAP CCX CDP and CIDS System Messages
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CAPWAP CCX CDP and CIDS System Messages

Table Of Contents

CAPWAP CCX CDP and CIDS System Messages

CAPWAP Messages

CCX Messages

CDP Messages

CIDS Messages


CAPWAP CCX CDP and CIDS System Messages


This chapter contains the following topics:

CAPWAP Messages

CCX Messages

CDP Messages

CIDS Messages

CAPWAP Messages

This section contains CAPWAP messages.

Error Message    %CAPWAP-3-AP_DB_ALLOC: Unable to alloc AP entry in database for 
[int].[int].[int].[int]:[int]

Explanation    Because of an internal error, the AP entry could not be added to the database. The AP might not work as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-AP_DB_ERR1: Unable to find AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] entry in the database, could not process 
[chars] 

Explanation    The operation that is being performed for the AP failed because the internal entry for the AP was not found. It is possible that the AP has been removed from the controller.

Recommended Action    Use the show ap summary command to determine if the AP is still joined to the controller. If it is not, the message may be ignored. If it is still joined, restart the AP to ensure that it has the latest configuration.

Error Message    %CAPWAP-3-BUFF_ALLOC: Failed to allocate buffer for [chars] 

Explanation    The system is out of system buffers.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-2-CAP_MSG_TRACE: [chars] 

Explanation    Debugging for CAPWAP packet.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DB_CREATOR_ERR: Database entry for AP 
[dec]:[dec]:[dec]:[dec] is created in LWAPP, could not process [chars] 

Explanation    The operation that is being performed for the AP failed because the internal entry for the AP was created in LWAPP, and the message was received in CAPWAP.

Recommended Action    Use the show ap summary command to determine if the AP is still joined to the controller. If it is not, the message may be ignored. If it is still joined, restart the AP to ensure that it will join in either CAPWAP or LWAPP.

Error Message    %CAPWAP-3-DECODE_ERR: Error decoding [chars] from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The CAPWAP message that was sent by the AP was not understood by the controller. The message was dropped. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DISC_AP_MGR_ERR1: Unable to process primary discovery 
request from AP on interface ([int]), VLAN ([int]), could not get AP manager 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    A discovery response could not be sent to an AP because the controller was not able to obtain the IP address of the AP manager interface.

Explanation    Correct the AP manager interface configuration.

Error Message    %CAPWAP-3-DISC_AP_MGR_ERR2: Unable to process primary discovery 
request from AP, AP manager IP address is invalid 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]

Explanation    A discovery response could not be sent to an AP because the controller was not able to obtain the IP address of the AP manager interface.

Recommended Action    Correct the AP manager interface configuration.

Error Message    %CAPWAP-3-DISC_BCAST_ERR: Ignoring a discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] via broadcast AP (IP = 
[dec].[dec].[dec].[dec]) is not in the same subnet as the controller 

Explanation    The controller ignored a broadcast discovery request from an AP because the AP is not on the same subnet as the controller.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_INTF_ERR1: Ignoring discovery request received on 
non-management interface ([int]) from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    A discovery request from an AP was ignored because it was received on an invalid interface. The network configuration might be invalid.

Recommended Action    Check the network configuration to ensure that packets from the AP are correctly routed.

Error Message    %CAPWAP-3-DISC_INTF_ERR2: Ignoring discovery request received on a 
wrong VLAN ([dec]) on interface ([int]) from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    A discovery request from an AP was ignored because it was received on an invalid interface. The network configuration might be invalid.

Recommended Action    Check the network configuration to ensure that packets from the AP are correctly routed.

Error Message    %CAPWAP-3-DISC_MAX_AP1: Dropping discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - limit for maximum APs supported [dec] 
reached 

Explanation    The maximum number of supported APs has been reached. The specified AP will not be serviced.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_MAX_AP2: Dropping primary discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - maximum APs joined [dec]/[dec] 

Explanation    The maximum number of supported APs has been reached. The specified AP will not be serviced.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_MAX_DOWNLOAD: Ignoring discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - maximum number of downloads ([int]) 
exceeded 

Explanation    A discovery request from an AP was rejected because the maximum number of concurrent downloads are already in progress. The AP might successfully join the controller on a later attempt.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_MAX_JOIN: Rejecting discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - maximum AP joins ([int]) exceeded 

Explanation    A discovery request from an AP was rejected because the maximum number of concurrent joins are already in progress. The AP might successfully join the controller on a later attempt.

