A - B - C - D - F - H - I - L - M - N - P - R - S - T - U - V -

Index

A

About function 1-7

Address Book window 3-14

Apply button 1-7

audio

codec statistics 11-2

settings 3-15

auto answer phone setting 3-15

B

bandwidth, meeting quality and 3-20

bit rate, advertised and negotiated 11-2

blue text, meaning of 4-45, 6-36, 7-38, 8-68, 9-46, 10-39

C

call length, maximum 3-15

Call Statistics window 11-2

camera

adjustments 9-7

monitoring 1-3

testing 4-6, 6-6, 8-7, 9-7, 10-7

cameras

troubleshooting 4-21, 6-18, 7-18, 8-47, 9-14, 10-16

Cisco CallManager

monitoring 1-3

Cisco Unified Communications Manager

configuration file location 3-12

monitoring 1-3

Cisco Unified Communications Manager Settings window 3-12

codec, statistics from 11-2

Configuration

Obtaining the IP address 3-7

Upgrading to new CTS firmware releases 3-8

Configuration Issues window 4-45, 6-36, 7-38, 8-68, 9-46, 10-39

CTS500 32"

microphones 5-4

set up the display 5-2

speakers 5-3

D

Device information

hardware/software information 2-5

status information details 2-8

system information details 2-5

DHCP configuration 3-8

directory, adding meeting room to 3-14

Display 3-21

display

monitoring 1-3

displays

adjusting 4-4, 6-5, 7-4, 8-6, 9-5, 10-5

adjusting color 4-3, 6-4, 7-4, 8-5, 9-4, 10-4

troubleshooting 4-6, 6-6, 7-5, 8-7, 9-6, 10-6

DSCP, audio and video settings 3-15

F

factory image, resetting 4-45, 6-36, 7-38, 8-68, 9-46, 10-39

field, data in 1-7

Firmware, upgrading 3-24

H

hardware

testing 4-2, 6-2, 7-2, 8-2, 9-2, 10-2

cameras, troubleshooting 4-21, 6-18, 7-18, 8-47, 9-14, 10-16

displays 4-3, 6-3, 7-3, 8-5, 9-3, 10-3

other devices 4-33, 6-27, 7-28, 8-59, 9-36, 10-30

room lighting, camera setup choices for 4-16, 6-17, 7-17, 8-47

testing cameras 4-6, 6-6, 7-6, 8-7, 9-7, 10-7

troubleshooting 4-23, 4-25, 4-31, 6-19, 6-21, 6-25, 7-19, 7-21, 7-25, 8-49, 8-52, 8-56, 9-16, 9-20, 9-33, 10-17, 10-21, 10-28

network cabling 4-48, 6-38, 7-40, 8-71, 9-48, 10-41

troubleshooting displays 4-6, 6-6, 7-5, 8-7, 9-6, 10-6

Hardware Setup window 4-2, 6-2, 7-2, 8-2, 9-2, 10-2

Help function 1-7

I

IP address

Cisco TelePresence 3-8

dynamic 3-8

meeting room 3-14

static 3-8

IP phone

manual configuration of 3-15

monitoring 1-3

troubleshooting 6-38, 7-40, 8-71, 9-48, 10-42

IP Settings window 3-8

L

language, displayed 3-20

light, display image and 4-3, 6-4, 7-4, 8-5, 9-4, 10-4

log file

downloading 4-39, 4-40, 4-41, 6-30, 6-32, 7-32, 7-34, 8-62, 8-63, 8-65, 9-39, 9-40, 9-41, 10-33, 10-34, 10-35

viewing 4-39, 4-40, 4-41, 6-30, 6-32, 7-32, 7-34, 8-62, 8-63, 8-65, 9-39, 9-40, 9-41, 10-33, 10-34, 10-35

Log Files window 4-39, 4-40, 4-41, 6-30, 6-32, 7-32, 7-34, 8-62, 8-63, 8-65, 9-39, 9-40, 9-41, 10-33, 10-34, 10-35

