- Introduction for HCS for Contact Center Release Notes for Release 12.5(1)
- Hosted Collaboration Solution for Contact Center Release Notes for 12.5(1)
- Cisco Unified Customer Voice Portal for HCS for Contact Center for Release 12.5(1)
- Cisco Unified Intelligence Center for HCS for Contact Center for Release 12.5(1)
- Cisco Finesse for HCS for Contact Center for Release 12.5(1)
- Cisco Enterprise Chat and Email for HCS for Contact Center for Release 12.5(1)
- Customer Collaboration Platform for HCS for Contact Center for Release 12.5(1)
- Cisco Unified Contact Center Domain Manager for HCS for Contact Center for Release 12.5(1)
- Caveats for HCS for Contact Center Release Notes for Release 12.5(1)
Legacy Resource Manager Deprecated
Legacy Resource Manager, the traditional three-pane view to manage and maintain resources, is deprecated in Unified CCE 12.5 release. It is recommended that you use the Resource Manager gadgets for all resource management related tasks.
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