Recommended Action    No action is required.

Error Message    %CAPWAP-4-DISC_TIME_ERR: Unable to retrieve time information while 
processing discovery request from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Due to an internal error, the time at which the AP discovery request was received was not recorded. The AP might join the controller and function normally, but monitoring of the APs presence or absence might not work as expected.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_VLAN_ERR: Received a discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] on an unsupported VLAN ([int]), dropping the 
request 

Explanation    A discovery request was received on a port on which no interface was created.

Recommended Action    Check the network configuration to ensure that packets from the AP are correctly routed.

Error Message    %CAPWAP-3-DTLS_BUFF_ERR: Failed to allocate DTLS buffer to AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The system is unable to allocate DTLS buffer for message to AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex]

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DTLS_CLOSED_ERR: [hex]:[hex]:[hex]:[hex]:[hex]:[hex]: DTLS 
connection closed forAP [int]:[int]:[int]:[int] ([int]), Controller: 
[int]:[int]:[int]:[int] ([int]) [chars] 

Explanation    The DTLS connection closed for the AP due to an unknown reason.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DTLS_CONN_ERR: [hex]:[hex]:[hex]:[hex]:[hex]:[hex]: DTLS 
connection not found forAP [int]:[int]:[int]:[int] ([int]), Controller: 
[int]:[int]:[int]:[int] ([int]) [chars] 

Explanation    The DTLS connection was not found for the AP. Encrypting messages or processing an encrypted packet will not be possible for this AP.

Recommended Action    Check if the AP entry is present in the database. Use the show ap summary or show dtls connection command to see if the AP entry exists in the database.

Error Message    %CAPWAP-3-DTLS_DB_ERR: [hex]:[hex]:[hex]:[hex]:[hex]:[hex]: Failed to 
create DTLS connection for AP [int]:[int]:[int]:[int] ([int]). 

Explanation    The system is unable to create the DTLS database entry for the AP. The AP will not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DTLS_DEL_ERR: Failed to disconnect DTLS connection for AP 
[int].[int].[int].[int] ([int]). 

Explanation    The system is unable to delete the DTLS database entry for the AP. The DTLS entry remains stale, and the AP might not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-ECHO_ERR: Did not receive heartbeat reply; AP: 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The controller did not get a response for the AP heartbeat message. There might be connectivity issues between the AP and the controller.

Recommended Action    Check to see if the AP has rebooted or if it has been removed from the network. Also ensure that there are no connectivity issues between the AP and the controller.

Error Message    %CAPWAP-3-ENCODE_ERR: Failed to encode [chars] to AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Due to an internal error, a CAPWAP message could not be transmitted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-HDR_ENCAP_ERR: Unable to encapsulate CAPWAP header for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The system could not send the CAPWAP packet because of an internal error in encapsulating the packet. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-HDR_ENCAP_ERR2: Unable to encapsulate CAPWAP header for AP 
[int].[int].[int].[int]:[int] 

Explanation    The system could not send the CAPWAP packet because of an internal error in encapsulating the packet. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-IMAGE_DOWNLOAD_ERR: Refusing [chars] from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - controller image upgrade is in process 

Explanation    The specified request from the AP is ignored because the controller software is being upgraded. Future attempts from the AP might succeed.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-IMAGE_DOWNLOAD_ERR2: Refusing image download request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - max downloads ([dec]) in progress 

Explanation    The system is ignoring the image download request from the AP because the maximum number of concurrent image download requests are in progress. This condition is temporary. Future attempts by the AP might succeed.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: Refusing image download request from AP 
- unable to open image file [chars] 

Explanation    Due to an internal error, the image that the AP is requesting for an image download could not be obtained. The AP image download fails.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-IMAGE_DOWNLOAD_ERR4: Refusing image download request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - unable to open MD5 file [chars] 

Explanation    Due to an internal error, the image that the AP is requesting for an image download could not be obtained. The AP image download fails.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INIT_ERR: Failed to initialize [chars]. 

