Cisco Unified Serviceability Administration Guide for Cisco Unity Connection Release 2.x - Configuring Services [Cisco Unity Connection]

Table Of Contents

Configuring Services

Activating and Deactivating Feature Services

Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center

Using a Command Line Interface to Start and Stop Services

Related Topics

Configuring Services

This chapter contains information on the following topics:

•Activating and Deactivating Feature Services

•Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center

•Using a Command Line Interface to Start and Stop Services

Activating and Deactivating Feature Services

You activate and deactivate feature services in the Service Activation window in Cisco Unified Serviceability. Services that display in the Service Activation window do not start until you activate them.

Cisco Unified Serviceability allows you to activate and deactivate only features services (not network services). You may activate or deactivate as many services as you want at the same time. Some feature services depend on other services, and the dependent services get activated before the feature service activates.

To activate or deactivate feature services in Cisco Unified Serviceability, perform the following procedure:

Procedure

Step 1 Choose Tools > Service Activation.

The Service Activation window displays.

Step 2 From the Server drop-down list box, choose the server where you want to activate the service; then, click Go.

For the server that you chose, the window displays the service names and the activation status of the services.

Step 3 To activate all services in the Service Activation window, check the Check All Services check box.

Step 4 You can choose all services that are required to run on a single server by clicking the Set Default button. This action not only chooses all required services but also checks for service dependencies. To activate services for a single-server configuration, click the Set Default button or activate the services that you want to use.

Step 5 After you check the check boxes for the services that you want to activate, click Save.

Tip To deactivate services that you activated, uncheck the check boxes next to the services that you want to deactivate; then, click Save.

To obtain the latest status of the services, click the Refresh button.

Additional Information

See the "Related Topics" section.

Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center

Control Center in Cisco Unified Serviceability allows you to view status, refresh the status, and to start, stop, and restart feature and network services for a server.

Perform the following procedure to start, stop, restart, or view the status of services for a server. You can start, stop, or refresh only one service at a time.

Procedure

Step 1 Depending on the service type that you want to start/stop/restart/refresh, perform one of the following tasks:

•Choose Tools > Control Center—Feature Services.

Tip Before you can start/stop/restart a feature service, it must be activated. To activate a service, see the "Activating and Deactivating Feature Services" section.

•Choose Tools > Control Center—Network Services.

Step 2 From the Server drop-down list box, choose the server; then, click Go.

The window displays the following items:

•The service names for the server that you chose.

•The service group.

•The service status; for example, Started, Running, Not Running, and so on. (Status column)

•The exact time that the service started running. (Start Time column)

•The amount of time that the service has been running. (Up Time column)

Step 3 Perform one of the following tasks:

•Click the radio button next to the service that you want to start and click the Start button.

The Status changes to reflect the updated status.

•Click the radio button next to the service that you want to stop and click the Stop button.

The Status changes to reflect the updated status.

•Click the radio button next to the service that you want to restart and click the Restart button.

A message indicates that restarting may take a while. Click OK.

•To get the latest status of the services, click the Refresh button.

•To go to the Service Activation window or to the other Control Center window, choose an option from the Related Links drop-down list box and click Go.

Additional Information

See the "Related Topics" section.

Using a Command Line Interface to Start and Stop Services

You can start and stop some services through the Command Line Interface (CLI). For a list of services that you can start and stop through the CLI and for information on how to perform these tasks, refer to the Cisco Unified Communications Operating System Administration Guide.

Tip You must start and stop most services from Control Center in Cisco Unified Serviceability.

Additional Information

See the "Related Topics" section.

