Cisco Wireless LAN Controller System Message Guide, Release 7.3
EMT EMWEB and ETHOIP System Messages
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EMT EMWEB and ETHOIP System Messages

Table Of Contents

EMT EMWEB and ETHOIP System Messages

EMT Messages

EMWEB Messages

ENVMON Messages

ETHOIP Messages


EMT EMWEB and ETHOIP System Messages


This chapter contains the following topics:

EMT Messages

EMWEB Messages

ENVMON Messages

ETHOIP Messages

EMT Messages

This section contains Ethernet Multisegment Topology (EMT) messages.

Error Message    %EMT-2-OUT_OF_MEMORY_ERROR2: Unable to allocate semaphore. 

Explanation    The Ethernet Multisegment Topology task has failed to initialize correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-2-TASK_CREATE_ERROR: Failed to Create EMT Task.. 

Explanation    The Ethernet Multisegment Topology task has failed to start correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-2-TASK_INIT_ERROR1: Did not initialize array ptable_entry_count 
correctly !. 

Explanation    The Ethernet Multisegment Topology task has failed to initialize correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-2-TASK_INIT_ERROR2: Did not initialize array ptable correctly !. 

Explanation    The Ethernet Multisegment Topology task has failed to initialize correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-2-TIMER_CREATE_ERROR: Failed to create EMT Hello Timer 

Explanation    The Ethernet Multisegment Topology task failed to initialize correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-3-CONFIG_SAVE_ERROR: osapiFsWrite failed on [chars]. 

Explanation    The EMT configuration could not be saved correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-3-MSG_DELIVERY_ERROR1:  Cannot deliver timer message to emt 
task!. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-3-MSG_DELIVERY_ERROR2:  Cannot deliver enable/disable message to 
emt task!. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-3-OUT_OF_MEMORY_ERROR1: Out of System buffers. 

Explanation    The system might be running low on memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMT-3-UNSUPPORTED_MSG_RECVD: EMT Task: Received unsupported message. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

EMWEB Messages

This section contains embedded web (EMWEB) messages.

Error Message    %EMWEB-1-BUFFER_TOO_MANY: Received too many Http buffers from a 
session. BufCount([dec]) > Max ([dec]), BufLen= [dec]. Aborting session. 

Explanation    The system has received too many HTTP buffers from a session. The system is aborting the session.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-1-LOGIN_FAILED: Login failed. User:[chars]. [chars]. 

Explanation    The system has failed to log on.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-3-ATTACK_DETECTED: Detecting an attack from [chars]. [chars]. 
Disconnecting 

Explanation    The system has detected an attack and is disconnecting.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-3-CERTIFICATE_NOT_FOUND: Unable to find Web Authentication 
Certificate.  [chars].  

Explanation    The system is unable to find the web authentication certificate.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-3-CONN_REJECT: An incoming connection has been rejected. 
[chars]. 

Explanation    The system has rejected an incoming connection.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-3-FORM_SUBMIT_FAILED: Form submit action failed. [chars]. 

Explanation    A form submit action has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-3-INVALID_SOCK_NAME: Unable to get socket name. Error: [chars]. 

Explanation    The system is unable to get the socket name.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-3-RECV_FAILED: Failed to receive a web request. [chars]

Explanation    The system has failed to receive a web request. The system is unable to allocate a buffer to receive the packet. This issue can occur if there is a DoS attack.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-4-CLI_OUTPUT_TRUNCATED: CLI output has been truncated. Line no: 
[dec]. 

Explanation    The CLI output has been truncated.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-4-CONSOLE_CLOSED: Closing serial console connection. 

Explanation    The system is closing the serial console connection.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

ENVMON Messages

This section describes environmental monitoring messages.

Error Message    %ENVMON-4-PEAK_INCOMING_TRAFFIC: The incoming traffic on the data 
ports is TOO high: %u Mbps !

Explanation    The incoming traffic rate has increased in the last 10 seconds.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

ETHOIP Messages

This section describes Ethernet over IP (ETHOIP) messages.

Error Message    %ETHOIP-4-ARP_SEND_ERROR: Unable to send ARP Request for 
[int].[int].[int].[int] 

Explanation    An ARP request send has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-2-DS_PORT_NOT_FOUND: Unable to find the DS port while trying 
to send an Ethernet over IP ping message. 

Explanation    An internal error has occurred while sending an Ethernet over IP ping message.

Recommended Action    Configure DS port if not configured. Otherwise, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided athttp://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-2-LOCK_CREATE_ERROR: Failed to create Ethernet-over-IP ping 
lock. 

Explanation    The mobility failover and guest redundancy services did not start correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-2-SOCKET_OPEN_ERROR: Unable to open Ethernet-over-IP socket 

Explanation    A mobility failover or guest redundancy services might have been affected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-2-TASK_INIT_ERROR1: Failed to create Ethernet-over-IP socket 
rx task. 

Explanation    A mobility failover and guest redundancy services did not start correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-2-TASK_INIT_ERROR2: Failed to create ethoip osapi queue. 

Explanation    A mobility failover and guest redundancy services did not start correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-2-TASK_INIT_ERROR3: Failed to create ethoip osapi receive 
task. 

Explanation    A mobility failover and guest redundancy services did not start correctly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-INVALID_PING_REPLY_RECVD2: Drop Ethernet-over-IP ping reply 
from [int].[int].[int].[int]; expected reply from [int].[int].[int].[int] 

Explanation    The Ethernet over IP task has dropped an unexpected ping reply.

Recommended Action    No action is required.

