Release Notes for Cisco Video Surveillance Manager, Release 7.11
Support for the Cisco CSS UCSM5 1RU and 2RU Servers
Upgrade from Older Releases Using Backup and Restore
Cisco 8000 Camera Feature Support
“Unknown” State for Servers in a Transportation Environment
Windows player support for MP4 clip playback
Operator permissions to create or download clips
Support for Axis cameras: P1428, Q1659, Q3708 and P3367
Support for Panoramic Views for Multi-lens Cameras
Zipstream compression support for Axis Cameras
ONVIF Cameras Supporting Motion Detection Events
HTML5 video viewing can be manually enabled
VSOM High Availability Improvements
Audio is Disabled When Using Privacy Mask
H.265 codec in Supported cameras
Cisco Connected Safety and Security UCS Platform Series Servers
Upgrading from Previous Cisco VSM Releases
Supported Devices: Generic IP Cameras
Supported Devices: Analog Cameras
Device Models Validated in Cisco VSM as Generic IP Cameras
Clipping Support By Application
Obtaining and Installing Licenses
Understanding the Cisco VSM Software Types
Using the Software Bug Search Tool
Note Always refer to the latest online version of these Release Notes for up to date information.
This document provides important information for Release 7.11 of the Cisco Video Surveillance Manager (Cisco VSM).
Cisco VSM Release 7.11 includes the following new features and enhancements:
Cisco VSM Release 7.11 and higher supports the following Cisco Connected Safety and Security UCS series servers:
For more information, including detailed specification, ordering information and installation instructions see the following documentation:
Cisco Connected Safety and Security UCS Platform Series Data Sheet
Cisco Connected Safety and Security UCS Platform Series Data Sheet |
Detailed specifications, descriptions and model comparisons. |
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Cisco Connected Safety and Security UCS Platform Series Servers: |
Instructions to install and set up the Cisco VSM server appliance deployed on the Cisco Connected Safety and Security UCS Platform Series servers: The user guide also describes how to create a recovery flash drive for Cisco VSM on the Cisco CSS UCSM5 1RU and 2RU servers. |
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Instructions to install, upgrade, and recover the various software components used in a Cisco Video Surveillance deployment. |
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Cisco Video Surveillance Manager Release 7 Server Performance Guidelines |
Describes the core capabilities and performance of a supported Video Surveillance Manager server for use when designing and deploying Cisco Physical Security solutions. This document provides the scalability limits for server platforms supported in Cisco Video Surveillance Release 7.0.1 and higher. |
For more information, see the Cisco UCS C-Series Server Documentation Roadmap.
Beginning with Cisco VSM release 7.11, you can upgrade directly to the new release using the backup and restore method if the servers in your deployment are running system software more than 2 releases older than the current release.
For example, backup a release 7.8 server and restore it to a new release 7.11 server.
1. Install a new physical or virtual server running the latest Cisco VSM release.
2. Backup the old server configuration and data.
3. On the new server, restore server services backup file (such as Federator, VSOM, Media Server, Map or Metadata).
– Uncheck the option Include System Configuration. This option must be deselected for server services restore.
4. On the new server, restore the CDAF backup files.
– Check the option Include System Configuration. This will change the IP address and other network configurations to the same as the old server.
5. After the servers are upgraded, you must upgrade the cameras, encoders, and monitoring workstations (PCs) to the supported release.
Note This method is supported when upgrading to Cisco VSM release 7.11 or later.
The following table describes the upgrade methods based on how old your server’s current release is.
The following features can now be managed using Cisco VSM on Cisco 8000 cameras:
The “Unknown” icon is displayed at the location level if all primary Media Servers at that location are unreachable (Figure 1). This indicates that the cameras and encoders supported by those servers are not available. Cameras and encoders associated with the unreachable server(s) will also display the “Unknown” icon .
This allows operators who view video in mobile environments (such as trains) to know that the cameras at a location (such as on a train) are unavailable, even though the camera itself may be healthy.
