Cisco TelePresence System User Guide, CTS Software Release 1.10

Using the Keypad

To use the phone to dial a number, complete the following steps:

Step 1 If the meeting window displays, tap the New Call button on the lower right of the screen.

Figure 3-3 New Call Button

Step 2 Dial the number and tap the Call button.

Figure 3-4 Call Button

Dialing a URI String

To dial a number using a URI string, complete the following steps:

Step 1 Tap the Keyboard button in the keypad area.

Note If the keypad area is not active, tap the Keypad area in the main button bar.

Figure 3-5 Keyboard Button

Step 2 Enter the URI using the keyboard buttons.

Tip To enter special characters, tap the #+= button on the lower part of the screen.

Figure 3-6 Main Keyboard Screen

Step 3 After you enter a valid URI, tap Call.

Figure 3-7 Call Button

Using Directory Search

Tip The Directory tab will only be present if a directory has been configured by your administrator.

To place a call using directory search:

Step 1 Tap the Directory button in the button bar.

The directory window displays.

Figure 3-8 Directory Button

Step 2 Use one of the following methods to find the person or resource you are looking for:

• Use your finger to scroll through entries in the Directory, then tap a name to open the entry for that person or room.
• Tap once into the search field to bring up the standard keyboard and type the names of people or resources.

Figure 3-9 Directory Search with the Standard Keyboard

Tip To toggle between the standard keyboard and the special characters keyboard, tap the #+= button or the ABC button.

To close the keyboard at any time, tap the X at the top right of the keyboard.

Step 3 Highlight the name and tap the green Call button that displays on the right.

Figure 3-10 Call Button

Using Favorites

Tip The Favorites tab is displayed only if Favorites have been configured in Cisco Unified Communications Manager. For more information, refer to the “Managing the Speed-Dial Directory (Favorites)” section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.

To place a call using Favorites, complete the following steps:

Step 4 Tap the Directory button, then tap the Favorites tab.

Figure 3-11 Making a Call from Favorites

Step 5 Use your finger to scroll through entries in Favorites, then tap a name to open the contact card for that person.

Step 6 Tap the Call button in the contact card to call that person.

Figure 3-12 Contact Card

Adding Another Endpoint To an Existing Conference

To add another endpoint to an existing Cisco TelePresence conference, perform the following actions:

Step 1 Tap the Add button.

Figure 3-13 Add Button

If your directory is enabled on your device, the directory appears.

Step 2 Add the new call by performing one of the following actions:

• To add an endpoint using the directory, select a name in the directory list by tapping that name; then, tap the green telephone icon that appears to the right of the name to dial that number.

Figure 3-14 Adding an Endpoint Using the Directory

• To add an endpoint using the keypad, tap the Keypad icon and dial the number, and tap Call.

Figure 3-15 Adding an Endpoint Using the Keypad

• To add an endpoint using the keyboard, tap the New Call button, then tap the keyboard icon in the keypad area, enter the URI, and tap Call.

Figure 3-16 Adding an Endpoint Using the Keyboard

The current call is placed on hold and your system dials the new endpoint.

Step 3 Merge the calls by tapping the Merge button.

Tip To return to the original call without adding the new endpoint, tap Resume.

Figure 3-17 Merging the Calls

The system adds the new endpoint to the existing Cisco TelePresence conference.

Adding an Audio Participant to an Existing Conference

To add an audio participant, complete the following steps.

Step 1 Add the audio call using one of the following methods:

• Tap the Add button, as shown in Figure 3-18.

Figure 3-18 Adding an Audio Participant

• If the Add button is not available, use the New Call button at the bottom of the screen.

The keypad appears and your current meeting is minimized.

Step 2 Tap the numbers you wish to dial on the keypad provided.

Tip You can also tap the keyboard button and enter a URI.

Your current meeting is placed on hold while the system dials the number, as shown in Figure 3-19.

Figure 3-19 Adding an Audio Participant - Dialing the Number

Step 3 Once the new call has successfully connected, merge the call into your current meeting by tapping the Merge button in the meeting context card for the current meeting, as shown in Figure 3-20.

Figure 3-20 Merge an Audio Participant

Step 4 Tap Resume to go back to your meeting.

Placing a Call on Hold

To place yourself on hold then resume your call during a meeting, complete the following tasks:

Step 1 Tap the Hold button, as shown in Figure 3-21.

Figure 3-21 Placing Yourself on Hold

The Calls on Hold window appears, as shown in Figure 3-22.

Figure 3-22 Calls on Hold

Step 2 Tap the Resume button to be placed back into your meeting. Figure 3-23 shows the hold/resume sequence.

