install Unified CCX from an installation DVD, perform the following steps:
Boot from the
checks the integrity of the DVD before beginning installation. Click
Yes to perform a media check.
media check fails, obtain another DVD from Cisco.
media check passes, click
OK to proceed with installation.
instructions on the screen. When the
window appears, select
No to begin the basic installation.
If you want
to perform a service upgrade by applying patch, see
Service Update During Installation.
instructions on the screen to complete the installation. Use the information
Server Configuration Information for Installation to enter the
basic configuration information that is required during installation.
If you have configured an
SMTP server for the first node, you must configure it for the second node also.
During the installation procedure, when you are prompted to enter the administrator user name and password, enter the administrator user name and password that you set up in the first node of Unified CCX. Otherwise, the installation fails.
Communications Answer File Generator generates answer files for unattended
installations of Unified CCX 9.0(1) or later. Go to
Unified Communications Answer File Generator web page) for details on the
Answer File Generator.
Answer File Generator supports the following features:
simultaneous generation and saving of answer files for unattended installation
on the publisher node and the subscriber node.
syntactical validation of data entries.
online help and documentation.
installation supports only basic installations and not the upgrades.
Use a USB
disk that is preformatted to be compatible with Linux
2.6 for the
configuration file. This key has a FAT32 format.
Enter the required fields.Make a note of the license MAC that is displayed.
License MAC is generated based on the basic configuration information that you provided in the Answer file generator page. If you change these values on the server, the Licence MAC will be invalid and you will need to request a new licence.
Save the platformConfig.xml file to a Linux-compatible USB drive.
Plug in the USB drive to the server on which you will install Unified CCX.
During the installation process, you can upgrade the version that is contained on the installation disc with a later Service Update (SU). If you click Yes in the Apply Patch window, the installation wizard installs from the DVD, restarts the system, and then applies the patch. You can access the SU patch from the following sources:
LOCAL—Retrieves the upgrade file from a local DVD.
SFTP—Retrieves the upgrade file from a remote server by using
Secure File Transfer Protocol (SFTP).
FTP—Retrieves the upgrade file from a remote server by using
File Transfer Protocol (FTP).
appropriate upgrade file from
Create an ISO
image of the upgrade file on the DVD. Do not copy the ISO file to a DVD.
To upgrade from an FTP/SFTP
appropriate upgrade file from
upgrade file on a supported FTP/SFTP server to which your server has access.
installation procedure, when asked whether to apply a patch, choose
Yes in the
Patch window. For more information about UCCX installation, see
Install Unified CCX from Installation DVD.
LOCAL, and click
patch directory and patch name, and click
Linux or UNIX
period (.) followed by a forward slash (/) at the beginning of the directory
the path with a forward slash and use forward slashes throughout the path.
the path from the FTP or SFTP root directory on the server. Do not enter a
Windows absolute path, which starts with a drive letter; for example,
Continue to apply the patch.
installs the patch and restarts the server.
server has rebooted after patch installation, choose
Proceed to continue the installation or
Cancel to stop the installation.