For example, if a train is represented by a location, operators can see if the Media Server is powered up by looking at the location tree. If all primary Media Servers at that location are unreachable, cameras on that train also display the “Unknown” icon .
Figure 1 Unknown State in a Transportation Environment
This feature can be turned on or off by a Cisco VSM administrator.
Step 1 Indicate that the Cisco VSM deployment is a transport environment:
a. Go to System Settings > Settings.
b. Select Transport Environment from the General tab.
Step 2 Enable the Unknown state for specific Media Servers:
a. Go to System Settings > Servers.
c. In the General > System tab, select Use Unknown State for Cameras when Media Server is not reachable (Figure 2).
Figure 2 Server Setting: Enable Unknown State
Step 4 Locations where all primary Media Servers are unreachable display the “Unknown” icon (Figure 1). All the cameras assigned to that server are also shown in the “Unknown” state (Figure 3).
Figure 3 Cameras in the Unknown State
Cisco VSM clips in MP4 format can be saved with the Advanced Audio Coding (AAC) codec for audio playback in various players, such as the Windows Media Player.
Select the option Convert Audio to ACC codec when saving MP4 clips in the Operations Manager, ActiveX or Cisco SASD.
There are now separate operator permissions to Create Clip and Export Clips. For example, you can allow users to create but not download a clip.
Support is added for Axis camera models P1428, Q1659, Q3708 and P3367. See Supported Devices: Axis for more information.
The Axis P1428E supports resolutions in 5MP, QHD and UHD modes.
AXIS Q3708-PVE is a fixed dome with multiple sensors network camera.
VSM 7.11.0 supports full resolutions for Axis P3367 fixed dome network camera.
Panoramic multi-lens cameras allows operators to view live video and recorded video from a multi-lens camera so that all images are stitched together in a continuous layout.
You can also create CVA clips from multi-lens panoramic cameras that appear as a single image. Clips in other formats cam be created for a single pane only.
To add a panoramic camera, add the camera as an encoder, then add each lens on an encoder port.
Step 1 Log on to the Operations Manager.
Step 2 Add the camera as an encoder:
d. Enter the device Name, IP Address, and Install Location, Media Server, Username and Password.
e. For Model, select a supported panoramic camera.
f. Select the Enable Panoramic Mode check box (Figure 1-4).
– This appears only for supported panoramic camera models.
– If this is not selected, only video from a single lens will be displayed.
– This setting is also displayed under the encoder General > Lens Settings, which allows you to enable or disable it after the camera is added (as an encoder).
Figure 1-4 Add a Panoramic Camera as an Encoder
Step 3 Add the camera lenses to the encoder ports (Figure 1-5).
Be sure to assign the correct lens to the correct encoder port. If the images appear out of order, revise the ports that the lenses are assigned to.
b. Under Video Ports, click the Add icon.
c. Enter the analog camera settings:
The template that defines the camera settings. All lenses for a panoramic camera must be assigned to the same template or only a single video pane will be displayed. Note Templates define attributes such as video quality and schedules. Only templates that support the camera are displayed. See the “Adding and Editing Camera Templates” section for more information. |
Figure 1-5 Add Panoramic Camera Lenses as Encoder Ports
Step 4 To view the panoramic video:
a. Click Monitor (Figure 1-6).
b. Select the camera location.
c. Each lens appears as a camera entry in Cisco VSM. Click any lens from the camera to view the full panoramic image.
– If only a single lens image appears, check the encoder configuration to make sure panoramic mode is enabled, the lenses are assigned to encoder ports, and all lenses are assigned to the same template.
– If the images are out of order, reassign them to the correct encoder port.
– If the images are not aligned, adjust them in the camera according to the manufacturer instructions.
Figure 1-6 Monitor Video from a Panoramic Camera
Step 5 View the panoramic video (Figure 1-6).
b. Select the camera location.
c. Each lens appears as a camera entry in Cisco VSM. Click any lens from the camera to view the full panoramic image.
