Cisco Integrated Storage System Installation and Upgrade Guide

Installing New Software Using the Online Installer

This chapter provides procedures for installing a new version of the Cisco Integrated Storage System software using the "clean" online software installer in the application.

This clean installation "cleans" the hard drive memory by erasing it before loading all new files. Only an FTP server is required for a clean installation.

With the software download command, the software files are downloaded in the background while the Cisco Integrated Storage System module continues to operate. Anytime after the download is finished, you can perform the install using the software install command.

Note If you are upgrading software from an existing Cisco Integrated Storage System module, you can use a different procedure. See the "Upgrading Software Using the Online Installer" section on page 9. If you are upgrading software to a new Cisco Integrated Storage System module, however, you must use the upgrade procedure in this section.

This section includes the following:

•Task List

•Prerequisites

•Downloading and Installing a New Software Image

•What to Do Next

Task List

Table 2 lists the tasks required for upgrading from an earlier Cisco Integrated Storage System version.

Prerequisites

•You have activated the IP communications link to the Cisco Integrated Storage System module.

•You know the Cisco.com download site of the Cisco Integrated Storage System software.

•Your FTP/SFTP and TFTP servers are configured and active.

•You have the following information available:

–FTP/SFTP server IP address

–FTP/SFTP server user ID

–FTP/SFTP server password

–Software package name

•You have checked to make sure that you can ping the Cisco Integrated Storage System module from your FTP/SFTP server.

Note The Cisco Integrated Storage System software cannot be configured to use DNS, so you cannot use hostnames to identify the FTP/SFTP server. Use the IP address of the FTP/SFTP server instead.

Downloading and Installing a New Software Image

Follow this procedure to upgrade an existing Cisco Integrated Storage System module software version. Examples show are for an FTP server. If you are using SFTP, you need to modify the commands to support an SFTP server.

Note If the Cisco Integrated Storage System is mounted and archives are being sent to the Cisco Integrated Storage System, you must stop the video server on the Cisco Video Management and Storage System module before performing a software upgrade or installation. To stop the video server, enter the video-surveillance task stop command.

SUMMARY STEPS

1. Log in and go to the Cisco Software Center website and Download Software.

2. Click ISR Video Surveillance-ISS and download the following Cisco Video Management and Storage System software files and copy them to your FTP/SFTP server:

•iss-full-k9.nme.version.prt1

•iss-installer-k9.nme.version.prt1

•iss-k9.nme.version.pkg

•iss-upgrade-k9.nme.prior-version_new-version.prt1 (for future upgrades)

3. (Optional) To download the new software from your FTP server:

a. Enter the service-module integrated slot/unit session command to start a module session.

b. Enter the software download clean command,

or, if the FTP server has been configured,

Enter the software download clean pkg iss-k9.nme.version.pkg command.

Tip Although the software download command is optional, it is useful for staging the installation. The command stores the software files on the local disk drive, which can save time during any subsequent installation or upgrade.

4. (Required for Step 5) To continue the installation, enter y when prompted by the system.

5. (Optional) To check the download status, enter the software download status command.

6. To install the new software, enter the software install clean url ftp://ftp-server-ip-address/iss-k9.nme.version.pkg command.

The system automatically reloads when the installation is complete.

7. To begin the initial configuration, enter y.

8. Enter the hostname and domain name of your system.

9. Select your time zone by answering the series of questions when prompted.

10. Verify that the correct time zone has been selected.

11. Enter y to restore the configuration saved on the local disk drive, or enter n to use your backup software image to restore your configuration.

DETAILED STEPS

Step 1 Log in and go to the Cisco Software Center website and Download Software.

Step 2 Click ISR Video Surveillance-ISS and download the following Cisco Video Management and Storage System software files and copy them to your FTP/SFTP server:

•iss-full-k9.nme.version.prt1

This is the package payload containing all data and executable files for a full installation of the Cisco Integrated Storage System on NME service modules.

•iss-installer-k9.nme.version.prt1

This is the package payload containing all data and executable files for the installer subsystem associated with the Cisco Integrated Storage System on NME service modules.

•iss-k9.nme.version.pkg

This is the main package for installing the Cisco Integrated Storage System on NME service modules.

•iss-upgrade-k9.nme.prior-version_new-version.prt1 (for future upgrades)

This is the package payload containing all data and executable files for an upgrade of the Cisco Integrated Storage System on NME service modules.

Step 3 (Optional) To download the new software from the FTP server:

a. Enter the service-module integrated slot/unit session command to start a module session:

iss# service-module integrated slot/unit session

b. Enter the software download clean command:

iss> software download clean url ftp://ftp_server_ip_address/iss-k9.nme.version.pkg 
username username password password

Or, if the FTP server has been configured:

Tip If you use FTP anonymously, you do not need to specify a username and password.

Enter the software download clean pkg command:

iss# software download clean pkg iss-k9.nme.version.pkg

Note If your FTP server has been set in configuration mode, you do not need to use the FTP parameters. To set your FTP server, use the software download server command.