Figure 3-23 Resuming a Call That is On Hold

Dropping a Call Participant

To drop an audio-only endpoint that from the meeting or to drop a multipoint video participant, complete the following task:

Step 1 Tap the Participants button to bring up the Participants list.

Step 2 Tap the audio participant or video participant entry to bring up the contact card for that participant, as shown in Figure 3-24.

Step 3 Tap the Remove button to drop the selected participant.

Figure 3-24 Removing a Participant

Step 4 Navigate away from the Participants window by tapping the Call Duration button to return to the default meeting screen, or tap another meeting button.

Sending Touch Tones

To send DTMF touch tones during a call, complete the following actions:

Step 1 Tap the Touch Tones button (the keypad icon).

Figure 3-25 Touch Tones Button

Step 2 Tap the keypad to send the tones.

Figure 3-26 Keypad

Step 3 After you enter the tones, tap either the Call Duration button (clock icon), the Call Participants button (people icon), or any other button on the Touch device to navigate away from the Touch Tones window.

Answering Incoming Calls from the Touch Screen

To answer incoming calls using the touch screen:

Step 1 If no calls are active, tap one of the following choices the Incoming Call window, as shown in Figure 3-27.

• Answer—Answers the incoming call and closes the Incoming Call window.
• Ignore—Silences the ringer. If Auto Answer is configured on your system, pressing Ignore disables Auto Answer for the incoming call. The application that was open when the incoming call came in remains on-screen.

Figure 3-27 No Active Calls - Answer and Ignore Options

Step 2 If there are active calls or if calls are on remote hold, tap one of the following in the Incoming Call window, as shown in Figure 3-28:

• End and Answer—Ends the current call, answers the incoming call, and closes the Incoming Call window.
• Hold and Answer—Places the current call on hold, answers the incoming call, and closes the Incoming Call window.

Figure 3-28 Active Calls - Answer and Ignore Options

Tip You must choose an action to dismiss the Incoming Call window.

See Answering or Ending Calls Using the Answer Button on the Console.

Answering or Ending Calls Using the Answer Button on the Console

Press the Answer button on the Cisco TelePresence Touch 12 console to answer a call when the Incoming Call dialog is displayed on the Cisco TelePresence Touch 12 screen (Figure 3-29). The button will be backlit in green when selected. If you are already in a call, press this button to end the call. See Answering Incoming Calls from the Touch Screen.

Figure 3-29 Cisco TelePresence Touch 12 Console—Answer Button

Supported Presentation Resolutions

Make sure to set your laptop screen resolution to 1024x768 when sharing a presentation. Any presentation works at a resolution of 1024 x 768 using a presentation cable with the VGA connector.

Table 3-1 provides a summary of the supported presentation video resolutions sent by a Cisco TelePresence endpoint running CTS 1.10 to any receiving endpoint or device. If required, set your presentation display to one of these resolutions for presentation sharing to work.

Sharing a Presentation in a Cisco TelePresence Conference

To share a presentation when in a Cisco TelePresence conference, complete the following steps:

Step 1 Once the meeting has started, plug the presentation cable into your presenting device (for example, your laptop).

Step 2 If you have any problems viewing the presentation, make a note of the supported resolutions in Table 3-1 and adjust the display resolution of your presenting device; otherwise, continue to Step 3.

Step 3 Tap the Presentation button in the primary button bar on the lower part of the screen.

Figure 3-34 Presentation Button and Sharing Choices

The Presentation Privacy Alert window appears (Figure 3-35Figure 3-35).

Step 4 If you are prompted to share the presentation, tap Everyone.

Figure 3-35 Presentation Privacy Area

Your presentation is shared with everyone in the TelePresence conference.

Step 5 To stop presenting, tap Unshare. To share the presentation again, tap Share. To view the presentation on your Cisco TelePresence device without sharing it with others in the conference, tap Private View. See Figure 3-34 for example of these choices.

Using PiP Control

Presentation-in-Picture (PiP) refers to the location and size of the presentation in relation to the conference participants in a Cisco TelePresence conference. You can move PiP to the left, right, or center or maximize the presentation.

To use PiP, complete the following steps.

Step 1 Tap PiP, then tap any of the positional buttons that display to position the presentation to the center, right or left corners, or to maximize the presentation on your screen.

Figure 3-36 Presentation Screen - PiP Controls

Figure 3-37 shows an example of PiP on the lower right side of the main display screen.