– If only a single lens image appears, check the encoder configuration to make sure panoramic mode is enabled, the lenses are assigned to encoder ports, and all lenses are assigned to the same template.
– If the images are out of order, reassign them to the correct encoder port.
– If the images are not aligned, adjust them in the camera according to the manufacturer instructions.
Figure 1-7 Monitor Video from a Panoramic Camera
d. (Optional) Select a single lens to enlarge the image, then right-click to access additional options such as Select Streams (Figure 1-8).
– Right click and select Switch to panoramic view to display all lens images.
e. (Optional) Create CVA clips from the panoramic image.
f. (Optional) Create CVA, MP4 or virtual clips from the single lens image.
– The MP4 and virtual clip options are enabled for single-lens mode only, not for the full panoramic image.
Figure 1-8 Pop-up Menu for a Single Lens Image
Zipstream compression technology can be configured on Axis Cameras using the Operations Manager.
– For Zipstream unsupported cameras, Zipstream values in the template should be set to off.
– For Zipstream supported cameras, please check the camera documentation for valid Zipstream values.
For example Zipstream strength “Higher” and “Extreme” is supported only for cameras with firmware version 6.30 or later. If you set these values for unsupported cameras, the template settings will save successfully, but the camera might not stream using those settings.
Create a new camera template with the Zipstream setting
Step 1 Log on to the Operations Manager.
Step 2 Select Cameras > Templates.
Step 3 Click Add to create a new template.
Step 4 Select a Zipstream supported model, such as axisq1659. axisq3708 or axisgeneric.
Step 5 Select the Streaming, Recording and Event tab.
Step 6 Click Custom in the Video Quality field.
Step 7 Enter the Zipstream settings:
Vivotek ONVIF cameras support motion detection events in Cisco VSM release 7.11 and later, but the motion windows must be configured directly on the camera using the camera UI before the camera is configured using Cisco VSM.
Only the following ONVIF cameras support motion detection.
– Models FD8167A, FD8369A-V, FD8177-H, IB8367A, IB8369A, SD9161-H, SD9363-EH
Complete the following steps in order:
See the camera documentation and the Cisco Video Surveillance Operations Manager User Guide for more information.
HTML5 based video streaming is disabled by default in Cisco VSM release 7.11 and higher. To enable HTML5 video monitoring, click the icon in the top right and click OK to confirm. Click the icon again to disable HTML5 video monitoring.
Step 1 Log on to the Cisco VSM Operations Manager.
Step 2 If prompted, accept the security certificate.
Step 4 Click the HTML5 icon in the top right and click OK when prompted
Step 5 (Optional) Select a layout to view multiple panes, or click View Menu to select a pre-defined View.
Step 6 Expand the location tree and drag a camera onto a viewing pane.
A Media Server is now required for the Split Brain Configuration when setting up Operations Manager HA (VSOM HA).
In addition, the Cisco VSM Management Console can now be used to clear split brain issues on a server.
For example, when the communication link between the servers is reestablished, log in to the Operations Manager using the virtual IP/host name, and verify that the Peer server is reachable. If the Peer server is reachable, you must return the server to a normal state by doing the following:
You can clear the split brain issue using either the Operations Manager or the Cisco VSM Management Console.
To use the Console to clear a split brain issue:
Step 1 Correct the issue causing the loss of communication between the Master and Peer servers.
Step 2 Log in to the Cisco VSM Management Console.
Step 3 Select Server Administration > Server Settings (Figure 9).
Step 4 Under VSOM High Availability, click Clear Split Brain Issues.
Step 5 Click OK and verify the alert and issue are cleared.
Step 6 Replace the HA configuration on the Peer server with the Master server’s configuration.
Figure 9 VSOM High Availability
In Cisco VSM release 7.11 and higher, audio is also disabled when using the privacy mask feature.
When the Privacy Mask is enabled on a compatible camera, all live video and audio from that camera is blocked and cannot be viewed by any operator or monitor, or recorded by the Cisco Video Surveillance system. This feature is typically used with the “Virtual Sitter” feature for health care providers, allowing operators to temporarily block video from a Cisco Video Surveillance camera when the patient requires privacy.
