Cisco Prime Collaboration Deployment Support for Cisco Emergency Responder
Cisco Prime Collaboration Deployment (PCD) provides supports for Cisco Emergency Responder (CER) from this release onwards. Currently, Cisco Prime Collaboration Deployment provides support tasks for the following products:
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Unified Communications Manager (UCM)
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IM and Presence Service (IM&P)
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Cisco Unity Connection (CUC)
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Cisco Unified Contact Center Express (UCCX)
PCD has extended support for Upgrade, Restart, Readdress, and Switch Version for CER. Hence CER users can seamlessly upgrade and perform all PCD-related tasks.
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Upgrade Task—Performs Direct Refresh Upgrade and Direct Standard Upgrade on the CER cluster starting from 11.5(x) or higher of Emergency Responder soruce release.
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Multi COP Upgrade—Performs Multi COP upgrades on a CER cluster, which installs multiple COP files on CER in a single task.
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Restart Task—Restarts the CER clusters using PCD without manually restarting each node.
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Readdress Task—Changes the IP address and hostname of the nodes in a CER cluster.
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Switch Version Task—Switches between the inactive and active version of the nodes in a CER cluster.