The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Note The terms "Unidirectional Path Switched Ring" and "UPSR" may appear in Cisco literature. These terms do not refer to using Cisco ONS 15xxx products in a unidirectional path switched ring configuration. Rather, these terms, as well as "Path Protected Mesh Network" and "PPMN," refer generally to Cisco's path protection feature, which may be used in any topological network configuration. Cisco does not recommend using its path protection feature in any particular topological network configuration.
This chapter gives a description, severity, and troubleshooting procedure for each commonly encountered Cisco ONS 15454 SDH alarm and condition. Tables 2-1 through 2-5 provide lists of ONS 15454 SDH alarms organized by severity. Table 2-6 provides a list of alarms organized alphabetically. Table 2-7 gives definitions of all ONS 15454 SDH alarm logical objects, which are the basis of the alarm profile list in Table 2-8. For a comprehensive list of all conditions, refer to the Cisco ONS 15454 SDH TL1 Reference Guide. For instructions on using Transaction Language One (TL1) commands, refer to the Cisco ONS 15454 SDH TL1 Command Guide.
An alarm's troubleshooting procedure applies to both the Cisco Transport Controller (CTC) and TL1 version of that alarm. If the troubleshooting procedure does not clear the alarm log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
More information about alarm profile information modification and downloads is located in the "Manage Alarms" chapter of the Cisco ONS 15454 SDH Procedure Guide.
The following tables group alarms and conditions by their default severities in the ONS 15454 SDH system. These severities are reported in the CTC Alarms window severity (SEV) column.
Note The CTC default alarm profile contains some alarms or conditions that are not currently implemented but are reserved for future use.
The following tables group alarms and conditions by the severity displayed in the CTC Alarms window in the severity (SEV) column. All severities listed in this manual are the default profile settings. Alarm severities can be altered from default settings for individual alarms or groups of alarms by creating a nondefault alarm profile and applying it on a port, card, or shelf basis. All settings (default or user-defined) that are Critical (CR) or Major (MJ) are demoted to Minor (MN) in situations that do not affect service.
Note The CTC default alarm profile in some cases contains two severities for one alarm (for example, MJ/MN). The ONS 15454 SDH platform default severity comes first (in this example, MJ), but the alarm can be demoted to the second severity in the presence of a higher-ranking alarm.
Table 2-1 alphabetically lists ONS 15454 SDH Critical (CR) alarms.
Table 2-2 alphabetically lists ONS 15454 SDH Major (MJ) alarms.
Table 2-3 alphabetically lists ONS 15454 SDH Minor (MN) alarms.
Table 2-4 alphabetically lists ONS 15454 SDH Not Alarmed (NA) conditions.
Table 2-5 alphabetically lists ONS 15454 SDH Not Reported (NR) conditions.
Table 2-6 alphabetically lists all ONS 15454 SDH alarms and conditions.
The CTC alarm profile list organizes all alarms and conditions according to the logical objects they are raised against. These logical objects represent physical objects such as cards, logical objects such as circuits, or transport and signal monitoring entities such as the SDH or ITU-T G.709 optical overhead bits. One alarm can appear in multiple entries. It can be raised against multiple objects. For example, the loss of signal (LOS) alarm can be raised against the optical signal (STM-N) or the optical transport layer overhead (OTN) as well as other objects. Therefore, both STM-N: LOS and OTN: LOS appear in the list (as well as the other objects).
Alarm profile list objects are defined in Table 2-7.
Note Alarm logical object names can appear as abbreviated versions of standard terms used in the system and the documentation. For example, the "STMN" logical object refers to the STM-N signal. Logical object names or industry-standard terms are used within the entries as appropriate.
Table 2-8 lists all ONS 15454 SDH Release 6.0 alarms and logical objects as they are given in the system alarm profile. The list entries are organized by logical object name and then by alarm or condition name. Where appropriate, the alarm entries also contain troubleshooting procedures.
Note In a mixed network containing different types of nodes (such as ONS 15310-CL, ONS 15454 SDH, and ONS 15600), the initially displayed alarm list in the Provisioning > Alarm Profiles > Alarm Profile Editor tab lists all conditions that are applicable to all nodes in the network. However, when you load the default severity profile from a node, only applicable alarms will display severity levels. Nonapplicable alarms can display "use default" or "unset."
Note In some cases this list does not follow alphabetical order, but it does reflect the order shown in CTC.
The ONS 15454 SDH system reports trouble by utilizing standard alarm and condition characteristics, and standard severities following the rules in ITU-T x.733, and graphical user interface (GUI) state indicators. These notifications are described in the following paragraphs.
The ONS 15454 SDH uses standard categories to characterize levels of trouble. The system reports trouble notifications as alarms and status or descriptive notifications (if configured to do so) as conditions in the CTC Alarms window. Alarms typically signify a problem that the user needs to address, such as a loss of signal. Conditions do not necessarily require troubleshooting.
The ONS 15454 SDH uses standard alarm entities to identify what is causing trouble. All alarms stem from hardware, software, environment, or operator-originated problems whether or not they affect service. Current alarms for the network, CTC session, node, or card are listed in the Alarms tab. (In addition, cleared alarms are also found in the History tab.)
Conditions include any problem detected on an ONS 15454 SDH shelf. They could include standing or transient notifications. A snapshot of all current raised, standing conditions on the network, node, or card can be retrieved in the CTC Conditions window or using TL1's set of RTRV-COND commands. (In addition, some but not all cleared conditions are also found in the History tab.)
Note ONS 15454 SDH condition reporting is not ITU-compliant.
The ONS 15454 SDH uses ITU-devised standard severities for alarms and conditions: Critical (CR), Major (MJ), Minor (MN), Not Alarmed (NA), and Not Reported (NR). These are described below:
•A Critical (CR) alarm generally indicates severe, Service-Affecting (SA) trouble that needs immediate correction, such as an LOS on a trunk port or STM signal.
•A Major (MJ) alarm is a serious alarm, but the trouble has less impact on the network. For example, an automatic protection switching (APS) channel mismatch (APSCNMIS) alarm occurs when working and protect channels have been inadvertently switched so that a working channel is expected at the receive end, but a protect channel is received instead.
•Minor (MN) alarms generally are those that do not affect service. For example, the APS byte failure (APSB) alarm indicates that line terminating equipment (LTE) detects a byte failure on the signal that could prevent traffic from properly executing a traffic switch.
•Not Alarmed (NA) conditions are information indicators, such as for a free-running synchronization (FRNGSYNC) state or a forced-switch to primary timing (FRCSWTOPRI) event. They could or could not require troubleshooting, as indicated in the entries.
•Not Reported (NR) conditions occur as a secondary result of another event. For example, the alarm indication signal (MS-AIS), with severity NR, is inserted by a downstream node when an LOS (CR or MJ) alarm occurs upstream. These conditions do not in themselves require troubleshooting, but are to be expected in the presence of primary alarms.
Severities can be customized for an entire network or for single nodes, from the network level down to the port level by changing or downloading customized alarm profiles. These custom severities are subject to the standard severity-demoting rules given in Telcordia GR-474-CORE and shown in the Alarm Hierarchy section. Procedures for customizing alarm severities are located in the "Manage Alarms" chapter of the Cisco ONS 15454 SDH Procedure Guide.
All alarm, condition, and unreported event severities listed in this manual are default profile settings. However in situations when traffic is not lost, such as when the alarm occurs on protected ports or circuits, alarms having Critical (CR) or Major (MJ) default severities can be demoted to lower severities such as Minor (MN) or Non-Service-Affecting (NSA) as defined in Telcordia GR-474-CORE.
A path alarm can be demoted if a higher-ranking alarm is raised for the same object. For example, If an high-order path trace identifier mismatch (HP-TIM) is raised on a circuit path and then an administrative unit (AU) loss of pointer (LOP) is raised on it, the AU-LOP alarm stands and the HP-TIM closes. The path alarm hierarchy used in the ONS 15454 SDH system is shown in Table 2-9.
|
|
---|---|
Highest |
AU-AIS |
— |
AU-LOP |
— |
HP-UNEQ |
Lowest |
HP-TIM |
Facility (port) alarms also follow a hierarchy, which means that lower-ranking alarms are closed by higher-ranking alarms. The facility alarm hierarchy used in the ONS 15454 SDH system is shown in Table 2-10.
|
|
---|---|
Highest |
LOS |
— |
LOF |
— |
MS-AIS |
— |
MS-EXC1 |
— |
MS-DEG1 |
— |
MS-RDI1 |
— |
RS-TIM |
— |
AU-AIS |
— |
AU-LOP |
— |
HP-EXC1 |
— |
HP-DEG1 |
— |
HP-UNEQ |
— |
HP-TIM |
Lowest |
HP-PLM1 |
1 This alarm is not currently used in the platform. |
Near-end failures and far-end failures follow different hierarchies. Near-end failures stand according to whether they are for the entire signal (LOS, LOF), facility (MS-AIS), path (AU-AIS, etc.) or VT (TU-AIS, etc.). The full hierarchy for near-end failures is shown in Table 2-11. This table is taken from Telcordia GR-253-CORE.
|
|
---|---|
Highest |
LOS |
— |
LOF |
— |
MS-AIS |
— |
AU-AIS1 |
— |
AU-LOP2 |
— |
HP-UNEQ |
— |
HP-TIM |
— |
HP-PLM |
— |
TU-AIS1 |
— |
TU-LOP2 |
— |
LP-UNEQ3 |
— |
LP-PLM3 |
Lowest |
DS-N AIS (if reported for outgoing DS-N signals) |
1 Although it is not defined as a defect or failure, all-ones VT pointer relay is also higher priority than AU-LOP. Similarly, all-ones VC pointer relay is higher priority than TU-LOP. 2 AU-LOP is also higher priority than the far-end failure MS-RFI, which does not affect the detection of any near-end failures. Similarly, TU-LOP is higher priority than LP-RF. 3 This alarm is not used in this platform in this release. |
The far-end failure alarm hierarchy is shown in Table 2-12, as given in Telcordia GR-253-CORE.
|
|
---|---|
Highest |
MS-RDI1 |
— |
HP-RFI |
Lowest |
LP-RFI1 |
1 This condition is not used in this platform in this release. |
The ITU also provides service effect standards. Service-Affecting (SA) alarms—those that interrupt service—could be Critical (CR), Major (MJ), or Minor (MN) severity alarms. Non-Service-Affecting (NSA) alarms always have a Minor (MN) default severity.
The Alarms and History tab State (ST) column indicate the disposition of the alarm or condition as follows:
•A raised (R) event is one that is active.
•A cleared (C) event is one that is no longer active.
•A transient (T) event is one that is automatically raised and cleared in CTC during system changes such as user login, logout, loss of connection to node view, etc. Transient events do not require user action. These are listed in the "Transient Conditions" chapter.
This section covers safety considerations designed to ensure safe operation of the ONS 15454 SDH. Do not perform any procedures in this chapter unless you understand all safety precautions, practices, and warnings for the system equipment. Some troubleshooting procedures require installation or removal of cards; in these instances pay close attention to the following caution.
Some troubleshooting procedures require installation or removal of STM-64 cards. In these instances, pay close attention to the following warnings.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Warning Do not reach into a vacant slot or chassis while you install or remove a module or a fan. Exposed circuitry could constitute an energy hazard. Statement 206 |
This section list alarms alphabetically and includes some conditions commonly encountered when troubleshooting alarms. The severity, description, and troubleshooting procedure accompany each alarm and condition.
Note When you check the status of alarms for cards, ensure that the alarm filter icon in the lower right corner of the GUI is not indented. If it is, click it to turn it off. When you're done checking for alarms, click the alarm filter icon again to turn filtering back on. For more information about alarm filtering, refer to the "Manage Alarms" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Note When checking alarms, ensure that alarm suppression is not enabled on the card or port. For more information about alarm suppression, refer to the "Manage Alarms" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, DS1, DS3, E1, E3, E4, FUDC, MSUDC
DWDM Logical Object: TRUNK
The Alarm Indication Signal (AIS) condition indicates that this node is detecting an alarm indication signal in the incoming signal SDH overhead.
Generally, any AIS is a special SDH signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it detects the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Note DS3i-N-12 card DS3 facility and terminal loopbacks do not transmit DS3 AIS in the direction away from the loopback. Instead of DS3 AIS, a continuance of the signal transmitted to the loopback is provided.
Step 1 Determine whether there are alarms on the upstream nodes and equipment, especially the "LOS (STM1E, STMN)" alarm on page 2-146, or if there are locked (locked,maintenance or locked,disabled) ports.
Step 2 Clear the upstream alarms using the applicable procedures in this chapter.
Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The APS Channel Byte Failure alarm occurs when LTE detects protection switching byte failure or an invalid switching code in the incoming APS signal. Some older SDH nodes not manufactured by Cisco send invalid APS codes if they are configured in a 1+1 protection group with newer SDH nodes, such as the ONS 15454 SDH. These invalid codes cause an APSB alarm on an ONS 15454 SDH node.
Step 1 Use an optical test set to examine the incoming SDH overhead to confirm inconsistent or invalid K bytes. For specific procedures to use the test set equipment, consult the manufacturer. If corrupted K bytes are confirmed and the upstream equipment is functioning properly, the upstream equipment might not interoperate effectively with the ONS 15454 SDH.
Step 2 If the alarm does not clear and the overhead shows inconsistent or invalid K bytes, you could need to replace the upstream cards for protection switching to operate properly. Complete the "Physically Replace a Traffic Card" procedure.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 3 If the alarm does not clear, log into log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The APS Default K Byte Received alarm occurs when a multiplex section-shared protection ring (MS-SPRing) is not properly configured—for example, when a four-node MS-SPRing has one node configured as a subnetwork connection protection (SNCP) ring. When this misconfiguration occurs, a node in an SNCP ring or 1+1 configuration does not send the two valid K1/K2 APS bytes anticipated by a system configured for MS-SPRing. One of the bytes sent is considered invalid by the MS-SPRing configuration. The K1/K2 byte is monitored by receiving equipment for link-recovery information.
Troubleshooting for APSCDFLTK is often similar to troubleshooting for the "MSSP-OOSYNC" alarm on page 2-174.
Step 1 Complete the "Identify an MS-SPRing Ring Name or Node ID Number" procedure to verify that each node has a unique node ID number.
Step 2 Repeat Step 1 for all nodes in the ring.
Step 3 If two nodes have the same node ID number, complete the "Change an MS-SPRing Node ID Number" procedure to change one node ID number so that each node ID is unique.
Step 4 If the alarm does not clear, verify correct configuration of east port and west port optical fibers. (See the "EXCCOL" alarm on page 2-84.) West port fibers must connect to east port fibers and east port fibers must connect to west port fibers. The "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide provides a procedure for fibering MS-SPRings.
Step 5 If the alarm does not clear and if the network is a four-fiber MS-SPRing, ensure that each protect fiber is connected to another protect fiber and each working fiber is connected to another working fiber. The software does not report any alarm if a working fiber is incorrectly attached to a protect fiber.
Step 6 If the alarm does not clear, complete the "Verify Node Visibility for Other Nodes" procedure.
Step 7 If nodes are not visible, complete the "Verify or Create Node RS-DCC Terminations" procedure to ensure that regenerator section data communications channel (RS-DCC) terminations exist on each node.
Step 8 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
An Improper SDH APS Code alarm indicates bad or invalid K bytes. The APSC-IMP alarm occurs on STM-N cards in a MS-SPRing configuration and can occur during MS-SPRing configuration.
The receiving equipment monitors K bytes or K1 and K2 APS bytes for an indication to switch from the working card to the protect card or from the protect card to the working one. K1/K2 bytes also contain bits that tell the receiving equipment whether the K byte is valid. The alarm clears when the node receives valid K bytes.
Note This alarm can occur on a VC_LO_PATH_TUNNEL tunnel when it does not have lower order circuits provisioned on it. It can also occur when the exercise command or a lockout is applied to a span. An externally switched span does not raise this alarm because the traffic is preempted.
Note The APSC-IMP alarm may be raised on a BLSR or MS-SPRing when a drop connection is part of a cross-connect loopback.
Note The APSC-IMP alarm may be momentarily raised on BLSR spans during PCA circuit creation or deletion across multiple nodes using CTC.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 1 Use an optical test set to determine the validity of the K byte signal by examining the received signal. For specific procedures to use the test set equipment, consult the manufacturer.
If the K byte is invalid, the problem lies with upstream equipment and not with the reporting ONS 15454 SDH. Troubleshoot the upstream equipment using the procedures in this chapter, as applicable. If the upstream nodes are not ONS 15454 SDHs, consult the appropriate user documentation.
Step 2 If the K byte is valid, verify that each node has a ring name that matches the other node ring names. Complete the "Identify an MS-SPRing Ring Name or Node ID Number" procedure.
Step 3 Repeat Step 2 for all nodes in the ring.
Step 4 If a node has a ring name that does not match the other nodes, make that node's ring name identical to the other nodes. Complete the "Change an MS-SPRing Ring Name" procedure.
Step 5 If the condition does not clear, log into the Cisco Technical Support website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
An Inconsistent APS Code alarm indicates that the APS code contained in the SDH overhead is inconsistent. The SDH overhead contains K1/K2 APS bytes that notify receiving equipment, such as the ONS 15454 SDH, to switch the SDH signal from a working to a protect path when necessary. An inconsistent APS code occurs when three consecutive frames contain nonidentical APS bytes, which in turn give the receiving equipment conflicting commands about switching.
Step 1 Look for other alarms, especially the "LOS (STM1E, STMN)" alarm on page 2-146, the "LOF (DS1, DS3, E1, E4, STM1E, STMN)" alarm on page 2-136, or the "APSB" alarm on page 2-32. Clearing these alarms clears the APSCINCON alarm.
Step 2 If an APSINCON alarm occurs with no other alarms, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA) for STMN
SDH Logical Object: STMN
An Improper SDH APS Code alarm indicates three consecutive, identical frames containing:
•Unused code in bits 6 through 8 of byte K2.
•Codes that are irrelevant to the specific protection switching operation being requested.
•Requests that are irrelevant to the ring state of the ring (such as a span protection switch request in a two-fiber ring NE).
•ET code in K2 bits 6 through 8 received on the incoming span, but not sourced from the outgoing span.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 1 Verify that the working-card channel fibers are physically connected directly to the adjoining node's working-card channel fibers.
Step 2 If the alarm does not clear, verify that the protection-card channel fibers are physically connected directly to the adjoining node's protection-card channel fibers.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: STMN
The APS Node ID Mismatch alarm occurs when the source node ID contained in the incoming APS channel K2 byte is not present in the ring map. APSCNMIS could occur and clear when an MS-SPRing is being provisioned. If so, the user can disregard the temporary occurrence. If the APSCNMIS occurs and stays, the alarm clears when a K byte with a valid source node ID is received.
Step 1 Complete the "Identify an MS-SPRing Ring Name or Node ID Number" procedure for each node to verify that each node has a unique node ID number.
Step 2 If the Node ID column contains any two nodes with the same node ID listed, record the repeated node ID.
Step 3 Click Close in the Ring Map dialog box.
Step 4 If two nodes have the same node ID number, complete the "Change an MS-SPRing Node ID Number" procedure to change one node ID number so that each node ID is unique.
Note If the node names shown in the network view do not correlate with the node IDs, log into each node and click the Provisioning > MS-SPRing tabs. The MS-SPRing window shows the node ID of the login node.
Note Applying and removing a lockout on a span causes the ONS node to generate a new K byte. The APSCNMIS alarm clears when the node receives a K byte containing the correct node ID.
Step 5 If the alarm does not clear, use the "Initiate a Lockout on an MS-SPRing Protect Span" procedure to lock out the span.
Step 6 Complete the "Clear an MS-SPRing External Switching Command" procedure to clear the lockout.
Step 7 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The APS Invalid Mode condition occurs if a 1+1 protection group is not properly configured at both nodes to send or receive the correct APS byte. A node that is either configured for no protection or is configured for SNCP or MS-SPRing protection does not send the right K2 APS byte anticipated by a system configured for 1+1 protection. The 1+1 protect port monitors the incoming K2 APS byte and raises this alarm if it does not receive the byte.
The condition is superseded by an APSCM alarm, but not by an AIS condition. It clears when the port receives a valid code for 10 ms.
Step 1 Check the configuration of the other node in the 1+1 protection group. If the far end is not configured for 1+1 protection, create the group. For procedures, refer to the "Turn Up Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 2 If the other end of the group is properly configured or the alarm does not clear after you have provisioned the group correctly, verify that the working ports and protect ports are cabled correctly.
Step 3 Ensure that both protect ports are configured for SDH.
Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
The APS-INV-PRIM alarm is not used in this platform in this release. It is reserved for future development.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
An APS Mode Mismatch failure alarm occurs on STM-N cards when there is a mismatch of the protection switching schemes at the two ends of the span, such as being bidirectional at one end and unidirectional at the other. Each end of a span must be provisioned the same way: bidirectional and bidirectional, or unidirectional and unidirectional. APSMM can also occur if another vendor's equipment is provisioned as 1:N and the ONS 15454 SDH is provisioned as 1+1.
If one end is provisioned for 1+1 protection switching and the other is provisioned for SNCP protection switching, an APSMM alarm occurs in the ONS 15454 SDH that is provisioned for 1+1 protection switching.
Step 1 For the reporting ONS 15454 SDH, display node view and verify the protection scheme provisioning by completing the following steps:
a. Click the Provisioning > Protection tabs.
b. Click the 1+1 protection group configured for the STM-N cards.
The chosen protection group is the protection group optically connected (with data communications channel [DCC] connectivity) to the far end.
c. Click Edit.
d. Record whether the Bidirectional Switching check box is checked.
Step 2 Click OK in the Edit Protection Group dialog box.
Step 3 Log into the far-end node and verify that the STM-N 1+1 protection group is provisioned.
Step 4 Verify that the Bidirectional Switching check box matches the checked or unchecked condition of the box recorded in Step 1. If not, change it to match.
Step 5 Click Apply.
Step 6 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
The APS-PRIM-FAC condition is not used in this platform in this release. It is reserved for future development.
The APS-PRIM-SEC-MISM condition is not used in this platform in this release. It is reserved for future development.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: BPLANE, CE100T, DS1, DS3, E1, E100T, E1000F, E3, E4, EQPT, FCMR, G1000, GFP-FAC, ML100T, ML1000, MLFX, NE, PWR, STM1E, STMN
DWDM Logical Objects: 2R, AOTS, ESCON, FC, GE, ISC, OCH, OMS, OTS, PPM, TRUNK
The Alarms Suppressed by User Command condition applies to the network element (NE object), backplane, a single card, or a port on a card. It occurs when alarms are suppressed for that object and its subordinate objects; For example, suppressing alarms on a card also suppresses alarms on its ports.
Note For more information about suppressing alarms, refer to the "Manage Alarms" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 1 For all nodes, in node view, click the Conditions tab.
Step 2 Click Retrieve. If you have already retrieved conditions, look under the Object column and Eqpt Type column and note what entity the condition is reported against—such as a port, slot, or shelf.
If the condition is reported against an STM-N card and slot, alarms were either suppressed for the entire card or for one of the ports. Note the slot number and continue with Step 3.
If the condition is reported against the backplane, go to Step 8.
If the condition is reported against the NE object, go to Step 9.
Step 3 If the AS-CMD condition is reported for an STM-N card, determine whether alarms are suppressed for a port and if so, raise the suppressed alarms by completing the following steps:
a. Double-click the card to display the card view.
b. Click the Provisioning > Alarm Profiles > Alarm Behavior tabs an d complete one of the following substeps:
•If the Suppress Alarms column check box is checked for a port row, deselect it and click Apply.
•If the Suppress Alarms column check box is not checked for a port row, click View > Go to Previous View.
Step 4 If the AS-CMD condition is reported for an amplifier, combiner, or other DWDM card, determine whether alarms are suppressed for a port and if so, raise the suppressed alarms by completing the following steps:
a. Double-click the card to display the card view.
b. Click the Provisioning > Optical Line > Alarm Profiles tabs and complete one of the following substeps:
•If the Suppress Alarms column check box is checked for a port row, deselect it and click Apply.
•If the Suppress Alarms column check box is not checked for a port row, click View > Go to Previous View.
Step 5 In node view, if the AS-CMD condition is reported for a card and not an individual port, click the Provisioning > Alarm Profiles > Alarm Behavior tabs.
Step 6 Locate the row for the reported card slot.
Step 7 Click the Suppress Alarms column check box to deselect the option for the card row.
Step 8 If the condition is reported for the backplane, the alarms are suppressed for cards such as the AIP that are not in the optical or electrical slots. To clear the alarm, complete the following steps:
a. In node view, click the Provisioning > Alarm Profiles > Alarm Behavior tabs.
b. In the backplane row, uncheck the Suppress Alarms column check box.
c. Click Apply.
Step 9 If the condition is reported for the shelf, cards and other equipment are affected. To clear the alarm, complete the following steps:
a. In node view, click the Provisioning > Alarm Profiles > Alarm Behavior tabs.
b. Click the Suppress Alarms check box located at the bottom of the window to deselect the option.
c. Click Apply.
