The tables below
list voice commands and applicable keys for the following menus when you are
using the voice-recognition input style:
Main Menu (Voice
Commands)
For select commands,
you can press a corresponding key without turning off voice commands. Your
Connection administrator can tell you the available commands and their
corresponding keys, or you can say "Touchtone command Help."
While listening to
the Main menu, say:
Action
|
Voice Command
|
Hear a voice
command tutorial
|
"Tutorial"
|
Hear voice
messages, emails, faxes*, external messages*, receipts, or meetings*
(*Not
available on some systems)
|
|
Hear all new
messages
|
"Play new
messages"
|
Hear all
messages (new and saved)
|
"Play all
messages"
|
Hear new,
saved, or deleted voice messages from a Connection user
|
"Play
<new/saved/deleted> messages from <name of user>"
|
Send a voice
message
|
"Send a
message"
|
Hear saved
voice messages, emails, faxes*, external messages*, or receipts
(*Not
available on some systems)
|
|
Hear all saved
messages
|
"Play saved
messages"
|
Hear deleted
voice messages, emails, faxes*, external messages** or receipts
(*Not
available on some systems)
|
|
Hear all
deleted messages
(Not available
on some systems)
|
"Play deleted
messages"
|
Hear all
greetings
|
"Play all
greetings"
|
Hear a
specific greeting
|
"Play
<greeting name> greeting"
|
Hear the
standard greeting
|
"Play my
greeting"
|
Record a new
greeting
|
"Record
<greeting name> greeting"
|
Record the
standard greeting
|
"Record my
greeting"
|
Turn a
greeting on or off
|
"Turn on
<greeting name> greeting"
"Turn off
<greeting name> greeting"
|
Use the system
default greeting
|
"Use default
<greeting name> greeting"
|
Use the system
default greeting for the standard greeting
|
"Use my
default greeting"
|
Use nothing
for a greeting—callers will hear only a tone to signal that they should leave a
message
|
"Play nothing
for my <greeting name> greeting"
|
Hear greetings
menu Help
|
"Greetings
Help"
|
Change PIN
|
"Change my PIN
"
|
Hear directory
listing status
|
"Get my
directory listing status"
|
Change
directory listing status
|
"List my
number in the directory"
"Do not list
my number in the directory"
|
Hear recorded
name
|
"Play my
recorded name"
|
Change
recorded name
|
"Change my
recorded name"
|
Hear meetings
on a particular date
(Not available
on some systems)
|
"Play meetings
on <date>"
|
Switch to
temporarily using the phone keypad
|
"Touchtone
conversation"
|
Call a
Connection user
|
"Call
<name of user>"
"Call
<extension>"
|
Call a
contact or administrator-defined contact
|
"Call
<contact name> at <home/work/mobile>"
|
Permanently
delete all messages in the Deleted Items folder
|
"Empty
Deleted Items folder"
|
Send a Message
Menu (Voice Commands)
For select
commands, you can press a corresponding key without turning off voice commands.
Your Connection administrator can tell you the available commands and their
corresponding keys, or you can say "Touchtone command Help."
After addressing
and recording a voice message, say:
Action
|
Voice
Command
|
Send message
|
"Send"
|
Edit
recording
|
"Change
recording"
|
Review
message properties
|
"Review
message properties"
|
Edit
recipients
|
"Edit
recipients"
|
Mark message
urgent
Cancel
message urgent
|
"Set urgent"
"Cancel
urgent"
|
Mark message
private
Cancel
message private
|
"Set
private"
"Cancel
private"
|
Mark message
urgent and private
|
"Set urgent
and private"
|
Mark message
return receipt
Cancel
message return receipt
|
"Set return
receipt"
"Cancel
return receipt"
|
Have
Connection deliver the message at a future date or time
|
"Future
delivery"
|
Cancel
future delivery
|
"Cancel
future delivery"
|
Add
additional recipients
|
"Add names"
|
Review
recorded message and message properties
|
"Review
message"
|
During Message
Menu (Voice Commands)
Revised November 16,
2010
For select
commands, you can press a corresponding key without turning off voice commands.
Your Connection administrator can tell you the available commands and their
corresponding keys, or you can say "Touchtone command Help."
