Change History
This table lists changes made to this guide. Most recent changes appear at the top.
| Change | See | Date |
|---|---|---|
|
Initial Release of Document for Release 12.5 |
January 2020 | |
|
Cisco SocialMiner (SM) has been renamed as Customer Collaboration Platform (CCP). |
Preface >> Related Documents | |
|
Added Unified License Consumption Report. |
Historical Reports >> System Reports >> Unified License Consumption Report |
|
|
Introduced Customer Journey Analyzer. |
Customer Journey Analyzer |
|
|
Updated Live Data Reports. |
Live Data Reports |
|
|
Unified CCX Engine updates the changed records every three seconds. |
Manage and Run Reports>>Live Data Reports |
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