– The camera template audio settings cannot be changed.
– The following options are disabled: Reset Status, Replace Configuration, Replace camera, synchronization.
– Edge recording for audio does not stop when privacy mask is enabled.
The High Efficiency Video Coding (HEVC) compression codec, also known as H.265, is supported in the following cameras. The H.265 codec is configured by default for these cameras, including the Low, Medium and High settings for Stream A and Stream B.
See Change the Codec for a Camera to change the codec.
To change the codec for a specific camera, use the Custom quality settings for stream A or B.
Step 1 Log on to the Operations Manager.
Step 2 Select Cameras > Cameras.
Step 3 Select a location and camera:
Step 4 Click the Streaming, Recording and Events tab.
Step 5 Select Custom for stream A or B to display the Custom Quality Setting.
Step 6 Next to Codec, select H.265, H.264 or another codec.
Step 8 Wait for the Job to complete.
Change the Codec Used By a Template
Change the codec for a camera template to apply the change to multiple cameras.
Step 1 Log on to the Operations Manager.
Step 2 Select Cameras > Templates.
Step 3 Edit or add a template:
Step 4 Enter or revise the General settings and select a supported camera.
Step 5 Click the Streaming, Recording and Events tab.
Step 6 Select Custom for stream A or B to display the Custom Quality Setting.
Step 7 Next to Codec, select H.265, H.264 or another codec.
Step 8 Click Create, Save or Save As.
Step 9 Wait for the Job to complete.
Step 10 Assign cameras to the template.
An.OVA template file is used to install a new virtual machine (VM) instance of the server. See Cisco Video Surveillance Virtual Machine Deployment and Recovery Guide for UCS Platforms for more information.
Cisco VSM Release 7.11 is pre-installed on new servers, can be installed as a virtual machine, or used to upgrade an existing deployment.
Release 7.11 is pre-installed in new installations on the Cisco Connected Safety and Security UCS Platform Series servers: |
See Cisco Connected Safety and Security UCS Platform Series Servers for more information. |
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Direct upgrades can be performed from the previous 2 releases. Older releases require alternative methods. Upgrades can be performed on Cisco VSM virtual machines (VMs) and on Cisco Video Surveillance servers. |
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An.OVA template file is used to install a new virtual machine (VM) instance of the server. |
After an.OVA virtual machine is installed, you can use the Cisco VSM Management Console to perform future upgrades of the system software. See Cisco Video Surveillance Virtual Machine Deployment and Recovery Guide for UCS Platforms for more information. |
See the following for more information:
Cisco VSM Release 7.11 is pre-installed on new installations of the Cisco Connected Safety and Security UCS Platform Series when ordered with the Cisco VSM software installed.
For complete instructions, see the Cisco Video Surveillance Manager: Install and Upgrade Guide.
The following table describes the upgrade methods based on how old your server’s current release is.
Directly upgrade the system software on the server using a Upgrades can be performed on Cisco VSM virtual machines (VMs) and on Cisco Video Surveillance servers. Supported Cisco Connected Safety and Security UCS series servers include: |
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Backup and restore to a new server For example, backup the configuration and data from a release 7.8 server and restore it to a new release 7.11 server. |
Cisco Video Surveillance Manager: Install and Upgrade Guide |
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For older releases, first upgrade to 7.6 then upgrade to latest version. |
– The CIVS platform is not supported and cannot be upgraded to VSM 7.7 or later.
– CPS-UCSM4-1RU-K9 / Cisco CPS UCSM4 2RU
– KIN-UCSM5-1RU-K9 / KIN-UCSM5-2RU-K9
Note Virtual Machine (VM) installations can also be upgraded using the Cisco VSM Management Console. Upgrades are supported from release 7.8 or higher on the RHEL6 operating system. See Cisco Video Surveillance Virtual Machine Deployment and Recovery Guide for UCS Platforms for more information.