Step 10 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: CE100T, DS1, DS3, E1, E3, E4, EQPT, FCMR, G1000, GFP-FAC, ML100T, ML1000, MLFX, STM1E, STMN
DWDM Logical Objects: 2R, AOTS, ESCON, FC, GE, ISC, OCH, OMS, OTS, PPM, TRUNK
The Alarms Suppressed for Maintenance Command condition applies to STM-N and electrical cards and occurs when a port is placed in the Locked-Enabled, loopback & maintenance service state for loopback testing operations.
Step 1 Complete the "Clear an STM-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCTRM-HP, VCTRM-LP
The Alarms Suppressed on an Out-Of-Group VCAT Member condition is raised on a VC whenever the member is in the IDLE (AS-MT-OOG) admin state. This condition can be raised when a member is initially added to a group. In IDLE (AS-MT-OOG) state, all other alarms for the VC are suppressed.
Step 1 The AS-MT-OOG condition clears when a VC member transitions to a different state from IDLE (AS-MT-OOG) or when it is removed completely from the group. It does not require troubleshooting unless it does not clear.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP, VCTRM-HP
An AU AIS condition applies to the administration unit, which consists of the virtual container (VC) capacity and pointer bytes (H1, H2, and H3) in the SDH frame.
Generally, any AIS is a special SDH signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it detects the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, complete the "Clear the APSB Alarm" procedure.
Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE
The Audit Trail Log Loss condition occurs when the log is 100 percent full and that the oldest entries are being replaced as new entries are generated. The log capacity is 640 entries. You must off-load (save) the log to make room for more entries.
Step 1 In node view, click the Maintenance > Audit tabs.
Step 2 Click Retrieve.
Step 3 Click Archive.
Step 4 In the Archive Audit Trail dialog box, navigate to the directory (local or network) where you want to save the file.
Step 5 Enter a name in the File Name field.
You do not need to assign an extension to the file. The file is readable in any application that supports text files, such as WordPad, Microsoft Word (imported), etc.
Step 6 Click Save.
The 640 entries are saved in this file. New entries continue with the next number in the sequence, rather than starting over.
Step 7 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE
The Audit Trail Log Low condition occurs when the audit trail log is 80 percent full.
Note AUD-LOG-LOW is an informational condition. The condition does not require troubleshooting.
Critical (CR), Service-Affecting (SA)
SDH Logical Object: VCTRM-HP
The AU Loss of Frame (LOF) alarm indicates that the ONS 15454 SDH detects frame loss in the regenerator section of the SDH overhead.
Step 1 Complete the "Clear the LOF (DS1, DS3, E1, E4, STM1E, STMN) Alarm" procedure.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Objects: VCMON-HP, VCTRM-HP
An AU-LOP alarm indicates that the SDH high order path overhead section of the administration unit has detected a loss of path. AU-LOP occurs when there is a mismatch between the expected and provisioned circuit size. For the TXP card, an AU-LOP is raised if a port is configured for an SDH signal but receives a SONET signal instead. (This information is contained in the H1 byte bits 5 and 6.)
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Note For more information about MXP and TXP cards, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.
Step 1 In node view, click the Circuits tab and view the alarmed circuit.
Step 2 Verify that the correct circuit size is listed in the Size column. If the size is different from what is expected, such as a VC4-4c instead of a VC4, this causes the alarm.
Step 3 If you have been monitoring the circuit with optical test equipment, a mismatch between the provisioned circuit size and the size expected by the test set can cause this alarm. Ensure that the test set monitoring is set up for the same size as the circuit provisioning. For specific procedures to use the test set equipment, consult the manufacturer.
Step 4 If you have not been using a test set, or if the test set is correctly set up, the error is in the provisioned CTC circuit size. Complete the "Delete a Circuit" procedure.
Step 5 Recreate the circuit for the correct size. For procedures, refer to the "Create Circuits and Tunnels" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: STMN
DWDM Logical Object: TRUNK
The Auto Laser Shutdown alarm occurs when the STM-64 card temperature exceeds 194 degrees F (90 degrees C). The internal equipment automatically shuts down the STM-64 laser when the card temperature rises to prevent the card from self-destructing.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 1 View the temperature displayed on the ONS 15454 SDH LCD front panel (Figure 2-1).
Figure 2-1 shows the shelf LCD panel.
Figure 2-1 Shelf LCD Panel
Step 2 If the temperature of the shelf exceeds 194 degrees F (90 degrees C), the alarm should clear if you solve the ONS 15454 SDH temperature problem. Complete the "Clear the HITEMP Alarm" procedure.
Step 3 If the temperature of the shelf is under 194 degrees F (90 degrees C), the HITEMP alarm is not the cause of the AUTOLSROFF alarm. Complete the "Physically Replace a Traffic Card" procedure for the STM-64 card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 4 If card replacement does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Automatic System Reset alarm occurs when a card is performing an automatic warm reboot. An AUTORESET occurs when you change an IP address or perform any other operation that causes an automatic card-level reboot.
Step 1 Determine whether there are additional alarms that could have triggered an automatic reset. If there are, troubleshoot these alarms using the applicable section of this chapter.
Step 2 If the card automatically resets more than once a month with no apparent cause, complete the "Physically Replace a Traffic Card" procedure.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP, VCMON-LP
The Automatic SNCP Switch Caused by an AIS condition indicates that automatic SNCP protection switching occurred because of the "TU-AIS" condition on page 2-220. If the SNCP ring is configured for revertive switching, it switches back to the working path after the fault clears. The AUTOSW-AIS-SNCP clears when you clear the primary alarm on the upstream node.
Generally, any AIS is a special SDH signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it detects the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP, VCMON-LP
An Automatic SNCP Switch Caused by LOP alarm indicates that an automatic SNCP protection switching occurred because of the "AU-LOP" alarm on page 2-43. If the SNCP ring is configured for revertive switching, it switches back to the working path after the fault clears.
Step 1 Complete the "Clear the AU-LOP Alarm" procedure.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: VCMON-HP
The Automatic SNCP Switch Caused by Signal Degrade Bit Error Rate (SDBER) condition indicates that a signal degrade [see the "SD (DS1, DS3, E1, E3, E4, STM1E, STMN)" condition on page 2-191] caused automatic SNCP protection switching to occur. If the SNCP ring is configured for revertive switching, it reverts to the working path when the SD is resolved.
Step 1 Complete the "Clear the SD (DS3, E1, E3, E4, STM1E, STM-N) Condition" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: VCMON-HP
The Automatic SNCP Switch Caused by Signal Fail Bit Error Rate (SFBER) condition indicates that a signal fail [see the "SF (DS1, DS3, E1, E3, E4, STMN)" condition on page 2-195] caused automatic SNCP protection switching to occur. If the SNCP ring is configured for revertive switching, it reverts to the working path when the SF is resolved.
Step 1 Complete the "Clear the SF (DS3, E1, E3, E4, STMN) Condition" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: VCMON-HP
The Automatic SNCP Switch Caused by an Unequipped condition indicates that an HP-UNEQ alarm caused automatic SNCP protection switching to occur (see the "HP-UNEQ" alarm on page 2-121). If the SNCP ring is configured for revertive switching, it reverts to the working path after the fault clears.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 1 Complete the "Clear the HP-UNEQ Alarm" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: VCMON-LP
AUTOSW-UNEQ-SNCP for VCMON-LP indicates that the "LP-UNEQ" alarm on page 2-162 caused automatic SNCP protection switching to occur. If the SNCP ring is configured for revertive switching, it reverts to the working path after the fault clears.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Step 1 Display the CTC network view and right-click the span reporting AUTOSW-UNEQ. Select Circuits from the shortcut menu.
Step 2 If the specified circuit is a low-order path tunnel, determine whether low-order paths are assigned to the tunnel.
Step 3 If the low-order path tunnel does not have assigned low-order paths, delete the low-order path tunnel from the list of circuits.
Step 4 If you have complete visibility to all nodes, determine whether there are incomplete circuits such as stranded bandwidth from circuits that were not completely deleted.
Step 5 If you find incomplete circuits, determine whether they are working circuits and if they are still passing traffic.
Step 6 If the incomplete circuits are not needed or are not passing traffic, delete them and log out of CTC. Log back in and search for incomplete circuits again. Recreate any needed circuits.
Step 7 If the condition does not clear, verify that all circuits terminating in the reporting card are active by completing the following steps:
a. In node view, click the Circuits tab.
b. Verify that the Status column lists the port as active.
c. If the Status column lists the port as incomplete, and the incomplete does not change after a full initialization, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Step 8 After you determine that the port is active, verify the signal source received by the card reporting the alarm.
Step 9 If the condition does not clear, verify that the far-end STM-N card providing payload to the card is working properly.
Step 10 If the condition does not clear, verify the far-end cross-connect between the STM-N card and the E-N card.
Step 11 If the condition does not clear, clean the far-end optical fiber cable ends according to site practice. If no site practice exists, complete the procedure for cleaning optical connectors in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 12 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: PWR
The Battery Fail alarm occurs when one of the two power supplies (A or B) is not detected. This could be because the supply is removed or is not operational. The alarm does not distinguish between the individual power supplies, so onsite information about the conditions is necessary for troubleshooting.
Step 1 At the site, determine which battery is not present or operational.
Step 2 Remove the power cable from the faulty supply.
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
The BLSROSYNC alarm is not used in this platform in this release. It is reserved for future development.
Default Severity: Critical (CR), Service-Affecting (SA)
Note The severity is Minor (MN), Non-Service-Affecting (NSA) for SBY TCC2/TCC2P card.
SDH Logical Object: EQPT
The Primary Nonvolatile Backup Memory Failure alarm refers to a problem with the TCC2/TCC2P card flash memory. This alarm is raised on ACT/SBY TCC2/TCC2P cards. The alarm occurs when the TCC2/TCC2P card is in active or standby state and has one of four problems:
•Failure to format a flash partition.
•Failure to write a file to a flash partition.
•Problem at the driver level.
•Code volume fails cyclic redundancy checking (CRC, a method to verify for errors in data transmitted to the TCC2/TCC2P card).
The BKUPMEMP alarm can also cause the "EQPT" alarm on page 2-78. If the EQPT alarm is caused by BKUPMEMP, complete the following procedure to clear the BKUPMEMP and the EQPT alarm.
Step 1 Verify that both TCC2/TCC2P cards are powered and enabled by confirming lighted ACT/SBY LEDs on the TCC2/TCC2P cards.
Step 2 Determine whether the active or standby TCC2/TCC2P card has the alarm.
Step 3 If both cards are powered and enabled, reset the TCC2/TCC2P card where the alarm is raised. If the card is the active TCC2/TCC2P card, complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. The ACT/STBY LED of this card should be amber and the newly active TCC2/TCC2P card LED should be green.
If the card is the standby TCC2/TCC2P card, complete the "Reset the Standby TCC2/TCC2P Card" procedure.
Step 4 If the reset TCC2/TCC2P card has not rebooted successfully, or the alarm has not cleared, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) Any Card" procedure. If the Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Traffic Card" procedure.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: CE100T
The Carrier Loss alarm is raised on CE-100T-8 cards in Mapper mode when there is a circuit failure due to link integrity. It does not get raised when a user simply puts the port in the Unlocked state. It has to be Unlocked with a circuit or loopback.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Complete the "Clear the CARLOSS (G1000) Alarm" procedure. However, rather than checking for a TPTFAIL (G1000) at the end of the procedure, check for a "TPTFAIL (CE100T)" alarm on page 2-216.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: E100T, E1000F
A Carrier Loss alarm on the LAN E-Series Ethernet card is the data equivalent of the "LOS (STM1E, STMN)" alarm on page 2-146. The Ethernet card has lost its link and is not receiving a valid signal. The most common causes of the CARLOSS alarm are a disconnected cable, an Ethernet Gigabit Interface Converter (GBIC) fiber connected to an optical card rather than an Ethernet device, or an improperly installed Ethernet card. Ethernet card ports must be enabled for CARLOSS to occur. CARLOSS is declared after no signal is received for approximately 2.5 seconds.
CARLOSS also occurs after the restoration of a node database. In this instance, the alarm clears approximately 30 seconds after the node reestablishes Spanning Tree Protocol (STP). Reestablishment applies to the E-Series Ethernet cards but not to the G-Series card. The G-Series card does not use STP and is not affected by STP reestablishment.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 2 If the fiber cable is properly connected and attached to the port, verify that the cable connects the card to another Ethernet device and is not misconnected to an STM-N card. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 3 If no misconnection to an STM-N card exists, verify that the transmitting device is operational. If not, troubleshoot the device.
Step 4 If the alarm does not clear, use an Ethernet test set to determine whether a valid signal is coming into the Ethernet port. For specific procedures to use the test set equipment, consult the manufacturer.
Step 5 If a valid Ethernet signal is not present and the transmitting device is operational, replace the fiber cable connecting the transmitting device to the Ethernet port. To do this, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 6 If a valid Ethernet signal is present, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the Ethernet card.
Step 7 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the Ethernet card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 8 If a CARLOSS alarm repeatedly appears and clears, use the following steps to examine the layout of your network to determine whether the Ethernet circuit is part of an Ethernet manual cross-connect.
An Ethernet manual cross-connect is used when another vendor's equipment sits between ONS 15454 SDHs, and the open systems interconnect/target identifier address resolution protocol (OSI/TARP)-based equipment does not allow tunneling of the ONS 15454 SDH TCP/IP-based DCC. To circumvent a lack of continuous DCC, the Ethernet circuit is manually cross connected to a channel riding through the non-ONS network.
If the reporting Ethernet circuit is part of an Ethernet manual cross-connect, then the reappearing alarm could be a result of mismatched circuit sizes in the set up of the manual cross-connect. Determine this by completing the following steps. If the Ethernet circuit is not part of a manual cross-connect, the following steps do not apply.
a. Right-click anywhere in the row of the CARLOSS alarm.
b. Click Select Affected Circuits in the shortcut menu that appears.
c. Record the information in the type and size columns of the highlighted circuit.
d. From the examination of the layout of your network, determine which ONS 15454 SDH node and card are hosting the Ethernet circuit at the other end of the Ethernet manual cross-connect and complete the following substeps:
•Log into the ONS 15454 SDH at the other end of the Ethernet manual cross-connect.
•Double-click the Ethernet card that is part of the Ethernet manual cross-connect.
•Click the Circuits tab.
•Record the information in the type and size columns of the circuit that is part of the Ethernet manual cross-connect. The Ethernet manual cross-connect circuit connects the Ethernet card to an STM-N card at the same node.
e. Use the information you recorded to determine whether the two Ethernet circuits on each side of the Ethernet manual cross-connect have the same circuit size.
If one of the circuit sizes is incorrect, complete the "Delete a Circuit" procedure and reconfigure the circuit with the correct circuit size. For procedures, refer to the "Create Circuits and Tunnels" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 9 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: EQPT
The Carrier Loss Equipment alarm occurs when the ONS 15454 SDH and the workstation hosting CTC do not have a TCP/IP connection. CARLOSS is a problem involving the LAN or data circuit used by the RJ-45 connector on the TCC2/TCC2P card or the LAN backplane pin connection on the back of the ONS 15454 SDH. The alarm does not involve an Ethernet circuit connected to a port on an Ethernet (traffic) card. The problem is in the connection (usually a LAN problem) and not the CTC or the ONS 15454 SDH.
On TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, and MXP_2.5G_10G cards, CARLOSS is also raised against trunk ports when ITU-T G.709 monitoring is turned off.
A TXP_MR_2.5G card can raise a CARLOSS alarm when the payload is incorrectly configured for the 10 Gigabit Ethernet or 1 Gigabit Ethernet payload data types.
Note For more information about provisioning MXP or TXP PPMs, refer to the "Provision Transponder and Muxponder Cards" chapter of the Cisco ONS 15454 DWDM Installation and Operations Guide. For more information about the cards themselves, refer to the "Card Reference" chapter. For more information about MRC-12 and OC192-XFP/STM64-XFP cards, refer to the "Change Card Settings" chapter of the Cisco ONS 15454 SDH Procedure Guide. For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 If the reporting card is an MXP, TXP, MRC-12, or OC192-XVP/STM64-XFP card in an ONS 15454 SDH node, verify the data rate configured on the PPM by completing the following steps:
a. Double-click the reporting card.
b. Click the Provisioning > Pluggable Port Modules tabs.
c. View the Pluggable Port Modules area port listing in the Actual Equipment Type column for the card and compare this with the Selected PPM area Rate column contents.
d. If the rate does not match the actual equipment, you must delete and recreate the selected PPM. Select the PPM, click Delete, then click Create and choose the correct rate for the port rate.
Step 2 If the reporting card is an STM-N card, verify connectivity by pinging the ONS 15454 SDH that is reporting the alarm by completing the procedure in the "Verify PC Connection to the ONS 15454 SDH (ping)" section.
Step 3 If the ping is successful, it demonstrates that an active TCP/IP connection exists. Restart CTC by completing the following steps:
a. Exit from CTC.
b. Reopen the browser.
c. Log into CTC.
Step 4 Using optical test equipment, verify that proper receive levels are achieved. (For specific procedures to use the test set equipment, consult the manufacturer.)
Step 5 Verify that the optical LAN cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide
Step 6 If the fiber cable is properly connected and attached to the port, verify that the cable connects the card to another Ethernet device and is not misconnected to an STM-N card. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 7 If you are unable to establish connectivity, replace the fiber cable with a new known-good cable. To do this, refer to the "Install Cards and Fiber-Optic Cable" chapter of the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 8 If you are unable to establish connectivity, perform standard network or LAN diagnostics. For example, trace the IP route, verify cable continuity, and troubleshoot any routers between the node and CTC. To verify cable continuity, follow site practices.
Step 9 If you are unable to establish connectivity, perform standard network/LAN diagnostics. For example, trace the IP route, verify cable continuity, and troubleshoot any routers between the node. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: G1000
A Carrier Loss alarm on the LAN G-Series Ethernet card is the data equivalent of the "LOS (STM1E, STMN)" alarm on page 2-146. The Ethernet card has lost its link and is not receiving a valid signal.
CARLOSS on the G-Series card can be caused by one of two situations:
•The G-Series port reporting the alarm is not receiving a valid signal from the attached Ethernet device. The CARLOSS can be caused by an improperly connected Ethernet cable or a problem with the signal between the Ethernet device and the G-Series port.
•If a problem exists in the end-to-end path (including possibly the far-end G-Series card), the problem causes the reporting G-Series to turn off the Gigabit Ethernet transmitter. Turning off the transmitter typically causes the attached device to turn off its link laser, which results in a CARLOSS on the reporting G-Series card. The root cause is the problem in the end-to-end path. When the root cause is cleared, the far-end G-Series port turns the transmitter laser back on and clears the CARLOSS on the reporting card. If a turned-off transmitter causes the CARLOSS alarm, it is normally accompanied by a "TPTFAIL (G1000)" alarm on page 2-217 or STM-N alarms or conditions on the end-to-end path.
Refer to the Cisco ONS 15454 SDH Reference Manual for a description of the G-Series card's end-to-end Ethernet link integrity capability. Also see the "TRMT" alarm on page 2-219 for more information about alarms that occur when a point-to-point circuit exists between two G-Series cards.
Ethernet card ports must be unlocked for CARLOSS to occur. CARLOSS is declared after no signal is received for approximately 2.5 seconds.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 2 If the fiber cable is correctly connected and attached, verify that the cable connects the card to another Ethernet device and is not misconnected to an STM-N card.
Step 3 If no misconnection to the STM-N card exists, verify that the attached transmitting Ethernet device is operational. If not, troubleshoot the device.
Step 4 Verify that optical receive levels are within the normal range. These are listed in the "Optical Card Transmit and Receive Levels" section.
Step 5 If the alarm does not clear, use an Ethernet test set to determine whether a valid signal is coming into the Ethernet port. For specific procedures to use the test set equipment, consult the manufacturer.
Step 6 If a valid Ethernet signal is not present and the transmitting device is operational, replace the fiber cable connecting the transmitting device to the Ethernet port. To do this, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 7 If the alarm does not clear, and link autonegotiation is enabled on the G-Series port but the autonegotiation process fails, the card turns off its transmitter laser and reports a CARLOSS alarm. If link autonegotiation has been enabled for the port, determine whether there are conditions that could cause autonegotiation to fail by completing the following steps:
a. Confirm that the attached Ethernet device has autonegotiation enabled and is configured for compatibility with the asymmetric flow control on the card.
b. Confirm that the attached Ethernet device configuration allows reception of flow control frames.
Step 8 If the alarm does not clear, disable and reenable the Ethernet port to attempt to remove the CARLOSS condition. (The autonegotiation process restarts.)
Step 9 If the alarm does not clear and the "TPTFAIL (G1000)" alarm on page 2-217 is also reported, complete the "Clear the TPTFAIL (G1000) Alarm" procedure. If the TPTFAIL alarm is not raised, continue to the next step.
Note When the CARLOSS and the TPTFAIL alarms are reported, the condition could be caused by the G-Series card's end-to-end link integrity feature taking action on a remote failure indicated by the TPTFAIL alarm.
Step 10 If the TPTFAIL alarm was not raised, determine whether a terminal (inward) loopback has been provisioned on the port by completing the following steps:
a. In node view, click the card to go to card view.
b. Click the Maintenance > Loopback tabs.
c. If the port Admin State is listed as Locked, maintenance, a loopback could be provisioned. Go to Step 11.
Step 11 If a loopback was provisioned, complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
On the G-Series, provisioning a terminal (inward) loopback causes the transmit laser to turn off. If an attached Ethernet device detects the loopback as a loss of carrier, the attached Ethernet device shuts off the transmit laser to the G-Series card. Terminating the transmit laser could raise the CARLOSS alarm because the looped-back G-Series port detects the termination.
If the card does not have a loopback condition, continue to Step 12.
Step 12 If a CARLOSS alarm repeatedly appears and clears, the reappearing alarm could be a result of mismatched circuit sizes in the setup of the manual cross-connect. Perform the following steps if the Ethernet circuit is part of a manual cross-connect by completing the following steps:
Note An ONS 15454 SDH Ethernet manual cross-connect is used when another vendor's equipment sits between ONS nodes, and the OSI/TARP-based equipment does not allow tunneling of the ONS 15454 SDH TCP/IP-based DCC. To circumvent a lack of continuous DCC, the Ethernet circuit is manually cross connected to a channel riding through the non-ONS network.
a. Right-click anywhere in the row of the CARLOSS alarm.
b. Right-click or left-click Select Affected Circuits in the shortcut menu that appears.
c. Record the information in the type and size columns of the highlighted circuit.
d. Examine the layout of your network and determine which ONS 15454 SDH and card are hosting the Ethernet circuit at the other end of the Ethernet manual cross-connect by completing the following substeps:
•Log into the node at the other end of the Ethernet manual cross-connect.
•Double-click the Ethernet card that is part of the Ethernet manual cross-connect.
•Click the Circuits tab.
•Record the information in the type and size columns of the circuit that is part of the Ethernet manual cross-connect. The cross-connect circuit connects the Ethernet card to an STM-N card at the same node.
e. Determine whether the two Ethernet circuits on each side of the Ethernet manual cross-connect have the same circuit size from the circuit size information you recorded.
f. If one of the circuit sizes is incorrect, complete the "Delete a Circuit" procedure and reconfigure the circuit with the correct circuit size. Refer to the "Create Circuits and Tunnels" chapter in the Cisco ONS 15454 SDH Procedure Guide for detailed procedures to create circuits.
Step 13 If a valid Ethernet signal is present, complete the "Remove and Reinsert (Reseat) Any Card" procedure.
Step 14 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the Ethernet card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 15 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: ML100T, ML1000, MLFX
A Carrier Loss alarm on the ML-Series Ethernet card is the data equivalent of the "LOS (STM1E, STMN)" alarm on page 2-146. The Ethernet port has lost its link and is not receiving a valid signal.
A CARLOSS alarm occurs when the Ethernet port has been configured from the Cisco IOS command-line interface (CLI) as a no-shutdown port and one of the following problems also occurs:
•The cable is not properly connected to the near or far port.
•Autonegotiation is failing.
•The speed (10/100 ports only) is set incorrectly.
Note For information about provisioning ML-Series Ethernet cards from the Cisco IOS interface, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Verify that the LAN cable is properly connected and attached to the correct port on the ML-Series card and on the peer Ethernet port. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 2 If the alarm does not clear, verify that autonegotiation is set properly on the ML-Series card port and the peer Ethernet port.
Step 3 If the alarm does not clear, verify that the speed is set properly on the ML-Series card port and the peer Ethernet port if you are using 10/100 ports.
Step 4 If the alarm does not clear, the Ethernet signal is not valid, but the transmitting device is operational, replace the LAN cable connecting the transmitting device to the Ethernet port.
Step 5 If the alarm does not clear, disable and reenable the Ethernet port by performing a "shutdown" and then a "no shutdown" on the Cisco IOS CLI. Autonegotiation restarts.
Step 6 If the problem persists with the loopback installed, complete the "Remove and Reinsert (Reseat) Any Card" procedure.
Step 7 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 8 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
The CKTDOWN alarm is not used in this platform in this release. It is reserved for future development.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Cold Restart condition occurs when a card is physically removed and inserted, replaced, or when the ONS 15454 SDH power is initialized.
Step 1 Complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure.
Step 2 If the condition fails to clear after the card reboots, complete the "Remove and Reinsert (Reseat) Any Card" procedure.
Step 3 If the condition does not clear, complete the "Physically Replace a Traffic Card" procedure for the card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Input/Output Slot To Cross-Connect Communication Failure alarm can be caused by the cross-connect card when there is a communication failure for a traffic slot.
