Additional Resources

This chapter contains the following sections:

Cisco Notification Service

Sign up to receive notifications relevant to your Cisco Content Security Appliances, such as Security Advisories, Field Notices, End of Sale and End of Support statements, and information about software updates and known issues.

You can specify options such as notification frequency and types of information to receive. You should sign up separately for notifications for each product that you use.

To sign up, visit http://www.cisco.com/cisco/support/notifications.html

A Cisco.com account is required. If you do not have one, see Registering for a Cisco Account.

Documentation

Documentation for this product and related products is available at the following locations:

Documentation For Cisco Content Security Products:

Is Located At:

Security Management appliances

http://www.cisco.com/c/en/us/support/security/content- security-management-appliance/tsd-products-support-series-home.html

Hardware and virtual appliance information:

http://www.cisco.com/c/en/us/support/security/content- security-management-appliance/products-installation-guides-list.html

MIBs:

See Monitoring System Health Using SNMP.

Web Security appliances

http://www.cisco.com/c/en/us/support/security/web- security-appliance/tsd-products-support-series-home.html

Email Security appliances

http://www.cisco.com/c/en/us/support/security/email- security-appliance/tsd-products-support-series-home.html

Command Line Reference guide for content security products

http://www.cisco.com/c/en/us/support/security/email- security-appliance/products-command-reference-list.html

Cisco Email Encryption

http://www.cisco.com/c/en/us/support/security/email- encryption/tsd-products-support-series-home.html

You can also access the HTML online help version of the user guide directly from the appliance GUI by clicking Help and Support in the upper-right corner.

Third Party Contributors

Some software included within AsyncOS is distributed under the terms, notices, and conditions of software license agreements of FreeBSD, Inc., Stichting Mathematisch Centrum, Corporation for National Research Initiatives, Inc., and other third party contributors, and all such terms and conditions are incorporated in Cisco license agreements.

Information about third-party licenses is available in a Licensing document at: http://www.cisco.com/c/en/us/support/security/content-security-management-appliance/products-release-notes-list.html and at https://support.ironport.com/3rdparty/AsyncOS_User_Guide-1-1.html

Portions of the software within AsyncOS is based upon the RRDtool with the express written consent of Tobi Oetiker.

Portions of this document are reproduced with permission of Dell Computer Corporation. Portions of this document are reproduced with permission of McAfee, Inc. Portions of this document are reproduced with permission of Sophos Plc.

Cisco Support Community

Cisco Support Community is an online forum for Cisco customers, partners, and employees. It provides a place to discuss general content security issues, as well as technical information about specific Cisco products. You can post topics to the forum to ask questions and share information with other users.

Access the Cisco Support Community at the following URLs:

Customer Support

Use the following methods to obtain support:

Cisco TAC: http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

Support site for legacy IronPort: http://www.cisco.com/web/services/acquisitions/ironport.html

If you purchased support through a reseller or another supplier, please contact that supplier directly with your product support issues.

See also Opening or Updating a Support Case from the Appliance.

For virtual appliances, see the Cisco Content Security Virtual Appliance Installation Guide.

Cisco Welcomes Your Comments

The Technical Publications team is interested in improving the product documentation. Your comments and suggestions are always welcome. You can send comments to the following email address:

contentsecuritydocs@cisco.com

Please include the title of this book and the publication date from the title page in the subject line of your message.