The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
You can perform software upgrades by using the Software Upgrades menu options, or using the Command Line Interface. The system can only upload and process software that Cisco approves.
You can access the upgrade file during the installation process from either a local DVD or from a remote FTP or SFTP server.
For detailed information about planning and performing a software upgrade, see the IM and Presence Service information in the Upgrade Guide for Cisco Unified Communications Manager.
Cisco provides locale-specific versions of the IM and Presence Locale Installer on www.cisco.com. Installed by the system administrator, the locale installer allows the user to view/receive the chosen translated text or tones, if applicable, when a user works with supported interfaces.
User locale files provide translated text and voice prompts, if available, for phone displays, user applications, and user web pages in the locale that the user selects. User-only locale installers exist on the web.
When installing IM and Presence locales, you must install the user local files which contain language information for a specific language and country and use the following convention:
ps-locale-language-country-version.cop
Note | Before you install a locale for a country on IM and Presence, you must first install the Cisco Unified Communications Manager locale file for the same country on the Cisco Unified Communications Manager cluster. |
You can install more than one locale file on each node in the cluster. You must restart each node in the cluster after installation to activate the new locales. For more information about installing locales, see Configuration and Administration of IM and Presence Service on Cisco Unified Communications Manager.
See the following table for a description of the messages that can occur during Locale Installer activation. If an error occurs, you can view the messages in the installation log.