Step 1 Complete the "Reset a Traffic Card in CTC" procedure on the card in which the alarm is reported. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the CTC reset does not clear the alarm, move traffic off the reporting cross-connect card. Complete the "Side Switch the Active and Standby Cross-Connect Cards" procedure.
Step 4 Complete the "Remove and Reinsert (Reseat) Any Card" procedure on the card in which the alarm is reported.
Step 5 If the alarm does not clear, complete the "Physically Replace an In-Service Cross-Connect Card" procedure for the reporting cross-connect card or complete the "Physically Replace a Traffic Card" procedure on the card in which the alarm is reported.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Plug-In Module (card) Communication Failure alarm indicates that there is a communication failure between the TCC2/TCC2P card and the card. The failure could indicate a broken card interface.
Step 1 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card.
Step 2 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
A Communication Failure from Controller Slot to Controller Slot alarm for the TCC2/TCC2P card slot to TCC2/TCC2P card slot occurs when the main processor on the TCC2/TCC2P card in the first slot (TCC A) loses communication with the coprocessor on the same card. This applies to the Slot 7 TCC2/TCC2P card.
Step 1 Complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure to make the Slot 11 TCC2/TCC2P card active.
Step 2 Wait approximately 10 minutes for the Slot 7 TCC2/TCC2P card to reset as the standby TCC2/TCC2P card. Verify that the ACT/SBY LED is correctly illuminated before proceeding to the next step. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 Position the cursor over the Slot 11 TCC2/TCC2P card and complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure to return the card to the active state.
Step 4 If the reset card has not rebooted successfully, or the alarm has not cleared, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) Any Card" procedure. If the Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Traffic Card" procedure.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
A Communication Failure from Controller Slot to Controller Slot alarm for the TCC2/TCC2P card slot to TCC2/TCC2P card slot occurs when the main processor on the TCC2/TCC2P card in the second slot (TCC B) loses communication with the coprocessor on the same card. This applies to the Slot 11 TCC2/TCC2P card.
Step 1 Complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure to make the Slot 7 TCC2/TCC2P card active.
Step 2 Wait approximately 10 minutes for the Slot 11 TCC2/TCC2P card to reset as the standby TCC2/TCC2P card. Verify that the ACT/SBY LED is correctly illuminated before proceeding to the next step. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 Position the cursor over the Slot 7 TCC2/TCC2P card and complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure to return the Slot 11 TCC2/TCC2P card to the active state.
Step 4 If the reset card has not rebooted successfully, or the alarm has not cleared, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) Any Card" procedure. If the Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Traffic Card" procedure.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The CONTBUS-DISABLED alarm is a function of the Release 6.0 enhanced cell bus verification feature. This alarm occurs when a card is defective upon insertion into the chassis or when a card already present in the chassis becomes defective. (That is, the card fails the enhanced cell bus verification test.) The alarm persists as long as the defective card remains in the chassis. When the card is removed, CONTBUS-DISABLED will remain raised for a one-minute wait time. This wait time is designed as a guard period so that the system can distinguish this outage from a briefer card reset communication outage.
If no card is reinserted into the original slot during the wait time, the alarm clears. After this time, a different, nondefective card (not the original card) should be inserted.
When CONTBUS-DISABLED is raised, no message-oriented communication is allowed to or from this slot to the TCC2/TCC2P card (thus avoiding node communication failure).
CONTBUS-DISABLED overrides the IMPROPRMVL alarm during the one-minute wait period, but afterward IMPROPRMVL can be raised because it is no longer suppressed. IMPROPRMVL is raised after CONTBUS-DISABLED clears if the card is in the node database. If CONTBUS-DISABLED has cleared but IMPROPRMVL is still active, inserting a card will clear the IMPROPRMVL alarm.
Step 1 If the IMPROPRMVL alarm is raised, complete the "Physically Replace a Traffic Card" procedure. (For general information about card installation, refer to the "Install Cards and Fiber-Optic Cable" chapter of the Cisco ONS 15454 SDH Procedure Guide.)
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
A TCCA to Shelf A Slot Communication Failure alarm occurs when the active Slot 7 TCC2/TCC2P card (TCC A) has lost communication with another card in the shelf. The other card is identified by the Object column in the CTC alarm window.
The CONTBUS-IO-A alarm can appear briefly when the ONS 15454 SDH switches to the protect TCC2/TCC2P card. In the case of a TCC2/TCC2P card protection switch, the alarm clears after the other cards establish communication with the newly active TCC2/TCC2P card. If the alarm persists, the problem lies with the physical path of communication from the TCC2/TCC2P card to the reporting card. The physical path of communication includes the TCC2/TCC2P card, the other card, and the backplane.
Step 1 Ensure that the reporting card is physically present in the shelf. Record the card type. Click the Inventory tab and view the Eqpt Type column to reveal the provisioned type.
If the actual card type and the provisioned card type do not match, see the "MEA (EQPT)" alarm on page 2-167 for the reporting card.
Step 2 If the alarm object is any single card slot other than the standby Slot 11 TCC2/TCC2P card, perform a CTC reset of the object card. Complete the "Reset a Traffic Card in CTC" procedure. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 3 If the alarm object is the standby Slot 11 TCC2/TCC2P card, complete the "Reset a Traffic Card in CTC" procedure for it. The procedure is similar.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. (A reset standby card remains standby.)
Step 4 If CONTBUS-IO-A is raised on several cards at once, complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Step 5 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 6 If the CTC reset does not clear the alarm, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the reporting card.
Step 7 If the reset card has not rebooted successfully, or the alarm has not cleared, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free TAC numbers for your country. If the Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure. If the Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Traffic Card" procedure.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
A TCC B to Shelf Communication Failure alarm occurs when the active Slot 11 TCC2/TCC2P card (TCC B) has lost communication with another card in the shelf. The other card is identified by the Object column in the CTC alarm window.
The CONTBUS-IO-B alarm could appear briefly when the ONS 15454 SDH switches to the protect TCC2/TCC2P card. In the case of a TCC2/TCC2P card protection switch, the alarm clears after the other cards establish communication with the newly active TCC2/TCC2P card. If the alarm persists, the problem lies with the physical path of communication from the TCC2/TCC2P card to the reporting card. The physical path of communication includes the TCC2/TCC2P card, the other card, and the backplane.
Step 1 Ensure that the reporting card is physically present in the shelf. Record the card type. Click the Inventory tab and view the Eqpt Type column to reveal the provisioned type.
If the actual card type and the provisioned card type do not match, see the "MEA (EQPT)" alarm on page 2-167 for the reporting card.
Step 2 If the alarm object is any single card slot other than the standby Slot 7 TCC2/TCC2P card, perform a CTC reset of the object card. Complete the "Reset a Traffic Card in CTC" procedure. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 3 If the alarm object is the standby Slot 7 TCC2/TCC2P card, complete the "Reset a Traffic Card in CTC" procedure for it. The procedure is similar.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. (A reset standby card remains standby.)
Step 4 If CONTBUS-IO-B is raised on several cards at once, complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Step 5 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 6 If the CTC reset does not clear the alarm, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the reporting card.
Step 7 If the reset card has not rebooted successfully, or the alarm has not cleared, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free TAC numbers for your country. If the Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure. If the Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Traffic Card" procedure.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Connection Equipment Mismatch condition is raised when there is a mismatch between the cross-connect card preprovisioned in the slot and the card actually present in the shelf. For example, an XC-VXL card could be preprovisioned in Slot 10, but another card could be physically installed.
Note Cisco does not support configurations of unmatched cross-connect cards in Slot 8 and Slot 10, although this situation could briefly occur during the upgrade process.
Note The cross-connect card you are replacing should not be the active card. (It can be in SBY state or otherwise not in use.)
Note During an upgrade, this condition occurs and is raised as its default severity, Not Alarmed (NA). However, after the upgrade has occurred, if you wish to change the condition's severity so that it is Not Reported (NR), you can do this by modifying the alarm profile used at the node. For more information about modifying alarm severities, refer to the "Manage Alarms" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 1 Determine what kind of card is preprovisioned in the slot by completing the following steps:
a. In node view, click the Inventory tab.
b. View the slot's row contents in the Eqpt Type and Actual Eqpt Type columns.
The Eqpt Type column contains the equipment that is provisioned in the slot. The Actual Eqpt Type contains the equipment that is physically present in the slot. For example, Slot 8 could be provisioned for an XCVT card, which is shown in the Eqpt Type column, but a different cross-connect card could be physically present in the slot. (This card would be shown in the Actual Eqpt Type column.)
Step 2 Complete the "Physically Replace a Traffic Card" procedure for the mismatched card.
Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Interconnection Equipment Failure Protect Cross-Connect Card Payload Bus Alarm indicates a failure of the main payload between the protect ONS 15454 SDH Slot 10 cross-connect card and the reporting traffic card. The cross-connect card and the reporting card are no longer communicating through the backplane. The problem exists in the cross-connect card and the reporting traffic card, or the TCC2/TCC2P card and the backplane.
Note This alarm automatically raises and clears when the Slot 8 cross-connect card is reseated.
Step 1 If all traffic cards show CTNEQPT-PBPROT alarm, complete the following steps:
a. Complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure for the standby TCC2/TCC2P card.
b. If the reseat fails to clear the alarm, complete the "Physically Replace a Traffic Card" procedure for the standby TCC2/TCC2P card.
Step 2 If not all cards show the alarm, perform a CTC reset on the standby STM-64 card. Complete the "Reset a Traffic Card in CTC" procedure. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 3 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
If the cross-connect reset is not complete and error-free or if the TCC2/TCC2P card reboots automatically, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free TAC numbers for your country.
Step 4 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the standby STM-64 card.
Step 5 Determine whether the card is an active card or standby card in a protection group. Click the node view Maintenance > Protection tabs, then click the protection group. The cards and their status are displayed in the list.
Step 6 If the reporting traffic card is the active card in the protection group, complete the "Initiate a 1:1 Card Switch Command" procedure. After you move traffic off the active card, or if the reporting card is standby, continue with the following steps.
Step 7 Complete the "Reset a Traffic Card in CTC" procedure on the reporting card. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 8 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 9 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the reporting card.
Step 10 Complete the "Initiate a 1:1 Card Switch Command" procedure to switch traffic back.
Step 11 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the reporting traffic card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 12 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Interconnection Equipment Failure Working Cross-Connect Card Payload Bus alarm indicates a failure in the main payload bus between the ONS 15454 SDH Slot 8 cross-connect card and the reporting traffic card. The cross-connect card and the reporting card are no longer communicating through the backplane. The problem exists in the cross-connect card and the reporting traffic card, or the TCC2/TCC2P card and the backplane.
Note This alarm automatically raises and clears when the ONS 15454 SDH Slot 10 cross-connect card is reseated.
Step 1 If all traffic cards show CTNEEQPT-PBWORK alarm, complete the following steps:
a. Complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure for the active TCC2/TCC2P card and then complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure.
b. If the reseat fails to clear the alarm, complete the "Physically Replace a Traffic Card" procedure for the TCC2/TCC2P card.
Step 2 If not all cards show the alarm, complete the "Side Switch the Active and Standby Cross-Connect Cards" procedure for the active cross-connect card.
Step 3 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 4 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 5 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the standby cross-connect card.
Step 6 If the alarm does not clear and the reporting traffic card is the active card in the protection group, complete the "Initiate a 1:1 Card Switch Command" procedure. If the card is standby, or if you have moved traffic off the active card, proceed with the following steps.
Step 7 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 8 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 9 If the CTC reset does not clear the alarm, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the reporting card.
Step 10 If you switched traffic, complete the "Initiate a 1:1 Card Switch Command" procedure to switch it back.
Step 11 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the cross-connect card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 12 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the reporting traffic card.
Step 13 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: NE
The Software Data Integrity Fault alarm occurs when the TCC2/TCC2P card exceeds its flash memory capacity.
Step 1 Complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: NE
The Standby Database Out Of Synchronization alarm occurs when the standbyTCC2/TCC2P card "To be Active" database does not synchronize with the active database on the active TCC2/TCC2P card.
Step 1 Save a backup copy of the active TCC2/TCC2P card database. Refer to the "Maintain the Node" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 2 Make a minor provisioning change to the active database to see if applying a provisioning change clears the alarm by completing the following steps:
a. In node view, click the Provisioning > General > General tabs.
b. In the Description field, make a small change such as adding a period to the existing entry.
The change causes a database write but does not affect the node state. The write could take up to a minute.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: DS3
The DS-3 Frame Format Mismatch condition indicates that a frame format mismatch on a signal transiting the ONS 15454 SDH DS3i-N-12 card. The condition occurs when the provisioned line type and incoming signal frame format type do no match. For example, if the line type for a DS3i-N-12 card is set to C Bit and the incoming signal frame format is detected as M13, then the ONS 15454 SDH reports a DS3-MISM condition.
Step 1 Display the CTC card view for the reporting DS3i-N-12 card.
Step 2 Click the Provisioning > Line tabs.
Step 3 For the row on the appropriate port, verify that the Line Type column is set to match the expected incoming signal (C Bit or M13).
Step 4 If the Line Type drop-down list does not match the expected incoming signal, select the correct Line Type in the drop-down list.
Step 5 Click Apply.
Step 6 If the condition does not clear after the user verifies that the provisioned line type matches the expected incoming signal, use an optical test set to verify that the actual signal coming into the ONS 15454 SDH matches the expected incoming signal. For specific procedures to use the test set equipment, consult the manufacturer.
Step 7 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Minor (MN), Non-Service Affecting (NSA)
SDH Logical Object: NE
The Duplicate IP Address alarm indicates that the alarmed node IP address is already in use within the same DCC area. When this happens, CTC no longer reliably connects to either node. Depending on how the packets are routed, CTC could connect to either node (having the same IP address). If CTC has connected to both nodes before they shared the same address, it has two distinct NodeModel instances (keyed by the node ID portion of the MAC address).
Step 1 Isolate the alarmed node from the other node having the same address by completing the following steps:
a. Connect to the alarmed node using the Craft port on the ONS 15454 SDH chassis.
b. Begin a CTC session.
c. In the login dialog window, uncheck the Network Discovery check box.
Step 2 In node view, click the Provisioning > Network > General tabs.
Step 3 In the IP Address field, change the IP address to a unique number.
Step 4 Click Apply.
Step 5 Restart any CTC sessions that are logged into either of the formerly duplicated node IDs. (For procedures to log in or log out, refer to the "Set Up PC and Log Into the GUI" chapter in the Cisco ONS 15454 SDH Procedure Guide.)
Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: NE
The Duplicate Node Name alarm indicates that the alarmed node's alphanumeric name is already being used within the same DCC area.
Step 1 In node view, click the Provisioning > General > General tabs.
Step 2 In the Node Name field, enter a unique name for the node.
Step 3 Click Apply.
Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: PWR
The Extreme High Voltage Battery alarm occurs in a -48 VDC or -60 VDC environment when the voltage on a battery lead input exceeds the extreme high power threshold. This threshold, with a value of -56.7 VDC in -48 VDC systems or -72 VDC in -60 VDC systems, is user-provisionable. The alarm remains raised until the voltage remains under the threshold for 120 seconds. (For information about changing this threshold, refer to the "Turn Up Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.)
Step 1 The problem is external to the ONS 15454 SDH. Troubleshoot the power source supplying the battery leads.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: PWR
The Extreme Low Voltage Battery alarm occurs in a -48 VDC environment when the voltage on the battery feeds is extremely low or has been lost, and power redundancy is no longer guaranteed. The threshold for this alarm is -40.5 VDC in -48 VDC systems or -50 VDC in -60 VDC systems. The alarm clears when voltage remains above -40.5 VDC for 120 seconds.
Step 1 The problem is external to the ONS 15454 SDH. Troubleshoot the power source supplying the battery leads.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
DWDM Logical Object: TRUNK
The SDH Data Communications Channel (DCC) Termination Failure alarm occurs when the ONS 15454 SDH loses its data communications channel. Although this alarm is primarily SDH, it can apply to DWDM. For example, the OSCM card can raise this alarm on its STM-1 section overhead.
The RS-DCC consists of three bytes, D1 through D3, in the SDH overhead. The bytes convey information about operation, administration, maintenance, and provisioning (OAM&P). The ONS 15454 SDH uses the DCC on the SDH section overhead to communicate network management information.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Note If a circuit shows an incomplete state when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.
Note For more information about DWDM cards, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.
Step 1 If the "LOS (DS1, DS3)" alarm on page 2-142 is also reported, complete the "Clear the LOS (STM1E, STMN) Alarm" procedure.
Step 2 If the "SFTWDOWN" condition on page 2-198 is reported, complete the "Clear the SF (DS3, E1, E3, E4, STMN) Condition" procedure.
Step 3 If the alarm does not clear on the reporting node, verify the physical connections between the cards and that the fiber-optic cables are configured to carry RS-DCC traffic. If they are not, correct them. For more information about STM-N fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
If the physical connections are correct and configured to carry DCC traffic, ensure that both ends of the fiber span have unlocked ports. Verify that the ACT/SBY LED on each card is green.
Step 4 When the LEDs on the cards are correctly illuminated, complete the "Verify or Create Node RS-DCC Terminations" procedure to verify that the DCC is provisioned for the ports at both ends of the fiber span.
Step 5 Repeat Step 4 at the adjacent nodes.
Step 6 If DCC is provisioned for the ends of the span, verify that the port is active and in service by completing the following steps:
a. Confirm that the card shows a green LED in CTC or on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the port is in service, double-click the card in CTC to display the card view.
c. For an STM-N card, click the Provisioning > Line tabs. For the OSCM card, click the Provisioning > STM-1 Line tabs.
d. Verify that the Admin State column lists the port as Unlocked.
e. If the Admin State column lists the port as locked,maintenance or locked,disabled, click the column and click Unlocked from the drop-down list. Click Apply.
Step 7 For all nodes, if the card is in service, use an optical test set to determine whether signal failures are present on fiber terminations. For specific procedures to use the test set equipment, consult the manufacturer.
Step 8 If no signal failures exist on terminations, measure power levels to verify that the budget loss is within the parameters of the receiver. See the "Optical Card Transmit and Receive Levels" section for non-DWDM card levels.
Step 9 If budget loss is within parameters, ensure that fiber connectors are securely fastened and properly terminated. For more information refer to "Install Cards and Fiber-Optic Cables" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 10 If fiber connectors are properly fastened and terminated, complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Resetting the active TCC2/TCC2P card switches control to the standby TCC2/TCC2P card. If the alarm clears when the ONS 15454 SDH node switches to the standby TCC2/TCC2P card, the user can assume that the previously active card is the cause of the alarm.
Step 11 If the TCC2/TCC2P card reset does not clear the alarm, delete the problematic RS-DCC termination by completing the following steps:
a. From card view, click View > Go to Previous View if you have not already done so.
b. Click the Provisioning > Comm Channels > RS-DCC tabs.
c. Highlight the problematic DCC termination.
d. Click Delete.
e. Click Yes in the Confirmation Dialog box.
Step 12 Recreate the RS-DCC termination. Refer to the "Turn Up Network" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 13 Verify that both ends of the DCC have been recreated at the optical ports.
Step 14 If the alarm has not cleared, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) Any Card" procedure. If the Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Traffic Card" procedure.
The EOC-L alarm is not used in this platform in this release. It is reserved for future development.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Objects: AICI-AEP, AICI-AIE, EQPT
DWDM Logical Object: PPM
An Equipment Failure alarm indicates that a hardware failure has occurred on the reporting card.
If the EQPT alarm occurs with a BKUPMEMP alarm, see the "BKUPMEMP" section. The BKUPMEMP procedure also clears the EQPT alarm.
Step 1 If traffic is active on the alarmed port, you could need to switch traffic away from it. See the "Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
Step 2 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 3 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. Verify the LED status. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 4 If the CTC reset does not clear the alarm, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the reporting card.
Step 5 If the physical reseat of the card fails to clear the alarm, complete the "Physically Replace a Traffic Card" procedure for the reporting card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
An Equipment-Diagnostic Failure alarm indicates that a software or hardware failure has occurred on the reporting card. This alarm can be raised against a traffic card or a cross-connect card.
Step 1 If traffic is active on the alarmed card, you could need to switch traffic away from it. Refer to the "Generic Signal and Circuit Procedures" section for procedures.
Step 2 Complete the "Remove and Reinsert (Reseat) Any Card" procedure for the alarmed card.
Step 3 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure if it is raised against a traffic card, or complete the "Physically Replace an In-Service Cross-Connect Card" procedure if the alarm is raised against the cross-connect card.
Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: FAN
The Replaceable Equipment or Unit Missing alarm is reported against the fan-tray assembly unit. It indicates that the replaceable fan-tray assembly is missing or not fully inserted. It could also indicate that the ribbon cable connecting the alarm interface extension (AIE) to the system board is bad.
Step 1 If the alarm is reported against the fan, verify that the fan-tray assembly is present.
Step 2 If the fan-tray assembly is present, complete the "Replace the Fan-Tray Assembly" procedure.
Step 3 If no fan-tray assembly is present, obtain a fan-tray assembly and install it using the "Install the Fan-Tray Assembly," procedure in the "Maintain the Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 4 If the alarm does not clear, replace the ribbon cable from the AIE to the system board with a known-good ribbon cable.
Step 5 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Error in Startup Configuration alarm applies to the ML-Series Ethernet cards. These cards process startup configuration files line by line. If one or more lines cannot be executed, the error causes the ERROR-CONFIG alarm. ERROR-CONFIG is not caused by hardware failure.
The typical reasons for an errored startup file are:
•The user stored the configuration for one type of ML-Series card in the database and then installed another type in its slot.
•The configuration file contained a syntax error on one of the lines.
Note For information about provisioning the ML-Series Ethernet cards from the Cisco IOS interface, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 If you have a different type of ML-Series card specified in the startup configuration file than what you have installed, create the correct startup configuration.
Follow the card provisioning instructions in the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 2 Upload the configuration file to the TCC2/TCC2P card by completing the following steps:
a. In node view, right-click the ML-Series card graphic.
b. Choose IOS Startup Config from the shortcut menu.
c. Click Local > TCC and navigate to the file location in the Open dialog box.
Step 3 Complete the "Reset a Traffic Card in CTC" procedure.
Step 4 If the alarm does not clear or if your configuration file was correct according to the installed card, start an Cisco IOS CLI for the card by completing the following steps:
a. Right click the ML-Series card graphic in node view.
b. Choose Open IOS Connection from the shortcut menu.
Note Open IOS Connection is not available unless the ML-Series card is physically installed in the shelf.
Follow the card provisioning instructions in the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327 to correct the errored configuration file line.
Step 5 Execute the following CLI command:
copy run start
The command copies the new card configuration into the database and clears the alarm.
Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE
The Rear Panel Ethernet Link Removed condition, if enabled in the network defaults, is raised under the following conditions:
•The node.network.general.AlarmMissingBackplane LAN field in NE defaults is enabled.
•The node is configured as a gateway network element (GNE).
•The backplane LAN cable is removed.
Step 1 To clear this alarm, reconnect the backplane cable. Refer to the "Install the Shelf and FMECS" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures to install this cable.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: STMN
A Procedural Error Misconnect East/West Direction alarm occurs when nodes in a ring have an east slot misconnected to another east slot or a west slot misconnected to another west slot. In most cases, the user did not connect the fibers correctly or the ring provisioning plan was flawed. You can physically reconnect the cable to the correct slots to clear the E-W-MISMATCH alarm. Alternately, you can delete and recreate the span in CTC to change the west line and east line designations. The CTC method clears the alarm, but could change the traditional east-west node connection pattern of the ring.
Note The E-W-MISMATCH alarm also appears during the initial setup of a ring with its east-west slots and ports configured correctly. In this instance, the alarm clears itself shortly after the ring setup is complete.
Note The lower-numbered slot on a node is traditionally labeled the west slot. The higher numbered slot is traditionally labeled the east slot. For example, Slot 1 is West and Slot 14 is East.
Note The physical switch procedure is the recommend method of clearing the E-W-MISMATCH alarm. The physical switch method reestablishes the logical pattern of connection in the ring. However, you can also use CTC to recreate the span and identify the misconnected slots as east and west. The CTC method is useful when the misconnected node is not geographically near the troubleshooter.
Step 1 Diagram the ring setup, including nodes and spans, on a piece of paper or white board.
Step 2 In node view, click View > Go to Network View.
Step 3 Label each of the nodes on the diagram with the same name that appears on the network map.
Step 4 Right-click each span to display the node name/slot/port for each end of the span.
Step 5 Label the span ends on the diagram with the same information. For example, with Node 1/Slot 12/Port 1—Node 2/Slot 6/Port 1 (2F MS-SPRing STM-16, Ring Name=0), label the end of the span that connects Node 1 and Node 2 at the Node 1 end as Slot 12/Port 1. Label the Node 2 end of that same span Slot 6/ Port 1.
Step 6 Repeat Steps 4 and 5 for each span on your diagram.
Step 7 Label the highest slot at each node east and the lowest slot at each node west.
Step 8 Examine the diagram. You should see a clockwise pattern of west slots connecting to east slots for each span. Refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide for more information about configuring the system.