Explanation    Because of internal error, the module initialization failed. The AP might not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_MSG: The system has detected an invalid message from 
AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] type ([dec]) 

Explanation    The information that was received on the controller was not understood. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_MSG_TYPE: Invalid message type [dec] from 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    An invalid CAPWAP message was received from the AP. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_PAYLOAD: Invalid message element [dec] in [chars] 
from [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    An invalid CAPWAP message element was received from the AP. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_PAYLOAD2: Invalid message element [dec] in [chars] 

Explanation    An invalid CAPWAP message element was received from the AP. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_PAYLOAD3: Invalid vendor type [dec] in [chars] 

Explanation    An invalid vendor type is in the CAPWAP message element from the AP. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_PREAMBLE: Invalid preamble type ([dec]) in capwap 
message from [int].[int].[int].[int]:[int] 

Explanation    An invalid preamble type is in the CAPWAP message.The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_RET_CODE: Invalid result code [dec]. Failed to 
[chars] 

Explanation    An invalid result code resulted while processing. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_STATE_EVENT: Invalid AP event ([dec]) and state 
([dec]) combination 

Explanation    The event and state combination is not valid in CAPWAP. The event is ignored.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-IP_ERR: Could not plumb AP's 
([hex]:[hex]:[hex]:[hex]:[hex]:[hex]) IP address ([dec].[dec].[dec].[dec]), next 
hop MAC ([hex]:[hex]:[hex]:[hex]:[hex]:[hex]) and VLAN ([dec]) to fast path 

Explanation    Because of an internal error, the IP address of the AP could not be configured in the network processor. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-IP_PROT_ERR: IP protocol ([dec]) in the received packet - 
from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] is not UDP, CAPWAP packets are only 
UDP, dropping the packet 

Explanation    An invalid packet received from the AP was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-JOIN_TMR_START_ERR: Failed to start [chars] timer for AP 
[int].[int].[int].[int]:[int] 

Explanation    Because of an internal error, the timer could not be triggered. The AP might not operate as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-LRAD_MTU_ERR: Failed to set MTU [dec] for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    The path MTU for the AP could not be set properly. Fragmentation will not be at the proper MTU.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-MBUF_ERR: No more system buffers, could not receive CAPWAP 
packet 

Explanation    The system is out of system buffers.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-0-MSG_QUEUE_ERR: CAPWAP message queue has not been created 

Explanation    The CAPWAP subsystem has not been initialized. APs might not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-MSG_SEND_ERR2: Unable to send [chars] message to CAPWAP 

Explanation    The CAPWAP process might be busy. If this condition persists, it could lead to losing CAPWAP packets and dropping of AP connections. Also, APs might not getting configuration changes from the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-MTU_INIT_ERR: Failed to initialize global MTU. Multicast 
traffic will be affected. 

Explanation    The initialization of the global path MTU has failed. Multicast traffic will be affected in multicast-multicast mode.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-POST_DECODE_ERR: Post decode processing failed for [chars] 
from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Processing of the CAPWAP message has failed after decoding the message. The AP might be disconnected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-REASSEM_LOCK_ERR: Could not obtain exclusive access to 
reassembly tablefor [hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    Access to the internal reassembly database has failed. The CAPWAP reassembly failed, and packets might have been dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-REASSEM_MAX_FRAG: Received more fragments ([dec]) than 
supported. Dropping message from [hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    The system has received more CAPWAP fragments than supported. The CAPWAP reassembly failed, and the packet might have been dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-REASSEM_MAX_SIZE: Unable to accomodate fragments from 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    The total size of the CAPWAP fragments is greater than the supported limit. Reassembly has failed, and the packet might be dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-REASSEM_SPACE: Unable to store capwap fragment from 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    The system has failed to store the CAPWAP fragment. Reassembly has failed, and packets might be dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-RECV_FAIL: Could not process CAPWAP packet 

Explanation    An internal error has occurred while processing the CAPWAP packet. The packet was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-RESTART_ECHO_TIMER_ERR: Failed to restart heart beat timer 
for AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The system is tearing down the CAPWAP connection. The system could not restart the heartbeat timer.

Recommended Action    No action is required.