You can also create a bootable USB flash drive that can be used to recover an installation or perform a a factory installation of Cisco VSM Release 7.11 on a supported physical server that shipped with Cisco VSM Release 7.11 pre-installed. This includes:
For more information, see Cisco Video Surveillance Manager: Install and Upgrade Guide
Cisco VSM Release 7.11 is released with 7.11.0-146i. The component package versions are:
The following sections provide information about the devices that this version of Cisco VSM supports:
Table 6 through Table 12 provide information about Cisco devices supported in this release:
FW Version for Release 7.11 Compatibility
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Additional Notes on Cisco Devices
Table 13 provides information about Arecont devices that this Cisco VSM release supports.
Additional Notes on Arecont Devices
Table 14 , Table 15 , and Table 16 provide information about Axis devices supported in this release.
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Table 16 provides information about additional Axis devices that this Cisco VSM release supports.
Additional Notes on Axis Devices
The following table documents the various Field-Of-Views supported for the Axis M3007 panoramic cameras and support for PTZ and Motion Detection for these Field-Of-Views.
The Axis M3007 camera allows the user to configure various mounting options directly in the camera web interface that affects the possible values for Field-Of-Views that can be configured on the camera. The table below provides this mapping:
Table 19 provides information about IQinVision devices that this Cisco VSM release supports.
Table 20 provides information about Mobotix devices that this Cisco VSM release supports.
Table 21 provides information about Panasonic devices that this Cisco VSM release supports.
Additional Notes on Panasonic Devices
Table 23 provides information about Pelco devices that this release supports.
Additional Notes on Pelco Devices
Table 24 provides information about Sony devices that this release supports.
Additional Notes on Sony Devices
Table 25 provides information about Vivotek devices that this release supports.
Cisco VSM Release 7.11 provides the following device drivers to support IP cameras from various vendors. The functionality they support will depend on the particular device that they are used with. They are intended to provide a quick and easy way to support devices for which there isn’t yet a specific driver available for Cisco VSM. Since these drivers may not be tested with a specific device, some issues may be encountered. When using these drivers with a device, failover and redundancy are not supported.
Note The vendor specific generic driver should always be used before a non-vendor specific driver such as ONVIF.
Motion Detection
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This Cisco VSM release provides support for the following analog cameras.
The camera models listed in Table 28 have been tested with VSM Release 7.11 as generic IP cameras.
You can create and view video clips using the following Cisco VSM applications:
Note When converting a virtual clip to an MP4 file, only the entire duration of the virtual clip can be saved, not a segment.
To install a license, purchase the license and obtain the license file, then upload the file to the Operations Manager.
Table 30 lists the part numbers for the Cisco VSM licenses. Multiple camera and VSMS licenses can be included in a single license file. For example, a single license file might include support for 25 additional cameras and two additional VSMS devices.
Step 1 Purchase additional licenses:
a. Determine the part number for the license you want to purchase (see Table 30 ).
b. Purchase the license by contacting your Cisco sales representative or any Cisco reseller. For more information, visit http://www.cisco.com/en/US/ordering/index.shtml.
c. When the purchase is complete, you are issued a Product Authorization Key (PAK) in paper form, or in an e-mail message.
Step 2 Obtain the license file:
a. Locate the Product Authorization Key (PAK) that was created with the purchase.
b. In a web browser, open the Cisco Product License Registration web page.
http://www.cisco.com/go/license/
c. Follow the on-screen instructions to complete the form and enter the Product Authorization Key (PAK). When you are done, a license file with the extension.lic
is sent to your e-mail address.
d. Transfer the file to the drive of the PC used for the configuration.
Step 3 Install the license file in Cisco VSM:
a. Log in to the Operations Manager.
b. Select System Settings > Software Licensing.
c. Click Add and select the license file located on your local drive.
d. Click Save to install the file and activate the additional capacity.
The additional capacity is available immediately. You do not need to restart the server or take additional steps.
See the Cisco Video Surveillance Operations Manager User Guide for more information.
Table 31 describes the different types of software and firmware that are installed on servers, cameras, and encoders.