Step 9 If any span has an east-to-east or west-to-west connection, physically switching the fiber connectors from the card that does not fit the pattern to the card that continues the pattern should clear the alarm.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 10 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Step 1 Log into the misconnected node. A misconnected node has both ring fibers connecting it to its neighbor nodes misconnected.
Step 2 Click the Maintenance > MS-SPRing tabs.
Step 3 From the row of information for the fiber span, complete the "Identify an MS-SPRing Ring Name or Node ID Number" procedure to identify the node ID, ring name, and the slot and port in the East Line column and West Line column. Record the above information.
Step 4 Click View > Go to Network View.
Step 5 Delete and recreate the MS-SPRing by completing the following steps:
a. Click the Provisioning > MS-SPRing tabs.
b. Click the row from Step 3 to select it and click Delete.
c. Click Create.
d. Fill in the ring name and node ID from the information collected in Step 3.
e. Click Finish.
Step 6 Display node view and click the Maintenance > MS-SPRing tabs.
Step 7 Change the West Line drop-down list to the slot you recorded for the East Line in Step 3.
Step 8 Change the East Line drop-down list to the slot you recorded for the West Line in Step 3.
Step 9 Click OK.
Step 10 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Excess Collisions on the LAN alarm indicates that too many collisions are occurring between data packets on the network management LAN, and communications between the ONS 15454 SDH and CTC could be affected. The network management LAN is the data network connecting the workstation running the CTC software to the TCC2/TCC2P card. The problem causing the alarm is external to the ONS 15454 SDH.
Troubleshoot the network management LAN connected to the TCC2/TCC2P card for excess collisions. You might need to contact the system administrator of the network management LAN to accomplish the following steps.
Step 1 Verify that the network device port connected to the TCC2/TCC2P card has a flow rate set to 10 Mb, half-duplex.
Step 2 If the alarm does not clear, troubleshoot the network device connected to the TCC2/TCC2P card and the network management LAN.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Exercise Ring command issues ring protection switching of the requested channel without completing the actual bridge and switch. The EXERCISE-RING-FAIL condition is raised if the command was issued and accepted but the exercise did not take place.
Note If the exercise command gets rejected due to the existence of a higher priority condition in the ring, EXERCISE-RING-FAIL is Not Reported (NR).
Step 1 Look for and clear, if present, the "LOF (DS1, DS3, E1, E4, STM1E, STMN)" alarm on page 2-136, the "LOS (STM1E, STMN)" alarm on page 2-146, or MS-SPRing alarms.
Step 2 Reissue the Exercise Ring command by completing the following steps:
a. Click the Maintenance > MS-SPRing tabs.
b. Click the row of the affected ring under the West Switch column.
c. Select Exercise Ring in the drop-down list.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Exercise Span command issues span switching of the requested channel without completing the actual bridge and switch. The EXERCISE-SPAN-FAIL alarm is raised if the command was issued and accepted but the exercise did not take place.
Note If the exercise command gets rejected due to the existence of a higher priority condition in the span or ring, EXERCISE-SPAN-FAIL is Not Reported (NR).
Step 1 Look for and clear, if present, the "LOF (DS1, DS3, E1, E4, STM1E, STMN)" alarm on page 2-136, the "LOS (STM1E, STMN)" alarm on page 2-146, or a MS-SPRing alarm.
Step 2 Complete the "Initiate an Exercise Ring Switch on an MS-SPRing" procedure.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: ENVALRM
An External Facility alarm is detected externally from the node because an environmental alarm is present. For example, an open door or flooding can cause the alarm.
Step 1 In node view, double-click the MIC-A/P card to display the card view.
Step 2 Click the Maintenance tab to gather further information about the EXT alarm.
Step 3 Perform your standard operating procedure for this environmental condition.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: STMN
An Extra Traffic Preempted alarm occurs on STM-N cards in two-fiber and four-fiber MS-SPRings because low-priority traffic directed to the protect system has been preempted by a working system protection switch.
Step 1 Verify that the protection switch has occurred by verifying that the Conditions window shows the switch.
Step 2 If a ring switch has occurred, clear the alarm on the working system by following the appropriate alarm procedure in this chapter. For more information about protection switches, refer to the "Protection Switching, Lock Initiation, and Clearing" section.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN, VCMON-HP
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Failure to Switch to Protection Facility condition occurs when a working or protect electrical or optical facility switches to its companion port by using a MANUAL command. For example, if you attempt to manually switch traffic from an unused protect port to an in-service working port, the switch will fail (because traffic is already present on the working port) and you will see the FAILTOSW condition.
Step 1 Look up and troubleshoot the higher-priority alarm. Clearing the higher-priority condition frees the card and clears the FAILTOSW.
Note A higher-priority alarm is an alarm raised on the working electrical or optical card using the 1:N card protection group. The working electrical or optical card is reporting an alarm but not reporting a FAILTOSW condition.
Step 2 If the condition does not clear, replace the working electrical or optical card that is reporting the higher priority alarm by following the "Physically Replace a Traffic Card" procedure. This card is the working electrical or optical card using the protect card and not reporting FAILTOSW.
Replacing the working electrical or optical card that is reporting the higher-priority alarm allows traffic to revert to the working slot and the card reporting the FAILTOSW to switch to the protect card.
Note Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the "Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: VCMON-HP
The High-Order Path Failure to Switch to Protection condition occurs when a high-order path circuit fails to switch to the working or protect electrical circuit using the MANUAL command.
Step 1 Complete the "Clear the FAILTOSW Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP
The Low-Order Failure to Switch to Protection condition occurs when a low-order path circuit fails to switch to the working or protect electrical circuit using the MANUAL command.
Step 1 Complete the "Clear the FAILTOSW Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Fail to Switch to Protection Ring condition occurs when a ring switch did not complete because of internal APS problems.
FAILTOSWR clears in any of the following situations:
•A physical card pull of the active TCC2/TCC2P card (done under the supervision of Cisco Technical Support).
•A node power cycle.
•A higher priority event, such as an external switch command.
•The next ring switch succeeds.
•The cause of the APS switch such as the "SD (DS1, DS3, E1, E3, E4, STM1E, STMN)" condition on page 2-191 or the "SF (DS1, DS3, E1, E3, E4, STMN)" condition on page 2-195 clears.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Note If a circuit shows a partial state when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.
Step 1 Perform the EXERCISE RING command on the reporting card by completing the following steps:
a. Click the Maintenance > MS-SPRing tabs.
b. Click the row of the affected ring under the West Switch column.
c. Select Exercise Ring in the drop-down list.
Step 2 If the condition does not clear, from the view menu, choose Go to Network View.
Step 3 Look for alarms on STM-N cards that make up the ring or span and troubleshoot these alarms.
Step 4 If clearing other alarms does not clear the FAILTOSWR condition, log into the near-end node.
Step 5 Click the Maintenance > MS-SPRing tabs.
Step 6 Record the STM-N cards listed under West Line and East Line. Ensure that these STM-N cards and ports are active and in service by completing the following steps:
a. Verify the LED status: A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. Double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as Unlocked.
e. If the Admin State column lists the port as locked,maintenance or locked,disabled, click the column and choose Unlocked. Click Apply.
Step 7 If the STM-N cards are active and in service, verify fiber continuity to the ports on the recorded cards. To verify fiber continuity, follow site practices.
Step 8 If fiber continuity to the ports is good, use an optical test set to verify that a valid signal exists on the line. For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.
Step 9 If the signal is valid, clean the fiber according to site practice. If no site practice exists, complete the procedure for cleaning optical connectors in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Step 10 If cleaning the fiber does not clear the condition, verify that the power level of the optical signal is within the STM-N card receiver specifications. The "Optical Card Transmit and Receive Levels" section lists these specifications.
Step 11 Repeat Steps 7 through 10 for any other ports on the card.
Step 12 If the optical power level for all STM-N cards is within specifications, complete the "Physically Replace a Traffic Card" procedure for the protect standby STM-N card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 13 If the condition does not clear after you replace the MS-SPRing cards on the node one by one, repeat
Steps 4 through 12 for each of the nodes in the ring.
Step 14 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Failure to Switch to Protection Span condition signals an APS span switch failure. For a four-fiber MS-SPRing, a failed span switch initiates a ring switch. If the ring switch occurs, the FAILTOSWS condition does not appear. If the ring switch does not occur, the FAILTOSWS condition appears. FAILTOSWS clears when one of the following situations occurs:
•A physical card pull of the active TCC2/TCC2P card (done under the supervision of Cisco Technical Support).
•A node power cycle.
•A higher priority event such as an external switch command.
•The next span switch succeeds.
•The cause of the APS switch such as the "SD (DS1, DS3, E1, E3, E4, STM1E, STMN)" condition on page 2-191 or the "SF (DS1, DS3, E1, E3, E4, STMN)" condition on page 2-195 clears.
Step 1 Perform the EXERCISE SPAN command on the reporting card by completing the following steps:
a. Click the Maintenance > MS-SPRing tabs.
b. Determine whether the card you would like to exercise is the east card or the west card.
c. Click the row of the affected span under the East Switch or West Switch column.
d. Select Exercise Span in the drop-down list.
Step 2 If the condition does not clear, from the view menu, choose Go to Network View.
Step 3 Look for alarms on STM-N cards that make up the ring or span and troubleshoot these alarms.
Step 4 If clearing other alarms does not clear the FAILTOSWS condition, log into the near-end node.
Step 5 Click the Maintenance > MS-SPRing tabs.
Step 6 Record the STM-N cards listed under West Line and East Line. Ensure that these STM-N cards are active and in service by completing the following steps:
a. Verify the LED status: A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the STM-N port is in service, double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as Unlocked.
e. If the Admin State column lists the port as locked,maintenance or locked,disabled, click the column and choose Unlocked. Click Apply.
Step 7 If the STM-N cards are active and in service, verify fiber continuity to the ports on the recorded cards. To verify fiber continuity, follow site practices.
Step 8 If fiber continuity to the ports is good, use an optical test set to verify that a valid signal exists on the line. For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.
Step 9 If the signal is valid, clean the fiber according to site practice. If no site practice exists, complete the procedure for cleaning optical connectors in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Step 10 If cleaning the fiber does not clear the condition, verify that the power level of the optical signal is within the STM-N card receiver specifications. The "Optical Card Transmit and Receive Levels" section lists these specifications.
Step 11 Repeat Steps 7 through 10 for any other ports on the card.
Step 12 If the optical power level for all STM-N cards is within specifications, complete the "Physically Replace a Traffic Card" procedure for the protect standby STM-N card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 13 If the condition does not clear after you replace the MS-SPRing cards on the node one by one, follow
Steps 4 through 12 for each of the nodes in the ring.
Step 14 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: FAN
The Fan Failure alarm indicates a problem with the fan-tray assembly. When the fan-tray assembly is not fully functional, the temperature of the ONS 15454 SDH can rise above its normal operating range. The fan-tray assembly contains six fans and needs a minimum of five working fans to properly cool the ONS 15454 SDH. However, even with five working fans, the fan-tray assembly could need replacement because a sixth working fan is required for extra protection against overheating.
Step 1 Determine whether the air filter needs replacement. Complete the "Inspect, Clean, and Replace the Reusable Air Filter" procedure.
Step 2 If the filter is clean, complete the "Remove and Reinsert a Fan-Tray Assembly" procedure.
Note The fan-tray assembly should run immediately when correctly inserted.
Step 3 If the fan does not run or the alarm persists, complete the "Replace the Fan-Tray Assembly" procedure.
Step 4 If the replacement fan-tray assembly does not operate correctly, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: FCMR
DWDM Logical Objects: FC, TRUNK
The Fibre Channel Distance Extension Credit Starvation alarm occurs on storage access networking (SAN) Fibre Channel/Fiber Connectivity (FICON) FC_MR-4 cards when the congestion prevents the generic framing procedure (GFP) transmitter from sending frames to the FC_MR-4 card port. For example, the alarm can be raised when an operator configures a card to autodetect framing credits but the card is not connected to an interoperable FC-SW-standards-based Fibre Channel/FICON port.
FC-NO-CREDITS is raised only if transmission is completely prevented. (If traffic is slowed but still passing, this alarm is not raised.) The alarm is raised in conjunction with the GFP-NO-BUFFERS alarm. For example, if the FC-NO-CREDITS alarm is generated at an FC_MR-4 data port, a GFP-NO-BUFFERS alarm could be raised at the upstream remote FC_MR-4 data port.
Step 1 If the port is connected to a Fibre Channel/FICON switch, make sure it is configured for interoperation mode. Follow the manufacturer's instructions for this function.
Step 2 If the port is not connected to a switch, turn off Autodetect credits by completing the following steps:
a. Double-click the FC_MR-4 card to display the card view.
b. Click Provisioning > Port > General.
c. Under Admin State, click the cell and choose Locked, maintenance.
d. Click the Provisioning > Port > Distance Extension tabs.
e. Uncheck the Autodetect Credits column check box.
f. Click Apply.
g. Click Provisioning > Port > General.
h. Under Admin State, click the cell and choose Unlocked.
i. Click Apply.
Step 3 Program the credits available value based on the buffers available on the connected equipment by completing the following steps:
Note NumCredits must be provisioned to a value smaller than or equal to the receive buffers or credits available on the connected equipment.
a. Double-click the FC_MR-4 card to display the card view.
b. Click the Provisioning > Port > Distance Extension tabs.
c. Enter a new value in the Credits Available column.
d. Click Apply.
Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free TAC numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far-End AIS condition accompanies the "AIS" condition on page 2-31 at the far-end node. An AIS usually occurs in conjunction with a downstream "LOS (STM1E, STMN)" alarm on page 2-146.
Generally, any AIS is a special SDH signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it detects the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End Multiple E-1 LOS Detected on an E1-42 card condition occurs when multiple E1 inputs detect signal loss on a far-end E1-42 port at the far-end node.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-E1-MULTLOS condition. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End E1 Equipment Failure Non-Service-Affecting (NSA) condition occurs when a far-end E-1 equipment failure occurs, but does not affect service because the port is protected and traffic is able to switch to the protect port.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the card in Slot 12 of Node 1 could link to the main AIS condition from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End E-1 Equipment Failure Service-Affecting (SA) condition occurs when a far-end E-1 equipment failure occurs and affects service because traffic is unable to switch to the protect port.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the card in Slot 12 of Node 1 could link to the main AIS condition from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End Single E-1 LOS on the E-3 condition occurs when one of the E3-12 ports on the far end detects an LOS.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End E3 Equipment Failure Non-Service-Affecting (NSA) condition occurs when a far-end E-3 equipment failure occurs, but does not affect service because the port is protected and traffic is able to switch to the protect port.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the card in Slot 12 of Node 1 could link to the main AIS condition from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End E3 Equipment Failure Service Affecting condition occurs when a far-end E-3 equipment failure occurs and affects service because traffic is unable to switch to the protect port.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the card in Slot 12 of Node 1 could link to the main AIS condition from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End Common Equipment Failure condition occurs when a Non-Service-Affecting (NSA) equipment failure is detected on a far-end DS1i-N-14, DS3i-N-12, or E-N card.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Far End Forced Switch Back to Working-Span condition is raised on a far-end 1+1 working port when it is Force switched to the working port.
Note WKSWBK-type conditions apply only to revertive circuits.
Step 1 Complete the "Clear a 1+1 Protection Port Force or Manual Switch Command" procedure for the far-end port.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Far End Ring Working Facility Forced to Switch to Protection condition occurs from a far-end node when a MS-SPRing is forced from working to protect using the Force Ring command. This condition is only visible on the network view Conditions tab.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the STM-16 card in Slot 12 of Node 1 could link to the main AIS condition from an STM-16 card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm.
Step 4 If the FE-FRCDWKSWPR-RING condition does not clear, complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 5 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Far End Working Facility Forced to Switch to Protection Span condition occurs from a far-end node when a span on a four-fiber MS-SPRing is forced from working to protect using the Force Span command. This condition is only visible on the network view Conditions tab. The port where the Force Switch occurred is indicated by an "F" on the network view detailed circuit map. This condition is accompanied by WKSWPR.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the STM-16 card in Slot 12 of Node 1 could link to the main AIS condition from an STM-16 card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm.
Step 4 If the FE-FRCDWKSWPR-SPAN condition does not clear, complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 5 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
The FE-IDLE condition is not used in this platform in this release. It is reserved for future development.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Far-End Lock Out of Protection Span condition occurs when an MS-SPRing span is locked out of the protection system from a far-end node using the Lockout Protect Span command. This condition is only seen on the network view Conditions tab and is accompanied by LKOUTPR-S. The port where the lockout originated is marked by an "L" on the network view detailed circuit map.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the STM-16 card in Slot 12 of Node 1 could link to the main AIS condition from an STM-16 card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Ensure there is no lockout set. Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End LOF condition occurs when a far-end node reports a DS-1 LOF on a DS1i-N-14 card, a DS-3 LOF on a DS3i-N-12 card, or an LOF on an E-N card.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Complete the "2.7.172 LOF (TRUNK)" procedure. The procedure also applies to FE-LOF.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: E3
The Far End LOS condition occurs when a far-end node reports a DS-1 LOF on a DS1i-N-14 card, a DS-3 LOS on a DS3i-N-12 card, or an E-N LOS.
Step 1 To troubleshoot the FE condition, determine which node and card is linked directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.
Step 2 Log into the node that is linked directly to the card reporting the FE condition.
Step 3 Complete the "Clear the LOS (STM1E, STMN) Alarm" procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Far End Manual Switch Back to Working—Span condition occurs when a far-end span is Manual switches back to working.
Note WKSWBK-type conditions apply only to nonrevertive circuits.
Step 1 To troubleshoot the FE condition, determine which node and card is linked directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.
Step 2 Log into the node that is linked directly to the card reporting the FE condition.
Step 3 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Far End Ring Manual Switch of Working Facility to Protect condition occurs when an MS-SPRing working ring is switched from working to protect at a far-end node using the Manual Ring command.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE condition on a card in Slot 12 of Node 1 could link to the main condition from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Far-End Span Manual Switch Working Facility to Protect condition occurs when a four-fiber MS-SPRing span is switched from working to protect at the far-end node using the Manual Span command. This condition is only visible on the network view Conditions tab and is accompanied by WKSWPR. The port where the Manual Switch occurred is indicated by an "M" on the network view detailed circuit map.
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE condition on a card in Slot 12 of Node 1 could link to the main condition from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Complete the "Clear an MS-SPRing External Switching Command" alarm on page 2-237.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Far-End Protection Line Failure alarm occurs when there was an APS channel SF (DS1, DS3, E1, E3, E4, STMN) condition on the protect card coming into the node.
Note The FEPRLF alarm occurs on the ONS 15454 SDH only when bidirectional protection is used on optical (traffic) cards in a 1+1 protection group configuration.
Step 1 To troubleshoot the FE alarm, determine which node and card is linked directly to the card reporting the FE alarm. For example, an FE alarm or condition on a card in Slot 16 of Node 1 could relate to a main alarm from a card in Slot 16 in Node 2.
Step 2 Log into the node that is linked directly to the card reporting the FE alarm.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for procedures.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, VCMON-HP, VCMON-LP
The Force Switch Request on Facility or Port condition occurs when you enter the Force command on a port to force traffic from a working port to a protect port or protection span (or from a protect port to a working port or span). You do not need to clear the condition if you want the Force switch to remain.
Step 1 Complete the "Clear a 1+1 Protection Port Force or Manual Switch Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Force Switch Request Ring condition applies to optical trunk cards when the Force Ring command is applied to MS-SPRings to move traffic from working to protect. This condition is visible on the network view Alarms, Conditions, and History tabs and is accompanied by WKSWPR. The port where the FORCE RING command originated is marked with an "F" on the network view detailed circuit map.
Step 1 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Force Switch Request Span condition applies to optical trunk cards in two-fiber or four-fiber MS-SPRings when the Force Span command is applied to a MS-SPRing SPAN to force traffic from working to protect or from protect to working. This condition appears on the network view Alarms, Conditions, and History tabs. The port where the FORCE SPAN command was applied is marked with an "F" on the network view detailed circuit map.
This condition can also be raised in 1+1 facility protection groups. If traffic is present on a working port and you use the FORCE command to prevent it from switching to the protect port (indicated by "FORCED TO WORKING"), FORCED-REQ-SPAN indicates this force switch. In this case, the force is affecting both the facility and the span.
Step 1 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE-SREF
The Force Switch to Internal Timing condition occurs when the user issues a FORCE command to switch to an internal timing source.
Note FRCDSWTOINT is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Force Switch to Primary Timing Source condition occurs when the user issues a FORCE command to switch to the primary timing source.
Note FRCDSWTOPRI is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Force Switch to Second Timing Source condition occurs when the user issues a FORCE command to switch to the second timing source.
Note FRCDSWTOSEC is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Force Switch to Third Timing Source condition occurs when the user issues a FORCE command to switch to a third timing source.
Note FRCDSWTOTHIRD is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE-SREF
The Free Running Synchronization Mode condition occurs when the reporting ONS 15454 SDH is in free-run synchronization mode. External timing sources have been disabled and the node is using its internal clock, or the ONS 15454 SDH has lost its designated BITS timing source. After the 24-hour holdover period expires, timing slips could begin to occur on an ONS 15454 SDH relying on an internal clock.
Note If the ONS 15454 SDH is configured to operate from its internal clock, disregard the FRNGSYNC condition.
Step 1 If the ONS 15454 SDH is configured to operate from an external timing source, verify that the BITS timing source is valid. Common problems with a BITS timing source include reversed wiring and bad timing cards. Refer to the "Timing" chapter in the Cisco ONS 15454 SDH Reference Manual for more information about it.
Step 2 If the BITS source is valid, clear alarms related to the failures of the primary and secondary reference sources, such as the "SYNCPRI" alarm on page 2-212 and the "SYSBOOT" alarm on page 2-214.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE-SREF
A Fast Start Synchronization Mode condition occurs when the ONS 15454 SDH is choosing a new timing reference. The previous timing reference has failed.
The FSTSYNC condition disappears after approximately 30 seconds. If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Note FSTSYNC is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Bidirectional Full Pass-Through Active condition occurs on a nonswitching node for an MS-SPRing when the protect channels on the node are active and carrying traffic and there is a change in the receive K byte from No Request.
Step 1 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: CE100T, FCMR, GFP-FAC, ML100T, ML1000, MLFX
The GFP Client Signal Fail Detected alarm is a secondary alarm raised on local GFP data ports when a remote Service-Affecting (SA) alarm causes invalid data transmission. The alarm is raised locally on FC_MR-4, ML-Series Ethernet, MXP_MR_2.5G, MXPP_MR_2.5G GFP data ports and does not indicate that a Service-Affecting (SA) failure is occurring at the local site, but that a CARLOSS, LOS, or SYNCLOSS alarm caused by an event such as a pulled receive cable is affecting a remote data ports's transmission capability. This alarm can be demoted when a facility loopback is placed on the FC_MR-4 port.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Clear the Service-Affecting (SA) alarm at the remote data port.
Step 2 If the GFP-CSF alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: FCMR, GFP-FAC
The GFP Fibre Channel Distance Extension (DE) Mismatch alarm indicates that a port configured for distance extension is connected to a port not operating in Cisco's proprietary Distance Extension mode. It is raised on Fibre Channel and FICON card GFP ports supporting distance extension. The alarm occurs when distance extension is enabled on one side of the transport but not on the other. To clear, distance extension must be enabled on both ports connected by a circuit.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Ensure that the distance extension protocol is configured correctly on both sides by completing the following steps:
a. Double-click the card to display the card view.
b. Click the Provisioning > Port > General tabs.
c. Under Admin State, click the cell and choose Locked, maintenance.
d. Click Apply.
e. Click the Provisioning > Port > Distance Extension tabs.
f. Check the check box in the Enable Distance Extension column.
g. Click Apply.
h. Click the Provisioning > Port > General tabs.
i. Under Admin State, click the cell and choose Unlocked.
j. Click Apply.
Step 2 If the GFP-DE-MISMATCH alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: FCMR, GFP-FAC
The GFP Extension Header Mismatch alarm is raised on Fibre Channel/FICON cards when it receives frames with an extension header that is not null. The alarm occurs when a provisioning error causes all GFP frames to be dropped for 2.5 seconds.
The user needs to ensure both end ports are sending null extension headers for a GFP frame. An FC_MR-4 card always sends a null extension header, so if the equipment is connected to other vendors' equipment, those need to be provisioned appropriately.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Ensure that the vendor equipment is provisioned to send a null extension header in order to interoperate with the FC_MR-4 card. (The FC_MR-4 card always sends a null extension header.)
Step 2 If the GFP-EX-MISMATCH alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: CE100T, FCMR, GFP-FAC, ML100T, ML1000, MLFX
The GFP Loss of Frame Delineation alarm applies to Fibre Channel, FICON GFP, and Ethernet ports. This alarm occurs if there is a bad SDH connection, if SDH path errors cause GFP header errors in the check sum calculated over payload length (PLI/cHEC) combination, or if the GFP source port sends an invalid PLI/cHEC combination. The loss is service-affecting.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Look for and clear any associated SDH path errors such as LOS originating at the transmit node.
Step 2 If the GFP-LFD alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: FCMR, GFP-FAC
The GFP Fibre Channel Distance Extension Buffer Starvation alarm is raised on Fibre Channel/FICON card ports supporting GFP and the distance extension protocol when the GFP transmitter cannot send GFP frames due to lack of remote GFP receiver buffers. This occurs when the remote GFP-T receiver experiences congestion and is unable to send frames over the Fibre Channel/FICON link.
