Security Advisories

Technical Documents

Field Notices

DocWiki Configuration Examples

Updated Technical Documents

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About This Newsletter

TAC Tip: Help Us Solve the First TAC Mystery
This article is the first in what we hope will be a series of interesting problems where we solicit reader input to help solve elusive issues. Engage...

IPv6: The Time Is Now
IPv6 not only supports an almost limitless amount of addressspace, it holds the promise of creating new business models andopportunities for growth. More...

Cisco Support Community Webcast: AnyConnect SSL VPN Client on ASA Through ASDM
Join Cisco expert Vikas Saxena as he provides information on configuration basics of the AnyConnect SSL VPN Client on ASA through ASDM.More...

Chalk Talk: FabricPath: Cisco’s New Way of Extending Layer 2 Domain Without Spanning Tree

Cisco Technical Product Documentation Feedback: Help Us Help You

Participate in the Cisco Mobile for Android Beta Program

Create Awareness Assets from Cisco TelePresence Deployments

Technology You Can Use from Geeks You Can Trust

Upcoming "Ask the Expert" Events from Cisco Support Community

New Cisco Product Documentation Available Online

Cisco Security Response: Multiple Vulnerabilities in Cisco Unified Videoconferencing Products
Cisco Security Response: Cisco IPSec VPN Implementation Group Name Enumeration Vulnerability

Configuration Example:
Sample IPv6 Configuration for BGP with Two Different Service Providers (Multihoming)
Allowas-in Feature in BGP

White Papers:
Cisco NAC Layer 3 OOB with ACLs
Cisco NAC Layer 3 OOB Using VRF-Lite for Traffic Isolation

Configuration Examples:
Cisco Unity Server: How to Add a New Language
Bulk Administration Tool: How to Assign Speed Dial Numbers to Multiple Phones
RONA in a CVP Environment with SIP

Tech Notes:
Unable to Upload and Store Prompts to Cisco Unified Contact Center Express 8.0
Cisco Unified Contact Center Management Portal: Cannot Edit Supervisors

Cisco Security Manager: Service Pack Required for IPS Signature Updates
CS-MARS (All Models): Change in Software Download Server Impacts Releases Prior to 6.0.4
15454-OTU2-XP, 15454-10GE-XP and 15454-10GE-XPE: Possible Mechanical Interference Issues with Faceplates and Certain Heatpipes - Unit Replacement Recommended
R2XX-LBBU2= Missing Battery Cable
Mis-programmed N20-AC0002 and N20-AQ0002 Mezzanine Cards Causing Blade Discovery Failure

Registering Cisco IP Phones with CME 8.x Using IPv6
Cisco Nexus 1000V VSM and VEM on the Same Host
6rd Configuration Example
GUI Interface ASA 5510 Setup
IOS-FW - Block IPv6 Extension Headers
892F SFP Configuration Example
IPv6 ISATAP Configuration Example with a Cisco Router as a Client
IPv6 Manual Tunnel

CONTACT CENTER

Configuration Example:
CRS 4.x: Automatic Work and Wrap-up Time

Tech Notes:
Cisco Agent Desktop Returns "timed out" Error Message
Agents Not Displayed on Cisco Supervisor Desktop
CTIOS Agent Softphone Login Failure

VOICE AND UNIFIED COMMUNICATIONS

Tech Notes:
Unable to Access Cisco Unity SA or AA Web Pages

WIRELESS

Configuration Example:
Wireless LAN Controller (WLC) Software Upgrade

Tech Note:
H-Reap Design and Deployment Guide

IPv6: The Time Is Now

It is no longer a secret: IPv4 addresses are running out. IPv6 not only supports an almost limitless amount of address space, it holds the promise of creating new business models and opportunities for growth. Organizations need to adopt IPv6 to maintain critical connectivity; expand global reach; connect to new types of resources, applications, and devices; and stay competitive in the new economy.

Learn more about how Cisco can help you make a smooth transition to IPv6.

Join Cisco expert Vikas Saxena, a customer support engineer (CCIE security number 19971) at the Technical Assistance Center, Security and VPN team in India as he provides information on configuration basics of the AnyConnect SSL VPN Client on ASA through ASDM. He will also provide information on concepts of profiles, tunnel groups, group policies, and troubleshooting of common problems associated with AnyConnect SSL VPN client..

View this and other webcasts at the Cisco Support Community Webcast archives.

Have you ever read a Cisco technical product document and had a suggestion that could make the document better? Or perhaps you just wanted to tell us a document helped you solve a problem?

We want to hear your thoughts and suggestions and let you know that your feedback is valuable! There are two main ways that we collect feedback: the Embedded Feedback Form and the Cisco Technical Documentation Ideas Forum.

Share your ideas at http://www.cisco.com/go/techdocideas/.

Join the Cisco Collaboration User Group to participate in the Beta program for the Cisco Mobile for Android client. Collaborate directly with product developers, testers, and other Beta participants. The Beta will run until February 15, 2011. Membership in the Cisco Collaboration User Group is free and open to all Cisco customers and partners.

Learn more and join.

Join the Cisco Collaboration User Group to pilot this free self-service tool designed to help you drive adoption and utilization of Cisco TelePresence. This simple and intuitive tool enables you to create assets that can help with awareness, education, and training of your user community. Membership in the Cisco Collaboration User Group is free and open to all Cisco customers and partners.

Learn more and join.

Now playing on TechWiseTV...

Bringing Collaboration to the Contact Center
See the newest contact center solutions that use customer interactions on the social web, mine critical customer data for business intelligence, and increase agent productivity.

Learn more and register or watch a preview of this episode

Beyond the Virtualized Data Center
Learn how the newest data center and virtualization innovations can maximize the benefits of virtualization across your entire network, strengthen security, and simplify management.

Learn more and register or watch a preview of this episode

"What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to quickly direct you to the documentation for your products.

In addition to many new and revised documents, highlights of the November release include documentation for the following:

• Cisco 4700 Series Application Control Engine Appliance
• Cisco Nexus 7000 Series NX-OS
• CiscoWorks Network Compliance Manager

View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed today.

Cisco Support Community (CSC) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world.

"Ask the Expert" events let you discuss specific networking issues online with Cisco subject matter experts:

• "Intrusion Prevention Systems," now through December 23
• "Cisco Hosted Unified Communications," now through December 23 No New Events during Christmas/New Years week
• "Cisco Clean Air," January 3 through January 14

Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule.

To attend an event or participate in a discussion forum, visit the Cisco Support Community.

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