Service
Information
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Service Name
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Enter the name of the
service. If the service is not marked as an enterprise subscription, the
service name will display in areas where you can subscribe to a service; for
example, under Cisco Unified Communications Self Care Portal.
Enter up to 128 characters for the service
name.
For Java
MIDlet services, the service name must exactly match the name that is defined
in the Java Application Descriptor (JAD) file.
Note
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Cisco Unified Communications Manager allows you to
create two or more IP phone services with identical names. Cisco recommends
that you do not do so unless most or all phone users are advanced, or unless an
administrator always configures the IP phone services. Be aware that if AXL or
any third-party tool accesses the list of IP phone services for configuration,
you must use unique names for IP phone services.
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Note
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When
the service URL points to an external customized URL, you cannot localize the
service name as per the device locale of the phone. The service name gets
displayed in English alphabets only.
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ASCII
Service Name
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Enter the
name of the service to display if the phone cannot display Unicode.
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Service
Description
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Enter a
description of the content that the service provides. The description can
include up to 50 characters in any language, but it cannot include
double-quotes ("), or single-quotes (').
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Service URL
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Enter the
URL of the server where the IP phone services application is located. Make sure
that this server remains independent of the servers in your
Cisco Unified Communications
Manager cluster. Do not specify a
Cisco Unified Communications
Manager server or any server that is associated with
Cisco Unified Communications
Manager (such as a TFTP server or directory database publisher
server).
For the
services to be available, the phones in the
Cisco Unified Communications
Manager cluster must have network connectivity to the server.
For
Cisco-signed Java MIDlets, enter the location where the JAD file can be
downloaded; for example, a web server or the backend application server to
which the Java MIDlet communicates.
For
Cisco-provided default services, the service URL displays as
Application:Cisco/<name of service> by default;
for example, Application:Cisco/CorporateDirectory. If you modify the service
URL for Cisco-provided default services, verify that you configured Both for
the Service Provisioning setting, which displays in the Phone, Enterprise
Parameter, and Common Phone Profile Configuration windows. For example, you use
a custom corporate directory, so you change
Application:Cisco/CorporateDirectory to the external
service URL for your custom directory; in this case, change the Service
Provisioning setting to Both.
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Secure-Service URL
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Enter the
secure URL of the server where the
Cisco Unified IP
Phone services application is located. Make sure that this server
remains independent of the servers in your
Cisco Unified Communications
Manager cluster. Do not specify a
Cisco Unified Communications
Manager server or any server that is associated with
Cisco Unified Communications
Manager (such as a TFTP server or publisher database server).
For the
services to be available, the phones in the
Cisco Unified Communications
Manager cluster must have network connectivity to the server.
Note
|
If you do
not provide a Secure-Service URL, the device uses the nonsecure URL. If you
provide both a secure URL and a nonsecure URL, the device chooses the
appropriate URL, based on its capabilities.
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Service
Category
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Select a
service application type (XML or Java MIDlet).
If you
choose Java MIDlet, when the phone receives the updated configuration file, the
phone retrieves the Cisco-signed MIDlet application (JAD and JAR) from the
specified Service URL and installs the application.
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Service Type
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Choose
whether the service is provisioned to the Services, Directories, or Messages
button/option on the phone; that is, if the phone has these buttons/options. To
determine whether your phone these buttons/options, see the
Cisco Unified IP
Phone Administration Guide that supports your phone model.
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Service
Vendor
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This field
allows you to specify the vendor/manufacturer for the service. This field is
optional for XML applications, but it is required for Cisco-signed Java
MIDlets.
For
Cisco-signed Java MIDlets, the value that you enter in this field must exactly
match the vendor that is defined in the MIDlet JAD file.
This field
displays as blank for Cisco-provided default services.
You can
enter up to 64 characters.
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Service
Version
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Enter the
version number for the application.
For XML
applications, this field is optional and is informational only. For
Cisco-signed Java MIDlets, consider the following information:
- If you enter a version, the
service version must exactly match the version that is defined in the JAD file.
If you enter a version, the phone attempts to upgrade or downgrade the MIDlet
if the version is different than what is installed on the phone.
- If the field is blank, the
version gets retrieved from the Service URL. Leaving the field blank ensures
that the phone attempts to download the JAD file every time that the phone
reregisters to
Cisco Unified Communications
Manager as well as every time that the Cisco-signed Java MIDlet is
launched; this ensures that the phone always runs the latest version of the
Cisco-signed Java MIDlet without you having to manually update the Service
Version field.
This field
displays as blank for Cisco-provided default services.
You can
enter numbers and periods in this field (up to 16 ASCII characters).
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Enable
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This check
box allows you to enable or disable the service without removing the
configuration from
Cisco Unified Communications
Manager Administration (and without removing the service from the
database).
Unchecking
the check box removes the service from the phone configuration file and the
phone.
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Enterprise
Subscription
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This check
box allows you to automatically provision the service to all devices in the
cluster that can support the service. If you check this check box, you (or an
end user) cannot subscribe to the service.
If this check box is
unchecked, you must manually subscribe to the service for it to display on the
phone (either in the Phone Configuration window, in BAT, or in the Cisco
Unified Communications Self Care Portal).
Tip
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This setting displays only when you configure a service for the
first time. After you save the service, the check box does not display in the
window.
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To identify
whether the service is provisioned to all devices in the cluster that can
support the service, go to the Find and List IP Phone Services window and
display the services. If true displays in the Enterprise Subscription column,
you cannot manually subscribe to the service.
If false displays, you
can manually subscribe to the service; for example, an end user can subscribe
to the service through the Cisco Unified Communications Self Care Portal.
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Service
Parameter Information
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Parameters
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This pane
lists the service parameters that apply to this IP phone service. Use the
following buttons to configure service parameters for this pane:
- New Parameter—Click this
button to display the Configure
Cisco Unified IP
Phone Service Parameter window, where you configure a new service
parameter for this IP phone service.
- Edit Parameter—Highlight a
service parameter that displays in the Parameters pane, then click this button
to display the Configure
Cisco Unified IP
Phone Service Parameter window, where you can edit the selected
service parameter for this IP phone service.
- Delete Parameter—Highlight a
service parameter that displays in the Parameters pane, then click this button
to delete a service parameter for this IP phone service. A popup window asks
you to confirm deletion.
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