New and Changed Information

This chapter contains the following sections:

New and Changed Information

The following table provides an overview of the significant changes to this guide for this current release. The table does not provide an exhaustive list of all changes made to this guide or of all new features in this release.

New and Changed Information for Release 5.5

Feature Description Where Documented

Rollback can be disabled for a task in a workflow.

When creating or editing a workflow, you can disable rollback of any or all tasks in the workflow.

Configuring a Task in a Workflow.

Cancelled service request can be resubmitted.

You can now submit a service request that was cancelled.

Resubmitting a Service Request.

Define default values for task user inputs.

While editing or creating a workflow, the workflow creator can enable the option for a user to override an administrator input at runtime. The administrator input value is used if the user does not enter a value.

Configuring a Task in a Workflow.

Delete multiple user inputs.

While you are editing or cloning a workflow, more than one user input can be deleted at a time.

Deleting Workflow Inputs.

Delete service requests.

You can delete archived service requests.

Deleting Service Requests.