Use show meraki compatibility command to verify if your device is compatible for migration. If you attempt to migrate an incompatible device or a compatible device with an incompatible network module, the process fails displaying an error message.

The following is sample output of the show meraki compatibility command. The output below displays the devices supported for the Meraki dashboard management.

Device# show meraki compatibility
=========================================================================================== 
Compatibility Check Status 
---------------------------------------------------------------------------------------------------------------------- 
Boot Mode INSTALL  - Compatible 
---------------------------------------------------------------------------------------------------------------------- 
Device#  SKU                                Bootloader Version              Network Modules 
---------------------------------------------------------------------------------------------------------------------- 
1        C9300-48UXM        - Compatible    17.10.1r        - Compatible    C9300-NM-8X    - Compatible 
---------------------------------------------------------------------------------------------------------------------- 
Compatible SKUs: C9300-24P, C9300-24T, C9300-24U, C9300-24UX, C9300-48P, C9300-48T, C9300-48U, C9300-48UN, C9300-48UXM 
Compatible NMs : C3850-NM-2-40G, C3850-NM-4-10G, C3850-NM-8-10G, C9300-NM-2Q, C9300-NM-8X, MA-MOD-2X40G, MA-MOD-4X10G, 
                 MA-MOD-8X10G 
----------------------------------------------------------------------------------------------------------------------

Before you begin

Ensure that the device is capable of resolving DNS names:

• Configure a host that functions as a name server to supply name information for DNS.

  Device(config)# ip name-server {dns server}

• Configure a Switch Virtual Interface (SVI) or routed interface with a routable IP address.

  Device(config)# vlan {vlan-id} <----- VLAN used for cloud connectivity
  Device(config-vlan)# exit!
  Device(config)# interface vlan {vlan-id} <----- VLAN where DHCP is present 
  Device(config-if)# ip address dhcp
  
  Device(config-if)# no shutdown
  Device(config-if)# exit 

• Configure a default gateway defined in the device.

  Device(config)# ip default-gateway {ip-address}

Use the command service meraki register for a single switch or service meraki register switch switch-number for a stack member to register your switch.

The device will reach out to a few resources hosted in dashboard to register itself, and receive its Meraki serial number. This serial number will be used to register each device to the dashboard. Once registered, there may be a delay from when you receive the serial number to when you can claim the device. The device can be registered without being rebooted into Meraki mode.

The following is sample output of the service meraki register switch switch-number command. The output below displays information of each device in the stack, the chassis serial number, Meraki serial number from the registration process, the system MAC address that is visible in the dashboard, and the current operating mode which is always C9K-C (DNA mode) at this step of the process.

Device# service meraki register switch 1
Starting to register switch 1 
Successfully connect to Meraki Dashboard 
Switch 1 has been successfully registered 
Received MAC: AABBCCDDEEFF 
Meraki serial number: XXZZ-XXZZ-XXZZ 
Device Registration Status: 
--------------------------- 
Switch             Serial                                    Conversion 
Num PID            Number      Meraki SN      Mac Address    Status       Mode 

-------------------------------------------------------------------------------- 

1  C9300-48U      FCWxxxxxxxx XXZZ-XXZZ-XXZZ 70xx.79xx.5axx Registered   C9K-C 

Before you begin

• Ensure to back up your device configuration and any relevant local files before initiating the migration. This includes any USB flash plugged into the device as all file systems will be formatted.

• Ensure that your device is upgraded to Cisco IOS XE Dublin 17.10.x in install mode before initiating migration. See Release Notes for Cisco Catalyst 9300 Series Switches for install mode upgrades.

Use the service meraki start command to initiate migration of your device to Meraki-managed mode.

Once the migration is initiated, the following takes place in the device:

• The device prompts a few times for input on the factory reset procedure, and takes from five to ten minutes for the flash to be wiped.

• Once the device reboots, there might be more than one reboot to enable 802.3bt mode on the device, and in a stack there might be a few reboots before it's steady state.

• When the migration is completed the device or device stack is controlled by Meraki dashboard only.

• The console access is turned down to display log events after the device reboots.

• The device boots up with default configuration and obtains its operational configuration from the Meraki dashboard.

See the documentation here for more information on how zero-touch works and the best practice configurations.

Contact Meraki support to migrate your device back to DNA or CLI-managed mode.

• Ensure that the device is online and connected to the Meraki dashboard before beginning the process.

• Migration process results in the device to get back to factory default settings and configurations.

• Once the migration to DNA or CLI managed mode is complete, please make sure to install a Cisco TAC supported firmware version on the devcie before deploying them in production networks.