Get Started with Control Hub

Access

Use https://admin-usgov.webex.com to sign in to Control Hub.

With Control Hub, administrators will be able to manage calling, meetings, messaging and devices in a single pane.

As soon as your site upgrades, you'll be able to start using Control Hub immediately to:

The following tables describe, at a high level, the analytics that are available to explore in this Early Field Trial.

Table 1. Meeting Analytics
Feature	Help Article	Considerations for Government Organizations
Quickly gauge Key Performance Indicators for meeting activity.	Analytics for Your Webex for Government Portfolio	To view your meeting analytics data, from https://admin-usgov.webex.com, go to Analytics, then click Meetings.
View historical trends for business insights: User adoption and engagement. Quality of service (average join time, VoIP quality). Service utilization. Resource optimization
Monitor current activity with in-meeting diagnostics.
View post-meeting diagnostics.
Drill down to participant details. (Requires Pro Pack.)

Table 2. Webex App Messaging Analytics
Feature	Help Article	Considerations for Government Organizations
Quickly gauge Key Performance Indicators for messaging activity.	Analytics for Your Webex for Government Portfolio	To view your messaging analytics data, from https://admin-usgov.webex.com, go to Analytics, then click Messaging.
Monitor the number of people actively engaged with Webex app.
View the top 30 most active messaging users in the app.
Monitor the total number of messages users send each day over time.
Compare desktop and mobile messaging usage over time.
Monitor space usage over time.
Monitor file sharing over time.

As an administrator, you can configure the following settings for data handling and security in the Webex app.

Table 3. Content Management
Feature	Help Article	Considerations for Government Organizations
Enable Microsoft OneDrive and SharePoint Online (Office 365 GCC Moderate) or Box as your enterprise content management platform.	Enterprise Content Management in Cisco Webex Control Hub	—

Table 4. Custom Security Settings (Available on Request with Pro Pack)
Feature	Help Article	Considerations for Government Organizations
Block External Communication controls whether people can communicate in spaces with users outside of your organization.	Block External Users in Webex Spaces for Your Organization	For government organizations, by default, external communication is blocked for all domains. If you choose to allow external communication, your users can communicate only with other organizations that use the Webex for Government multi-tenant service.
PIN lock enforcement requires Webex mobile app users to secure devices with PINs or lock screens.	Set Up Security for Mobile Devices	—
Revoke access remotely and wipe any cached Webex app content from a mobile phone.	Revoke a User's Access to Cisco Webex	—
File share controls restrict users from downloading, previewing, and uploading files to the Webex app.	Prevent People Sharing Files	—

Table 5. Data Retention and Compliance (Available on Request with Pro Pack)
Feature	Help Article	Considerations for Government Organizations
Configurable retention period for user-generated content (messages, files and whiteboards shared in spaces).	Set the Retention Policy for Your Organization	—
eDiscovery Search and Extraction allows compliance officers to search and view conversation content and manage compliance reports.	Ensure Regulatory Compliance of Cisco Webex Content	—
Legal hold to ensure that information relevant to legal matters is not purged by your retention policy.	Manage Compliance Data for Legal Hold in Cisco Webex Control Hub	—

Table 6. Extended Security Features (Available on Request)
Feature	Help Article	Considerations for Government Organizations
Data Loss Prevention through Cisco CloudLock	Cisco CloudLock for Webex Teams	—
Cisco Talos Clam AV anti-malware protection	Anti-Malware Scanning of Files in Webex	—