Figure 3-37 PiP Lower Right

Sharing a Presentation Outside of a Cisco TelePresence Conference

When there is no active video call, you can share your presentation locally by plugging the VGA cable into your presenting device. The presentation on either on the display screen of your system or, if an external presentation display is installed, the external presentation display.

Tip To have a system with an external presentation display show the presentation on the main display screen, turn off or disconnect the external presentation display.

Meeting Control Button Quick Reference

Table 3-2 describes meeting control buttons that appear during an active meeting. Buttons appear blue when selected.

Table 3-2 Cisco TelePresence Touch 12 Meeting Control Buttons

Button	Function
Call Duration	The Call Duration window acts as your active meeting home page. The on-screen counter keeps a record of how long the Cisco TelePresence Touch 12 has been in the current meeting.
Participants   Audio Indicator	Tap to see a list of participants for all scheduled meetings, multipoint calls, and non-scheduled point-to-point calls with audio add-in. Point-to-point calls without audio add-in do not see a participant list. Tip The list may take a moment to load. If the local endpoint is audio-only, the audio indicator (non-selectable) is also shown. See Meeting Information Screen.
Call-In Information	Tap to view meeting information, including phone and meeting numbers, and the Cisco WebEx URL, if available for your meeting. See the Meeting Information Screen.
Touch Tones	Tap to bring up the keypad to send Dual Tone Multi-Frequency (DTMF) tones.
Settings	Meeting control options for multipoint meetings. Access options can include: View Control Meeting Access Meeting Timing (extended meeting options) Tip If these options have not been configured on your system, the Settings button does not appear. See Managing Meeting Settings.
Meeting Security	This icon indicates whether the meeting is secure or not secure. A corresponding icon is also shown on the main display.
Cisco WebEx	This icon indicates that a meeting participant is using Cisco WebEx to join the meeting. Multiple Cisco WebEx participants are represented by a single participant entry in the Participant List.

Meeting Information Screen

To view information about your scheduled meeting:

Step 1 Tap the Meeting Information button.

Your meeting details appear, as shown in Figure 3-38.

Figure 3-38 Meeting Information Window

Step 2 Navigate away from the Meeting Information window by tapping the Call Duration button to return to the default meeting screen, or tap another meeting button.

Managing Meeting Settings

To manage your meeting settings:

Step 1 Tap the Settings button.

The Settings screen appears, shown in Figure 3-39. This screen allows you to manage the following aspects of your meeting:

• View Control
• Meeting Access
• Extend Your Meeting

Figure 3-39 Settings Screen for Meeting Control

Step 2 Once you have finished making changes, navigate away from the Settings window by tapping the Call Duration button to return to the default meeting screen, or tap another meeting button.

View Control

View Control is displayed only on 3-screen systems in a multipoint call. The following options are available from the menu:

• Speaker—Switches in only the active speaker in a 3-screen room when someone begins talking.
• Room—Switches in all three segments of a 3-screen room when someone begins talking.

Your settings are automatically implemented and are saved for the duration of the current call; the system reverts to original settings when the meeting has ended.

Meeting Access

This option is displayed only for multipoint meetings and allows you to add more rooms to your meeting. The following options are available from the menu:

• Allow—Allows other endpoints to join the meeting.
• Block—Blocks other endpoints from joining the meeting.

Your settings are automatically implemented and are saved for the duration of the current call; the system reverts to original settings when the meeting has ended.

Extend Your Meeting

You may have the option to extend your scheduled meeting. Figure 3-40 shows the Meeting Ending notice at the end of a scheduled meeting. To request a meeting extension:

Step 1 Tap Extend in the Notices dialog to open the Settings window (Figure 3-41).

Figure 3-40 Meeting Extension Notice

Step 2 Tap the Extend Meeting button in the Settings window.

A confirmation message appears on the Cisco TelePresence Touch 12: “Meeting has been extended.” Your settings are automatically implemented and are saved for the duration of the current call. Your meeting instance now indicates that your meeting has been extended, as shown in Figure 3-41.

Figure 3-41 Meeting Extended by 30 Minutes

Tip The amount of time that you are allowed to extend your meeting is set by your administrator.

If the system is already at the maximum number of allowable resources, your meeting request may not be accepted. The following message appears: “Meeting not extended. System is currently at maximum number of callers.”

Checking Your Calendar While in a Call

To check your meetings calendar, tap the Meetings button, as shown in Figure 3-46.

Figure 3-46 Checking Your Calendar During a Call

Returning to Your Active Meeting

You can quickly return to your active meeting by pressing the Home on the Touch device, as shown in Figure 3-29. If you are not in an active call, the Home button returns you to your configured default “home” screen.

