Troubleshooting Office 365 Server Connection Status
You can view the Office 365 server connection status in the Cisco Unified CM IM and Presence Administrationwindow after configuring the Exchange Presence Gateway for Office 365 server calendaring integration under . The Office 365 server status area in the Presence Gateway Configuration window reports connection status between the IM and Presence Service and Office 365 server.
Note |
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Test Scenario |
Status Description and Recommended Action |
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Office 365 Reachability (pingable) |
The IM and Presence Service successfully reached (pinged) the Office 365 server. |
Office 365 Reachability (unreachable) |
If you have connection problems with the Office 365 server, choose Cisco Unified CM IM and Presence Administration to implement the recommended solution. to visit the System Troubleshooter in the |