A -
B -
C -
D -
F -
H -
I -
L -
M -
N -
P -
R -
S -
T -
U -
V -
Index
A
About function 1-7
Address Book window 3-14
Apply button 1-7
audio
codec statistics 11-2
settings 3-15
auto answer phone setting 3-15
B
bandwidth, meeting quality and 3-20
bit rate, advertised and negotiated 11-2
blue text, meaning of 4-45, 6-36, 7-38, 8-68, 9-46, 10-39
C
call length, maximum 3-15
Call Statistics window 11-2
camera
adjustments 9-7
monitoring 1-3
testing 4-6, 6-6, 8-7, 9-7, 10-7
cameras
troubleshooting 4-21, 6-18, 7-18, 8-47, 9-14, 10-16
Cisco CallManager
monitoring 1-3
Cisco Unified Communications Manager
configuration file location 3-12
monitoring 1-3
Cisco Unified Communications Manager Settings window 3-12
codec, statistics from 11-2
Configuration
Obtaining the IP address 3-7
Upgrading to new CTS firmware releases 3-8
Configuration Issues window 4-45, 6-36, 7-38, 8-68, 9-46, 10-39
CTS500 32"
microphones 5-4
set up the display 5-2
speakers 5-3
D
Device information
hardware/software information 2-5
status information details 2-8
system information details 2-5
DHCP configuration 3-8
directory, adding meeting room to 3-14
Display 3-21
display
monitoring 1-3
displays
adjusting 4-4, 6-5, 7-4, 8-6, 9-5, 10-5
adjusting color 4-3, 6-4, 7-4, 8-5, 9-4, 10-4
troubleshooting 4-6, 6-6, 7-5, 8-7, 9-6, 10-6
DSCP, audio and video settings 3-15
F
factory image, resetting 4-45, 6-36, 7-38, 8-68, 9-46, 10-39
field, data in 1-7
Firmware, upgrading 3-24
H
hardware
testing 4-2, 6-2, 7-2, 8-2, 9-2, 10-2
cameras, troubleshooting 4-21, 6-18, 7-18, 8-47, 9-14, 10-16
displays 4-3, 6-3, 7-3, 8-5, 9-3, 10-3
other devices 4-33, 6-27, 7-28, 8-59, 9-36, 10-30
room lighting, camera setup choices for 4-16, 6-17, 7-17, 8-47
testing cameras 4-6, 6-6, 7-6, 8-7, 9-7, 10-7
troubleshooting 4-23, 4-25, 4-31, 6-19, 6-21, 6-25, 7-19, 7-21, 7-25, 8-49, 8-52, 8-56, 9-16, 9-20, 9-33, 10-17, 10-21, 10-28
network cabling 4-48, 6-38, 7-40, 8-71, 9-48, 10-41
troubleshooting displays 4-6, 6-6, 7-5, 8-7, 9-6, 10-6
Hardware Setup window 4-2, 6-2, 7-2, 8-2, 9-2, 10-2
Help function 1-7
I
IP address
Cisco TelePresence 3-8
dynamic 3-8
meeting room 3-14
static 3-8
IP phone
manual configuration of 3-15
monitoring 1-3
troubleshooting 6-38, 7-40, 8-71, 9-48, 10-42
IP Settings window 3-8
L
language, displayed 3-20
light, display image and 4-3, 6-4, 7-4, 8-5, 9-4, 10-4
log file
downloading 4-39, 4-40, 4-41, 6-30, 6-32, 7-32, 7-34, 8-62, 8-63, 8-65, 9-39, 9-40, 9-41, 10-33, 10-34, 10-35
viewing 4-39, 4-40, 4-41, 6-30, 6-32, 7-32, 7-34, 8-62, 8-63, 8-65, 9-39, 9-40, 9-41, 10-33, 10-34, 10-35
Log Files window 4-39, 4-40, 4-41, 6-30, 6-32, 7-32, 7-34, 8-62, 8-63, 8-65, 9-39, 9-40, 9-41, 10-33, 10-34, 10-35
Logout function 1-7
M
MAC address
Cisco TelePresence 3-8
media port settings 3-16
message
SIP 4-41, 6-32, 7-34, 8-65, 9-41, 10-35
validation 1-7
microphone
