Preface

Change History

Change

See

Date

Added custom SIP header passing to VXML as part of 12.6(2) ES updates. Features Comparison August 2023

Initial Release of Document for Release 12.6(2)

April 2023

About This Guide

This document outlays the guidelines for migrating Cisco IOS based Voice Browser to Cisco Virtualized Voice Browser (Cisco VVB) in a Contact Center deployment. Review all the installation instructions carefully before you install Cisco VVB.

Audience

This guide is intended for administrators who are migrating from Cisco IOS based Voice Browser to Cisco Virtualized Voice Browser.

Related Documents

Cisco VVB provides the following documentation:

  • Solution Design Guide for Cisco Unified Customer Voice Portal

  • Configuration Guide for Cisco Unified Customer Voice Portal

  • Installation and Upgrade Guide for Cisco Virtualized Voice Browser

  • Developer Guide for Cisco Virtualized Voice Browser

  • Solution Port Utilization Guide for Cisco Virtualized Voice Browser

  • Operations Guide for Cisco Virtualized Voice Browser

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