System software denotes the Cisco VSM software, including Media Server, Operations Manager, Cisco VSM Management Console, Safety and Security Desktop and Multipane clients. All servers running the Operations Manager and associated Media Server services must run the same software version. Use the Operations Manager to update the System Software on all servers (such as Media Servers) associated with the Operations Manager. See the Cisco Video Surveillance Operations Manager User Guide for instructions.
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OVF template files are used to install the system software as a virtual machine (VM) on a supported Cisco Unified Computing System (UCS) platform.
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Use the USB Recovery Disk image to create a Cisco VSM 7 Recovery Flash Drive (for example, on a USB stick). The recovery disk can be used do the following:
See the Cisco Video Surveillance Manager Recovery Guide (Cisco Connected Safety and Security UCS Platform Series) for more information. |
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Device firmware is provided by the device manufacturer. The firmware for Cisco devices can be upgraded using Operations Manager. Firmware for other manufacturers is upgraded using a direct connection. See the “Upgrading Camera and Encoder Driver Firmware” section of the Cisco Video Surveillance Operations Manager User Guide for instructions to upgrade Cisco device firmware, or refer to the device documentation. |
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Device driver packs are the software packages used by Media Servers and the Operations Manager to interoperate with video devices, such as cameras. Driver packs are included with the Cisco VSM software, or may be added to a server at a later time to add support for new devices or features.
– A warning message is informational only and the cameras and encoders can be configured normally. – A critical message appears if the driver pack mismatch will impact the functionality or compatibility between the Operations Manager, Media Servers, and the video device. The upgrade is not allowed. Camera and encoder templates cannot be revised until the same driver pack version is installed on all Media Servers. Note We strongly recommend upgrading driver packs using the Operations Manager interface (see the “Driver Pack Management” section of the Cisco Video Surveillance Operations Manager User Guide). This allows you to upgrade multiple servers at once. |
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Language packs can be added to display the Cisco VSM user interfaces in non-English languages. Language packs are added using the Operations Manager (release 7.6 and higher). See the Cisco Video Surveillance Operations Manager User Guide for instructions. |
Complete the following procedure to obtain software and other information for the Cisco VSM products and components:
Step 1 Go to the Cisco Video Surveillance Manager product page.
Step 2 Click Download Software.
Step 3 Select a product category. For example:
Step 4 Select the release for your server, device, or deployment (Figure 10).
Step 5 Click Download or Add to Cart and follow the onscreen instructions.
Figure 10 Download Software Page
You can also navigate the Cisco Physical Security product pages to download software updates and other information:
Step 1 Go to the following URL.
http://www.cisco.com/go/physicalsecurity
Step 2 Click View All Physical Security Products.
Step 3 Click IP Video Surveillance.
Step 4 Click Cisco Video Surveillance Manager.
Step 5 Click Download Software for this Product.
Step 6 Click a Software Type and follow the onscreen instructions.
For example: Video Surveillance Media Server Software (Figure 10).
Step 7 Select the release for your server, device, or deployment.
Step 8 Click Download or Add to Cart and follow the onscreen instructions.
This section includes the following topics:
You can use the Bug Search Tool to find information about most caveats for Cisco VSM releases, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats.
To access Bug Search Tool, you need the following items:
To use the Software Bug Search Tool, follow these steps:
Step 1 To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for field.
Step 4 For more information, go to the Bug Search interactive tour.
Table 32 lists caveats that are open in this release.
Table 33 lists caveats that are resolved in this release.
See the following locations for the most current information and documentation:
Cisco Video Surveillance 7 Documentation Roadmap
Descriptions and links to Cisco Video Surveillance documentation, server and storage platform documentation, and other related documentation.
http://www.cisco.com/go/physicalsecurity/vsm/roadmap
Cisco Physical Security Product Information:
www.cisco.com/go/physicalsecurity/
Cisco Video Surveillance Manager Documentation Website
www.cisco.com/go/physicalsecurity/vsm/docs