Challenges:
- Secure network experience: Ensuring a safe and secure online environment for thousands of students and faculty members.
- Limited IT staff resources: Managing a complex network with a small IT team.
- Technology integration: Incorporating new technologies seamlessly into existing systems without service interruptions.
To address these challenges, the institution partnered with Cisco to modernize its network infrastructure.
Solutions:
- Cisco Services: Provided comprehensive support and expertise in network management.
- Cisco Catalyst Center: Deployed to enhance network performance and reliability.
- Cisco Identity Services Engine: Implemented for robust security and access management across the network.
- Cisco Umbrella: Used to secure internet access and protect against threats.
These solutions delivered significant improvements across Trident’s network.
Results:
- Improved network reliability: Network uptime and performance were significantly enhanced, ensuring consistent access to digital resources for educational purposes.
- Strengthened network security: Enhanced security measures reduced vulnerabilities, safeguarding sensitive student and faculty data.
- Increased IT team efficiency: Using Cisco solutions streamlined network management tasks and allowed the limited IT staff to focus on more strategic initiatives.
- Maximized investments: The integration of Cisco products provided a higher return on investment by optimizing existing infrastructure and reducing overall operational costs.
MG Mitchum, CIO of Trident Technical College, says modernizing Trident’s network infrastructure has not only supported the institution’s immediate needs, but has also positioned it for future technological advancements and growth. “The Cisco Services team has improved network reliability,” Mitchum said. “Our current team of network technicians has become more efficient and effective… Based on the work we’ve done, we’re very excited for the future.”1
