You can access your voice messages directly from your phone. But your administrator must set up your voicemail account and set up your phone to access the voicemail system.
The Messages button on your phone acts as a speed dial into the voicemail system.
When you aren’t at your desk, you can call your voicemail system to access your voicemail. Your administrator can give you the voicemail system phone number.
Because each voicemail system is different, we can't tell you how to use your voicemail system. For information about your voicemail commands, see the voicemail system user documentation or contact your administrator.
Check for New Voice Messages
To find out if you have new voicemail messages, look for one of these signs:
The light strip on your handset is solid red.
The number of missed calls and voicemail messages is displayed on your screen. If you have more than 99 new messages, a plus (+) sign is displayed.
You will also hear a stutter tone played from your handset, headset, or speakerphone when you use a phone line. This stutter tone is line-specific. You only hear it when you use a line that has voice messages.
is an alternative to audio voicemail that might be available to you, depending
on your voicemail system. You use the screen on your phone to work with your
messages, rather than respond to audio prompts. You can view a list of your
messages and play your messages. You can also compose, reply to, forward, and
Depending upon your voicemail system, you may be able to access your audio voicemail by selecting Audio inbox. Use this feature if you occasionally work with audio prompts, but you have the visual prompts set up as your default.
Depending upon how your administrator has set up your phone, you can retrieve your voicemail without viewing a list of messages. This option is useful if you prefer a list of voicemail messages, but you occasionally access your messages without the visual prompts.