Error Message    %CAPWAP-2-SEM_CREATE_ERR: Could not create semaphore [chars] 

Explanation    The system is unable to allocate a lock for handling operations on the internal database. The system might become unstable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SEM_RELEASE_ERR: Could not release exclusive access of AP 
entry for [hex]:[hex]:[hex]:[hex]:[hex]:[hex] in the database 

Explanation    Releasing access of an AP entry in the database has failed. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SIMUL_DTLS_HANDSHAKES: Ignoring discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - maximum number of simultaneous dtls 
sessions([int]) exceeded 

Explanation    A discovery request from an AP was rejected because the maximum number of concurrent DTLS handshake sessions is already in progress. The AP might successfully join the controller on a later attempt.

Recommended Action    No action is required.

Error Message    %CAPWAP-2-SOCK_ERR: Error [chars] CAPWAP socket 

Explanation    An internal error has occurred. The CAPWAP subsystem could not be initialized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SOCK_ERR2: Socket select error ([dec]) 

Explanation    An internal error caused a temporary failure in a message handling process. The system is attempting to recover from this situation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SOCK_ERR3: Could not read from the CAPWAP socket 

Explanation    A failure occurred when processing an internal CAPWAP message. The system might become unstable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SOCK_ERR4: Could not read from CAPWAP socket, frame length 
out of bounds ([dec]) 

Explanation    A failure occurred when processing an internal CAPWAP message. The system might become unstable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-2-TASK_CREATE_ERR: Failed to create CAPWAP [chars] task 

Explanation    An internal error occurred. The CAPWAP subsystem could not be initialized. APs might not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TEMP_AP_DB_ALLOC: Unable to alloc temporary AP entry in 
database for [int].[int].[int].[int]:[int] 

Explanation    Due to an internal error, an AP entry could not be added to the database. The AP might not join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TMR_FREE_ERR: Failed to free [chars] timer; AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    An internal error occurred while processing a timer. The AP might not operate as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TMR_START_ERR: Failed to start [chars] timer for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Due to an internal error, the timer could not be triggered. The AP might not operate as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TMR_STOP_ERR: Failed to stop [chars] timer for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Due to an internal error, the timer stop could not be triggered. The AP might not operate as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TX_ERR: Failed to transmit [chars] to AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Because of an internal error, a CAPWAP message could not be transmitted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TX_ERR2: Could not transmit CAPWAP control packet (error = 
[int]) 

Explanation    Because of an internal error, a CAPWAP message could not be transmitted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-UDP_PORT_ERR: Received invalid UDP port ([dec]) in the 
packet from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex], dropping the packet 

Explanation    An invalid packet that was received from the AP was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-UNSUPPORTED_TYPE: Received an invalid [chars] ([dec]): AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The information received on the controller was not understood. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-UNSUPPORTED_TYPE1: Received an invalid [chars] ([dec]) 

Explanation    The information received on the controller was not understood. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

CCX Messages

This section contains Cisco Compatible eXtensions (CCX) messages.

Error Message    %CCX-3-AP_NOT_FOUND: AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] does not 
exist. 

Explanation    The specified access point cannot be found.

Recommended Action    Verify that this access point is registered in the current access point list on the controller.

Error Message    %CCX-3-DIAG_EVENTLOG_MALLOC_FAILED: Out of memory for storing CCXv5 
Event Log data from [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    An internal system error has occurred.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    %CCX-6-DIAG_EVENTLOG_MALLOC_SUCCESS: CCX Event Log memory allocated 
successfully for mobile [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    An internal system error has occurred.

Recommended Action    This is a debug message only. No action is required.

Error Message    %CCX-0-DIAG_TASK_CREATE_FAILED: Failed to create CCX diagnostic task 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_GET_CFG: L2Roam Configuration file is corrupted... 
clearing. 

