Cisco Unified Communications System for IP Telephony Release 6.0(1)

Cisco Unified Provisioning Manager

Cisco Unified Provisioning Manager

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Cisco Unified Provisioning Manager offers a provisioning tool for Cisco Unified Communications initial deployments and also supports ongoing operational provisioning and activation services for individual subscriber changes. It can be used in integrated IP telephony, voice mail, and messaging environments that include Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity, Cisco Unity Express, and Cisco Unity Connection systems. Cisco Unified Provisioning Manager also provides support for provisioning Cisco Unified Mobility that is integrated into Cisco Unified Communications Manager, and the Cisco Unified Communications Manager side of Unified Presence provisioning, including client provisioning for Cisco Unified Personal Communicator. For a complete list of devices that can be provisioned, see the appropriate Supported Device Table for Cisco Unified Provisioning Manager Opens new window.

Cisco Unified Provisioning Manager permits standard services, such as a phone, line, or voice mail, to be ordered for subscribers and processes all changes to the underlying Cisco Unified Communications applications as a service request or an order. An order may be created to make a subscriber-level change (to a phone or line, for example) or an IP communications-level infrastructure change (such as provisioning a new calling search space or route pattern). All orders in the system are tracked and viewable, both across orders, and by subscriber name or ID. The order records show who initiated the order, the times of various process steps, and what the order contained.

Cisco Unified Provisioning Manager allows delegation of the order management so that requests for service additions, changes, or cancellations can be done without requiring an underlying knowledge of the voice applications that deliver those services. A template capability permits defining standard configurations that can be reused for new sites or location deployments. Batch provisioning permits the rollout of large numbers of subscribers at once.

For more information on Cisco Unified Provisioning Manager, see the documentation available at: Opens new window