While listening to
a message, say:
Action
|
Voice
Command
|
Restart
message
|
"Repeat"
|
Play
previous message
|
"Previous"
|
Play next
message
|
"Next"
|
Save message
|
"Save"
|
Delete
|
"Delete"
|
Reply
|
"Reply"
|
Reply to all
|
"Reply all"
|
Forward
message
|
"Forward"
|
Save or
restore as new
(Not
available on some systems)
|
"Mark new"
|
Play message
properties
|
"Message
properties"
|
Slow
playback
|
"Slower"
|
Change
volume
(Not
available on some systems)
|
"Louder" or
"Softer"
|
Fast
playback
|
"Faster"
|
Rewind
message
|
"Jump back"
|
Fast-forward
to end
|
"Skip
forward"
|
Pause or
resume
|
"Pause" or
"Resume"
|
Fast-forward
|
"Jump ahead"
|
Reset
playback speed
|
"Reset
speed"
|
Reset
playback volume
|
"Reset
volume"
|
List message
recipients (Connection 8.5 and later)
|
"List
recipients"
|
During Meeting
Reminder Menu (Voice Commands)
For select
commands, you can press a corresponding key without turning off voice commands.
Your Connection administrator can tell you the available commands and their
corresponding keys, or you can say "Touchtone command Help."
While listening to
a meeting reminder, say:
Action
|
Voice
Command
|
Dial into
meeting
|
"Join"
|
Hear list of
participants
|
"List
participants"
|
Record
message to send to meeting organizer
|
"Send
message to organizer"
|
Record
message to send to meeting participants
|
"Send
message to participants"
|
Hear about
the next meeting reminder
|
"Next"
|
Hear about
the previous meeting reminder
|
"Previous"
|
Accept a
meeting invitation
|
"Accept"
|
Decline a
meeting invitation
|
"Decline"
|
Cancel a
meeting (meeting organizer only)
|
"Cancel
meeting"
|
Note |
The voice
commands in this menu work only if you are using the calendar integration.
|
After Message
Menu (Voice Commands)
Revised November 16,
2010
For select
commands, you can press a corresponding key without turning off voice commands.
Your Connection administrator can tell you the available commands and their
corresponding keys, or you can say "Touchtone command Help."
After listening to
a message, say:
Action
|
Voice
Command
|
Replay
message
|
"Repeat"
|
Play
previous message
|
"Previous"
|
Play next
message
|
"Next"
|
Save or
restore as saved
|
"Save"
|
Delete
|
"Delete"
|
Reply
|
"Reply"
|
Reply to all
|
"Reply all"
|
Resend
original message (NDRs only)
|
"Resend"
|
Call the
sender
(Not
available on some systems)
|
"Call
sender"
|
Forward
message
|
"Forward"
|
Save or
restore as new
(Not
available on some systems)
|
"Mark new"
|
Rewind
message
|
(No command
available)
|
Play the
original message (NDRs only)
|
"Play
original message"
|
Play message
properties
|
"Message
properties"
|
List message
recipients (Connection 8.5 and later)
|
"List
recipients"
|
Universal
Actions (Voice Commands)
Revised November 16,
2010
For select
commands, you can press a corresponding key without turning off voice commands.
Your Connection administrator can tell you the available commands and their
corresponding keys, or you can say "Touchtone command Help."
Use the following
commands at any time:
Action
|
Voice
Command
|
Cancel or
back up
|
"Cancel"
|
Voice
command Help
|
"Help"
|
Phone keypad
Help
|
"Touchtone
command Help
|
Return to
Main menu
|
"Main menu"
|
Hang up or
exit the voicemail system
|
"End call"
"Goodbye"
|
Repeat
message or menu options
|
"Repeat"
|
Change
playback speed
|
"Faster" or
"Slower"
|
Change
playback volume
(Not
available on some systems)
|
"Louder" or
"Softer"
|
Reset
playback speed to the default setting
|
"Reset
speed"
|
Reset
playback volume to the default setting
(Not
available on some systems)
|
"Reset
volume"
|
Pause or
resume
|
"Pause" or
"Resume"
|