testing 4-24, 6-20, 7-20, 8-50, 9-17, 10-19
troubleshooting 10-25
microphones 4-25, 6-21, 7-21, 8-52, 9-20, 10-21
N
navigating the system 1-5
network connection
troubleshooting 4-48, 6-38, 7-40, 8-71, 9-48, 10-41
Network Settings window 3-11
Network Statistics window 11-5
P
packet transmission statistics 11-5
password, changing 3-19
Passwords
resetting in CTS 3-25
restoring connectivity 3-26
presentation devices 4-31, 6-25, 7-25, 8-56, 9-33, 10-28
testing 4-26, 6-22, 7-23, 8-54, 9-23, 10-23
R
Reset button 1-7
S
SIP
request methods 4-43, 6-33, 7-35, 8-66, 9-42, 10-37
response message types 4-43, 6-34, 7-36, 8-66, 9-43, 10-37
SIP Messages window 4-41, 6-32, 7-34, 8-65, 9-41, 10-35
SNMP Settings window 3-17
speaker
testing 4-22, 6-18, 7-19, 8-48, 9-15, 10-17
troubleshooting 4-23, 6-19, 7-19, 8-49, 9-16, 10-17
speakers 4-23, 6-19, 7-19, 8-49, 9-16, 10-17
system 3-19
days display not active 3-20
display on duration 3-21
display on time 3-21
navigation 1-5
quality 3-19
restart 4-45, 4-47, 6-36, 6-37, 7-38, 7-39, 8-68, 8-69, 9-46, 9-47, 10-39, 10-40
status update 1-3
type 3-20
system image
factory 4-45, 6-36, 7-38, 8-68, 9-46, 10-39
resetting 4-45, 6-36, 7-38, 8-68, 9-46, 10-39
System Restart window 4-47, 6-37, 7-39, 8-69, 9-47, 10-40
System Settings window 3-19
System Status window 1-3
T
Telephony Settings window 3-15
TFTP server, configuring 3-12
time zone, selecting 3-20
trap receiver, SNMP 3-17
Troubleshooting
Cameras
Camera top-to-bottom switching 4-21
Image colors are incorrect 4-21
Image not positioned correctly 4-21
No image 4-21
Displays
no image 4-6
IP Phone
cabling 4-48
does not register 4-48
does not register, network 4-49
phone idle screen missing 4-49
Logging In
Administration login is slow 4-38
Main Display
CTS 500 shroud light 4-38
Microphones
Choppy audio during double-talk 4-26
Microphone icon with red pipe 4-25
No sound registers 4-25
Sound is hollow and echoes 4-26
Sound is muffled 4-25
Presentations
Bulb icon on CTS screen 4-33, 6-27, 7-27, 8-58, 10-30
Caution pop-up
No input received from document camera 1
No VGA (DVI) input 1
Local presentation audio is not playing 4-38
Presentation fails to display 4-38
System Status window 4-33
Projector
Test pattern is not displayed 4-31
projector
bulb icon on CTS screen 9-35
CTS 3000 and CTS 3200
Operation Status
ERROR message 1
Failed message 1
projector alarms 1
XML/RPC failure message 1
image is dim 9-34
projector serial port 9-35
test pattern is not displayed 9-34
Video
picture interruptions 4-47
quality settings in Unified CM 4-47
Troubleshooting the CTS500 32"
5-6
camera setup or troubleshooting fails 5-6
eye height check box is empty 5-6
Unified CM settings 5-6
U
username, setting 3-19
V
video
codec statistics 11-2
settings 3-15
troubleshooting 4-47, 6-37, 7-39, 8-70, 9-47, 10-41
VLAN ID
administrative 3-11
operational 3-11