This alarm could be raised in conjunction with the FC-NO-CREDITS alarm. For example, if the FC-NO-CREDITS alarm is generated at an FC_MR-4 data port, a GFP-NO-BUFFERS alarm could be raised at the upstream remote FC_MR-4 data port.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Complete the "Clear the FC-NO-CREDITS Alarm" procedure.
Step 2 If the GFP-CSF alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: CE100T, FCMR, GFP-FAC, ML100T, ML1000, MLFX
The GFP User Payload Mismatch is raised against Fibre Channel/FICON ports supporting GFP. It occurs when the received frame user payload identifier (UPI) does not match the transmitted UPI and all frames are dropped. The alarm is caused by a provisioning error, such as the port media type not matching the remote port media type. For example, the local port media type could be set to Fibre Channel—1 Gbps ISL or Fibre Channel—2 Gbps ISL and the remote port media type could be set to FICON—1 Gbps ISL or FICON—2 Gbps ISL.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Ensure that the transmit port and receive port are identically provisioned for distance extension by completing the following steps:
a. Double-click the card to display the card view.
b. Click the Provisioning > Port > Distance Extension tabs.
c. Check the check box in the Enable Distance Extension column.
d. Click Apply.
Step 2 Ensure that both ports are set for the correct media type. For each port, complete the following steps:
a. Double-click the card to display the card view (if you are not already in card view).
b. Click the Provisioning > Port> General tabs.
c. Choose the correct media type (Fibre Channel - 1Gbps ISL, Fibre Channel - 2 Gbps ISL, FICON - 1 Gbps ISL, or FICON - 2 Gbps ISL) from the drop-down list.
d. Click Apply.
Step 3 If the GFP-UP-MISMATCH alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Open Shortest Path First (OSPF) Hello alarm is raised when the two end nodes cannot bring an OSPF neighbor up to the full state. Typically this problem is caused by an area ID mismatch, and/or OSPF HELLO packet loss over the DCC.
Step 1 Ensure that the area ID is correct on the missing neighbor by completing the following steps:
a. In node view, click the Provisioning > Network > OSPF tabs.
b. Ensure that the IP address in the Area ID column matches the other nodes.
c. If the address does not match, click the incorrect cell and correct it.
d. Click Apply.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, PPM, TRUNK
The Equipment High Transmit Laser Bias Current alarm is raised against TXP, MXP, MRC-12, and OC192-XFP/STM64-XFP card laser performance. The alarm indicates that the card laser has reached the maximum laser bias tolerance.
The laser bias ratio typically starts at about 30 percent of the manufacturer's maximum laser bias specification and increases as the laser ages. If the HI-LASERBIAS alarm threshold is set at 100 percent of the maximum, the laser can no longer be used. If the threshold is set at 90 percent of the maximum, the card is still usable for several weeks or months before it needs to be replaced.
Note For more information about provisioning MXP or TXP PPMs, refer to the "Provision Transponder and Muxponder Cards" chapter of the Cisco ONS 15454 DWDM Installation and Operations Guide. For more information about the cards themselves, refer to the "Card Reference" chapter.
Step 1 Complete the "Physically Replace a Traffic Card" procedure during a maintenance window. (Replacement is not urgent.)
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA) for 2R, EQPT, FC, GE, ISC, STMN; Not Alarmed (NA), Non-Service-Affecting (NSA) for PPM
SDH Logical Objects: EQPT, STMN
SDH Logical Object: PPM
The Equipment High Laser Optical Transceiver Temperature alarm applies to TXP, MXP, MRC-12, and OC192-XFP/STM64-XFP cards. HI-LASERTEMP occurs when the internally measured transceiver temperature exceeds the card setting by 35.6 degrees F (2 degrees C). A laser temperature change affects the transmitted wavelength.
When the card raises this alarm, the laser is automatically shut off. The "LOS (STM1E, STMN)" alarm on page 2-146 is raised at the far-end node and the "DSP-FAIL" alarm on page 2-74 is raised at the near end.
Note For more information about provisioning MXP or TXP PPMs, refer to the "Provision Transponder and Muxponder Cards" chapter of the Cisco ONS 15454 DWDM Installation and Operations Guide. For more information about the cards themselves, refer to the "Card Reference" chapter.
Step 1 In node view, double-click the card to display the card view.
Step 2 Click the Performance > Optics PM > Current Values tabs.
Step 3 Verify the card laser temperature levels. Maximum, minimum, and average laser temperatures are shown in the Current column entries in the Laser Temp rows.
Step 4 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card.
Step 5 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the reporting card.
Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Equipment High Receive Power alarm is an indicator of the optical signal power that is transmitted to the TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, or MXP_2.5G_10G card. HI-RXPOWER occurs when the measured optical power of the received signal exceeds the threshold. The threshold value is user-provisionable.
Note For more information about MXP or TXP cards, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.
Note When you upgrade a node to Software Release 6.0 or later, this enables received optical power PMs for the STM1-8, STM64-SR, STM64-IR, STM64-ITU, STM64-XFP, MRC-12, and MRC25G-4 cards. The newly enabled HI-RXPOWER and LO-RXPOWER alarms require that you initialize a site-accepted optical power (OPR0) nominal value after the upgrade. (To do this, refer to the procedure in the "Turn Up a Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.) When you apply the value change, CTC uses the new OPR0 value to calculate PM percentage values. If you do not change the nominal value, the HI-RXPOWER or LO-RXPOWER may be raised in response to the unmodified setting.
Step 1 Find out whether the gain (the amplification power) of any amplifiers has been changed. The change also causes channel power to need adjustment.
Step 2 Find out whether channels have been dropped from the fiber. Increasing or decreasing channels can affect power. If channels have been dropped, the power levels of all channels have to be adjusted.
Note If the card is part of an amplified DWDM system, dropping channels on the fiber affects the transmission power of each channel more than it would in an unamplified system.
Step 3 At the transmit end of the errored circuit, decrease the transmit power level within safe limits.
Step 4 If neither of these problems caused the HI-RXPOWER alarm, there is a slight possibility that another wavelength is drifting on top of the alarmed signal. In this case, the receiver gets signals from two transmitters at once and data alarms would be present. If wavelengths are drifting, the data is garbled and receive power increases by about +3 dBm.
Step 5 If the alarm does not clear, add fiber attenuators to the receive ports. Start with low-resistance attenuators and use stronger ones as needed, depending on factors such as the transmission distance according to standard practice.
Step 6 If the alarm does not clear, and no faults are present on the other ports of the transmit or receive card, use a known-good loopback cable to complete the "1.5.1 Perform a Facility (Line) Loopback on a Source-Node MXP/TXP/FC_MR-4 Port" procedure and test the loopback.
Step 7 If a port is bad and you need to use all the port bandwidth, complete the "Physically Replace a Traffic Card" procedure. If the port is bad but you can move the traffic to another port, replace the card at the next available maintenance window.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 8 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA) for NE; Minor (MN), Non-Service-Affecting (NSA) for EQPT
SDH Logical Objects: EQPT, NE
The High Temperature alarm occurs when the temperature of the ONS 15454 SDH is above 50 degrees C (122 degrees F).
Step 1 View the temperature displayed on the ONS 15454 SDH LCD front panel. For an illustration of the LCD panel, see Figure 2-1.
Step 2 Verify that the environmental temperature of the room is not abnormally high.
Step 3 If the room temperature is not abnormal, physically ensure that nothing prevents the fan-tray assembly from passing air through the ONS 15454 SDH.
Step 4 If airflow is not blocked, physically ensure that blank faceplates fill the ONS 15454 SDH empty slots. Blank faceplates help airflow.
Step 5 If faceplates fill the empty slots, determine whether the air filter needs replacement. Complete the "Inspect, Clean, and Replace the Reusable Air Filter" procedure.
Step 6 If the filter is clean, complete the "Remove and Reinsert a Fan-Tray Assembly" procedure.
Note The fan-tray assembly should run immediately when correctly inserted.
Step 7 If the fan does not run or the alarm persists, complete the "Replace the Fan-Tray Assembly" procedure.
Step 8 If the replacement fan-tray assembly does not operate correctly, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information. If the alarm does not clear, log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, PPM, TRUNK
The Equipment High Transmit Power alarm is an indicator on TXP, MXP, MRC-12, and OC192-XFP/STM64-XFP card transmitted optical signal power. HI-TXPOWER occurs when the measured optical power of the transmitted signal exceeds the threshold.
Note For more information about provisioning MXP or TXP PPMs, refer to the "Provision Transponder and Muxponder Cards" chapter of the Cisco ONS 15454 DWDM Installation and Operations Guide. For more information about the cards themselves, refer to the "Card Reference" chapter.
Step 1 In node view, display the card view for the reporting card.
Step 2 Click the Provisioning > Optics Thresholds tabs Provisioning > Optics Thresholds > Current Values tabs as appropriate.
Step 3 Decrease (change toward the negative direction) the OPT-HIGH column value by 0.5 dBm.
Step 4 If the card transmit power setting cannot be lowered without disrupting the signal, complete the "Physically Replace a Traffic Card" procedure.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE-SREF
The Holdover Synchronization Mode condition is caused by loss of the primary and second timing references in the node. Timing reference loss occurs when line coding on the timing input is different from the configuration on the node, and it often occurs during the selection of a new node reference clock. The condition clears when primary or second timing is reestablished. After the 24-hour holdover period expires, timing slips could begin to occur on an ONS 15454 SDH relying on an internal clock.
Step 1 Clear additional events that relate to timing, such as:
•LOF (DS1, DS3, E1, E4, STM1E, STMN)
Step 2 Reestablish primary and secondary timing sources according to local site practice. If none exists, refer to the "Change Node Settings" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: VCTRM-HP
The High-Order Path Encapsulation C2 Byte Mismatch alarm applies to ML-Series Ethernet cards. It occurs when the first three following conditions are met and one of the last two is false:
•The received C2 byte is not 0x00 (unequipped).
•The received C2 byte is not a PDI value.
•The received C2 does not match the expected C2.
•The expected C2 byte is not 0x01 (equipped unspecified).
•The received C2 byte is not 0x01 (equipped unspecified).
(This is in contrast to LP-PLM, which must meet all five criteria.) For an HP-ENCAP-MISMATCH to be raised, there is a mismatch between the received and expected C2 byte, with either the expected byte or received byte value being 0x01.
An example situation that would raise an HP-ENCAP-MISMATCH alarm is if a circuit created between two ML-Series cards has GFP framing provisioned on one end and high-level data link control (HDLC) framing with LEX encapsulation provisioned on the other. The GFP framing card transmits and expects a C2 byte of 0x1B, while the HDLC framing card transmits and expects a C2 byte of 0x01.
A mismatch between the transmit and receive cards on any of the following parameters can cause the alarm:
•Mode (HDLC, GFP-F)
•Encapsulation (LEX, HDLC, PPP)
•CRC size (16 or 32)
•Scrambling state (on or off)
This alarm is demoted by a path label mismatch (PLM) such as LP-PLM.
Note By default, an HP-ENCAP-MISMATCH alarm causes an ML-Series card data link to go down. This behavior can be modified using the command-line interface (CLI) command no pos trigger defect encap.
Note For more information about the ML-Series Ethernet card, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Ensure that the correct framing mode is in use on the receiving card by completing the following steps:
a. In node view, double-click the ML-Series card to display the card view.
b. Click the Provisioning > Card tabs.
c. In the Mode drop-down list, ensure that the correct mode (GFP-F or HDLC) is selected. If it is not, choose it and click Apply.
Step 2 Ensure that the correct framing mode is in use on the transmit card, and that it is identical to the framing mode used on the receiving card by completing the following steps:
a. In node view, double-click the ML-Series card to display the card view.
b. Click the Provisioning > Card tabs.
c. In the Mode drop-down list, ensure that the same mode (GFP-F or HDLC) is selected. If it is not, choose it and click Apply.
Step 3 If the alarm does not clear, use the ML-Series card CLI to ensure that the remaining settings are correctly configured:
•Encapsulation
•CRC size
•Scrambling state
To open the interface, click the card view IOS tab and click Open IOS Connection. Refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327 entries on all three of these topics to obtain the full configuration command sequences.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Object: VCMON-HP
The High-Order Remote Failure Indication (RFI) condition indicates that there is a remote failure indication in the high-order (VC-4 or VC-3) path, and that the failure has persisted beyond the maximum time allotted for transmission system protection. The HP-RFI is sent as the protection switch is initiated. Resolving the fault in the adjoining node clears the HP-RFI condition in the reporting node.
Step 1 Log into the node at the far end of the reporting ONS 15454 SDH.
Step 2 Determine whether there are any related alarms, especially the "LOS (STM1E, STMN)" alarm on page 2-146.
Step 3 Clear the main alarm. See the appropriate alarm section in this chapter for procedures.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severities: Critical (CR), Service-Affecting (SA) for VCTRM-HP; Minor (MN), Non-Service-Affecting (NSA) for VCMON-HP
SDH Logical Objects: VCMON-HP, VCTRM-HP
The TIM High-Order TIM Failure alarm indicates that the trace identifier J1 byte of the high-order (VC-4 or VC-3) overhead is faulty. HP-TIM occurs when there is a mismatch between the transmitted and received J1 identifier byte in the SDH path overhead. The error can originate at the transmit end or the receive end.
Step 1 Use an optical test set capable of viewing SDH path overhead to determine the validity of the J1 byte. For specific procedures to use the test set equipment, consult the manufacturer. Examine the signal as near to the reporting card as possible.
•Examine the signal as close as possible to the output card.
Step 2 If the output card signal is valid, complete the "Clear the SYNCPRI Alarm" procedure.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the alarm applies to VCTRM-HP, it is a service-affecting problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical ObjectS: VCMON-HP, VCTRM-HP
The signal label mismatch fault (SLMF) Unequipped High-Order Path alarm applies to the C2 path signal label byte in the high-order (VC-4) path overhead. HP-UNEQ occurs when no C2 byte is received in the SDH path overhead.
Step 1 From the View menu, choose Go to Network View.
Step 2 Right-click the alarm to display the Select Affected Circuits shortcut menu.
Step 3 Click Select Affected Circuits.
Step 4 When the affected circuits appear, look in the Type column for a virtual circuit (VC).
Step 5 If the Type column does not contain a VC, there are no VCs. Go to Step 7.
Step 6 If the Type column does contain a VC, attempt to delete these row(s) by completing the following steps:
Note The node does not allow you to delete a valid VC.
a. Click the VC row to highlight it. Complete the "Delete a Circuit" procedure.
b. If an error message dialog box appears, the VC is valid and not the cause of the alarm.
c. If any other rows contain VT, repeat Steps a through b.
Step 7 If all ONS nodes in the ring appear in the CTC network view, verify that the circuits are all complete by completing the following steps:
a. Click the Circuits tab.
b. Verify that INCOMPLETE is not listed in the Status column of any circuits.
Step 8 If you find circuits listed as incomplete, verify that these circuits are not working circuits that continue to pass traffic, using an appropriate optical test set and site-specific procedures. For specific procedures to use the test set equipment, consult the manufacturer.
Step 9 If the incomplete circuits are not needed or are not passing traffic, delete the incomplete circuits.
Complete the "Delete a Circuit" procedure.
Step 10 Recreate the circuit with the correct circuit size. Refer to the "Create Circuits and Tunnels" chapter in the Cisco ONS 15454 SDH Procedure Guide for circuit procedures.
Step 11 Log back in and verify that all circuits terminating in the reporting card are active by completing the following steps:
a. Click the Circuits tab.
b. Verify that the Status column lists all circuits as active.
Step 12 If the alarm does not clear, clean the far-end optical fiber according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 13 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the optical and/or electrical cards.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 14 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: NE
The Industrial High Temperature alarm occurs when the temperature of the ONS 15454 SDH is above 149 degrees F (65 degrees C) or below -40 degrees F (-40 degrees C). This alarm is similar to the HITEMP alarm but is used for the industrial environment. If this alarm is used, you can customize your alarm profile to ignore the lower-temperature HITEMP alarm.
Step 1 Complete the "Clear the HITEMP Alarm" procedure.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA) for active card
SDH Logical Object: EQPT
DWDM Logical Object: PPM
The Improper Removal equipment (IMPROPRMVL) alarm occurs under the following conditions:
•A card is removed when the card was rebooting. It is recommended that after the card completely reboots, delete the card in CTC and only then remove the card physically. When you delete the card, CTC loses connection with the node view (single-shelf mode) or shelf view (multishelf mode), and goes to network view.
•When a card is physically removed from its slot before it is deleted from CTC. It is recommended that any card be deleted in CTC before physically removing the card from the chassis.
Note CTC provides the user approximately 15 seconds to physically remove the card before it begins rebooting the card.
It can take up to 30 minutes for software to be updated on a standby TCC2/TCC2P card.
•A card is inserted into a slot but is not fully plugged into the backplane.
•A PPM (SFP) is provisioned but the physical module is not inserted into the port.
•Electrical issues such as short circuit or failure of DC-DC conversion.
Note When a MIC-A/P card is removed from the shelf, no IMPROPRMVL alarm is reported for that card. The FMEC to the left side of the MIC-A/P also could also disappear from view in CTC. This functions as designed. The MIC-A/P card provides a communication channel to the other FMEC. When the MIC card is removed, the communication channel is no longer available and consequently, the other FMEC is assumed not to be present. The disappeared FMEC is rediscovered when the MIC-A/P is reinserted.
Step 1 In node view, right-click the card reporting the IMPROPRMVL.
Step 2 Choose Delete from the shortcut menu.
Note CTC does not allow you to delete the reporting card if the card is in service, does have circuits mapped to it, is paired in a working protection scheme, has DCC enabled, or is used as a timing reference.
Step 3 If any ports on the card are in service, lock them (Locked, maintenance) by completing the following steps:
a. In node view, double-click the reporting card to display the card view.
b. Click the Provisioning > Line tab or the Provisioning > Line > SDH tab as appropriate to the reporting card.
c. Click the Admin State column of any Unlocked ports.
d. Choose Locked, maintenance to take the ports out of service.
Step 4 If a circuit has been mapped to the card, complete the "Delete a Circuit" procedure.
Step 5 If the card is paired in a protection scheme, delete the protection group by completing the following steps:
a. Click View > Go to Previous View to return to node view.
b. If you are already in node view, click the Provisioning > Protection tabs.
c. Click the protection group of the reporting card.
d. Click Delete.
Step 6 If the card is provisioned for DCC, delete the DCC provisioning by completing the following steps:
a. Click the ONS 15454 SDH Provisioning > Comm Channels > RS-DCC tabs.
b. Click the slots and ports listed in DCC terminations.
c. Click Delete and click Yes in the dialog box that appears to delete all of the selected terminations.
Step 7 If the card is used as a timing reference, change the timing reference by completing the following steps:
a. Click the Provisioning > Timing > General tabs.
b. Under NE Reference, click the drop-down list for Ref-1.
c. Change Ref-1 from the listed STM-N card to Internal Clock.
d. Click Apply.
Step 8 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: DS3, E3
The DS-3 Idle condition indicates that the DS3i-N-12 card is receiving an idle signal, meaning that the payload of the signal contains a repeating pattern of bits. The INC-ISD condition occurs when the transmitting port has a Locked, maintenance Admin State. It is resolved when the Locked, maintenance state ends.
Note INC-ISD is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Inhibit Switch To Protect Request on Equipment condition occurs on traffic cards when the ability to switch to protect has been disabled. If the card is part of a 1:1 or 1+1 protection scheme, traffic remains locked onto the working system. If the card is part of a 1:N protection scheme, traffic can be switched between working cards when the switch to protect is disabled.
Step 1 If the condition is raised against a 1+1 port, complete the "Initiate a 1+1 Protection Port Manual Switch Command" procedure.
Step 2 If it is raised against a 1:1 card, complete the "Initiate a 1:1 Card Switch Command" procedure to switch it back.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Inhibit Switch To Working Request on Equipment condition occurs on traffic cards when the ability to switch to working has been disabled. If the card is part of a 1:1 or 1+1 protection scheme, traffic remains locked onto the protect system. If the card is part of a 1:N protection scheme, traffic can be switched between protect cards when the switch to working is disabled.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 If the condition is raised against a 1+1 port, complete the "Initiate a 1+1 Protection Port Manual Switch Command" procedure.
Step 2 If it is raised against a 1:1 card, complete the "Initiate a 1:1 Card Switch Command" procedure to switch it back.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE
The Security Intrusion Incorrect Password condition occurs after a user attempts a provisionable (by Superuser) number of unsuccessful logins, a login with an expired password, or an invalid password. The alarmed user is locked out of the system, and INTRUSION-PSWD condition is raised. This condition is only shown in Superuser login sessions, not in login sessions for lower-level users. The INTRUSION-PSWD condition is automatically cleared when a provisionable lockout timeout expires, or it can be manually cleared in CTC by the Superuser if lockout is permanent.
Step 1 Click the Provisioning > Security > Users tabs.
Step 2 Click Clear Security Intrusion Alarm.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: BPLANE
The Equipment Failure Invalid MAC Layer address alarm occurs when the ONS 15454 SDH MAC address is invalid. The MAC address is permanently assigned to the ONS 15454 SDH chassis during manufacture. Do not attempt to troubleshoot an INVMACADR alarm. Log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Cisco IOS Configuration Copy in Progress condition occurs on ML-Series Ethernet cards when a Cisco IOS startup configuration file is being uploaded to or downloaded from an ML-Series card. (This condition is very similar to the SFTWDOWN condition but it applies to ML-Series Ethernet cards rather than to the TCC2/TCC2P card.)
The condition clears after the copy operation is complete. (If it does not complete correctly, the NO-CONFIG condition could be raised.)
Note IOSCFGCOPY is an informational condition.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Open System Interconnection (OSI) Intermediate System to Intermediate-System (IS-IS) Adjacency Failure alarm is raised by an intermediate system (node routing IS Level 1 or Level 1 and 2) when no IS or end system (ES) adjacency is established on a point-to-point subnet. The Intermediate-System Adjacency Failure alarm is not supported by ES. It is also not raised by IS for disabled routers.
The alarm is typically caused by a misconfigured router manual area adjacency (MAA) address. For more information about IS-IS OSI routing and MAA configuration, refer to the "Management Network Connectivity" chapter in the Cisco ONS 15454 SDH Reference Manual. For more information about configuring OSI, refer to the "Turn Up Node" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 1 Ensure that both ends of the communication channel are using the correct Layer 2 protocol and settings (LAPD or PPP). To do this, complete the following steps:
a. At the local node, in node view, click the Provisioning > Comm Channels >MSDCC tabs.
b. Click the row of the circuit. Click Edit.
c. In the Edit MSDCC termination dialog box, view and record the following selections: Layer 2 protocol (LAPD or PPP); Mode radio button selection (AITS or UITS); Role radio button selection (Network or User); MTU value; T200 value, and T203 selections.
d. Click Cancel.
e. Log in to the remote node and follow the same steps, also recording the same information for this node.
Step 2 If both nodes do not use the same Layer 2 settings, you will have to delete the incorrect termination and recreate it. To delete it, click the termination and click Delete. To recreate it, refer to the "Turn Up Node" chapter in the Cisco ONS 15454 SDH Procedure Guide for the procedure.
Step 3 If the nodes use PPP Layer 2, complete the "Clear the EOC Alarm" procedure. If the alarm does not clear, go to Step 7.
Step 4 If both nodes use the LAPD Layer 2 protocol but have different Mode settings, change the incorrect node's entry by clicking the correct setting radio button in the Edit MSDCC termination dialog box and clicking OK.
Step 5 If the Layer 2 protocol and Mode settings are correct, ensure that one node is using the Network role and the other has the User role. If not (that is, if both have the same mode settings), correct the incorrect one by clicking the correct radio button in the Edit MSDCC termination dialog box and clicking OK.
Step 6 If the Layer 2, Mode, and Role settings are correct, compare the MTU settings for each node. If one is incorrect, choose the correct value in the Edit MSDCC dialog box and click OK.
Step 7 If all of the preceding settings are correct, ensure that OSI routers are enabled for the communications channels at both ends by completing the following steps:
a. Click Provisioning > OSI > Routers > Setup.
b. View the router entry under the Status column. If the status is Enabled, check the other end.
c. If the Status is Disabled, click the router entry and click Edit.
d. Check the Enabled check box and click OK.
Step 8 If the routers on both ends are enabled and the alarm still has not cleared, ensure that both ends of the communications channel have a common MAA by completing the following steps:
a. Click the Provisioning > OSI > Routers > Setup tabs.
b. Record the primary MAA and secondary MAAs, if configured.
Tip You can record long strings of information such as the MAA address by using the CTC export and print functions. Export it by choosing File > Export > html. Print it by choosing File > Print.
c. Log into the other node and record the primary MAA and secondary MAAs, if configured.
d. Compare this information. There should be at least one common primary or secondary MAA in order to establish an adjacency.
e. If there is no common MAA, one must be added to establish an adjacency. Refer to the "Turn Up Node" chapter of the Cisco ONS 15454 SDH Procedure Guide for procedures to do this.
Step 9 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The K Bytes Pass Through Active condition occurs on a nonswitching node in an MS-SPRing when the protect channels on the node are not active and the node is in K Byte pass-through state.
