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Cisco Jabber for iPhone and iPad Release 9.6 now offers a broader feature set.
For iPhone, iPod, and iTouch users, you can install Cisco Jabber for iPhone and iPad app to replace Cisco Jabber IM for iPhone and Cisco Jabber for iPhone automatically.
Note |
Cisco Jabber IM for iPhone and Cisco Jabber for iPhone Release 9.5 users will receive an automatic upgrade notification from App Store to upgrade to Cisco Jabber for iPhone and iPad Release 9.6. |
Cisco Jabber Voice for iPhone users who would like to upgrade to Cisco Jabber for iPhone and iPad, you will need to upgrade manually. If you already set up a previous version of Cisco Jabber Voice for iPhone and you do not want to set up a presence server, Cisco recommends that you continue to use Cisco Jabber Voice for iPhone for voice-only configurations.
For more information about Cisco Jabber Voice for iPhone, see the Release Notes at http://www.cisco.com/en/US/products/ps11596/prod_release_notes_list.html.
For iPad users who would like to upgrade to Cisco Jabber for iPhone and iPad, you are highly recommended to uninstall the previous version of Cisco Jabber Video for iPad first, then install Cisco Jabber for iPhone and iPad Release 9.6. If you already set up a previous version of Cisco Jabber Video for iPad and you do not want to set up a presence server, Cisco recommends that you continue to use Cisco Jabber Video for iPad for video-only configurations. If you want to use Cisco TelePresence® Video Communication Server (VCS), Cisco Jabber VideoTM for TelePresence, or Cisco WebEx Telepresence service, Cisco recommends that you continue to use Cisco Jabber Video for iPad and install Cisco Jabber for iPhone and iPad Release 9.6 as you want. Please be careful when you set up Cisco Unified Communications Manager because there may be conflicts when the two APPs exist at the same time.
For more information about Cisco Jabber Video for iPad, see the Release Notes at http://www.cisco.com/en/US/products/ps12430/prod_release_notes_list.html.
With Cisco Jabber for iPhone and iPad Release 9.6, the user's primary authentication is to a presence server instead of a Cisco Unified Communications Manager.
At a minimum, you must provision Cisco Jabber for iPhone and iPad Release 9.6 users with instant messaging and presence capabilities. You can also provision users with audio and video, voicemail, and conferencing.
If you currently support only Cisco Jabber Voice for iPhone with Cisco Unified Communications Manager and you do not want to add a presence server, see the Cisco Jabber Voice for iPhone documentation on Cisco.com.
Cisco continues to offer a voice-only version of the client that uses Cisco Unified Communications Manager as the primary authentication server.
Cisco renamed the voice-only version of the client to Cisco Jabber Voice for iPhone to distinguish it from the unified communications version of the product.
The steps to upgrade your clients to Cisco Jabber for iPhone and iPad Release 9.6 vary, depending on your current deployment. Use the following table to find the applicable procedure for your deployment.
Current Clients | Primary Authentication Server | Upgrade Procedure |
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Cisco Jabber Voice for iPhone | Cisco Unified Communications Manager | You must deploy one of the following presence servers as the primary authentication server:
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Cisco Jabber Video for iPad | Cisco Unified Presence | See Upgrade Cisco Jabber Video for iPad on Cisco Unified Presence |
Cisco Unified Communications Manager IM and Presence | See Upgrade Cisco Jabber Video for iPad on Cisco Unified Communications Manager IM and Presence | |
Cisco WebEx | See Upgrade Cisco Jabber Video for iPad on Cisco WebEx | |
Cisco TelePresence Video Communication Server (VCS), Cisco Jabber Video for TelePresence (Movi), or Cisco WebEx Telepresence service | Not supported. |
Upgrade from an earlier release of Cisco Jabber Voice for iPhone to Cisco Jabber for iPhone and iPad Release 9.6 by integrating Cisco Unified Presence as the primary presence server.
This topic refers to Cisco Unified Presence Release 8.6.
Upgrade from an earlier release of Cisco Jabber Voice for iPhone to Cisco Jabber for iPhone and iPad Release 9.6 by integrating Cisco Unified Communications Manager IM and Presence as the primary presence server.
This topic refers to Cisco Unified Communications Manager IM and Presence Release 9.0 and later.
Step 1 |
Install and configure a Cisco Unified Communications Manager IM and Presence server. See the Cisco Unified Communications Manager IM and Presence documentation. |
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Step 2 |
Integrate Cisco Unified Communications Manager IM and Presence with Cisco Unified Communications Manager.
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Step 3 |
On the Cisco Unified Communications Manager, do the following:
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Step 4 |
Add users to any profiles that you set up.
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Step 5 |
Create a global configuration file (jabber-config.xml) and upload it to your TFTP server. See the Configure the Client and Integrate with Directory Sources chapters in this guide. |
Upgrade from an earlier release of Cisco Jabber Voice for iPhone to Cisco Jabber for iPhone and iPad Release 9.6 by integrating Cisco WebEx as the primary presence server.