Explanation    The system has failed to read the L2Roam configuration file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_INIT: Failed to initialize L2Roam ... 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-4-L2ROAM_LOAD_CFG: Unable to load L2Roam configuration. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_MSGID: [chars]: received invalid message id [int] 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_QUEUE: [chars]: message queue does not exist. Exiting... 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_REG: Failed to register for LWAPP notifications. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-L2ROAM_TASK_CREATE: Failed to create CCX L2Roam task [hex]. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_TIMER_CREATE1: Failed to initialize L2Roam settle timer. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_TIMER_CREATE2: cannot initialize L2Roam List Update 
timer. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_TIMER_DEL1: Failed to delete L2Roam settle timer. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_TIMER_DEL2: Failed to delete L2Roam List Update timer. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_TIMER_START1: Failed to start L2Roam settle timer. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_TIMER_START2: Failed to start L2Roam List Update timer. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_TIMER_STOP1: Failed to stop L2Roam settle timer. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_TIMER_STOP2: Failed to stop L2Roam List Update timer. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-L2ROAM_WRITE_CFG: Error on call to osapiFsWrite routine on 
config file [chars]. 

Explanation    The system has failed to save the L2Roam configuration file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG001: Error on call to osapiFsWrite routine on config file 
[chars]. 

Explanation    An error has occurred on a call to osapiFsWrite routine in the configuration file shown.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG002: CCX RM Configuration file is corrupted... clearing. 

Explanation    The CCX RM configuration file is corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG003: CCX RM Client database already initialized 

Explanation    The CCX RM client database is already initialized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-6-MSGTAG004: Creating AVL Tree with [dec] entries for CCX RM 
ClientDatabase 

Explanation    The system is creating an AVL Tree with the number entries shown for the CCX RM ClientDatabase.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG005: CCX RM Client database already initialized 

Explanation    The CCX RM client database is already initialized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-6-MSGTAG006: Creating AVL Tree with [dec] entries for CCX RM 
ClientDatabase 

Explanation    The system has created an AVL Tree with the number of entries shown for CCX RM ClientDatabase.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-4-MSGTAG007: Unable to load CCX RM configuration 

Explanation    The system is unable to load the CCX RM configuration.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG008: Unable to load CCX Client RM Db(AVL Tree) 

Explanation    The system is unable to load the CCX Client RM Db AVL Tree.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG009: Unable to load CCX Bcast RM Db(AVL Tree) 

Explanation    The system is unable to load the CCX BCAST RM Db AVL Tree.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG010: Reached max Rm clients. 
dropping[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The system has reached the maximum RM clients. The system is dropping the client shown.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG011: Adding to CCX RM Bcast Database failed 
for[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Updation of the CCX RM BCAST Database failed for[hex]:[hex]:[hex]:[hex]:[hex]:[hex].

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-4-MSGTAG012: Mobile [hex]:[hex]:[hex]:[hex]:[hex]:[hex] has 
unsupported CCXversion [dec] 

Explanation    The mobile [hex]:[hex]:[hex]:[hex]:[hex]:[hex] has an unsupported CCXversion.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG013: Failed to create CCX RM Task 

Explanation    The system has failed to create the CCX RM Task.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-6-MSGTAG014: Created CCX RM Task (rc=[dec]) 

Explanation    The system has created CCX RM Task (rc=[dec]) .

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG015: [chars]: msg queue does not exist. Exiting... 

Explanation    The [chars]: msg queue does not exist. Exiting...

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG016: [chars]: received invalid msg id [int] 

Explanation    The system has received an invalid MSG ID shown.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG020: Failed to create E2E message queue 

Explanation    The system has failed to create an E2E message queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG021: Failed to create E2E message queue 

Explanation    The system has failed to create an E2E message queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG022: Failed to create E2E Task 

Explanation    The system has failed to create an E2E task.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-4-MSGTAG023: Unable to load e2e configuration 

Explanation    The system is unable to load an E2E configuration.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG024: Error on call to osapiFsWrite routineon config file 
[chars]. 

Explanation    An error has occurred on a call to osapiFsWrite routine in the configuration file shown.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG025: E2E Configuration file is corrupted... clearing. 

Explanation    The E2E configuration file is corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG026: Failed to create CCX Example Task 

Explanation    The system has failed to create the CCX example task.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG027: [chars]: msg queue does not exist. Exiting... 

Explanation    [chars]: msg queue does not exist.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG028: [chars]: received invalid msg type [int] 

Explanation    [chars]: The system has received invalid msg type [int]

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-4-MSGTAG029: Unable to load L2ROAM configuration 

Explanation    The system is unable to load the L2ROAM configuration.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG030: cannot initialize L2ROAM lrad Settle timer. 