Step 1 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The APS Channel Failure alarm is raised when a span is provisioned for different APS channels on each side. For example, the alarm is raised if K3 is selected on one end and F1, E2, or Z2 is selected on the other end.
This alarm is also raised during checksum. Failure occurs if the K1 and K2 bytes are overwritten by test equipment. It is not raised in bidirectional full pass-through or K byte pass-through states. The alarm is overridden by MS-AIS, "LOF (DS1, DS3, E1, E4, STM1E, STMN)" alarm on page 2-136, "LOS (STM1E, STMN)" alarm on page 2-146, or SFBER-EXCEED-HO alarms.
Step 1 The alarm is most frequently raised due to mismatched span provisioning. In this case, reprovision one side of the span to match the parameters of the other side. To do this, refer to the "Turn Up Network" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 2 If the error is not caused by misprovisioning, it is due to checksum errors within an STM-N, cross-connect, or TCC2/TCC2P card. In this case, complete the "Side Switch the Active and Standby Cross-Connect Cards" procedure to allow CTC to resolve the issue.
Step 3 If third-party equipment is involved, ensure that it is configured for the same APS channel as the Cisco ONS equipment.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE
The LAN Connection Polarity Reversed condition is not raised in shelves that contain TCC2 cards. It is raised during software upgrade when the card detects that a connected Ethernet cable has reversed receive wire pairs. The card automatically compensates for this reversal, but LAN-POL-REV stays active.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Replace the connected Ethernet cable with a cable that has the correct pinout. For correct pin mapping, refer to the "Maintain the Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCTRM-HP, VCTRM-LP
The Link Capacity Adjustment Scheme (LCAS) Control Word CRC Failure condition is raised against ML-Series Ethernet cards and CE-series cards. It occurs when there is an equipment, path, or provisioning error on the virtual concatenation group (VCG) that causes consecutive 2.5 second CRC failures in the LCAS control word.
The condition can occur if an LCAS-enabled node (containing ML-Series cards) transmitting to another LCAS-enabled node delivers faulty traffic due to an equipment or SDH path failure. Transmission errors would also be reflected in CV-P, ES-P, or SES-P performance monitoring statistics. If these errors do not exist, an equipment failure is indicated.
If LCAS is not supported on the peer node, the condition does not clear.
LCAS-CRC can also occur if the VCG source node is not LCAS-enabled, but the receiving node does have the capability enabled. Both source and destination nodes must have LCAS enabled. Otherwise, the LCAS-CRC condition persists on the VCG.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Look for and clear any associated equipment failures, such as the EQPT alarm, on the receive node or transmit node.
Step 2 Look for and clear any bit error rate alarms at the transmit node.
Step 3 If no equipment or SDH path errors exist, ensure that the remote node has LCAS enabled on the circuit:
Step 4 In node view, click the Circuits tab.
Step 5 Choose the VCAT circuit and click Edit.
Step 6 In the Edit Circuit window, click the General tab.
Step 7 Verify that the Mode column says LCAS.
Step 8 If the column does not say LCAS, complete the "Delete a Circuit" procedure and recreate it in LCAS mode using the instructions in the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 9 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCTRM-HP, VCTRM-LP
The LCAS VCG Member Receive-Side-In Fail condition is raised against CE-series cards, FC_MR-4 cards, and ML-Series Ethernet cards with LCAS-enabled VCG.
LCAS VCGs treat failures unidirectionally, meaning that failures of the transmit or receive points occur independently of each other. The LCAS-RX-FAIL condition can occur on the receive side of an LCAS VCG member for the following reasons:
•SDH path failure (a unidirectional failure as seen by the receive side).
•VCAT member is set out of group at the transmit side, but is set in group at the receive side.
•VCAT member does not exist at the transmit side but does exist and is in group at the receive side.
The condition can be raised during provisioning operations on LCAS VCGs but should clear when the provisioning is completed.
Software-enabled LCAS VCGs treat failure bidirectionally, meaning that both directions of a VCG member are considered failed if either transmit or receive fails. The LCAS-RX-FAIL condition is raised on these VCG members when a member receive side fails due to a SDH path failure.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Note ML-Series cards are LCAS-enabled. ML-Series and FC-MR-4 cards are SW-LCAS enabled.
Step 1 Check for and clear any line or path alarms.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCTRM-HP, VCTRM-LP
The LCAS VCG Member Transmit-Side-In Add State condition is raised against ML-Series Ethernet cards and CE-series cards when the transmit side of an LCAS VCG member is in the add state. The condition clears after provisioning is completed. The condition clears after provisioning is completed.
Note LCAS-TX-ADD is an informational condition and does not require troubleshooting.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCTRM-HP, VCTRM-LP
The LCAS VCG Member Transmit Side In Do Not Use condition is raised on FC_MR-4 cards, ML-Series Ethernet cards, and CE-series cards when the transmit side of an LCAS VCG member is in the do-not use state. For a unidirectional failure, this condition is only raised at the source node. The LCAS-TX-DNU condition is raised when the cable is unplugged.
The node reporting this condition likely reports an HP-RFI alarm, and the remote node likely reports a path alarm such as MS-AIS or "HP-UNEQ" alarm on page 2-121.
Note LCAS-TX-DNU is an informational condition and does not require troubleshooting.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Lockout of Protection Span condition occurs when span traffic is locked out of a protect span using the Lockout of Protect command. This condition is visible on the Alarms, Conditions, and History tabs in network view after the lockout has occurred and accompanies the FE-LOCKOUTPR-SPAN condition. The port where the lockout originated is marked by an "L" on the network view detailed circuit map.
Step 1 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: VCG
The Loss of Alignment on a VCG is a VCAT member alarm. (VCAT member circuits are independent circuits that are concatenated from different time slots into a higher-rate signal.) The alarm occurs when members of a VCG travel over different paths in the network (due to initial operator provisioning or to protection or restoration events) and the differential delays between the paths cannot be recovered by terminating hardware buffers.
Note This alarm occurs only if you provision circuits outside of CTC, such as by using TL1.
Step 1 In network view, click the Circuits tab.
Step 2 Click the alarmed VCG and then click Edit.
Step 3 In the Edit Circuit dialog box, view the source and destination circuit slots, ports, and VC4s.
Step 4 Identify whether the circuit travels across different fibers. If it does, complete the "Delete a Circuit" procedure.
Step 5 Recreate the circuit using the procedure in the "Create Circuits and Tunnels" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN, VCMON-HP, VCMON-LP
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Lockout Switch Request on Facility or Equipment condition occurs when a user initiates a lockout switch request for an STM-N port in a 1+1 facility protection group. This can be accomplished by locking traffic onto the working port with the LOCK ON command (thus locking it off the protect port), or locking it off the protect port with the LOCK OUT command. In either case, the protect port will show "Lockout of Protection," and the Conditions window will show the LOCKOUT-REQ condition.
A lockout prevents protection switching. Clearing the lockout again allows protection switching and clears the LOCKOUT-REQ condition.
Step 1 Complete the "Clear a Card or Port Lock On or Lock Out Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: BITS
The Loss of Frame (LOF) BITS alarm occurs when a port on the TCC2/TCC2P card BITS input detects an LOF on the incoming BITS timing reference signal. LOF indicates that the receiving ONS 15454 SDH has lost frame delineation in the incoming data.
Note The procedure assumes that the BITS timing reference signal is functioning properly and that the alarm is not appearing during node turn-up.
Step 1 Verify that the line framing and line coding match between the BITS input and the TCC2/TCC2P card by completing the following steps:
a. In node view or card view, note the slot and port reporting the alarm.
b. Find the coding and framing formats of the external BITS timing source. The formats should be in the user documentation for the external BITS timing source or on the timing source itself.
c. Click the Provisioning > Timing > BITS Facilities tabs to display the General Timing window.
d. Verify that the value listed in Coding matches the coding of the BITS timing source (either B8ZS or AMI).
e. If the coding does not match, click the BITS-1 or BITS2 Coding field and choose the appropriate coding from the drop-down list.
f. Verify that the value listed in the Framing field matches the framing of the BITS timing source (either ESF or SF).
g. If the framing does not match, click the BITS-1 or BITS-2 Framing field and choose the appropriate framing from the drop-down list.
Note On the timing subtab, the binary 8-zero substitution (B8ZS) coding field is normally paired with Extended Superframe (ESF) in the Framing field and the alternate mark inversion (AMI) coding field is normally paired with SF (D4) in the Framing field.
Step 2 If the alarm does not clear when the line framing and line coding match between the BITS input and the TCC2/TCC2P card, replace the TCC2/TCC2P card by using the "Physically Replace a Traffic Card" procedure.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA) for DS3, E4, STMN, STM1E; Default Severity: Major (MJ), Service-Affecting (SA) for DS1, E1
SDH Logical Objects: DS1, DS3, E1, E4, STM1E, STMN
An LOF alarm on a DS1i-N-14, DS3i-N-12, E1-N-14, or E1-42 card for these objects means that the receiving ONS 15454 SDH has lost frame delineation in the incoming data. LOF occurs when the SDH overhead loses a valid framing pattern for three seconds. Receiving two consecutive valid patterns clears the alarm.
Step 1 Verify that the line framing and line coding match between the port and the signal source by completing the following steps:
a. In CTC, note the slot and port reporting the alarm.
b. Find the coding and framing formats of the signal source for the card reporting the alarm. You could need to contact your network administrator for the format information.
c. Display the card view of the reporting card.
d. Click the Provisioning > Line tabs.
e. Verify that the line type of the reporting port matches the line type of the signal source.
f. If the signal source line type does not match the reporting port, click Line Type and choose the appropriate type from the drop-down list.
g. Verify that the reporting Line Coding matches the signal source's line type.
h. If the signal source line coding does not match the reporting port, click Line Coding and choose the appropriate type from the drop-down list.
i. Click Apply.
Step 2 If the alarm does not clear when the coding and framing of the ONS 15454 SDH match the coding and framing of the signal source, replace the card.
Note When replacing a card with the identical type of card, you do not need to change the CTC database.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN
DWDM Logical Objects: PPM
The Equipment Low Transmit Laser Bias Current alarm is raised against the TXP, MXP, MRC-12, and OC192-XFP/STM64-XFP card laser performance. The alarm indicates that the card laser has reached the minimum laser bias tolerance.
If the LO-LASERBIAS alarm threshold is set at 0 percent (the default), the laser's usability has ended. If the threshold is set at 5 percent to 10 percent, the card is still usable for several weeks or months before you need to replace it.
Note For more information about provisioning MXP or TXP PPMs, refer to the "Provision Transponder and Muxponder Cards" chapter of the Cisco ONS 15454 DWDM Installation and Operations Guide. For more information about the cards themselves, refer to the "Card Reference" chapter.
Step 1 Complete the "Physically Replace a Traffic Card" procedure.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN
DWDM Logical Object: PPM
The Equipment Low Laser Optical Transceiver Temperature alarm applies to the TXP, MXP, MRC-12, and OC192-XFP/STM64-XFP cards. HI-LASERTEMP occurs when the internally measured transceiver temperature falls below the card setting by 35.6 degrees F (2 degrees C). A laser temperature change affects the transmitted wavelength. (Two degrees temperature is equivalent to about 200 picometers in the wavelength.)
When the card raises this alarm, the laser is automatically shut off. The "LOS (STM1E, STMN)" alarm on page 2-146 is raised at the far-end node and the "DSP-FAIL" alarm on page 2-74 is raised at the near end. To verify the card laser temperature level, double-click the card in node view and click the Performance > Optics PM > Current Values tabs or the Performance > Optics PM tabs as appropriate to the reporting card. Maximum, minimum, and average laser temperatures are shown in the Current column entries in the Laser Temp rows.
Note For more information about provisioning MXP or TXP PPMs, refer to the "Provision Transponder and Muxponder Chapters" chapter of the Cisco ONS 15454 DWDM Installation and Operations Guide. For more information about the cards themselves, refer to the "Card Reference" chapter.
Step 1 Complete the "Reset a Traffic Card in CTC" procedure for the reporting MXP or TXP card.
Step 2 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the reporting card.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA) for TRUNK, VCMON-HP; Major (MJ), Service-Affecting (SA) for VCTRM-HP, VCTRM-LP
SDH Logical Objects: VCMON-HP, VCTRM-HP, VCTRM-LP
DWDM Logical Object: TRUNK
The optical transport unit (OTU) Loss of Multiframe is a VCAT member alarm. (VCAT member circuits are independent circuits that are concatenated from different time slots into a higher-rate signal.) The alarm applies to MXP_2.5G_10G, TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E, or TXPP_MR_2.5G cards when the Multi Frame Alignment Signal (MFAS) overhead field is errored for more than five frames and persists for more than three ms.
Note For more information about MXP or TXP cards, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.
Step 1 Complete the "Clear the SD (DS3, E1, E3, E4, STM1E, STM-N) Condition" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Equipment Low Receive Power alarm is an indicator for TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, and MXP_2.5G_10G card received optical signal power. LO-RXPOWER occurs when the measured optical power of the received signal falls below the threshold value, which is user-provisionable.
Note For more information about MXP and TXP cards, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.
Note When you upgrade a node to Software Release 6.0 or later, this enables received optical power PMs for the STM1-8, STM64-SR, STM64-IR, STM64-ITU, STM64-XFP, MRC-12, and MRC25G-4 cards. The newly enabled HI-RXPOWER and LO-RXPOWER alarms require that you initialize a site-accepted optical power (OPR0) nominal value after the upgrade. (To do this, refer to the procedure in the "Turn Up a Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.) When you apply the value change, CTC uses the new OPR0 value to calculate PM percentage values. If you do not change the nominal value, the HI-RXPOWER or LO-RXPOWER may be raised in response to the unmodified setting.
Step 1 At the transmit end of the errored circuit, increase the transmit power level within safe limits.
Step 2 Find out whether new channels have been added to the fiber. Up to 32 channels can be transmitted on the same fiber, but the number of channels affects power. If channels have been added, the power levels of all channels need to be adjusted.
Note If the card is part of an amplified DWDM system, adding channels on the fiber affects the transmission power of each channel more than it would in an unamplified system.
Step 3 Find out whether the gain (amplification power) of any amplifiers has been changed. Changing amplification also causes channel power to need adjustment.
Step 4 If the alarm does not clear, remove any receive fiber attenuators or replace them with lower-resistance attenuators.
Step 5 If the alarm does not clear, inspect and clean the receive and transmit node fiber connections according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 6 If the alarm does not clear, ensure that the fiber is not broken or damaged by testing it with an optical test set. If no test set is available, use the fiber for a facility (line) loopback on a known-good port. The error reading you get is not as precise, but you generally know whether the fiber is faulty. For specific procedures to use the test set equipment, consult the manufacturer.
Step 7 If the alarm does not clear, and no faults are present on the other ports of the transmit or receive card, do a facility loopback on the transmit and receive ports with known-good loopback cable. Complete the Create the Facility (Line) Loopback on the Source Optical Port and test the loopback.
Step 8 If a port is bad and you need to use all the port bandwidth, complete the "Physically Replace a Traffic Card" procedure. If the port is bad but you can move the traffic to another port, replace the card at the next available maintenance window.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 9 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: BITS
The LOS (BITS) alarm indicates that the TCC2/TCC2P card has an LOS from the BITS timing source. An LOS (BITS) occurs when an SDH receiver detects an all-zero pattern for 10 microseconds or longer. An LOS (BITS) means the BITS clock or the connection to it failed.
Step 1 Verify the wiring connection from the BITS pins on the MIC-C/T/P to the timing source.
Step 2 If wiring is good, verify that the BITS clock is operating properly.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severities: Critical (CR), Service-Affecting (SA) for DS3; Major (MJ), Service-Affecting (SA) for DS1
SDH Logical Objects: DS1, DS3
A LOS (DS3) alarm for a DS1i_N-14 or DS3i-N-12 port occurs when the port on the card is in service but no signal is being received. The cabling might not be correctly connected to the card, or no signal exists on the line.
Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cables" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 2 Consult site records to determine whether the port raising the alarm has been assigned.
Step 3 If the port is not currently assigned, place the port out of service using the following steps:
a. Double-click the card to display the card view.
b. Click the Maintenance > Loopback tabs.
c. Under Admin State, click locked,disabled.
d. Click Apply.
Step 4 If the port is assigned, verify that the correct port is in service by completing the following steps:
a. To confirm this physically, confirm that the LED is correctly illuminated on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine this virtually, double-click the card in CTC to display the card view and complete the following substeps:
•Click the Provisioning > Line tabs.
•Verify that the Admin State column lists the port as Unlocked.
•If the Admin State column lists the port as locked,maintenance or locked,disabled, click the column and choose Unlocked. Click Apply.
Step 5 Use a test set to confirm that a valid signal exists on the line. Test the line as close to the receiving card as possible. For specific procedures to use the test set equipment, consult the manufacturer.
Step 6 Ensure that the transmit and receive outputs from the DSx panel to your equipment are properly connected. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 7 If there is a valid signal, replace the electrical connector on the ONS 15454 SDH.
Step 8 If a valid signal is not present and the transmitting device is operational, replace the fiber cable connecting the transmitting device to the port. To do this, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 9 Repeat Steps 1 to 8 for any other port on the card that reports the LOS.
Step 10 If no other alarms are present that could be the source of the LOS (DS-1 or DS-3), or if clearing an alarm did not clear the LOS, complete the "Physically Replace a Traffic Card" procedure for the reporting card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 11 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA) for E3, E4; Major (MJ), Service-Affecting (SA) for E1
SDH Logical Objects: E1, E3, E4
LOS on an EC-N port occurs when a SDH receiver detects an all-zero pattern for 10 microseconds or longer. An LOS (EC-N) means that the upstream transmitter has failed. If an EC-N LOS alarm is not accompanied by additional alarms, a cabling problem is usually the cause of the alarm. The condition clears when two consecutive valid frames are received.
Note If a circuit shows a partial status when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.
Step 1 Verify cabling continuity to the port reporting the alarm. To verify cable continuity, follow site practices.
Step 2 If the cabling is good, verify that the correct port is in service by completing the following steps:
a. Confirm that the LED is correctly lit on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the port is in service, double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as Unlocked.
e. If the Admin State column lists the port as locked,maintenance or locked,disabled, click the column and choose Unlocked. Click Apply.
Step 3 If the correct port is in service, use an optical test set to confirm that a valid signal exists on the line. For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.
Step 4 If the signal is valid, ensure that the transmit and receive outputs from the electrical panel to your equipment are properly connected. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cables" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 5 If a valid signal exists, replace the cable connector on the ONS 15454 SDH.
Step 6 Repeat Steps 1 through 5 for any other port on the card that reports the LOS (EC-N).
Step 7 If the alarm does not clear, look for and troubleshoot any other alarm that could identify the source of the problem.
Step 8 If no other alarms exist that could be the source of the LOS (EC-N), or if clearing an alarm did not clear the LOS, complete the "Physically Replace a Traffic Card" procedure for the reporting card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 9 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: FUDC
The LOS (FUDC) alarm is raised if there is a UDC circuit created on the AIC-I DCC port but the port is not receiving signal input. The downstream node has an AIS condition raised against AIC-I DCC port transmitting the UDC.
Step 1 Verify cable continuity to the AIC-I UDC port. To verify cable continuity, follow site practices.
Step 2 Verify that there is a valid input signal using a test set. For specific procedures to use the test set equipment, consult the manufacturer.
Step 3 If there is a valid signal, clean the fiber according to site practice. If no site practice exists, complete the procedure for cleaning optical connectors in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Step 4 If the alarm does not clear, verify that the UDC is provisioned by completing the following steps:
a. At the network view, click the Provisioning > Overhead Circuits tabs.
b. If no UDC circuit exists, create one. Refer to the "Create Circuits and Tunnels" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
c. If a user data circuit exists (shown as User Data F1 under the Type column), check the source and destination ports. These must be located on AIC-I cards to function.
Step 5 If the alarm does not clear, look for and troubleshoot any other alarm that could identify the source of the problem.
Step 6 If no other alarms exist that could be the source of the LOS (FUDC), or if clearing another alarm did not clear the LOS, complete the "Physically Replace a Traffic Card" procedure for the reporting card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 7 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
The LOS (MSUDC) alarm is not supported in this release. It is reserved for future development.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Objects: STM1E, STMN
A LOS alarm for an STM1E or STM-N port occurs when the port on the card is in service but no signal is being received. The cabling might not be correctly connected to the card, or no signal exists on the line. Possible causes for no signal on the line include upstream equipment failure.
Note If a circuit shows an incomplete state when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the "Install Cards and Fiber-Optic Cables" chapter in the Cisco ONS 15454 SDH Procedure Guide.
If an optical time-division multiplexing (TDM) signal such as an STM-1 or STM-4 is plugged into an E1000-2-G or G1000-4 card GBIC connector, this can trigger an LOS.
Step 2 Consult site records to determine whether the port raising the alarm has been assigned.
Step 3 If the port is assigned, verify that the correct port is in service by completing the following steps:
a. To confirm this physically, confirm that the card shows a green LED on the physical card.
A green LED indicates an active card. An amber LED indicates a standby card.
b. To determine this virtually, double-click the card in CTC to display the card view and complete the following substeps:
•Click the Provisioning > Line tabs.
•Verify that the Admin State column lists the port as Unlocked.
c. If the Admin State column lists the port as locked,maintenance or locked,disabled, click the column and choose Unlocked.
d. Click Apply.
Step 4 Check the incoming optical power through CTC (if available) or with an optical power meter to ensure that it at the correct level as determined by Cisco MetroPlanner.
Step 5 Use a test set to confirm that a valid signal exists on the line. Test the line as close to the receiving card as possible. For specific procedures to use the test set equipment, consult the manufacturer.
Step 6 Ensure that the transmit and receive outputs from the electrical panel to your equipment are properly connected. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 SDH Procedure Guide.
Step 7 If there is a valid signal, replace the electrical connector on the ONS 15454 SDH.
Step 8 If a valid signal is not present and the transmitting device is operational, replace the cable connecting the transmitting device to the port. To do this, refer to the "Install Hardware" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 9 Repeat Steps 1 to 8 for any other port on the card that reports the LOS.
Step 10 If no other alarms are present that could be the source of the LOS, or if clearing an alarm did not clear the LOS, complete the "Physically Replace a Traffic Card" procedure for the reporting card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 11 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, PPM, TRUNK
The Equipment Low Transmit Power alarm is an indicator for TXP, MXP, MRC-12, and OC192-XFP/STM64-XFP card transmitted optical signal power. LO-TXPOWER occurs when the measured optical power of the transmitted signal falls under the threshold. The threshold value is user-provisionable.
Note For more information about provisioning MXP or TXP PPMs, refer to the "Provision Transponder and Muxponder Cards" chapter of the Cisco ONS 15454 DWDM Installation and Operations Guide. For more information about the cards themselves, refer to the "Card Reference" chapter.
Step 1 Display the reporting card view.
Step 2 Click the Provisioning > Optics Thresholds > Current Values tabs or the Provisioning > Optics Thresholds tabs as appropriate to the reporting card.
Step 3 Increase the TX Power Low column value by 0.5 dBm.
Step 4 If the card transmit power setting cannot be increased without affecting the signal, complete the "Physically Replace a Traffic Card" procedure.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 5 If no ports are shown bad and the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP, VCTRM-HP
The Loopback Cross-Connect condition indicates that there is a software cross-connect loopback active between an optical card and an STM-64 card. A cross-connect loopback test occurs below line speed and does not affect traffic.
For more information on loopbacks, see the "Troubleshooting Electrical Circuit Paths With Loopbacks" section.
Note Cross-connect loopbacks occur below line speed. They do not affect traffic.
Step 1 To remove the loopback cross-connect condition, double-click the optical card in CTC to display the card view.
Step 2 Complete the "Clear an STM-N Card XC Loopback Circuit" procedure.
Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: DS1
The DS-1 Loopback Command Sent To Far End condition occurs on the near-end node when you send a DS-1 FEAC loopback.
Note LPBKDS1FEAC-CMD is an informational condition and does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: DS3
A Loopback Due to FEAC Command DS-3 condition occurs when a DS3i-N-12 port loopback signal is received from the far-end node because of an FEAC command. An FEAC command is often used with loopbacks. LPBKDS3FEAC is only reported by DS3i-N-12 cards. A DS3i-N-12 card generates and reports FEAC alarms or conditions.
Note LPBKDS3FEAC is an informational condition. It does not require troubleshooting.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: DS3, E3
The DS-3 Loopback Command Sent To Far End condition occurs on the near-end node when you send a DS-3 FEAC loopback to a DS3i-N-12 card. For more information about FEAC loopbacks, see the "Troubleshooting Electrical Circuit Paths With Loopbacks" section.
Note LPBKDS3FEAC-CMD is an informational condition. It does not require troubleshooting.
The LPBKE1FEAC condition is not used in this platform in this release. It is reserved for future development.
The LPBKE3FEAC condition is not used in this platform in this release. It is reserved for future development.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: CE100T
A Loopback Facility condition on a CE-100T-8 port occurs when a software facility (line) loopback is active for a port on the card.
For information about troubleshooting Ethernet circuits with loopbacks, see the "Troubleshooting Ethernet Circuit Paths With Loopbacks" section.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: DS1, DS3
A Loopback Facility condition for a DS-1 or DS-3 signal occurs when a software facility (line) loopback is active for a DS1 port on a DS1i-N-14 or a DS3 port on the reporting DS3i-N-12 card.