Error Message    %ETHOIP-3-INVALID_PKT_OPTYPE_RECVD:  Recv Ethernet over IP pkt from 
[int].[int].[int].[int], unrecognized opcode [dec] 

Explanation    The system has received an Ethernet over IP packet of the incorrect type.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-INVALID_PKT_RECVD: Ethernet over IP pkt too short; pkt 
size=[int], expected min=[int] 

Explanation    An invalid Ethernet over IP packet has been received.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-INVALID_PKT_SUBTYPE_RECVD: Recv Ethernet over IP ping pkt 
from [int].[int].[int].[int]: ethtype=[hex], expected [hex] 

Explanation    The system has received an Ethernet over IP ping packet of the incorrect type.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-MOBILITY_PEER_NOT_FOUND: ping to [int].[int].[int].[int] 
failed, no mobility record found for the peer. 

Explanation    The ping destination was not found in the mobility list.

Recommended Action    Check the mobility list configuration on the controller.

Error Message    %ETHOIP-3-OSAPI_MSG_RECV_ERROR: Could not rx osapi msg. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-OUT_OF_MEMORY_ERROR: Out of System buffers. 

Explanation    The system might be running low on memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-PING_RECVD_FROM_NON_MEMBER: Drop Ethernet-over-IP ping 
reply from [int].[int].[int].[int]; not a mobility peer 

Explanation    The Ethernet over IP task has dropped a ping reply from an unknown source.

Recommended Action    Compare the mobility list configuration on the controller with that on the ping sender.

Error Message    %ETHOIP-3-PING_RESPONSE_TX_FAILED: Failed to tx a ping response to 
[int].[int].[int].[int], rc=[dec] 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-PING_SEND_ERROR1: Mobility ping to [int].[int].[int].[int] 
rejected, not a mobility peer 

Explanation    Internal system information

Recommended Action    Check the mobility configuration on this WLC to see if it has the peer listed.

Error Message    %ETHOIP-3-PING_SEND_ERROR2: Mobility ping to [int].[int].[int].[int] 
rejected, transmit count [dec] exceeds allowed value [dec]. 

Explanation    The mping command has failed.

Recommended Action    Enter the mping command again with a valid transmit count.

Error Message    %ETHOIP-3-PING_SEND_ERROR3: Mobility ping to [int].[int].[int].[int] 
failed, osapi msg to mobility task failed 

Explanation    The mping command has failed due to internal error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-PING_TRANSMIT_FAILED: [chars]: Failed to tx Ethernet over IP 
ping rc=[dec]. 

Explanation    An internal system error has occurred.

Recommended Action    Check the logs preceding this error. If no possible resolution is found, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-PKT_RECV_ERROR: [chars]: ethoipRecvPkt returned error 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-SOCKET_READ_ERROR: read from dtl Ethernet-over-IP socket 
failed. 

Explanation    A mobility failover or guest redundancy services might be running into socket issues.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-SOCKET_REOPEN_ERROR: Unable to re-open Ethernet-over-IP 
socket 

Explanation    A mobility failover or guest redundancy services might be running into socket issues.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-3-SOCKET_SELECT_ERROR: select from Ethernet-over-IP socket 
failed with error [dec] 

Explanation    A mobility failover or guest redundancy services might be running into socket issues.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-4-RECVD_PKT_FROM_NON_MEMBER: Recv Ethernet over IP ping from 
[int].[int].[int].[int], not from a mobility peer 

Explanation    This controller has received an Ethernet over IP ping from a nonmember.

Recommended Action    Check mobility configuration on this WLC and its peer to see if it needs correction. If the problem persists, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %ETHOIP-4-GW_RESOLVE_ERROR: ping to [int].[int].[int].[int] failed, 
cannot resolve next-hop gw, rc=[dec] 

Explanation    The next hop gateway could not be resolved for the ping destination address.

Recommended Action    Debug your network to allow the resolution of the next hop gateway to this destination.

Error Message    %ETHOIP-4-RECVD_PKT_WITH_INVALID_GROUP: Recv Ethernet over IP ping 
from [int].[int].[int].[int]   in different Group 

Explanation    This controller has received an Ethernet over IP ping with the group ID that is not matching this controller.

Recommended Action    Check the mobility configuration on this WLC and its peer to see that groups are configured properly.

Error Message    %ETHOIP-4-RECVD_PKT_WITH_INVALID_VERSION: Recv Ethernet over IP ping 
from [int].[int].[int].[int],  with invalid version 

Explanation    This controller has received an Ethernet over IP ping with a version that does not match this controller.

Recommended Action    Check the code version on this WLC and its peer to see if they match. If the problem persists, open a case with the Technical Assistance Center.

Error Message    %ETHOIP-6-INVALID_PING_REPLY_RECVD1: Drop bogus Ethernet-over-IP ping 
reply from [int].[int].[int].[int] 

Explanation    The Ethernet over IP task has dropped a ping reply.

Recommended Action    No action is required.

Error Message    %ETHOIP-6-PING_REPLY_FAILED: ping reply to [int].[int].[int].[int] 
failed, rc=[dec] 

Explanation    The previous message possibly carries the reason for the ping failure.

Recommended Action    No action is required.

Error Message    %ETHOIP-6-PING_REQUEST_FAILED: ping request to 
[int].[int].[int].[int] failed, rc=[dec] 

Explanation    The previous message possibly carries the reason for the ping failure.

Recommended Action    No action is required.

Error Message    %ETHOIP-6-ARP_TO_RESOLVE_GW: Cannot reach [int].[int].[int].[int], no 
ARP entry for next-hop gw [int].[int].[int].[int] so tx ARP req. 

Explanation    An attempt is being made to resolve the next hop gateway.

Recommended Action    No action is required.