Cisco Unified Serviceability Administration Guide for Cisco Unity Connection Release 2.x
Configuring Troubleshooting Trace Settings

Table Of Contents

Configuring Troubleshooting Trace Settings

Related Topics

Configuring Troubleshooting Trace Settings

The Troubleshooting Trace Settings window allows you to choose the services for which you want to set predetermined troubleshooting trace settings. This chapter contains information on how to set and reset troubleshooting trace settings for services that exist in Cisco Unified Serviceability.

Note Leaving Troubleshooting Trace enabled for a long time increases the size of the trace files and may impact the performance of the services.


Step 1 In Cisco Unified Serviceability, choose Trace > Troubleshooting Trace Settings.

Step 2 From the Server drop-down list box, choose the server where you want to troubleshoot trace settings; then, click Go.

Note A list of services display. The services that are not activated on the server display as N/A.

Step 3 Perform one of the following tasks:

To check specific services for the server that you chose in the Server drop-down list box, check the service(s) check box(es) in the Services pane; for example, the Database and Admin Services, Performance and Monitoring Services, or the Backup and Restore Services pane (and so on).

Check the Check All Services check box, which automatically checks all check boxes for the services on the current server that you chose in the Server drop-down list box.

Step 4 Click the Save button.

Step 5 After you configure troubleshooting trace for one or more services, you can restore the original trace settings. If you want to restore the original trace settings, click the Reset Troubleshooting Traces button.

After you click the reset button, the window refreshes, and the service check boxes display as unchecked.

Additional Information

See the "Related Topics" section.

Related Topics

Configuring Trace, page 7-1

Understanding Trace, page 6-1