Explanation    The system cannot initialize the L2ROAM LRAD settle timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG031: cannot start L2ROAM lrad settle timer. 

Explanation    The system cannot start the L2ROAM LRAD settle timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG032: cannot stop L2ROAM lrad settle timer. 

Explanation    The system cannot stop the L2ROAM LRAD settle timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG033: cannot uninitialize L2ROAM lrad settle timer. 

Explanation    The system cannot uninitialize the L2ROAM LRAD settle timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG034: cannot start L2ROAM List Update timer. 

Explanation    The system cannot start the L2ROAM List Update timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG035: cannot register for spam notifications. 

Explanation    The system cannot register for spam notifications.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG036: cannot initialize L2ROAM List Update timer. 

Explanation    The system cannot initialize the L2ROAM List Update timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG037: cannot start L2ROAM List Update timer. 

Explanation    The system cannot start the L2ROAM List Update timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG038: cannot stop L2ROAM List Update timer. 

Explanation    The system cannot stop the L2ROAM List Update timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG039: cannot uninitialize L2ROAM List Update timer. 

Explanation    The system cannot uninitialize the L2ROAM List Update timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG040: Error on call to osapiFsWrite routine on config file 
[chars]. 

Explanation    Error on call to osapiFsWrite routine in the configuration file shown.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG041: L2ROAM Configuration file is corrupted... clearing. 

Explanation    L2ROAM Configuration file is corrupted... clearing.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG042: Failed to create CCX L2Roam Task [hex] 

Explanation    The system has failed to create CCX L2Roam Task [hex]

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG043: [chars]: msg queue does not exist. Exiting... 

Explanation    The system has detected that the message queue does not exist. The system is exiting.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG044: Error in initializing l2roam data... 

Explanation    The system has detected an error in initializing L2Roam data.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-MSGTAG045: [chars]: received invalid msg id [int] 

Explanation    The system has received an invalid message.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG046: Failed to create CCX S69 Task  

Explanation    The system has failed to create CCX S69 task.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG047: Failed to create S69 message queue  

Explanation    The system has failed to create S69 message queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

CDP Messages

This section contains Cisco Discovery Protocol (CDP) messages.

Error Message    %CDP-4-QUEUE_FULL:  cdp queue is full.  

Explanation    The CDP queue is full. If many CDP packets come in, the CDP queue fills up quickly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

CIDS Messages

This section contains Cisco IDS Prevention System (CIDS) messages.

Error Message    %CIDS-3-ADD_RULE_FAILED: Unable to add rules for sensor 
[dec].[dec].[dec].[dec]\n 

Explanation    The system cannot add rules for the sensor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-ERROR_CLEAN_UP_SENSOR: Error clean-up sensor [dec] 

Explanation    An error has occurred in the cleanup sensor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-ERROR_RESET_RULE: Unable to reset cids rule [dec] 

Explanation    The system cannot reset the CIDS rule.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-NULL_SENSOR_POINTER: Error! NULL sensor pointer! 

Explanation    NULL sensor pointer!

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-PARSER_CLEAN_FAIL: Unable to clean cids parser 

Explanation    The system cannot clean the CIDS parser.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-PARSER_CREATE_FAIL: Unable to create cids parser 

Explanation    The system cannot create the CIDS parser.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-RESTART_TIMER_FAIL: Unable to restart timer for sensor 
[dec].[dec].[dec].[dec] 

Explanation    The system cannot restart the timer for the sensor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-RULES_SETUP_FAIL: Unable to setup rules for sensor 
[dec].[dec].[dec].[dec] 

Explanation    The system is unable to set up CIDS rules.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-SHUN_LIST_DELETE_FAIL: ERROR! shun-list delete from AVL list 
failed. 

Explanation    The system failed to delete the shun-list from the AVL list.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-1-SHUN_LIST_ENTRY_CREATE_FAIL: Unable to create shun-list entry 
for ip [dec].[dec].[dec].[dec] 

Explanation    The system cannot create a shun-list entry.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CIDS-3-UNABLE_SSL_MUTEX_CALLBACK: Unable to ssl mutex callback for 
libcurl. 

Explanation    The system cannot perform an SSL mutex callback for libcurl.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Recommended Action