Table Of Contents

A - B - C - D - E - F - H - L - M - N - O - P - R - S - T - U - V -

Index

A

accessibility features 2-5

accessing

CAR 2-4

web interface 2-1

A Cisco DB service 9-4

alarm definitions 3-2

creating user-defined text for 5-1

overview 3-2

searching for and viewing 5-1

System Alarm Catalog 5-2

alarms

configuration checklist 3-3

configuration overview 3-2

configuration settings 4-3

configuring 4-1

definitions 3-2

destinations 4-3

event level settings 4-3

Event Viewer 4-3

NT Event Viewer 4-3

overview 3-1

SDI trace library 4-3

service groups for 4-2

Syslog 4-3

System Alarm Catalog 5-2

updating 4-1

viewing information 3-3

alert summary report 10-2

B

browser support 1-2

C

Cisco AMC Service 9-3

Cisco AXL Web Service 9-2

Cisco CallManager Serviceability service 9-4

Cisco CDP service 9-4

Cisco Certificate Expiry Monitor service 9-5

Cisco Database Layer Monitor service 9-5

Cisco DB service 9-4

Cisco DRF Local 9-4

Cisco DRF Master 9-3

Cisco Electronic Notification service 9-5

Cisco Log Partition Monitoring Tool service 9-3

Cisco RIS Data Collector service 9-3

Cisco RTMT Reporter Servlet 9-3

Cisco Serviceability Reporter service 9-2

Cisco SOAP-Log Collection APIs 9-6

Cisco SOAP-Performance Monitoring APIs service 9-6

Cisco SOAP-Real-Time Service APIs service 9-6

Cisco Tomcat service 9-5

Cisco Tomcat Stats Servlet 9-3

Cisco Trace Collection Service 9-4

Cisco Trace Collection Servlet 9-4

CLI

starting services 11-3

stopping services 11-3

Control Center

feature services 9-6

network services 9-6

overview 9-6

starting services 9-6, 11-2

stopping services 9-6, 11-2

viewing service status 9-6

viewing status 11-2

D

debug trace levels 7-4, 7-5

Database Layer Monitor fields 7-6

RIS Data Collector fields 7-6

device name based trace monitoring 7-1

document, product security overview i-ix

E

event levels for alarms 4-3

F

feature services

activating 9-1, 11-1

configuration checklist 9-7

deactivating 11-1

overview 9-1

starting 9-1, 11-2

stopping 9-1, 11-2

viewing status 9-1, 11-2

H

Host Resources Agent service 9-5

HTTPS

overview (IE and Netscape) 2-3

saving certificate to trusted folder (IE) 2-3

saving certificate to trusted folder (Netscape) 2-4

L

logging out of interface 2-4

M

MIB2 Agent service 9-5

N

navigating to other web interfaces 2-4

Network Agent Adaptor service 9-5

network services

Control Center 9-2

overview 9-2

starting 9-2, 11-2

stopping 9-2, 11-2

viewing status 9-2, 11-2

NT Event Viewer 4-3

O

output settings for trace 7-7

overview

accessibility features 2-5

accessing CAR 2-4

accessing Dialed Number Analyzer 2-4

accessing online help 2-4

accessing web interface 2-1

alarm definitions 3-2

alarms 3-1

browser support 1-2

CAR 1-2

Cisco Unified Serviceability 1-1

Dialed Number Analyzer 1-2

feature services 9-1

HTTPS 2-3

logging out of interface 2-4

navigating to other web interfaces 2-4

network services 9-2

RTMT 1-2

serviceability archive reports 10-1

serviceability reports archive 10-1

trace 6-1

trace collection 6-2

troubleshooting trace setting 6-2

verifying version 2-4

P

product security overview i-ix

R

Real-Time Monitoring Tool

alert summary report 10-2

server statistics report 10-2

service

Cisco AMC Service 9-3

Cisco CallManager Serviceability RTMT 9-3

Cisco Log Partition Monitoring Tool 9-3

Cisco RIS Data Collector 9-3

Cisco RTMT Reporter Servlet 9-3

Cisco Tomcat Stats Servlet 9-3

serviceability reports archive, service parameters 10-1

report

alert summary 10-2

server statistics 10-2

reporting tools, overview 1-2

S

security

HTTPS for IE 2-3

HTTPS for Netscape 2-4

server statistics report 10-2

service

A Cisco DB 9-4

activating 11-1

activating trace 7-1

Cisco AMC Service 9-3

Cisco AXL Web Service 9-2

Cisco CallManager Serviceability 9-4

Cisco CallManager Serviceability RTMT 9-3

Cisco CDP 9-4

Cisco Certificate Expiry Monitor 9-5

Cisco Database Layer Monitor 9-5

Cisco DRF Local 9-4

Cisco DRF Master 9-3

Cisco Electronic Notification 9-5

Cisco Log Partition Monitoring Tool 9-3

Cisco RIS Data Collector 9-3

Cisco RTMT Reporter Servlet 9-3

Cisco Serviceability Reporter 9-2

Cisco SOAP-Log Collection APIs 9-6

Cisco SOAP-Performance Monitoring APIs 9-6

Cisco SOAP-Real-Time Service APIs 9-6

Cisco Tomcat 9-5

Cisco Tomcat Stats Servlet 9-3

Cisco Trace Collection Service 9-4

Cisco Trace Collection Servlet 9-4

configuration checklist 9-6

configuring alarms for 4-1

Control Center overview 9-6

deactivating 11-1

debug trace levels 7-4

feature services 9-1

Host Resources Agent 9-5

MIB2 Agent 9-5

Native Agent Adaptor 9-5

network services 9-2

SNMP Master Agent 9-5

starting 11-2

starting services 9-6

stopping 11-2

stopping services 9-6

trace field descriptions 7-5

viewing service status 9-6

viewing status 11-2

serviceability reports archive 10-1

alert summary report 10-2

configuration checklist 10-3

configuring 12-1

server statistic report 10-2

service parameters 10-1

service activation

activating 11-1

deactivating 11-1

service groups 4-2, 7-3

alarms 4-2

for trace 7-3

servlet, debug trace levels 7-5

SNMP

service

Host Resources Agent 9-5

MIB2 Agent 9-5

Network Agent Adaptor 9-5

SNMP Master Agent 9-5

SNMP Master Agent service 9-5

SOAP

service

Cisco SOAP-Log Collection APIs 9-6

Cisco SOAP-Performance Monitoring APIs 9-6

Cisco SOAP-Real-Time Service APIs 9-6

System Alarm Catalog 5-2

T

trace

Cisco Database Layer Monitor service, trace fields 7-6

Cisco RIS Data Collector service, trace fields 7-6

collection 6-2

configuration and collection checklist 6-3

configuration overview 6-1

configuring 7-1

debug trace levels for service 7-4

debug trace levels for servlet 7-5

device name based trace monitoring 7-1

output settings 7-7

overview 6-1

service groups for 7-3

trace and log central 6-2

trace field descriptions 7-5

troubleshooting trace setting 6-2, 8-1

trace collection 6-2

troubleshooting trace setting 6-2, 8-1

U

user-defined alarm descriptions 5-1

V

viewing alarm information 3-3