Manage Cisco U Contextual Learning in SAMT (September 7, 2025)
Access to Cisco U. and Cisco Support Contextual Learning content is an additional entitlement for customer users who have support access to their company’s Cisco Support - Signature or Cisco Support - Enhanced contracts.
Access to Cisco Support - Enhanced Contextual Learning is aligned with Cisco support access and provides unlimited user access per contract.
Access to Cisco Support - Signature Contextual Learning is limited to 20 users per contract and is managed exclusively by SAMT Administrators.
SAMT Administrators managing support access for Cisco Support - Signature contracts can assign up to 20 customer users access to Cisco U. Signature Contextual Learning content via SAMT .
Management of these 20 users eligible for Cisco Support - Signature Contextual Learning content is exclusively handled through SAMT.
This update streamlines access management for Cisco Support learning content directly within SAMT, enhancing the support and learning experience for users entitled to support.