- Port Utilization in System Services for Unified CCE for Release 12.6(2)
- Port Utilization in Contact Center Enterprise for Unified CCE for Release 12.6(2)
- Port Utilization in Customer Voice Portal for Unified CCE for Release 12.6(2)
- Port Utilization in Cisco VVB for Unified CCE for Release 12.6(2)
- Port Utilization in Finesse for Unified CCE for Release 12.6(2)
- Port Utilization in Unified Intelligence Center for Unified CCE for Release 12.6(2)
- Port Utilization in Customer Collaboration Platform for Unified CCE for Release 12.6(2)
- Port Utilization in Cloud Connect for Unified CCE for Release 12.6(2)
Unified Intelligence Center Port Utilization
Listener (Process or Application Protocol) | Listener Protocol and Port | Remote Device (Process or Application Protocol) | Remote Port | Traffic Direction | Notes |
---|---|---|---|---|---|
Web Proxy for Unified Intelligence Center | TCP 8444 | Browser | Random | Bi-Directional | HTTPS - Unified Intelligence Center Online Help and Unified Intelligence Center. |
TCP 8447 | Browser | Random | Bi-Directional | HTTPS - Unified Intelligence Center - Online Help | |
OAMP | TCP 8080 | Browser | Random | Bi-Directional | HTTP - OAMP |
TCP 8443 | Browser | Random | Bi-Directional | HTTPS - OAMP |
Note | The port 8447 is deprecated and will be removed in future releases. Unified Intelligence Center Online Help will be available on Port 8444. |
Listener (Process or Application Protocol) | Listener Protocol and port | Remote Device (Process or Application protocol) | Remote Port | Traffic Direction | Notes |
---|---|---|---|---|---|
CCE Live Data Cassandra Service | TCP 12000 | CCE Live Data Cassandra Service (other side) | Random | Bi-Directional | Used for replicating Cassandra data |
CCE Live Data Zookeeper Service | TCP 2181 | CCE Live Data Zookeeper Service (other side) | Random | Bi-Directional | Used for replicating zookeeper data |
Web Proxy for CCE Live Data Web Service | TCP 12005 | Browser | Random | Bi-Directional | Live Data web service |
Web Proxy for CCE Live Data Socket IO Service | TCP 12008 | Browser | Random | Bi-Directional | Live Data Socket.IO listening port |
CCE Live Data Active MQ Service | TCP 61616 | CCE Live Data Active MQ Service (other side) | Random | Bi-Directional | Live Data ActiveMQ Openwire transport connector port |
CCE Live Data Active MQ Service | TCP 61612 | CCE Live Data Active MQ Service (other side) | Random | Bi-Directional | Live Data ActiveMQ Stomp transport connector port |
Web Proxy for CCE Live Data Web Service and Web Proxy for CCE Live Data Socket IO Service | TCP 443 | Browser | Random | Bi-Directional | Live Data Web Service and Live Data Socket.IO listening port. |
Note | The ports 12005 and 12008 are deprecated and will be removed in future releases. The port 443 will be used for Live Data Web Service and Live Data Socket.IO Service. |
Listener (Process or Application Protocol) | Listener Protocol and Port | Remote Device (Process or Application Protocol) | Remote Port | Traffic Direction | Notes |
---|---|---|---|---|---|
CUIC Reporting Process | UDP 54327 (Multicast) | Unified Intelligence Center node | - | - | Hazelcast Discovery |
CUIC Reporting Process | TCP 57011 | Unified Intelligence Center Node | - | - | Hazelcast |
Cisco Unified Intelligence Center, which runs on the Cisco VOS operating system uses the following ports: TCP 5001, TCP 5002, and TCP 5003 for SOAP monitoring. For more information on these ports, see Port Utilization for System Services section.
For more information on other port usages, see: https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html