Unified CCE Web Administration
The Configuration Manager enables you to perform most of the Unified CCE administrative tasks. The gadgets in the Unified CCE Web Administration application enables you to manage other Unified CCE administrative tasks and system settings.
Important |
For more information on each gadget, please see the online help available in the CCE Web Administration page. |
Access Unified CCE Administrative Gadgets
To manage agents, attributes, precision queues, bucket intervals, media routing domains, and bulk jobs, use the Manage menu in the Unified CCE Web Administration application. For example, to manage Agents:
Procedure
Step 1 |
From your desktop, double-click the Unified CCE Tools icon, and then select Administration Tools. |
Step 2 |
Double-click the CCE Web Administration link. |
Step 3 |
Select Manage > Agents. |
Access Unified CCE System Management Gadgets
To configure system settings such as context service, deployment type, system information, and Single Sign-On(SSO), use the System menu in the Unified CCE Web Administration application. For example, to configure Context Service:
Procedure
Step 1 |
From your desktop, double-click the Unified CCE Tools icon, and then select Administration Tools. |
Step 2 |
Double-click the CCE Web Administration link. |
Step 3 |
Select System > Context Service. |