Webex Workforce Optimization
| Overview | Product Overview |
|---|---|
| Status | Available Order |
| Series Release Date | 22-JUN-2020 |
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Note: The retired Cisco Unified Workforce Optimization redirects here.
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- US/Canada 800-553-2447
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Data Sheets and Product Information
- Webex Workforce Optimization Data Sheet
Data Sheets
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Maintain and Operate
- Cisco Webex WFO-WFM API Reference Guide (PDF - 2 MB)
- Webex WFO Unified CCE Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO Unified CCX Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO and Webex Contact Center Integration Guide with New WFM (PDF - 2 MB)
- Cisco Webex WFO API Reference Guide (PDF - 2 MB)
- Cisco Webex WFO User Guide (PDF - 12 MB)
- Webex WFO Getting Started Guide (PDF - 531 KB)
End-User Guides
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