Step 4 (Required for Step 5.) To continue the download, enter y:

WARNING:: This command will download the necessary software to

WARNING:: complete a clean install.  It is recommended that a backup be done

WARNING:: before installing software.

Would you like to continue? [n] y

Step 5 (Optional) To check the download status, enter the software download status command, as shown in the following example:

iss# software download status 

Download request in progress.

downloading file : iss-k9.nme.version.pkg

bytes downloaded : 18612224

iss# 

iss# software download status

Download request completed successfully.

iss#

Tip To view what is in the download directory, enter the show software directory download command.

Step 6 To install the new software, enter the software install clean command.

---

Caution This step erases the hard drive memory. All configurations will be lost after this step.

---

iss# software install clean url ftp://ftp-server-ip-address/iss-k9.nme.version.pkg 
username username password password

or, to install the software when the FTP server has been configured,

iss# software install clean iss-k9.nme.version.pkg

The installation takes several minutes to complete.

Step 7 To begin the initial configuration, enter y:

IMPORTANT::

IMPORTANT::    Welcome to Cisco Systems Service Engine 

IMPORTANT::     post installation configuration tool. 

IMPORTANT::

IMPORTANT:: This is a one time process which will guide 

IMPORTANT:: you through initial setup of your Service Engine.

IMPORTANT:: Once run, this process will have configured 

IMPORTANT:: the system for your location.

IMPORTANT::

IMPORTANT:: If you do not wish to continue, the system will be halted 

IMPORTANT:: so it can be safely removed from the router.

IMPORTANT::

Do you wish to start configuration now (y,n)? y

Are you sure (y,n)? y

Step 8 Select your time zone by answering the series of questions when prompted, as shown in the following example:

Please identify a location so that time zone rules can be set correctly.

Please select a continent or ocean.

1) Africa            4) Arctic Ocean     7) Australia       10) Pacific Ocean

2) Americas          5) Asia             8) Europe

3) Antarctica        6) Atlantic Ocean   9) Indian Ocean

#? 2

Please select a country.

 1) Anguilla              18) Ecuador               35) Paraguay

 2) Antigua & Barbuda     19) El Salvador           36) Peru

 3) Argentina             20) French Guiana         37) Puerto Rico

 4) Aruba                 21) Greenland             38) St Kitts & Nevis

 5) Bahamas               22) Grenada               39) St Lucia

 6) Barbados              23) Guadeloupe            40) St Pierre & Miquelon

 7) Belize                24) Guatemala             41) St Vincent

 8) Bolivia               25) Guyana                42) Suriname

 9) Brazil                26) Haiti                 43) Trinidad & Tobago

10) Canada                27) Honduras              44) Turks & Caicos Is

11) Cayman Islands        28) Jamaica               45) United States

12) Chile                 29) Martinique            46) Uruguay

13) Colombia              30) Mexico                47) Venezuela

14) Costa Rica            31) Montserrat            48) Virgin Islands (UK)

15) Cuba                  32) Netherlands Antilles  49) Virgin Islands (US)

16) Dominica              33) Nicaragua

17) Dominican Republic    34) Panama

#? 45

Please select one of the following time zone regions.

 1) Eastern Time

 2) Eastern Time - Michigan - most locations

 3) Eastern Time - Kentucky - Louisville area

 4) Eastern Time - Kentucky - Wayne County

 5) Eastern Standard Time - Indiana - most locations

 6) Eastern Standard Time - Indiana - Crawford County

 7) Eastern Standard Time - Indiana - Starke County

 8) Eastern Standard Time - Indiana - Switzerland County

 9) Central Time

10) Central Time - Michigan - Wisconsin border

11) Central Time - North Dakota - Oliver County

12) Mountain Time

13) Mountain Time - south Idaho & east Oregon

14) Mountain Time - Navajo

15) Mountain Standard Time - Arizona

16) Pacific Time

17) Alaska Time

18) Alaska Time - Alaska panhandle

19) Alaska Time - Alaska panhandle neck

20) Alaska Time - west Alaska

21) Aleutian Islands

22) Hawaii

#? 16

The following information has been given:

        United States

        Pacific Time

Step 9 Verify that the correct time zone has been selected.

Therefore TZ='America/Los_Angeles' will be used.

Is the above information OK?

1) Yes

2) No

#? 1

Local time is now:      Tue Sep 25 19:15:12 PDT 2007.

Universal Time is now:  Wed Sep 26 02:15:12 UTC 2007.

Configuring the system. Please wait...

Changing owners and file permissions.

chown: cannot access `/usr/tomcat': No such file or directory

Change BWhttpd port to 8079

Reloading cron database.

Setting file ownership and permissions ... complete.

What to Do Next

Open a Cisco Video Surveillance Management Server (VSMS) session to the Cisco Integrated Storage System module to verify that all configurations are preserved following the clean installation process.