Table Of Contents

Configuring Alarms

Configuring an Alarm for a Service

Service Groups in Alarm Configuration

Alarm Configuration Settings

Related Topics

Configuring Alarms

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This chapter contains the following topics:

•Configuring an Alarm for a Service

•Service Groups in Alarm Configuration

•Alarm Configuration Settings

•Related Topics

Configuring an Alarm for a Service

This section describes how to add or update an alarm for a feature or network service that you manage through Cisco Unified Serviceability.

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Note Cisco recommends that you do not change SNMP Trap and Catalog configurations.

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Cisco Unity Connection also uses alarms that are available in Cisco Unity Connection Serviceability. You cannot configure alarms in Cisco Unity Connection Serviceability. For details, see the Serviceability Administration Guide for Cisco Unity Connection.

Refer to your online OS documentation for more information on how to use your standard registry editor.

Procedure

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Step 1 Choose Alarm > Configuration.

The Alarm Configuration window displays.

Step 2 From the Server drop-down list box, choose the server for which you want to configure the alarm; then, click Go.

Step 3 From the Service Group drop-down list box, choose the category of service, for example, Database and Admin Services, for which you want to configure the alarm; then, click Go.

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Tip For a list of services that correspond to the service groups, see Table 4-1.

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Step 4 From the Service drop-down list box, choose the service for which you want to configure the alarm; then, click Go.

Only services that support the service group and your configuration display.

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Tip The drop-down list box displays active and inactive services.

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In the Alarm Configuration window, a list of alarm monitors with the event levels displays for the chosen service. In addition, the Apply to All Nodes check box displays.

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Tip The Apply to All Nodes check box does not apply to Cisco Unity Connection.

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Step 5 Configure the settings, as described in Table 4-2, which includes descriptions for monitors and event levels.

Step 6 To save your configuration, click the Save button.

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Note To set the default, click the Set Default button; then, click Save.

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Additional Information

See the "Related Topics" section.

Service Groups in Alarm Configuration

Table 4-1 lists the services that correspond to the options in the Service Group drop-down list box in the Alarm Configuration window.

Table 4-1 Service Groups in Alarm Configuration 

Service Group	Services	Notes
Database and Admin Services	Cisco Database Layer Monitor	For a description of this service, see the "Understanding Services" section on page 9-1.
Performance and Monitoring Services	Cisco AMC Service and Cisco RIS Data Collector	For a description of these services, see the "Understanding Services" section on page 9-1.
Backup and Restore Services	Cisco DRF Local and Cisco DRF Master	For a description of these services, see the "Understanding Services" section on page 9-1.
System Services	Cisco Trace Collection Service	For a description of these services, see the "Understanding Services" section on page 9-1.
Platform Services	Cisco Tomcat	For a description of this service, see the "Understanding Services" section on page 9-1.

Alarm Configuration Settings

Table 4-2 describes all alarm configuration settings, even though the service may not support the settings. For related procedures, see the "Related Topics" section.

Table 4-2 Alarm Configuration Settings 

Name	Description
Server	From the drop-down box, choose the server for which you want to configure the alarm; then, click Go.
Service Group	From the drop-down box, choose the category of services, for example, Database and Admin Services, for which you want to configure the alarm; then, click Go.
Service	From the Service drop-down box, choose the service for which you want to configure the alarm; then, click Go. Only services that support the service group and your configuration display. Tip The drop-down list box displays active and inactive services.
Apply to All Nodes	The Apply to All Nodes check box does not apply to Cisco Unity Connection.
Enable Alarm for Local Syslogs	The SysLog viewer serves as the alarm destination. The program logs errors in the Application Logs within SysLog Viewer and provides a description of the alarm and a recommended action. You can access the SysLog Viewer from the Cisco Unified Communications Manager Real-Time Monitoring Tool. For information on viewing logs with the SysLog Viewer, refer to the Real-Time Monitoring Tool Administration Guide for Cisco Unity Connection.
Enable Alarm for Remote Syslogs	The Syslog file serves as the alarm destination. Check this check box to enable the Syslog messages to be stored on a Syslog server and to specify the Syslog server name. If this destination is enabled and no server name is specified, Cisco Unified Serviceability does not send the Syslog messages. Tip In the Server field, enter the name or IP address of the remote Syslog server that you want to use to accept Syslog messages. For example, if you want to send the alarms to CiscoWorks 2000, specify the CiscoWorks 2000 server name. Tip Do not specify a Cisco Unified Communications Manager server as the destination because the Cisco Unified Communications Manager server does not accept Syslog messages from another server.
Enable Alarm for SDI Trace	The SDI trace library serves as the alarm destination. To log alarms in the SDI trace log file, check this check box and check the Trace On check box in the Trace Configuration window for the chosen service. For information on configuring settings in the Trace Configuration window in Cisco Unified Serviceability, see the "Configuring Trace Parameters" section on page 7-1.
Alarm Event Level	From the drop-down list box, choose one of the following options: •Emergency—This level designates system as unusable. •Alert—This level indicates that immediate action is needed. •Critical—The system detects a critical condition. •Error—This level signifies an error condition exists. •Warning—This level indicates that a warning condition is detected. •Notice—This level designates a normal but significant condition. •Informational—This level designates information messages only. •Debug—This level designates detailed event information that Cisco TAC engineers use for debugging.

Related Topics

•Configuring an Alarm for a Service

•Service Groups in Alarm Configuration

•Alarm Configuration Settings

•Understanding Alarms, page 3-1

•Real-Time Monitoring Tool Administration Guide for Cisco Unity Connection

•Serviceability Administration Guide for Cisco Unity Connection