User
Information
|
User
Status
|
This field
indicates whether the user is a local user or LDAP synchronized.
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User ID
|
Enter the
unique end user identification name. You can enter any character, including
alphanumeric and special characters. No character restrictions exist for this
field.
You can
modify the user ID only for local users. For LDAP synchronized users, you can
view the user ID, but you cannot modify it.
Note
|
Cisco
recommends that you do not use a slash (/) in the User ID field. Cisco User
Data Services will not function properly for the user when the User ID contains
a slash.
|
|
Password/Edit Credential
|
This field
does not display for LDAP synchronized users if LDAP Authentication is enabled.
Enter
alphanumeric or special characters for the end user password. You must enter at
least the minimum number of characters that are specified in the assigned
credential policy (1-127 characters).
The Edit
Credential button displays after this user is added to the database. Click the
Edit Credential button to manage credential information for this user.
|
Confirm
Password
|
This field
does not display for LDAP Synchronized users if LDAP Authentication is enabled.
Enter the
end user password again.
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Self-Service User ID
|
This field
is a DTMF digit string that is used to identify the (typically same as their
directory number).
Note
|
If the
DN pattern contains only digits or if the DN contains \+ only at the beginning
of the DN pattern, and the rest of the pattern contains only digits, only then
the Self-Service User ID is generated.
|
|
PIN/Edit
Credential
|
Enter
numeric characters for the end user PIN. You must enter at least the minimum
number of characters that are specified in the assigned credential policy
(1-127 characters).
The Edit
Credential button appears after you add this user to the database. Click the
Edit Credential button to manage credential information for this user.
|
Confirm
PIN
|
Enter the
PIN again.
|
Last Name
|
Enter the
end user last name.
|
Middle
Name
|
Enter the
end user middle name.
|
First Name
|
Enter the
end user first name.
|
Title
|
Enter the
end user title.
|
Directory
URI
|
Enter the
directory URI that you want to associate to this end user. A directory URI
looks like an email address and follows the user@host format.
For
information about valid formats for directory URIs, see Directory URI formats
in the
"Intercluster Directory URI" chapter of the
Cisco
Unified Communications Manager Administrative Guide.
Note
|
If you
enter a directory URI and also enter a directory number in the Primary
Extension field, this directory URI automatically becomes the primary directory
URI that is associated to that directory number.
|
|
Work
Number
|
Enter the
end user work number. You may use the following special characters: (, ), and
-.
|
Home
Number
|
Enter the
end user home number. You may use the following special characters: (,), and -.
|
Mobile
Number
|
Enter the
end user mobile number. You may use the following special characters: (,), and
-.
|
Pager
Number
|
Enter the
end user pager number. You may use the following special characters: (,), and
-.
|
Mail ID
|
Enter the
end user e-mail address.
|
Manager
User ID
|
Enter the
user ID of the end user manager ID.
Tip
|
The
manager user ID that you enter does not have to exist in the same cluster as
the end user; therefore,
Unified CM does
not require that you enter a user ID that already exists in the database.
|
|
Department
|
Enter the
end user department information (for example, the department number or name).
|
User
Locale
|
From the
drop-down list box, choose the locale that is associated with the end user. The
user locale identifies a set of detailed information to support end users,
including language and font.
Unified Communications
Manager uses this locale for extension mobility and the Cisco Unified
Communications Self Care Portal.
For
Cisco Extension
Mobility login, the locale that is specified takes precedence over
the device and device profile settings. For
Cisco Extension
Mobility logout,
Unified Communications
Manager uses the end user locale that the default device profile
specifies.
Note
|
If you
do not choose an end user locale, the locale that is specified in the Cisco
CallManager service parameters as Default User Locale applies.
|
|
Associated
PC
|
This
required field applies for
Cisco IP
Softphone users.
|
Digest
Credentials
|
Enter a
string of alphanumeric characters.
Unified Communications Manager uses the digest
credentials that you specify here to validate the credentials that the phone
offers during digest authentication. The digest credentials that you enter in
this field get associated with the phone when you choose a digest user in the
Phone Configuration window.