Related Topics

•Understanding Services, page 9-1

•Activating and Deactivating Feature Services

•Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center

•Using a Command Line Interface to Start and Stop Services

	Cisco Unified Serviceability Administration Guide for Cisco Unity Connection Release 2.x
	Configuring Services
Cisco Unified Serviceability Administration Guide for Cisco Unity Connection Release 2.x Index Preface Understanding Cisco Unified Serviceability Using Cisco Unified Serviceability Understanding Alarms Configuring Alarms Viewing and Updating Alarm Definitions Understanding Trace Configuring Trace Configuring Troubleshooting Trace Settings Understanding Services Understanding Serviceability Reports Archive Configuring Services Configuring Serviceability Reports Archive	Download this chapter Configuring Services Download the complete book PDF Version of the Entire Guide (PDF - 2 MB) Feedback Table Of Contents Configuring Services Activating and Deactivating Feature Services Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center Using a Command Line Interface to Start and Stop Services Related Topics Configuring Services This chapter contains information on the following topics: •Activating and Deactivating Feature Services •Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center •Using a Command Line Interface to Start and Stop Services Activating and Deactivating Feature Services You activate and deactivate feature services in the Service Activation window in Cisco Unified Serviceability. Services that display in the Service Activation window do not start until you activate them. Cisco Unified Serviceability allows you to activate and deactivate only features services (not network services). You may activate or deactivate as many services as you want at the same time. Some feature services depend on other services, and the dependent services get activated before the feature service activates. To activate or deactivate feature services in Cisco Unified Serviceability, perform the following procedure: Procedure Step 1 Choose Tools > Service Activation. The Service Activation window displays. Step 2 From the Server drop-down list box, choose the server where you want to activate the service; then, click Go. For the server that you chose, the window displays the service names and the activation status of the services. Step 3 To activate all services in the Service Activation window, check the Check All Services check box. Step 4 You can choose all services that are required to run on a single server by clicking the Set Default button. This action not only chooses all required services but also checks for service dependencies. To activate services for a single-server configuration, click the Set Default button or activate the services that you want to use. Step 5 After you check the check boxes for the services that you want to activate, click Save. Tip To deactivate services that you activated, uncheck the check boxes next to the services that you want to deactivate; then, click Save. To obtain the latest status of the services, click the Refresh button. Additional Information See the "Related Topics" section. Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center Control Center in Cisco Unified Serviceability allows you to view status, refresh the status, and to start, stop, and restart feature and network services for a server. Perform the following procedure to start, stop, restart, or view the status of services for a server. You can start, stop, or refresh only one service at a time. Procedure Step 1 Depending on the service type that you want to start/stop/restart/refresh, perform one of the following tasks: •Choose Tools > Control Center—Feature Services. Tip Before you can start/stop/restart a feature service, it must be activated. To activate a service, see the "Activating and Deactivating Feature Services" section. •Choose Tools > Control Center—Network Services. Step 2 From the Server drop-down list box, choose the server; then, click Go. The window displays the following items: •The service names for the server that you chose. •The service group. •The service status; for example, Started, Running, Not Running, and so on. (Status column) •The exact time that the service started running. (Start Time column) •The amount of time that the service has been running. (Up Time column) Step 3 Perform one of the following tasks: •Click the radio button next to the service that you want to start and click the Start button. The Status changes to reflect the updated status. •Click the radio button next to the service that you want to stop and click the Stop button. The Status changes to reflect the updated status. •Click the radio button next to the service that you want to restart and click the Restart button. A message indicates that restarting may take a while. Click OK. •To get the latest status of the services, click the Refresh button. •To go to the Service Activation window or to the other Control Center window, choose an option from the Related Links drop-down list box and click Go. Additional Information See the "Related Topics" section. Using a Command Line Interface to Start and Stop Services You can start and stop some services through the Command Line Interface (CLI). For a list of services that you can start and stop through the CLI and for information on how to perform these tasks, refer to the Cisco Unified Communications Operating System Administration Guide. Tip You must start and stop most services from Control Center in Cisco Unified Serviceability. Additional Information See the "Related Topics" section. Related Topics •Understanding Services, page 9-1 •Activating and Deactivating Feature Services •Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center •Using a Command Line Interface to Start and Stop Services
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