Step 1 |
Create unified communications clusters on Cisco WebEx. See the Creating unified communications clusters topic. |
Step 2 | Provision the clusters to users. See the Cisco WebEx federation with other instant messaging providers chapter in the Cisco WebEx Connect Administrator's Guide. |
Step 3 |
(Optional) Enable meeting integration. See the Set Up Conferencing in Cloud-Based Deployments chapter in the Server Setup Guide. |
Step 4 |
On the Cisco Unified Communications Manager, do the following:
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Step 5 |
(Optional) To use the phone credential to automatically sign in to voicemail, create a global configuration file (jabber-config.xml) and upload it to your TFTP server. See the Service Credentials Parameters topic in this guide. |
Upgrade the clients on your Cisco Unified Presence deployment from Cisco Jabber Video for iPad to Cisco Jabber for iPhone and iPad Release 9.6. You can continue to offer the same services. Optionally, you can add simple provisioning, audio and video, voicemail, and conferencing.
This topic refers to Cisco Unified Presence Release 8.6.
Step 1 |
(Recommended) Set up simple provisioning to simplify the steps required when users install the client. See the Presence Server Discovery topic. |
Step 2 |
(Optional) Provision audio and video calling. See the Provision Audio and Video Capabilities on Cisco Unified Communications Manager chapter for your release in the Server Setup Guide. |
Step 3 |
Create a global configuration file (jabber-config.xml) and upload it to your TFTP server. See the Configure the Client and Integrate with Directory Sources chapters in this guide. |
Step 4 |
Ensure that no CCMCIP or CTI profiles are configured. If you configure CCMCIP or CTI profiles, users see a device configuration error when they try to sign in to the client. |
Step 5 |
(Optional) Provision users with conferencing capabilities. See the Set Up Conferencing on Cisco Unified Presence chapter in the Server Setup Guide. |
Upgrade the clients on your Cisco Unified Communications Manager IM and Presence deployment from Cisco Jabber Video for iPad to Cisco Jabber for iPhone and iPad Release 9.6. You can continue to offer the same services. Optionally, you can add simple provisioning, audio and video, voicemail, and conferencing.
This topic refers to Cisco Unified Communications Manager IM and Presence Release 9.0 and later.
Step 1 |
(Recommended) Set up simple provisioning to simplify the steps required when users install the client. See the Presence Server Discovery topic. |
Step 2 | (Optional) Provision audio and video calling. See the Provision Audio and Video Capabilities on Cisco Unified Communications Manager chapter for your release in the Server Setup Guide. |
Step 3 |
Create a global configuration file (jabber-config.xml) and upload it to your TFTP server. See the Configure the Client and Integrate with Directory Sources chapters in this guide. |
Step 4 |
Ensure that no CCMCIP or CTI profiles are configured. If you configure CCMCIP or CTI profiles, users see a device configuration error when they try to sign in to the client. |
Step 5 |
(Optional) Provision users with conferencing capabilities. See the Set Up Conferencing on Cisco Unified Communications Manager IM and Presence chapter in the Server Setup Guide. |
Upgrade the clients on your Cisco WebEx deployment from Cisco Jabber Video for iPad to Cisco Jabber for iPhone and iPad Release 9.6. Perform the following optional steps if you want to add simple provisioning, audio and video, voicemail, or conferencing to your current deployment.
Step 1 |
(Recommended) Set up simple provisioning to simplify the steps required when users install the client. See the Presence Server Discovery topic. |
Step 2 |
(Optional) Set up audio and video calling. Audio and video calling are not required for a Cisco WebEx deployment. If you want to add audio and video calling, you must first deploy Cisco Unified Communications Manager. For information about setting up audio and video capabilities, see the Provision Audio and Video Capabilities in Hybrid Cloud-Based Deployments chapter in the Server Setup Guide. |
Step 3 |
(Optional) Set up voicemail. Voicemail is not required for a Cisco WebEx deployment. If you want to add voicemail, you must first deploy Cisco Unity Connection. For information about setting up voicemail capabilities, see the Set Up Voicemail in Hybrid Cloud-Based Deployments chapter in the Server Setup Guide. |
Step 4 |
(Optional) Provision users with conferencing capabilities. See the Set Up Conferencing in Cloud-Based Deployment chapter in the Server Setup Guide. |
Speed dial label is disabled and limit of the line is changed from 26 to 1.
Apart from that, there is no configuration difference between Cisco Jabber for iPhone Release 9.5 and Cisco Jabber for iPhone and iPad Release 9.6.
The following tables compare the configuration method used for Cisco Jabber Video for iPad Release 9.3(3) and Cisco Jabber for iPhone and iPad Release 9.6.
Cisco Jabber Video for iPad Release 9.3(4) |
Cisco Jabber for iPhone and iPad Release 9.6 |
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Configure with the following device COP file settings: |
Device COP file settings are no longer applicable.
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Cisco Jabber Video for iPad Release 9.3(4) |
Cisco Jabber for iPhone and iPad Release 9.6 |
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Configure with the following device COP file settings: |
Device COP file settings are no longer applicable.
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Cisco Jabber Video for iPad Release 9.3(4) |
Cisco Jabber for iPhone and iPad Release 9.6 |
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Configure with the following Device COP file settings. |
Configured using the following Device COP file settings. |
Cisco Jabber Video for iPad Release 9.3(4) |
Cisco Jabber for iPhone and iPad Release 9.6 |
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The following settings are no longer applicable in this release.
For information about global configuration files, see the Configure the Client and Integrate with Directory Sources chapters in this guide.
For information about configuring the device COP file, see the Provision Audio and Video Capabilities on Cisco Unified Communications Manager chapter for your release in the Server Setup Guide.