IVR for Administration

Use IVR for Administration

An IVR system is available to help you to configure and manage your ATA. Use a telephone keypad to select options and to make your entries.

Procedure

Step 1

Connect an analog phone to a PHONE port of the ATA.

Step 2

Press the star (*) key four times: ****

Step 3

When challenged for a password:

  • Log in as an administrator.
  • Log in as the PHONE port's user.

Step 4

Enter the code for the desired action.

IVR Tips

  • Enter the numbers slowly, listening for the audio confirmation before entering the next number.

  • After you select an option, press the # (pound) key.

  • To exit the menu, hang up the telephone or enter 3948# to exit.

  • After entering a value, such as an IP address, press the # (pound) key to indicate that you have finished your selection. Then proceed as needed:

    • To save a setting, press 1.

    • To review a setting, press 2.

    • To re-enter a setting, press 3.

    • To cancel your entry and return to the main menu, press * (star).

  • While entering a value, you can cancel the changes by pressing the * (star) key twice within half a second. Be sure to press the key quickly, or the * will be treated as a decimal point entry.

  • If the menu is inactive for more than one minute, the IVR times out. You will need to re-enter the IVR menu by pressing the star key four times: ****. Your settings take effect after you hang up the telephone or exit the IVR. The ATA may reboot at this time.

  • To enter the decimal points in an IP address, press the * (star) key.

    For example, to enter the IP address 191.168.1.105, perform the following tasks:

    • Press these keys: 191*168*1*105

    • Press the # (pound) key to indicate that you have finished entering the IP address.

    • Press 1 to save the IP address or press the * (star) key to cancel your entry and return to the main menu.

IVR Actions

Table 1. IVR Settings

IVR Action

Menu Option

Choices and Instructions

Enter IVR Menu

****

Check Internet Addressing Method

100

Check Internet6 Addressing Method

600

Set Internet Addressing Method

101

0—DHCP

1—Static IP

2—PPoE

Check Stack Mode

102

0—IPv4

1—IPv6

2—Dual

Set Stack Mode

103

0—IPv4

1—IPv6

2—Dual

Set Internet6 Addressing Method

601

0—DHCP

1—Static IP

2—PPPoE

Check IPv6 Auto Configuration

607

0—Disable

1—Enable

Set IPv6 Auto Configuration

606

0—Disable

1—Enable

Check Internet IP Address (INTERNET port)

110

Check Internet6 Address (INTERNET port)

610

Set Static IP Address (INTERNET port)

111

Enter the IP address by using numbers on the telephone key pad. Use the * (star) key to a decimal point.

Note

 

This option is available only after you choose Static IP as the Internet Connection Type, through option 101.

Set Static IPv6 Address (INTERNET port)

611

Available only in static IPv6 mode

Check Network Mask

120

Check IPv6 Prefix length

620

Set Network Mask

121

To enter the value, press numbers on the telephone key pad. Press the * (star) key to enter a decimal point.

Note

 

This option is available only after you choose Static IP as the Internet Connection Type, through option 101.

Set Static IPv6 Prefix length

621

Available only in static IPv6 mode

Check Gateway IP Address

130

Check Gateway IPv6 Address

630

Set Gateway IP Address

131

To enter the value, press numbers on the telephone key pad. Press the * (star) key to enter a decimal point.

Note

 

This option is available only after you choose Static IP as the Internet Connection Type, through option 101.

Set Gateway IPv6 Address

631

Available only in static IPv6 mode

Check MAC Address

140

Check Firmware Version

150

Check Primary DNS Server Setting

160

Check Primary IPv6 DNS Server Setting

660

Set Primary DNS Server

161

To enter the value, press numbers on the telephone key pad. Press the * (star) key to enter a decimal point.

Note

 

This option is available only after you choose Static IP as the Internet Connection Type, through option 101.

Set Primary IPv6 DNS Server

661

Check INTRNET web server port

170

ATA 192 only: Check LAN IP address (ETHERNET port)

210

Announce Line 1 SIP Transport

1910

Set Line 1 SIP Transport

1911

0—UDP

1—TCP

2—TLS

Check Line 2 SIP Transport

1920

Set Line 2 SIP Transport

1921

0—UDP

1—TCP

2—TLS

Exit IVR

3948

(Spells EXIT on the phone keypad)

Reboot of Voice System

732668

(Spells REBOOT on the phone keypad)

After you hear “Option successful,” hang up the phone. The ATA reboots.

Note

 

This action is equivalent to Pressing and immediately releasing the RESET button.

Factory Reset of Unit

Warning

 

All non-default settings will be lost. This includes network and service provider data.

73738

(Spells RESET on the phone keypad)

When prompted, press 1 to confirm, or press * (star) to cancel. After you hear “Option successful,” hang up the phone. The ATA reboots.

Note

 

This action is equivalent to Pressing and holding the RESET button for 10 seconds.

User Factory Reset of Unit

Warning

 

All user-changeable non-default settings will be lost. This may include network and service provider data.

877778

When prompted, press 1 to confirm, or press * (star) to cancel. After you hear “Option successful,” hang up the phone. The ATA reboots.