Note
|
For more
information about digest authentication, see the
Cisco Unified Communications Manager Security
Guide.
|
|
Confirm
Digest Credentials
|
To confirm
that you entered the digest credentials correctly, re-enter the credentials in
this field.
|
Convert
User Account
|
Convert
LDAP Synchronized User to Local User
|
This check
box appears for LDAP synchronized end users.
Check this
check box then save changes to convert an LDAP synchronized user to a local
user.
|
Service
Settings
|
Home
Cluster
|
Check this
check box if the end user is homed to this cluster. The end user should only be
homed to one cluster within the enterprise.
Note
|
IM and
Presence does not function properly if an end user is assigned to more than one
home cluster.
|
Note
|
After an
upgrade to Unified Communications Manager Release 10.0(1), when new users are
synced from LDAP, the home cluster is not enabled. You must modify your
existing LDAP synchronization agreement and add a Feature Group Template which
has the home cluster enabled.
|
|
Enable
User for IM and Presence
|
Check this
check box to enable the end user (on the home cluster) for IM and Presence.
Configure IM and Presence in the associated service profile.
Note
|
You must
install a Unified Communications Manager IM and Presence node along with this
Unified Communications Manager cluster.
Use the
menu to configure the IM and Presence
service.
|
|
Include
meeting information in Presence
|
Check this
check box to enable the end user to include meeting and calendar information in
IM
and Presence Service.
The end
user must be on the home cluster and have IM and Presence enabled. Also ensure
that an Exchange Presence Gateway is configured on the
Cisco Unified Communications Manager IM and Presence
Service server.
|
Presence
Viewer for User
|
Select the
Presence Viewer for User link to open the End User Presence Viewer. For more
information, see topics related to the End User Presence Viewer.
|
UC Service
Profile
|
Choose a
UC service profile from the drop-down list box. To view the settings for each
UC service profile, click the More Details link.
|
Device
Associations
|
Controlled
Devices
|
After you
associate the device, this field displays the description information (for
example, the MAC address) that the end user controls.
Adding a
device to the list of controlled devices for the end user does not move the
device from
"Unassigned Devices" to
"Users" in the License Usage Report. You must assign a user ID
to the device.
To
associate a line appearance to this end user for presence, select the Line
Appearance Association from Presence button. Doing so enables the on-the-phone
status information to IM and Presence clients when this line appearance is
off-hook. The Line Appearance choices presented depend on the lines associated
with the controlled devices.
Note
|
If you
want additional line appearance associations, or multiple user associations for
a single line appearance, choose
to see the Directory
Number window.
|
|
Available
Profiles
|
This
drop-down list box displays the device profiles that are available for
association with this end user.
|
CTI
Controlled Profiles
|
This
drop-down list box displays the CTI-controlled profiles that are available for
association with an end user who is configured for CTI.
|
Extension
Mobility
Note
|
Extension Mobility is not supported for third-party AS-SIP.
|
|
Available
Profiles
|
This list
box displays the extension mobility profiles that are available for association
with this end user.
To search
for an extension mobility profile, click Find. Use the Find and List Device
Profiles window that appears to search for the extension mobility profile that
you want.
To
associate an extension mobility profile with this end user, select the profile
and click the Down arrow below this drop-down list box.
|
Controlled
Profiles
|
This field
displays a list of controlled device profiles that are associated with an end
user who is configured for
Cisco Extension
Mobility.
|
Default
Profile
|
From the
drop-down list box, choose a default extension mobility profile for this end
user.
|
BLF
Presence Group
|
Use this
field to configure the BLF Presence feature.
From the
drop-down list box, choose a BLF presence group for the end user. The selected
group specifies the destinations that the end user can monitor.
The
default value for BLF Presence Group specifies Standard Presence group,
configured with installation. BLF Presence Groups that are configured in
Cisco Unified
Administration also appear in the drop-down list box.
BLF
Presence Group authorization works with BLF Presence Groups to allow or block
presence requests between groups. See the
Cisco Unified Communications Manager Features and Services
Guide.
|
SUBSCRIBE
Calling Search Space
|
Supported
with the BLF Presence feature, the SUBSCRIBE calling search space determines
how
Unified Communications
Manager routes presence requests that come from the end user. This
setting allows you to apply a calling search space separate from the
call-processing search space for presence (SUBSCRIBE) requests for the end
user.
