My Information

My Information

View the "My Information" screen from the Quick Menu, or by clicking on the button bar. This screen provides you with a view of your personal information as configured by your administrator. The following figure provides an example of the My Information screen.

Figure 1. Sample My Information Screen

Greyed out items such as User ID, names, manager and department can not be edited. Editable details include phone numbers, email address, and language.


Note

If you are unable to edit phone numbers and email address, it may be because of the way your Self Service interface is set up; contact your System Administrator for more information.

The My Credentials section on the screen displays all Self Service, Cisco Unified Communications Manager and Voicemail passwords and PINS (if configured by your administrator).

Figure 2. Sample My Credentials



Passwords and PINs can be edited as required. See Manage Your Password and PIN for more details.

Change Your User Language

Procedure
    Step 1   Click My Information on the button bar.
    Step 2   In the My Information section of the screen, choose the required language from the Language drop-down list.
    Step 3   Click Save when complete. Text displayed in the Self Service interface is shown in your chosen language.

    Manage Your Password and PIN

    Your password enables you to log in to Self Service. Your administrator allocates a password to you upon creating your user account. See First Login if required.

    Make sure that your passwords are secure. Passwords must include at least one numeral, punctuation character and must be a combination of upper case and lower case letters. See Change Your Password and Password Hints if required.

    Your PIN allows you to log in to a phone using Roaming Login/Logout. You are allocated a default PIN when your administrator creates your user and roaming profile. See Change Your PIN if required.

    Change Your Password

    Procedure
      Step 1   Click My Information on the button bar.
      Step 2   In the My Credentials section of the screen, enter a new password in the appropriate password field (Self Service, Unified CM, or Voicemail) as applicable. See Password Hints for more information if required.
      Step 3   Confirm (re-enter) your password in the appropriate repeat password field.
      Step 4   Click Save to change your password.

      Password Hints

      When considering a password, make sure that it complies with the following:
      • Must consist of at least eight characters, and contain at least:

        • one uppercase letter

        • one lowercase letter

        • one number

        • one symbol

      • Do not use keyboard pattern based or obvious passwords such as a birthday or your name.

      • Do not share your passwords with other users.

      • Do not write down your password or store it in an obvious place, such as on a pin-board or in a diary.

      Change Your PIN

      Procedure
        Step 1   Click My Information on the button bar.
        Step 2   In the My Credentials section of the screen, enter a new PIN in the appropriate Change PIN field (Unified CM or Voicemail).
        Step 3   Confirm (re-enter) your PIN in the appropriate Repeat PIN field.
        Step 4   Click Save to change your PIN.