For information about troubleshooting optical circuits with loopbacks, see the "Troubleshooting Electrical Circuit Paths With Loopbacks" section. Facility loopbacks are described in the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section.
Note CTC permits loopbacks to be performed on an unlocked circuit. Performing a loopback is Service-Affecting (SA). If you did not perform a lockout or Force switch to protect traffic, the LPBKFACILITY condition can be accompanied by a more serious alarms such as LOS.
Note DS-3 facility (line) loopbacks do not transmit an AIS in the direction away from the loopback. Instead of AIS, a continuance of the signal transmitted to the loopback is provided.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: E1, E3, E4
A Loopback Facility condition for an E-1, E-3, or E-4 signal occurs when a software facility loopback is active for a port on the reporting E-N card.
For more information on loopbacks, see the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section or the "Troubleshooting Electrical Circuit Paths With Loopbacks" section.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: FCMR
A Loopback Facility for FCMR condition occurs when a facility loopback is provisioned on an FC_MR-4 card.
For information about troubleshooting optical circuits with loopbacks, see the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: G1000
A Loopback Facility condition for the G1000 object occurs when a software facility (line) loopback is active for a port on the reporting G-Series Ethernet card.
For information about troubleshooting optical circuits with loopbacks, see the "Troubleshooting Optical Circuit Paths With Loopbacks" section. Facility loopbacks are described in the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: STM1E, STMN
A Loopback Facility condition for an STM1E or STM-N occurs when a software facility loopback is active for a port on the reporting card.
For more information on loopbacks, see the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section or the "Troubleshooting Electrical Circuit Paths With Loopbacks" section.
Step 1 Complete the "Clear an STM-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: CE100T
A Loopback Terminal condition on a CE-100T-8 port occurs when a software terminal loopback is active for a port on the card.
For information about troubleshooting Ethernet circuits with loopbacks, see the "Troubleshooting Ethernet Circuit Paths With Loopbacks" section.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: DS1, DS3
A Loopback Terminal condition for a DS-1 or DS-3 signal occurs when a software terminal (inward) loopback is active for a DS-1 port on a DS1i-N-14 card or a DS-3 port on the reporting DS3i-N-12 card.
For more information on loopbacks, see the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section.
Note DS-3 terminal loopbacks do not transmit the "MS-AIS" condition on page 2-172 in the direction away from the loopback. Instead of MS-AIS, a continuance of the signal transmitted into the loopback is provided.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: E1, E3, E4
A Loopback Terminal for an E-1, E-3, or E-4 signal condition occurs when a software terminal (inward) loopback is active for a port on the reporting E-N card.
For more information on loopbacks, see the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: FCMR
A Loopback Terminal for FCMR condition occurs when a terminal loopback is provisioned on an FC_MR-4 card.
For information about troubleshooting optical circuits with loopbacks, see the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: G1000
A Loopback Terminal condition for the G1000 object occurs when a software terminal (inward) loopback is active for a port on the reporting G-Series Ethernet card.
When a port in terminal (inward) loopback, its outgoing signal is redirected into the receive direction on the same port, and the externally received signal is ignored. On the G-Series card the outgoing signal is not transmitted; it is only redirected in the receive direction.
For more information about troubleshooting optical circuits, see the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Complete the "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: STM1E, STMN
A Loopback Terminal for an STM-1E or STM-N signal condition occurs when a software terminal (inward) loopback is active for a port on the reporting traffic card.
For more information on loopbacks, see the "Troubleshooting Non-DWDM Circuit Paths with Loopbacks" section.
Step 1 Complete the "Clear an STM-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: VCTRM-LP
The Encapsulation C2 Byte Mismatch Path alarm applies to ML-Series Ethernet cards. It occurs when the first three following conditions are met and one of the last two is false:
•The received C2 byte is not 0x00 (unequipped).
•The received C2 byte is not a PDI value.
•The received C2 does not match the expected C2.
•The expected C2 byte is not 0x01 (equipped unspecified).
•The received C2 byte is not 0x01 (equipped unspecified).
(This is in contrast to LP-PLM, which must meet all five criteria.) For an LP-ENCAP-MISMATCH to be raised, there is a mismatch between the received and expected C2 byte, with either the expected byte or received byte value being 0x01.
An example situation that would raise an LP-ENCAP-MISMATCH alarm is if a circuit created between two ML-Series cards has GFP framing provisioned on one end and HLDC framing with LEX encapsulation provisioned on the other. The GFP framing card transmits and expects a C2 byte of 0x1B, while the HDLC framing card transmits and expects a C2 byte of 0x01.
A mismatch between the transmit and receive cards on any of the following parameters can cause the alarm:
•Mode (HDLC, GFP-F)
•Encapsulation (LEX, HDLC, PPP)
•CRC size (16 or 32)
•Scrambling state (on or off)
Note By default, an LP-ENCAP-MISMATCH alarm causes an ML-Series card data link to go down. This behavior can be modified using the command-line interface (CLI) command no pos trigger defect encap.
Note For more information about the ML-Series Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Ensure that the correct framing mode is in use on the transmit card, and that it is identical to the receive card by completing the following steps:
a. In node view, double-click the ML-Series card to display the card view.
b. Click the Provisioning > Card tabs.
c. In the Mode drop-down list, ensure that the same mode (GFP-F or HDLC) is selected. If it is not, choose it and click Apply.
Step 2 If the alarm does not clear, use the ML-Series card CLI to ensure that the remaining settings are correctly configured:
•Encapsulation
•CRC size
•Scrambling state
To open the interface, click the IOS tab and click Open IOS Connection. Refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327 entries on all three of these topics to obtain the full configuration command sequences.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: VCTRM- LP
The SLMF-PLM Low-Order Path Label Mismatch alarm applies to the V5 byte in low-order (VC-2 or VC-1) path overhead. LP-PLM occurs when there is a mismatch between the transmitted and received V5 byte received in the SDH payload overhead.
The LP-PLM alarm occurs when the optical (traffic) cards cannot detect the value of the C2 byte in the payload. The low-order C2 byte would cause the LP-PLM to occur on terminating cards.
Step 1 Verify that all circuits terminating in the reporting card are active by completing the following steps:
a. Click the Circuits tab.
b. Verify that the Admin State column lists the port as discovered.
c. If the Admin State column lists the port as incomplete, wait 10 minutes for the ONS 15454 SDH to initialize fully. If the incomplete state does not change after full initialization, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Step 2 After verifying that the port is active, verify the signal source to the electrical card reporting the alarm with an optical test set according to site specific practice. For specific procedures to use the test set equipment, consult the manufacturer.
Step 3 If traffic is being affected, complete the "Delete a Circuit" procedure.
Step 4 Recreate the circuit with the correct circuit size. Refer to the "Create Circuits and Tunnels" chapter in the Cisco ONS 15454 SDH Procedure Guide for circuit procedures.
Step 5 If the circuit deletion and re-creation does not clear the alarm, verify the far-end STM-N card that provides the payload to the electrical card.
Step 6 If the alarm does not clear, verify the cross-connect between the STM-N card and the electrical card.
Step 7 If the alarm does not clear, clean the far-end optical fiber according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Step 8 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the reporting traffic card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 9 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Object: VCTRM-LP
The Low-Order RFI condition indicates that there is a remote failure indication in the low-order (VC-2 or VC-1) path, and that the failure has persisted beyond the maximum time allotted for transmission system protection. The LP-RFI is sent as the protection switch is initiated. Resolving the fault in the adjoining node clears the LP-RFI condition in the reporting node.
Step 1 Log into the far-end node of the reporting ONS 15454 SDH.
Step 2 Determine whether there are other alarms, especially the "LOS (STM1E, STMN)" alarm on page 2-146.
Step 3 Clear the alarms. See the appropriate alarm section in this chapter for the procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: VCTRM-LP
The Low-Order Path Section TIM alarm occurs when the expected J2 path trace string does not match the received string.
If the alarm occurs on a port that has been operating with no alarms, the circuit path has changed or someone entered a new incorrect value into the Current Transmit String field. Follow the procedure below to clear either instance.
LP-TIM also occurs on a port that has previously been operating without alarms if someone switches or removes the electrical cables or optical fibers that connect the ports. TIM is usually accompanied by other alarms, such as the "LOS (STM1E, STMN)" alarm on page 2-146 or the "LP-UNEQ" alarm on page 2-162. If these alarms accompany the "TIM" alarm on page 2-215, reattach or replace the original cables/fibers to clear the alarms.
Step 1 Complete the "Clear the TIM Alarm" procedure for the J2 byte.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a service-affecting problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: VCMON-LP, VCTRM-LP
The SLMF Unequipped Low-Order Path Unequipped alarm applies to the V5 byte in low-order (VC-2 or VC-1) path overhead. LP-UNEQ occurs when no V5 byte is received in the SDH payload overhead.
Step 1 In node view, click View > Go to Network View.
Step 2 Right-click the alarm to display the Select Affected Circuits shortcut menu.
Step 3 Click Select Affected Circuits.
Step 4 When the affected circuits appear, look in the Type column for VCT, which indicates a VC tunnel circuit. A VC tunnel with no VCs assigned could be the cause of an LP-UNEQ alarm.
Step 5 If the Type column does not contain VCT, there are no VC tunnels connected with the alarm. Go to Step 7.
Step 6 If the Type column does contain VCT(s), attempt to delete the row(s) by completing the following steps:
Note The node does not allow you to delete a valid VT tunnel or one with a valid VT circuit inside.
a. Click the VC tunnel circuit row to highlight it. Complete the "Delete a Circuit" procedure.
b. If an error message dialog box appears, the VC tunnel is valid and not the cause of the alarm.
c. If any other columns contain VCT, repeat Steps a and b.
Step 7 If all ONS nodes in the ring appear in the CTC network view, verify that the circuits are all complete by completing the following steps:
a. Click the Circuits tab.
b. Verify that PARTIAL is not listed in the Status column of any circuits.
Step 8 If you find circuits listed as incomplete, verify that these circuits are not working circuits that continue to pass traffic using an appropriate optical test set and site-specific procedures. For specific procedures to use the test set equipment, consult the manufacturer.
Step 9 If the incomplete circuits are not needed or are not passing traffic, delete the partial circuits.
Complete the "Delete a Circuit" procedure.
Step 10 Recreate the circuit with the correct circuit size. Refer to the "Create Circuits and Tunnels" chapter in the Cisco ONS 15454 SDH Procedure Guide for circuit creation procedures.
Step 11 Log back in and verify that all circuits terminating in the reporting card are active by completing the following steps:
a. Click the Circuits tab.
b. Verify that the Status column lists all circuits as active.
Step 12 If the alarm does not clear, clean the far-end optical fiber according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 13 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the optical and/or electrical cards.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 14 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, VCMON-HP, VCMON-LP
The Manual Switch Request condition occurs when a user initiates a Manual switch request on an STM-N port. Clearing the Manual switch clears the MAN-REQ condition. You do not need to clear the switch if you want the manual switch to remain.
Step 1 Complete the "Initiate a 1+1 Protection Port Manual Switch Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
A User-Initiated Manual Reset condition occurs when you right-click a card in CTC and choose Reset. Resets performed during a software upgrade also prompt the condition. The MANRESET condition clears automatically when the card finishes resetting.
Note MANRESET is an informational condition and does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE-SREF
The Manual Switch To Internal Clock condition occurs when the NE timing source is manually switched to an internal timing source.
Note MANSWTOINT is an informational condition and does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Manual Switch To Primary Reference condition occurs when the NE timing source is manually switched to the primary timing source.
Note MANSWTOPRI is an informational condition and does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Manual Switch To Second Reference condition occurs when the NE timing source is manually switched to a second timing source.
Note MANSWTOSEC is an informational condition and does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Manual Switch To Third Reference condition occurs when the NE timing source is manually switched to the tertiary timing source.
Note MANSWTOTHIRD is an informational condition and does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Manual Switch Request on Ring condition occurs when a user initiates a MANUAL RING command on MS-SPRing rings to switch from working to protect or protect to working. This condition is visible on the network view Alarms, Conditions, and History tabs and is accompanied by WKSWPR. The port where the MANUAL RING command originated is marked with an "M" on the network view detailed circuit map.
Step 1 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Manual Switch Request on Ring condition occurs on MS-SPRings when a user initiates a Manual Span command to move MS-SPRing traffic from a working span to a protect span. This condition appears on the network view Alarms, Conditions, and History tabs. The port where the MANUAL SPAN command was applied is marked with an "M" on the network view detailed circuit map.
Step 1 Complete the "Clear an MS-SPRing External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
The MEA alarm for the BIC object is not used in this platform in this release. It is reserved for future development.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The MEA alarm for equipment is reported against a card slot when the physical card inserted into a slot does not match the card type that is provisioned for that slot in CTC.
Note When downgrading the CTC software from R6.0 to R5.0 and the XCVXC cross-connect card to the XCVXL for use in that release, the standby (Slot 8) XCVXL can raise the MEA alarm until the downgrade is complete.
Step 1 Physically verify the type of card that is installed in the slot reporting the MEA alarm. In node view, click the Inventory tab and compare it to the actual installed card.
Step 2 If you prefer the card type depicted by CTC, replace the physical card reporting the mismatch with the card type depicted by CTC (provisioned for that slot). Complete the "2.10.6 Air Filter and Fan Procedures" procedure.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 3 If you prefer the card that physically occupies the slot and the card is not in service, has no circuits mapped, and is not part of a protection group, place the cursor over the provisioned card in CTC and right-click to choose Delete Card.
The card that physically occupies the slot reboots, and CTC automatically provisions the card type into that slot.
Note If the card is in service, has a circuit mapped, is paired in a working/protection scheme, has DCC communications enabled, or is used as a timing reference, CTC does not allow you to delete the card.
Step 4 If any ports on the card are in service, place them out of service (Locked, maintenance) by completing the following steps:
a. Double-click the reporting card to display the card view.
b. Click the Provisioning > Line tab.
c. Click the Admin State column of any Unlocked ports.
d. Choose Locked, maintenance to take the ports out of service.
Step 5 If a circuit has been mapped to the card, complete the "Delete a Circuit" procedure.
Step 6 If the card is paired in a protection scheme, delete the protection group by completing the following steps:
a. Click the Provisioning > Protection tabs.
b. Choose the protection group of the reporting card.
c. Click Delete.
d. Click Yes in the Delete Protection Group dialog box.
Step 7 Right-click the card reporting the alarm.
Step 8 Choose Delete.
The card that physically occupies the slot reboots, and CTC automatically provisions the card type into that slot.
Step 9 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: FAN
The Mismatch of Equipment Attributes alarm is reported against the fan-tray assembly when an older ONS 15454 SDH fan-tray assembly (FTA2) is used with certain cards that require the newer fan-tray assembly (15454E-FTA-48V). The 10-Gbps-compatible shelf assembly (15454E-SA-ETSI) and fan-tray assembly (15454E-FTA-48V) are required with the ONS 15454 SDH OC192 LR/STM64 LH 1550, E1000-2-G, E100T-G, OC48 IR/STM16 SH AS 1310, or OC48 LR/STM16 AS 1550 cards.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Determine whether the ONS 15454 SDH shelf assembly is a newer ETSI 10-Gbps-compatible shelf assembly (15454E-SA-ETSI) or an earlier shelf assembly by completing the following steps:
a. In node view, click the Inventory tab.
b. In the HW Part # column, if the number is 800-08708-XX, then you have a 10-Gbps-compatible shelf assembly (15454-SA-HD).
c. In the HW Part # column, if the number is not 800-08708-XX, then you are using an earlier shelf assembly.
Step 2 If you have a 10-Gbps-compatible shelf assembly (15454E-SA-ETSI), the alarm indicates that an older, incompatible fan-tray assembly is installed in the shelf assembly. Obtain a newer fan-tray assembly (15454-FTA3) with a 5 A fuse and complete the "Replace the Fan-Tray Assembly" procedure.
Step 3 If you are using an earlier shelf assembly, the alarm indicates that you are using a newer fan-tray assembly (15454-FTA3), which is incompatible with the earlier version of the shelf assembly. Obtain an earlier version of the fan-tray assembly (15454-FTA2) and complete the "Replace the Fan-Tray Assembly" procedure.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: EQPT
The Memory Gone alarm occurs when data generated by software operations exceeds the memory capacity of the TCC2/TCC2P card. The TCC2/TCC2P cards which exceed the memory capacity reboot to avoid failure of card operations.
Note The alarm does not require user intervention. The MEM-LOW alarm always preceeds the MEM-GONE alarm.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Free Memory of Card Almost Gone alarm occurs when data generated by software operations is close to exceeding the memory capacity of the TCC2/TCC2P card. The alarm clears when additional memory becomes available. If additional memory is not made available and the memory capacity of the card is exceeded, CTC ceases to function.
Note The alarm does not require user intervention. Log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Objects: AICI-AEP, AICI-AIE
DWDM Logical Object: PPM
The Manufacturing Data Memory Failure (MFGMEM) alarm occurs if the ONS 15454 SDH cannot access the data in the electronically erasable programmable read-only memory (EEPROM). Either the memory module on the component failed or the TCC2/TCC2P card lost the ability to read that module. The EEPROM stores manufacturing data that is needed for both compatibility and inventory issues. Inability to read a valid MAC address disrupts IP connectivity and makes the ONS 15454 SDH icon on the CTC network view unavailable.
Step 1 Complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure.
Wait ten minutes to verify that the standby TCC2/TCC2P card does not reset itself. If the TCC2/TCC2P card reset is not complete and error-free or if the TCC2/TCC2P card reboots itself, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log in to http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Note If CTC stops responding after performing a reset on the TCC2/TCC2P card, close the browser and start CTC again on the affected node.
Step 2 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure.
Step 3 If the alarm does not clear, physically replace the standby TCC2/TCC2P card on the ONS 15454 SDH with a new TCC2/TCC2P card. Complete the "Physically Replace a Traffic Card" procedure.
Note The active TCC2/TCC2P card takes up to 30 minutes to transfer the system software to the newly installed TCC2/TCC2P card. Software transfer occurs in instances where different software versions exist on the two cards. During this operation, the TCC2/TCC2P card LEDs flash to indicate failure and then the active/standby LED flashes. When the transfer completes, the TCC2/TCC2P card reboots and goes into standby mode after approximately three minutes.
Step 4 Reset the active TCC2/TCC2P card. Complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure.
Wait ten minutes to verify that the standby TCC2/TCC2P card does not reset itself. If the TCC2/TCC2P card reset is not complete and error-free or if the TCC2/TCC2P card reboots itself, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Step 5 Physically replace the remaining TCC2/TCC2P card with the second TCC2/TCC2P card. Complete the "Physically Replace a Traffic Card" procedure.
The ONS 15454 SDH boots up the second TCC2/TCC2P card. The second TCC2/TCC2P card must also copy the system software, which can take up to twenty minutes.
Step 6 If the MFGMEM alarm continues to report after replacing the TCC2/TCC2P cards, the problem lies with the EEPROM.
Step 7 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Objects: BPLANE, FAN
The Manufacturing Data Memory (EEPROM) failure alarm occurs if the ONS 15454 SDH cannot access the data in the EEPROM. Lack of access occurs when either the memory module on the component fails or the TCC2/TCC2P card loses the ability to read that module. The EEPROM stores manufacturing data that is needed for both compatibility and inventory issues. An inability to read a valid MAC address disrupts IP connectivity and makes the ONS 15454 SDH icon on the CTC network view unavailable.
Step 1 Complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure.
Note If CTC stops responding after performing a reset on the TCC2/TCC2P card, close the browser and start CTC again on the affected node.
Step 2 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure.
Step 3 Physically replace the remaining TCC2/TCC2P card with the second TCC2/TCC2P card. Complete the "Physically Replace a Traffic Card" procedure.
Note The active TCC2/TCC2P card takes up to 30 minutes to transfer the system software to the newly installed TCC2/TCC2P card. Software transfer occurs in instances where different software versions exist on the two cards. During this operation, the TCC2/TCC2P card LEDs flash to indicate failure and then the active/standby LED flashes. When the transfer completes, the TCC2/TCC2P card reboots and goes into standby mode after approximately three minutes.
Step 4 Perform a CTC reset on the TCC2/TCC2P card. Complete the "Remove and Reinsert (Reseat) the Standby TCC2/TCC2P Card" procedure.
Step 5 Verify that the remaining TCC2/TCC2P card is now in standby mode. (The ACT/STBY LED changes to amber.)
Step 6 Physically replace the remaining TCC2/TCC2P card with the second TCC2/TCC2P card. Complete the "Physically Replace a Traffic Card" procedure. (The procedure is similar.)
Step 7 If the MFGMEM alarm continues to report after replacing the TCC2/TCC2P cards, the problem lies with the EEPROM.
Step 8 If the MFGMEM is reported from the fan-tray assembly, replace the fan-tray assembly. Obtain a fan-tray assembly and complete the "Replace the Fan-Tray Assembly" procedure.
Step 9 If the MFGMEM is reported from backplane, or if the alarm persists after the fan-tray assembly is replaced, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Objects: STM1E, STMN
The Multiplex Section (MS) AIS condition indicates that there is a defect in the multiplexing section layer of the SDH overhead. The multiplex section refers to the segment between two SDH devices in the circuit and is also known as a maintenance span. The multiplex section layer of the SDH overhead deals with payload transport, and its functions include multiplexing and synchronization.
Generally, any AIS is a special SDH signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it detects the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The MS-DCC Termination Failure alarm occurs when the ONS 15454 SDH loses its data communications channel. The DCC is three bytes, D1 through D3, in the SDH overhead. The bytes convey information about Operation, Administration, Maintenance, and Provisioning (OAM&P). The ONS 15454 SDH uses the DCC on the SDH section overhead to communicate network management information.
Step 1 Complete the "Clear the EOC Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Object: STM1E
The MS Remote Fault Indication (RFI) condition indicates that there is an RFI occurring at the SDH overhead multiplexing section level.
An RFI occurs when the ONS 15454 SDH detects an RFI in the SDH overhead because of a fault in another node. Resolving the fault in the adjoining node clears the MS-RFI condition in the reporting node.
Step 1 Log into the far-end node of the reporting ONS 15454 SDH.
Step 2 Determine whether there are other alarms, especially the "LOS (STM1E, STMN)" alarm on page 2-146.
Step 3 Clear the main alarm. See the appropriate alarm section in this chapter for the procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: STMN
The Procedural Error MS-SPRing Out of Synchronization alarm occurs when you attempt to add or delete a circuit and a node on a working ring loses its DCC connection because all transmit and receive fiber has been removed. The CTC cannot generate a table of the nodes and causes the MSSP-OOSYNC alarm.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Step 1 Reestablish cabling continuity to the node reporting the alarm. Refer to the "Install Cards and Fiber-Optic Cables" chapter in the Cisco ONS 15454 SDH Procedure Guide for cabling procedures to reestablish the DCC. To verify cable continuity, follow site practices.
When the DCC is established between the node and the rest of the MS-SPRing, the DCC becomes visible to the MS-SPRing and should be able to function on the circuits.
Step 2 If alarms occur when you have provisioned the DCC, see the "EOC" alarm on page 2-76.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a service-affecting problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: STMN
The MS-SPRing Software Version Mismatch alarm is by the TCC2/TCC2P card when it checks all software versions for all nodes in a ring and discovers a mismatch in versions.
Step 1 Clear the alarm by loading the correct software version on the TCC2/TCC2P card with the incorrect load. To download software, refer to the release-specific software download document.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The No Startup Configuration alarm applies to ML-Series Ethernet (traffic) cards and occurs when you preprovision Slot 5 to 6 and Slot 12 to 13 for the card without inserting the card first, or when you insert a card without preprovisioning. (This is an exception to the usual rule in card provisioning.) Because this is normal operation, you should expect this condition during provisioning. When the startup configuration file is copied to the active TCC2/TCC2P card, the alarm clears.
Note For more information about the ML-Series Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Create a startup configuration for the card in Cisco IOS.
Follow the card provisioning instructions in the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 2 Upload the configuration file to the TCC2/TCC2P card by completing the following steps:
a. In node view, right-click the ML-Series card graphic.
b. Choose IOS Startup Config from the shortcut menu.
c. Click Local > TCC and navigate to the file location.
Step 3 Complete the "Reset a Traffic Card in CTC" procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: SYSTEM
The NOT-AUTHENTICATED alarm is raised by CTC (not by the NE) when it fails to log into a node. This alarm only displays in CTC where the login failure occurred. This alarm differs from the "INTRUSION-PSWD" alarm on page 2-126 in that INTRUSION-PSWD occurs when a user exceeds the login failures threshold.
Note NOT-AUTHENTICATED is an informational alarm and is resolved when CTC successfully logs into the node.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCTRM-HP, VCTRM-LP
The Out of Use Transport Failure alarm is a VCAT member alarm. (VCAT member circuits are independent circuits that are concatenated from different time slots into a higher-rate signal.) This condition is raised when a member circuit in a VCAT is unused, such as when it is removed by SW-LCAS. It occurs in conjunction with the "VCG-DEG" alarm on page 2-223.
Step 1 Complete the "Clear the VCG-DEG Condition" procedure. Clearing that condition clears this condition as well.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: EQPT
The switch agent raises a Peer Card Not Responding alarm if either traffic card in a protection group does not receive a response to the peer status request message. PEER-NORESPONSE is a software failure and occurs at the task level, as opposed to a communication failure, which is a hardware failure between peer cards.
