Prerequisites
Before you plan the backup and restore processes for your Cisco HCS installation, make sure that you:
- Review and have access to the Cisco Hosted Collaboration Solution Release 14 Solution Reference Network Design Guide.
- Review and have access to the Cisco Hosted Collaboration Solution Release 14 Maintain and Operate Guide.
- Complete the actions
outlined in previous sections of this guide including:
- Initial system requirements and planned growth
- Data center requirements
- Service fulfilment requirements
- Service assurance requirements
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Customer specific dial plan
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Unified Communications Applications
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Mobility
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Video
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HCS for Contact Center