Cisco DX Series Administration Guide, Release 10.2(2)
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- September 18, 2014
Chapter: Self Care Portal Management
Self Care Portal Management
Self Care Portal Overview
From the Cisco Unified Communications Self Care Portal, users can customize and control phone features and settings. For information about the Self Care Portal, see the Cisco Unified Communications Self Care Portal User Guide located at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-user-guide-list.html.
As the administrator, you control access to the Self Care Portal. You must also provide information to your users so that they can access the Self Care Portal.
Before a user can access the Cisco Unified Communications Self Care Portal, you must use Cisco Unified Communications Manager Administration to add the user to a standard Cisco Unified Communications Manager End User group.
You must provide end users with the following information about the Self Care Portal:
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The URL to access the application. This URL is:
http://<server_name:portnumber>/ucmuser/, where server_name is the host on which the web server is installed and portnumber is the port number on that host.
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A user ID and default password to access the application.
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An overview of the tasks that users can accomplish with the portal.
These settings correspond to the values that you entered when you added the user to Cisco Unified Communications Manager.
For more information, see:
Set Up Access to Self Care Portal
Use this procedure to enable a user to access the Self Care Portal.
Customize Self Care Portal Display
Most options display on the Self Care Portal. However, you must set the following options by using Enterprise Parameters Configuration settings in Cisco Unified Communications Manager Administration:
 Note | The settings apply to all Self Care Portal pages at your site. |
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