The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This chapter explains how to use the Videos page of Admin View to upload video metadata and links to Admin View so that the videos can be watched on Patient View.
Cisco Patient Connect delivers heath, relaxation, and custom videos to patients. All videos are available to patients on Patient View within the Video Library feature.
Videos can be uploaded and stored on external Apache media servers or the Nuxeo content management system (CMS). Refer to the Cisco Patient Connect Content Management Guide for instructions on how to upload, store, and publish custom videos to the CPC CMS.
After the videos are uploaded, their metadata and links should be imported into Admin View using a CSV file. The videos stored on the Apache and Nuxeo servers are then linked to Cisco Patient Connect. (see the Configuring Videos to Watch section). For example, a hospital may require that all patients view a hospital orientation video and a video about HIPPA after being admitted.
Videos can also be assigned to individual patients by the care staff using Care Team View. Care staff can either start a video stream or assign videos to be watched at the patient’s convenience. There are two types of video assignments:
Note The Media Cache property in the policy of the Cisco Interactive Experience Manager (IEM) should be set to ‘false’.
The video metadata is imported into Admin View using a.csv file that has been provided to you.
Note The.csv file must include the information about each video as explained in the File Format for Relaxation Videos or File Format for Education Videos section.
Follow these steps to import the.csv file:
Step 1 Click the Videos button within the Content Management menu in the left pane.
Step 2 Select a video type (e.g. Education or Relaxation) from the drop-down menu in the upper right corner.
Step 3 Click the Actions button and select the Import Videos from the drop-down list.
Step 4 In the Bulk Import dialog box, click the Add File button.
Step 5 In the File Upload window, navigate to the location where you saved the metadata.csv file.
Step 6 Select the metadata.csv file and click Open.
Step 7 Click the Start button to start importing metadata.
Step 8 Click Done once the importing is complete.
All the video metadata can be deleted with the Delete All Videos option. Use this option if you will re-import a new.csv file to replace the old metadata.
Note ● Only the metadata will be deleted. The videos and thumbnails will not be deleted from the media servers or CMS.
Follow these steps to delete all video metadata:
Step 1 To access the Videos page, click the Videos button within the Content Management menu in the left pane.
Step 2 Select a video type (e.g. Education or Relaxation).
Step 3 Click the Actions button and select Delete All Videos from the drop-down list.
Step 4 In the dialog box prompting your confirmation to delete all video metadata, click the OK button.