Unified Communications Manager

• 150 Users / 300 Endpoints for BE6000S.

• 1000 Users / 1200 Endpoints for BE6000M

• 1000 Users / 2500 Endpoints for BE6000H.

• Total 50 CUCM Locations / Gateways / Sites

• 50 Extension Mobility login or logout every hour.

• 50 Music On Hold sessions/calls.

• 20 Software Conferences

• 250 CTI endpoints

• 150 Presence enabled Users for BE6000S

• 1000 Presence enabled Users for BE6000M or BE6000H

• LDAP Authentication and Synchronization

• Clustering & Redundancy

• Overall BHCA 5000

Cisco Unity Connection

• 1000 Users / 1000 Voicemail boxes for BE6000M.

• 24 Voicemail ports with maximum 6 VUI ports, @ 1000 BHCA

• 500 IMAP sessions

• 150 CPCA sessions

Unified Communications Manager – Instant Messaging & Presence Service

• 1000 Users for BE6000M

• XMPP Load

• 20 IM per user per hour

• 2 State changes per user per hour

• 20 contacts per user

Unified Contact Center Express/IP IVR

• 100 Agents @ 15 BHCA per Agent (BE6000M only)

• 10 Recording Sessions

• 100 IVR Sessions

• Periodic Historical reporting

For more details, see Cisco Unified Contact Center Express Design Guides.

Cisco Emergency Responder

For more details, see datasheets.

Cisco Unified Attendant Console

• Up to 50 operators

• Up to 100 queues

• Different music in different queues

Comparison between various CUxAC editions.

Cisco Expressway with registrations

• 100 Traversal and non-traversal calls

• Up to 30 MCUs

For more details, refer to Cisco Expressway documentation.

Cisco TelePresence Server Virtual Machine

For 10HD ports per VM

Cisco Paging Server

• 1000 Users

• Pre-recorded / schedule broadcast

• Notification

• 911/emergency call monitoring / alerting / recording

• Weather Alerting

• 50 Users per paging group

Cisco Prime Collaboration Provisioning

• 1000 Users on BE6000M

• 150 phones or voice terminals on BE6000S

• 1200 phones or voice terminals on BE6000M