Figure 3-47 Cisco TelePresence Touch 12 Console—Home Button

Controlling Meeting Volume Using the Volume Button on the Console

You can also control call volume using the button on the Cisco TelePresence Touch 12 console, as shown in Figure 3-48. The Volume button controls ringer, speaker, and DMP/Presentation volume; corresponding changes are made to the volume settings in More > Settings when you use the Volume button on the console.

Figure 3-48 Cisco TelePresence Touch 12 Console—Volume Toggle Button

Controlling Call and Meeting Volume Using the Touch pad

To control incoming call volume and ringtone settings using the touch pad:

Step 1 Tap the More button. The secondary button bar appears.

Step 2 Tap Settings in the secondary button bar. The Settings window displays.

Step 3 Tap Incoming Calls.

Step 4 If your system is configured to allow you to change Auto Answer settings, tap and drag the selector to On or Off, as shown in Figure 3-49. Otherwise Auto Answer is set to Off by default.

Figure 3-49 Setting Auto Answer and Ringtone Settings

Step 5 If your system is configured to allow you to change the ringtone, tap the down arrow to open the menu bar (Figure 3-49) and tap to select from available ringtones. Otherwise the Cisco Standard ringtone is the default.

Step 6 Tap Play to hear a sample of the selected ringtone. A sample ringtone is heard when you release the selector and the ringer volume indicator appears, as shown in Figure 3-50.

Figure 3-50 Ringer Volume Indicator

Step 7 When you are finished changing your settings, tap the X in the upper right corner of the Incoming Calls window to dismiss the window or tap Selecting Between Speaker and Headset Audio and Controlling Meeting Volume or another selection from the menu at left to continue adjusting your Cisco TelePresence Touch 12 settings.

Selecting Between Speaker and Headset Audio and Controlling Meeting Volume

To select audio to be played through a speaker or headset and to control meeting, speaker, and headset volume, complete the following steps:

Step 1 Tap the More button. The secondary button bar appears.

Step 2 Tap Settings in the secondary button bar.

Step 3 Tap Meeting Volume. The Meeting Volume window appears, as shown in Figure 3-51.

Figure 3-51 Setting Audio Mode and Volume

Step 4 Select Audio Mode. Tap and drag the slider to choose between Speaker and Headset if you have a headset plugged into your CTS endpoint.

Tip If your system is not configured for a headset option, no Headset adjustment controls are visible.

Step 5 Adjust Speaker Volume by tapping and dragging the slider to the desired position. No sample audio tone is played but the speaker volume indicator is displayed, as shown in Figure 3-52.

Figure 3-52 Speaker Volume Indicator

Step 6 Adjust Headset Volume by tapping and dragging the slider to the desired position. No sample audio tone is played but the headset volume indicator is displayed, as shown in Figure 3-53.

Figure 3-53 Headset Volume Indicator

Step 7 When you are finished changing your settings, tap the X in the upper right corner of the Meeting Volume window to dismiss the window or tap Media Volume or another selection from the menu at left to continue adjusting your Cisco TelePresence Touch 12 settings.

Media Volume

To control speaker and headset volume for the Media Player (DMP) and presentation audio:

Step 1 Tap the More button. The secondary button bar appears.

Step 2 Tap Settings in the secondary button bar.

Step 3 Tap Media Volume. The Media Volume window appears, as shown in Figure 3-51.

Figure 3-54 Setting Media Volume

Step 4 Adjust Speaker Volume by tapping and dragging the slider to the desired position. No sample audio tone is played but the volume indicator is displayed, as shown in Figure 3-50.

Step 5 Adjust Headset Volume by tapping and dragging the slider to the desired position. No sample audio tone is played but the volume indicator is displayed.

Step 6 When you are finished changing your settings, tap the X in the upper right corner of the Media Volume window to dismiss the window or tap Changing Screen Brightness or another selection from the menu at left to continue adjusting your Cisco TelePresence Touch 12 settings.

Changing Screen Brightness

To control the screen brightness of your Cisco TelePresence Touch 12:

Step 1 Tap the More button. The secondary button bar appears.

Step 2 Tap Settings in the secondary button bar.

Step 3 Tap Appearance. The Appearance window is displayed, as shown in Figure 3-51.

Figure 3-55 Setting Screen Appearance

Step 4 Adjust Brightness by tapping and dragging the slider to the desired position.

Step 5 When you are finished changing your settings, tap the X in the upper right corner of the Appearance window to dismiss the window or tap another selection from the menu at left to continue adjusting your Cisco TelePresence Touch 12 settings.