The CMX Engage is a location intelligence, digital customer acquisition and multi-channel engagement platform that enables companies to connect, know, and engage with visitors at their physical business locations.
The major features of the CMX Engage 3.2.8 release are as follows:
Configuration instructions for using CMX Engage with CUWN-WLC.
The following enhancements are made to the CMX Engage Dashboard:
Configuration Instructions for CUWN-WLC
The CMX Engage dashboard now has the configuration instructions for the wireless network, CUWN-WLC. In the SSIDs section, an additional tab, “Configure SSID in CUWN-WLC”, appears when you click the “Setup SSIDs in Meraki/CUWN” link. The “Configure SSID in CUWN-WLC” tab contains the configurations required in the WLC for using the CMX Engage with WLC, if you do not have a CMX installation. The instructions for configuring the SSIDs, Access Control Lists, Radius Servers, and the configurations required for importing the locations to the CMX Engage are described in this tab.
The JWT tokens that are required for connecting to CMX engage from WLC (for WLC Version 8.3 or later) and CMX proxy (for WLC Version 8.2 or earlier) are provided in the “Configure SSID in CUWN-WLC” tab. The tokens are customer-specific.
CMX Engage SDK
The following enhancements are made to the CMX Engage SDK:
Event Logging Support
The CMX Engage SDK now logs different events that happen inside the SDK. The events logged include the proximity rules executed based on BLE beacons. For example, a BLE beacon notification sent based on an engagement rule. The data logged will be used to create reports. You can contact the CMX Engage support team for the reports based on the SDK event logging.
Table 1 Resolved Issues in the CMX Engage 3.2.8
CMX Engage Dashboard
For Locations Manager, activation of new location fails.
In the “Wireless Network Status” window, for a network with both access points and security appliances, more than one location entries are getting created.
For the wireless network, “CUWN-WLC”, the burnt-in Mac address of the WLC controller is displayed in the location hierarchy.
Table 2 Open Issues in the CMX Engage 3.2.8
There are no open issues for this release.
You can access the support documentation using the Help button in the CMX Engage Dashboard.
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