Logout function 1-7

M

MAC address

Cisco TelePresence 3-8

media port settings 3-16

message

SIP 4-41, 6-32, 7-34, 8-65, 9-41, 10-35

validation 1-7

microphone

testing 4-24, 6-20, 7-20, 8-50, 9-17, 10-19

troubleshooting 10-25

microphones 4-25, 6-21, 7-21, 8-52, 9-20, 10-21

N

navigating the system 1-5

network connection

troubleshooting 4-48, 6-38, 7-40, 8-71, 9-48, 10-41

Network Settings window 3-11

Network Statistics window 11-5

P

packet transmission statistics 11-5

password, changing 3-19

Passwords

resetting in CTS 3-25

restoring connectivity 3-26

presentation devices 4-31, 6-25, 7-25, 8-56, 9-33, 10-28

testing 4-26, 6-22, 7-23, 8-54, 9-23, 10-23

R

Reset button 1-7

S

SIP

request methods 4-43, 6-33, 7-35, 8-66, 9-42, 10-37

response message types 4-43, 6-34, 7-36, 8-66, 9-43, 10-37

SIP Messages window 4-41, 6-32, 7-34, 8-65, 9-41, 10-35

SNMP Settings window 3-17

speaker

testing 4-22, 6-18, 7-19, 8-48, 9-15, 10-17

troubleshooting 4-23, 6-19, 7-19, 8-49, 9-16, 10-17

speakers 4-23, 6-19, 7-19, 8-49, 9-16, 10-17

system 3-19

days display not active 3-20

display on duration 3-21

display on time 3-21

navigation 1-5

quality 3-19

restart 4-45, 4-47, 6-36, 6-37, 7-38, 7-39, 8-68, 8-69, 9-46, 9-47, 10-39, 10-40

status update 1-3

type 3-20

system image

factory 4-45, 6-36, 7-38, 8-68, 9-46, 10-39

resetting 4-45, 6-36, 7-38, 8-68, 9-46, 10-39

System Restart window 4-47, 6-37, 7-39, 8-69, 9-47, 10-40

System Settings window 3-19

System Status window 1-3

T

Telephony Settings window 3-15

TFTP server, configuring 3-12

time zone, selecting 3-20

trap receiver, SNMP 3-17

Troubleshooting

Cameras

Camera top-to-bottom switching 4-21

Image colors are incorrect 4-21

Image not positioned correctly 4-21

No image 4-21

Displays

no image 4-6

IP Phone

cabling 4-48

does not register 4-48

does not register, network 4-49

phone idle screen missing 4-49

Logging In

Administration login is slow 4-38

Main Display

CTS 500 shroud light 4-38

Microphones

Choppy audio during double-talk 4-26

Microphone icon with red pipe 4-25

No sound registers 4-25

Sound is hollow and echoes 4-26

Sound is muffled 4-25

Presentations

Bulb icon on CTS screen 4-33, 6-27, 7-27, 8-58, 10-30

Caution pop-up

No input received from document camera     1

No VGA (DVI) input     1

Local presentation audio is not playing 4-38

Presentation fails to display 4-38

System Status window 4-33

Projector

Test pattern is not displayed 4-31

projector

bulb icon on CTS screen 9-35

CTS 3000 and CTS 3200

Operation Status

ERROR message     1

Failed message     1

projector alarms     1

XML/RPC failure message     1

image is dim 9-34

projector serial port 9-35

test pattern is not displayed 9-34

Video

picture interruptions 4-47

quality settings in Unified CM 4-47

Troubleshooting the CTS500 32"

5-6

camera setup or troubleshooting fails 5-6

eye height check box is empty 5-6

Unified CM settings 5-6

U

username, setting 3-19

V

video

codec statistics 11-2

settings 3-15

troubleshooting 4-47, 6-37, 7-39, 8-70, 9-47, 10-41

VLAN ID

administrative 3-11

operational 3-11