From the
drop-down list box, choose the SUBSCRIBE calling search space to use for
presence requests for the end user. All calling search spaces that you
configure in
Cisco Unified CM
Administration appear in the SUBSCRIBE Calling Search Space drop-down
list box.
If you do
not select a different calling search space for the end user from the drop-down
list box, the SUBSCRIBE calling search space defaults to None.
To
configure a SUBSCRIBE calling search space specifically for this purpose, you
configure a calling search space as you do all calling search spaces.
|
Allow
Control of Device from CTI
|
If this
check box is checked, when the user logs in to a device, the
AllowCTIControlFlag device property becomes active, which allows control of the
device from CTI applications. Until the user logs in to a device, this setting
has no effect.
Note
|
The
Allow Control of Device from CTI setting in the end user configuration
overrides the AllowCTIControlFlag device property of the device to which the
user logs in.
|
|
Enable
Extension Mobility Cross Cluster
|
Check this
box to enable this end user to use the
Cisco Extension Mobility
Cross Cluster feature.
For more
information about the
Cisco Extension Mobility
Cross Cluster feature, see the
Cisco Unified Communications Manager Features and Services
Guide.
|
Directory
Number Associations
|
Primary
Extension
|
This field
represents the primary directory number for the end user. End users can have
multiple lines on their phones.
When you
associate devices to the end user, directory numbers that are configured on the
associated device become available in the drop-down list box for Primary
Extension. From the drop-down list box, choose a primary extension for this end
user.
If the
system is integrated with
Cisco Unity
Connection, the Create
Cisco Unity User
link displays in the Related Links menu.
|
IPCC
Extension
|
From the
drop-down list box, choose an IPCC extension for this end user.
Note
|
This
field appears only if the IPCC Express Installed enterprise parameter is set to
True.
|
|
Mobility
Information
|
Enable
Mobility
|
Check this
check box to activate Cisco Unified Mobility, which allows the user to manage
calls by using a single phone number and to pick up in-progress calls on the
desktop phone and cellular phone.
Checking this check box
triggers licensing to consume device license units for Cisco Unified Mobility.
|
Enable
Mobile Voice Access
|
Check this
check box to allow the user to access the Mobile Voice Access integrated voice
response (IVR) system to initiate Cisco Unified Mobility calls and activate or
deactivate Cisco Unified Mobility capabilities.
|
Maximum
Wait Time for Desk Pickup
|
Enter the
maximum time in milliseconds that is permitted to pass before the user must
pick up a call that is transferred from the mobile phone to desktop phone.
|
Remote
Destination Limit
|
Enter the
maximum number of phones to which the user is permitted to transfer calls from
the desktop phone.
|
Remote
Destination Profiles
|
This field
lists the remote destination profiles that were created for this user. To view
the details of a particular remote destination profile, choose a remote
destination profile in the list and click the View Details link.
|
Mutilevel
Precedence and Preemption Authorization
|
MLPP User
Identification Number
|
This pane
displays the Instance ID from the CAPF Profile that you configured for this
user. To view or update the profile, double-click the Instance ID or click the
Instance ID to highlight it; then, click View Details. The End User CAPF
Profile Configuration window displays with the current settings.
Note
|
The MLPP
User Identification number must comprise 6 - 20 numeric characters.
|
For
information on how to configure the End User CAPF Profile, see the
Cisco Unified Communications Manager Security
Guide.
|
MLPP
Password
|
Enter the
MLPP password.
Note
|
The MLPP
Password must comprise 4 - 20 numeric characters.
|
|
Confirm
MLPP Password
|
Confirm
the MLPP password.
Note
|
To
confirm that you entered the MLPP Password correctly, re-enter the password in
this field.
|
|
MLPP
Precedence Authorization Level
|
Set the
MLPP Precedence Authorization Level.
The
following precedence levels indicate the priority level that is associated with
a call:
You can
set the Precedence Authorization Level to any standard precedence level from
Routine to Executive Override.
Calls of
equal or lower precedence are authorized to be originated by the user.
|