Step 1 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. Verify the LED appearance: A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
The Add Port Power High Fail alarm is not used in this platform in this release. It is reserved for future development.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: CE-MR-10, ML-MR-10, FC_MR-4
The Pluggable PORT-MISMATCH alarm applies to FC_MR-4, ML-MR-10, and CE-MR-10 Ethernet cards.
For the ML-MR-10 and CE-MR-10 cards the alarm indicates either of the following:
•The provisioned payload, speed, or duplex configured on the port does not match that of the SFP plugged into the port.
•A non-supported SFP is plugged into the port.
For the FC_MR-4 card the alarm indicates that a non-supported GBIC is plugged into the port.
To clear the alarm on the CE-MR-10 card, either plug-in a supported SFP into the CE-MR-10 port or follow these steps to provision the correct payload, speed, or duplex:
1. In node view (single-shelf mode) or shelf view (multishelf mode), double-click the CE-MR-10 card to open the card view.
2. Click the Provisioning > Ether Ports tabs.
3. Specify correct values in the Expected Speed and Expected Duplex fields to match the SFP configuration.
4. Click Apply.
To clear the alarm on the FC_MR-4 card, plug-in a supported GBIC into the FC_MR-4 port and follow these steps to provision the media type:
1. In node view (single-shelf mode) or shelf view (multishelf mode), double-click the FC_MR-4 card graphic to open the card.
2. Click the Provisioning > Port > General tabs.
3. Specify the proper payload value in the Media Type field.
4. Click Apply.
For the CE-MR-10 and FC_MR-10 card, the alarm can also be cleared using TL1 commands. For detailed instructions, refer to the Cisco ONS 15454 SDH and Cisco ONS 15600 SDH TL1 Command Guide.
For the ML-MR-10 card, the alarm can be cleared through Cisco IOS commands. For detailed instructions, refer to the Cisco ONS 15454 and Cisco ONS 15454 SDH Ethernet Card Software Feature and Configuration Guide.
If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: STMN
The Procedural Error Duplicate Node ID alarm indicates that two identical node IDs exist in the same ring. The ONS 15454 SDH requires each node in the ring to have a unique node ID.
Step 1 Log into a node on the ring.
Step 2 Complete the "Identify an MS-SPRing Ring Name or Node ID Number" procedure.
Step 3 Repeat Step 2 for all the nodes on the ring.
Step 4 If two nodes have an identical node ID number, complete the "Change an MS-SPRing Node ID Number" procedure so that each node ID is unique.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Protection Unit Not Available alarm is caused by a locked protection card when a TCC2/TCC2P card or cross-connect card that is provisioned as part of a protection group is not available. Unavailable protection can occur when a card is reset, but the alarm clears as soon as the card is back in service. The alarm clears if the device or facility is brought back in service.
Step 1 If the PROTNA alarm occurs and does not clear, and if the alarm is raised against a common control card (TCC2/TCC2P card), ensure that there is a redundant control card installed and provisioned in the chassis.
Step 2 If the alarm is raised against a line card, determine whether the ports have been taken out of service by completing the following steps:
a. In CTC, double-click the reporting card to display the card view (if the card is not a cross-connect card).
b. Click the Provisioning > Line tabs.
c. Click the Admin State column of any Unlocked ports. The port is out of service if the Admin State is locked,maintenance or locked,disabled.
Step 3 If any port is out of service, choose Unlocked to put the port in service.
Step 4 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 5 Verify that the reset is complete and error-free. For LED appearance, see the "Traffic Card LED Activity" section.
Step 6 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the reporting card.
Step 7 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Equipment Power Failure at Connector A alarm occurs when there is no power supply from the main power connector to the equipment. This alarm occurs on the electrical interface assemblies (EIA), 15454_MRC-12 Multirate card, MRC-2.5G-12 Multirate card, OC192SR1/STM64IO Short Reach and OC192/STM64 Any Reach cards (also known as STM64-XFP in CTC), OC12 IR/STM4 SH 1310-4 card, OC3 IR/STM1 SH 1310-8 card or TCC2/TCC2P.
Step 1 If a single card has reported the alarm, take the following actions depending on the reporting card:
•If the reporting card is an active traffic line port in a 1+1 protection group or is part of a path protection, ensure that an APS traffic switch has occurred to move traffic to the protect port.
Note Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the "Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
•If the alarm is reported against a TCC2/TCC2P card, complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure.
•If the alarm is reported against an STM-N card, complete the "Reset a Traffic Card in CTC" procedure.
Step 2 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure.
Step 3 If the alarm does not clear, complete the "Physically Replace a Traffic Card" procedure for the reporting card.
Step 4 If the single card replacement does not clear the alarm, or if multiple cards report the alarm, verify the office power. Refer to the "Install the Shelf and FMECS" chapter in the Cisco ONS 15454 SDH Procedure Guide for procedures.
Step 5 If the alarm does not clear, reseat the power cable connection to the connector.
Step 6 If the alarm does not clear, physically replace the power cable connection to the connector.
Step 7 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Equipment Power Failure at Connector B alarm occurs when there is no power supply from the main power connector to the equipment. This alarm occurs on the electrical interface assemblies (EIA), 15454_MRC-12 Multirate card, MRC-2.5G-12 Multirate card, OC192SR1/STM64IO Short Reach and OC192/STM64 Any Reach cards (also known as STM64-XFP in CTC), OC12 IR/STM4 SH 1310-4 card, OC3 IR/STM1 SH 1310-8 card or TCC2/TCC2P.
Step 1 Complete the "Clear the PWR-FAIL-A Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Equipment Power Failure at Connector A alarm occurs when there is no power supplied to the backup power connector on the shelf. This alarm occurs on the electrical interface assemblies (EIA), 15454_MRC-12 Multirate card, MRC-2.5G-12 Multirate card, OC192SR1/STM64IO Short Reach and OC192/STM64 Any Reach cards (also known as STM64-XFP in CTC), OC12 IR/STM4 SH 1310-4 card, OC3 IR/STM1 SH 1310-8 card or TCC2/TCC2P.
Step 1 Complete the "Clear the PWR-FAIL-A Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Equipment Power Failure at Connector B alarm occurs when there is no power supplied to the backup power connector on the shelf. This alarm occurs on the electrical interface assemblies (EIA), 15454_MRC-12 Multirate card, MRC-2.5G-12 Multirate card, OC192SR1/STM64IO Short Reach and OC192/STM64 Any Reach cards (also known as STM64-XFP in CTC), OC12 IR/STM4 SH 1310-4 card, OC3 IR/STM1 SH 1310-8 card or TCC2/TCC2P.
Step 1 Complete the "Clear the PWR-FAIL-A Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: DS1, E1
The Remote Alarm Indication (RAI) condition signifies an end-to-end electrical failure. The error condition is sent from one end of the SDH path to the other. RAI on the DS3i-N-12 card indicates that the far-end node is receiving a DS-3 AIS.
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: DS1, E1
A Facility Termination Equipment Receiver Missing alarm occurs when the facility termination equipment detects an incorrect amount of impedance on its backplane connector. Incorrect impedance usually occurs when a receive cable is missing from the E-1 port or a possible mismatch of backplane equipment occurs, for example, an SMB connector or a BNC connector is connected to an E-1 card.
Note E-1s are four-wire circuits and need a positive (tip) and negative (ring) connection for both transmit and receive.
Step 1 Ensure that the device attached to the E-1 port is operational.
Step 2 If the attachment is good, verify that the cabling is securely connected.
Step 3 If the cabling is good, verify that the pinouts are correct.
Step 4 If the pinouts are correct, replace the receive cable.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
The RFI-V condition is not used in this platform in this release. It is reserved for future development.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: STMN
DWDM Logical Object: OSC-RING
The Ring Name Mismatch condition refers to the ring OSC in APC. It occurs when a ring name does not match other detectable node ring names, and can cause problems with applications that require data exchange with APC. This alarm is somewhat similar to RING-MISMATCH, which applies to MS-SPRings, but instead of applying to ring protection, it applies to DWDM node discovery within the same network.
Note For more information about APC, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.
Step 1 Complete the "Clear the RING-MISMATCH Alarm" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: STMN
A Procedural Error Mismatched Ring alarm occurs when the ring name of the ONS 15454 SDH that is reporting the alarm does not match the ring name of another ONS node in the MS-SPRing. ONS nodes connected in an MS-SPRing must have identical ring names to function.
Note This alarm can also be expected when upgrading to Release 6.0 when the ring identifier is updated.
Step 1 Log into the first node in the ring.
Step 2 Verify the ring name. Complete the "Identify an MS-SPRing Ring Name or Node ID Number" procedure.
Step 3 Note the name in the Ring Name field.
Step 4 Log into the next ONS node in the MS-SPRing.
Step 5 Verify the ring name. Complete the "Identify an MS-SPRing Ring Name or Node ID Number" procedure.
Step 6 If the ring name matches the ring name in the reporting ONS node, repeat Step 5 for the next ONS node in the MS-SPRing.
Step 7 Complete the "Change an MS-SPRing Ring Name" procedure.
Step 8 Verify that the ring map is correct.
Step 9 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Ring Switch Is Active East Side condition occurs when a ring switch occurs at the east side of a MS-SPRing using a Force Ring command. The condition clears when the switch is cleared. RING-SW-EAST is visible on the network view Alarms, Conditions, and History tabs. The port where the Force Ring was applied shows an "F" on the network view detailed circuit map.
Note RING-SW-EAST is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Ring Switch Is Active West Side condition occurs when a ring switch occurs at the west side of a MS-SPRing using a Force Ring command. The condition clears when the switch is cleared. RING-SW-WEST is visible on the network view Alarms, Conditions, and History tabs. The port where the Force Ring was applied shows an "F" on the network view detailed circuit map.
Note RING-SW-WEST is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP, VCMON-LP, STSTRM, VCTERM-HP
The ROLL condition indicates that circuits are being rolled. This is typically carried out to move traffic for a maintenance operation or to perform bandwidth grooming. The condition indicates that a good signal has been received on the roll destination leg, but the roll origination leg has not yet been dropped. The condition clears when the roll origination leg is dropped.
Note ROLL is an informational condition and does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP, VCMON-LP, STSTRM, VCTERM-HP
ROLL-PEND indicates that a roll process has been started, but a good signal has not been received yet by the roll destination leg. This condition can be raised individually by each path in a bulk circuit roll.
The condition clears when a good signal has been received on the roll destination leg.
Note ROLL-PEND is an informational condition and does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: ML100T, ML1000, MLFX
The Resilient Packet Ring (RPR) Wrapped condition applies to CE100T-8 and ML-Series cards and occurs when the RPR protocol initiates a ring wrap due to a fiber cut, node failure, node restoration, new node insertion, or other traffic problem. It can also be raised if the POS port is Admin down condition. (In this case, you will not see any SDH-level or TPTFAIL alarms.)
When the wrap occurs, traffic is redirected to the original destination by sending it in the opposite direction around the ring after a link state change or after receiving any SDH path-level alarms.
Step 1 Look for and clear any service-affecting SDH path-level alarms on the affected circuit, such as the "AU-LOP" alarm on page 2-43, "LOS (TRUNK)" alarm on page 2-148, or the "HP-TIM" alarm on page 2-121. Clearing this alarm can also clear RPRW.
Step 2 If the condition does not clear, look for and clear any service alarms for the ML-Series card itself, such as the "CARLOSS (CE100T)" alarm on page 2-53, "CARLOSS (ML100T, ML1000, MLFX)" alarm on page 2-60, "TPTFAIL (CE100T)" alarm on page 2-216, or the "TPTFAIL (ML100T, ML1000, MLFX)" alarm on page 2-218.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: STMN
The Regenerator Section TIM alarm occurs when the expected J0 path trace string does not match the received string.
If the alarm occurs on a port that has been operating with no alarms, the circuit path has changed or someone entered a new incorrect value into the Current Transmit String field. Follow the procedure below to clear either instance.
A TIM is usually accompanied by other alarms, such as the "LOS (STM1E, STMN)" alarm on page 2-146. If so, reattach or replace the original cables/fibers to clear the alarms.
Step 1 Complete the "Clear the TIM Alarm" procedure for the J0 byte.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a service-affecting problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Run Configuration Save Needed condition occurs when you change the running configuration file for ML-Series cards. RUNCFG-SAVENEED is a reminder that you must save the change to the startup configuration file permanently.
The condition clears after you save the running configuration to the startup configuration, such as by entering:
copy run start
at the privileged EXEC mode of the Cisco IOS CLI. If you do not save the change, the change is lost after the card reboots. If the command "copy run start" is executed in configuration mode and not privileged EXEC mode, the running configuration will be saved, but the alarm will not clear
Note For more information about the ML-Series Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: DS1, DS3, E1, E3, E4, STM1E, STMN
A Signal Degrade (SD) condition occurs on optical STM-N lines and the low-order path termination when the quality of the signal is so poor that the BER on the incoming optical line passed the signal degrade threshold. Signal degrade is defined by the ITU as a "soft failure" condition. SD and SF both monitor the incoming BER and are similar, but SD is triggered at a lower bit error rate than SF.
An SD condition occurs for STM-N cards and the low-order path termination when the BER on the incoming optical line has passed the signal failure threshold in the range of 1E-9 dBm to 1E-5 dBm. For unprotected circuits, the BER threshold value is not user-provisionable and the error rate is set to a Telcordia GR-253-CORE specification of 1E-6 dBm.
The SD condition travels on the B2 byte of the multiplexing section SDH overhead. The condition clears when the BER level falls to one-tenth of the threshold level that triggered the condition. The BER increase that causes the condition is sometimes caused by a physical fiber problem such as a poor fiber connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice. SD can also be caused by repeated cross-connect card switches that in turn can cause switching on the lines or paths.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Note Some levels of BER errors (such as 1E-9 dBm) take a long period to raise or clear, about 9,000 seconds, or 150 minutes. If the SD threshold is provisioned at 1E-9 dBm rate, the SD alarm requires at least one and one-half hours to raise and then another period at least as long to clear.
Note The recommended test set for use on all SDH ONS electrical cards (except E1 cards) is the Omniber 718. The FireBerd test set is recommended for testing E1 cards.
Step 1 Verify that the user-provisionable BER threshold is set at the expected level. Complete the "Clear an STM-N Card Facility or Terminal Loopback Circuit" procedure or "Clear a Non-STM Card Facility or Terminal Loopback Circuit" procedure, as required.
Step 2 With an optical test set, measure the power level of the line to ensure that the power is within guidelines. For specific procedures to use the test set equipment, consult the manufacturer.
Step 3 Verify that optical receive levels are within the acceptable range. These are listed in the "Optical Card Transmit and Receive Levels" section.
Step 4 If the receive levels are out of range, clean the fiber according to site practice. If no site practice exists, complete the procedure for cleaning optical connectors in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Step 5 Verify that single-mode fiber is used.
Step 6 Verify that a single-mode laser is used at the far-end node.
Step 7 If the problem persists, the transmitter at the other end of the optical line could be failing and require replacement.
Step 8 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP, VCTRM-HP
The Signal Degrade Threshold Exceeded for High Order condition indicates that the signal degrade BER threshold has been exceeded for a high-order (VC-4) path on optical (traffic) cards. SDBER-EXCEED-HO occurs when the signal BER falls within the degrade threshold (typically 1E-7 dBm) set on the node.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Step 1 Determine the BER threshold. Complete the "Clear an STM-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If adjustment is acceptable in site practices, adjust the threshold.
Using an optical test set, measure the input power level of the line and ensure that the level is within the guidelines. For specific procedures to use the test set equipment, consult the manufacturer.
Step 3 Verify the input fiber cable connections to the reporting card.
Step 4 Clean the input fiber cable ends according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the condition applies to VCMON-HP, it is Service-Affecting (SA).
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-LP, VCTRM-LP
The Signal Degrade Threshold Exceeded for Low Order condition indicates that the signal degrade BER threshold has been exceeded for a low-order (VC-4) path on optical (traffic) cards. SDBER-EXCEED-LO occurs when the signal BER falls within the degrade threshold (typically 1E-7 dBm) set on the node.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Step 1 Determine the BER threshold. Complete the "Clear an STM-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If adjustment is acceptable in site practices, adjust the threshold.
Using an optical test set, measure the input power level of the line and ensure that the level is within the guidelines. For specific procedures to use the test set equipment, consult the manufacturer.
Step 3 Verify the input fiber cable connections to the reporting card.
Step 4 Clean the input fiber cable ends according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the condition applies to VCMON-HP, it is Service-Affecting (SA).
The Signal Degrade Line alarm is not used in this platform for this release. It is reserved for future development.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: DS1, DS3, E1, E3, E4, STMN
A Signal Failure (SF) condition occurs on optical STM-N cards and the low-order path termination when the BER on the incoming optical line has passed the signal failure threshold in the range of 1E-5 dBm to 1E-3 dBm. The condition travels on the B2 byte of the multiplexing section SDH overhead; this condition causes a protection switch at the line (facility) level.
The SF condition clears when the BER level falls to one-tenth of the threshold level that triggered the condition. A BER increase is sometimes caused by a physical fiber problem, including a poor fiber connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice.
Signal failure is defined by the ITU as a "hard failure" condition. SD and SF both monitor the incoming BER error rate and are similar, but SF is triggered at a higher BER than SD.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 1 Verify that the user-provisionable BER threshold is set at the expected level. Complete the "Clear an STM-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 Using an optical test set, measure the power level of the line and ensure that the level is within the guidelines. For specific procedures to use the test set equipment, consult the manufacturer.
Step 3 Verify that the optical receive levels are within the acceptable range.
Step 4 Clean the fibers at both ends according to site practice for a line signal failure. If no site practice exists, complete the procedure for cleaning optical connectors in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Step 5 Verify that single-mode fiber is being used.
Step 6 If the problem persists, the transmitter at the other end of the optical line could be failing and need replacement.
Step 7 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-HP, VCTRM-HP
The Signal Failure Threshold Exceeded for High Order condition occurs when the signal fail BER threshold has been exceeded for a high-order (VC-4 or VC-3) path on optical (traffic) cards. SFBER-EXCEED-HO occurs when the signal BER falls past the fail threshold (typically 1E-4 dBm) set on the node.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Step 1 Determine the BER threshold by clicking the card reporting the condition, and clicking the Provisioning tab.
Step 2 If adjustment is acceptable in site practices, adjust the threshold.
Step 3 Verify the input power levels to the reporting card.
Step 4 Verify input fiber cable connections to the reporting card.
Step 5 Clean the input fiber cable ends according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the condition applies to the VCTRM-HP object, it is Service-Affecting (SA).
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-LP, VCTRM-LP
The Signal Failure Threshold Exceeded for High Order condition occurs when the signal fail BER threshold has been exceeded for a high-order (VC-4 or VC-3) path on optical (traffic) cards. SFBER-EXCEED-HO occurs when the signal BER falls past the fail threshold (typically 1E-4 dBm) set on the node.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Step 1 Determine the BER threshold by clicking the card reporting the condition, and clicking the Provisioning tab.
Step 2 If adjustment is acceptable in site practices, adjust the threshold.
Step 3 Verify the input power levels to the reporting card.
Step 4 Verify input fiber cable connections to the reporting card.
Step 5 Clean the input fiber cable ends according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter of the Cisco ONS 15454 SDH Procedure Guide.
If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country. If the condition applies to the VCTRM-HP object, it is Service-Affecting (SA).
The Signal Fail Line alarm is not used in this platform for this release. It is reserved for future development.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
A Software Download in Progress alarm occurs when the TCC2/TCC2P card is downloading or transferring software.
No action is necessary. Wait for the transfer or the software download to complete. If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Note SFTWDOWN is an informational alarm and does not require troubleshooting.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: FCMR
DWDM Logical Objects: FC, GE, ISC, TRUNK
The Signal Loss on Data Interface alarm is raised on FC_MR-4 card receive client ports and MXP card FC and ISC client data ports when there is a loss of signal. (Loss of Gigabit Ethernet client signal results in a CARLOSS [GE], not SIGLOSS.) SIGLOSS can also be raised on the MXP trunk port.
If the SYNCLOSS alarm was previously raised on the port, the SIGLOSS alarm will demote it.
Step 1 Ensure that the port connection at the near end of the SDH link is operational.
Step 2 Verify fiber continuity to the port. To verify fiber continuity, follow site practices.
Step 3 Check the physical port LED on the card. The port LED looks clear (that is, not lit green) if the link is not connected.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a service-affecting problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: NE
The Simple Network Time Protocol (SNTP) host failure alarm indicates that an ONS node serving as an IP proxy for the other ONS nodes in the ring is not forwarding SNTP information to the other ONS nodes in the network. The host failure can result from two causes: the IP network attached to the ONS proxy node is experiencing problems, or the ONS proxy node itself is not functioning properly.
Step 1 Ping the SNTP host from a workstation in the same subnet to ensure that communication is possible within the subnet by completing the procedure in the "Verify PC Connection to the ONS 15454 SDH (ping)" section.
Step 2 If the ping fails, contact the network administrator that manages the IP network that supplies the SNTP information to the proxy and determine whether the network is experiencing problems which could affect the SNTP server/router connecting to the proxy ONS 15454 SDH.
Step 3 Ensure that the ONS 15454 SDH is provisioned correctly by completing the following steps:
a. In node view of the ONS node serving as the proxy, click the Provisioning > General tabs.
b. Ensure that the Use NTP/SNTP Server check box is checked.
c. If the Use NTP/SNTP Server check box is not checked, check it.
d. Ensure that the correct server name is entered in the NTP/SNTP Server field.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Span Switch Is Active East Side condition occurs when a span switch occurs at the east side of a four-fiber MS-SPRing span using a Force Span command. The condition clears when the switch is cleared. SPAN-SW-EAST is visible on the network view Alarms, Conditions, and History tabs. The port where the Force Span was applied shows an "F" on the network view detailed circuit map.
Note SPAN-SW-EAST is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Span Switch Is Active West Side condition occurs when a span switch occurs at the west side of a four-fiber MS-SPRing span using a Force Span command. The condition clears when the switch is cleared. SPAN-SW-WEST is visible on the network view Alarms, Conditions, and History tabs. The port where the Force Span was applied shows an "F" on the network view detailed circuit map.
Note SPAN-SW-WEST is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
The Ring Squelching Traffic condition occurs in an MS-SPRing when a node that originates or terminates VC circuits fails or is isolated by multiple fiber cuts or maintenance FORCE RING commands. The isolation or failure of the node disables the circuits that originate or terminate on the failed node. Squelch conditions appear on one or both of the nodes on either side of the isolated/failed node. The AU-AIS condition also appears on all nodes in the ring, except the isolated node.
Warning Use of controls, adjustments, or performing procedures other than those specified could result in hazardous radiation exposure. Statement 1057 |
Step 1 Determine the isolated node by completing the following steps:
a. In node view, click View > Go to Network View.
b. The grayed out node with red spans is the isolated node.
Step 2 Verify fiber continuity to the ports on the isolated node. To verify fiber continuity, follow site practices.
Step 3 If fiber continuity is good, verify that the proper ports are in service by completing the following steps:
a. Confirm that the LED is correctly illuminated on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the STM-N port is in service, double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as Unlocked.
e. If the Admin State column lists the port as locked,maintenance or locked,disabled, click the column and choose Unlocked. Click Apply.
Step 4 If the correct ports are in service, use an optical test set to verify that a valid signal exists on the line.
For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.
Step 5 If the signal is valid, verify that the power level of the optical signal is within the optical card receiver specifications. Refer to the Cisco ONS 15454 SDH Reference Manual for card specifications.
Step 6 If the receiver levels are acceptable, ensure that the optical transmit and receive fibers are connected properly.
Step 7 If the connectors are acceptable, complete the "Physically Replace a Traffic Card" procedure for the STM-N card.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 8 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: STMN
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Client Signal Squelched condition is raised by a TXP_MR_10G, TXP_MR_10E, TXP_MR_2.5G, TXPP_MR_2.5G, MXP_2.5G_10G, MXP_2.5G_10E, MXP_MR_2.5G, or MXPP_MR_2.6G card.
The condition can be raised in the following situations:
•An MXP or TXP client facility detects that an upstream receive facility has experienced a loss of signal (such as an Ethernet CARLOSS, DWDM SIGLOSS, or optical LOS). In response, the facility's transmit is turned off (SQUELCHED). The upstream receive facilities are the trunk receive on the same card as the client, as well as the client receive on the card at the other end of the trunk span.
•The client will squelch if the upstream trunk receive (on the same card) experiences a SIGLOSS, Ethernet CARLOSS, LOS, or LOS (TRUNK) alarm. In some transparent modes, the client is squelched if the trunk detects an AIS condition or a TIM alarm.
•The client will squelch if the upstream client receive (on the card at the other end of the DWDM span) experiences CARLOSS, SIGLOSS, or LOS.
In an example situation, an upstream MXP_2.5G_10G client port receive experiences a "loss of light," and this port raises CARLOSS, SIGLOSS, or LOS (determined by the payload type) locally. The port also sends client signal fail (GFP-CSF) to its downstream card. The downstream card raises a GFP-CSF alarm, turns off the client transmit laser, and raises the SQUELCHED condition.
The local client raises SQUELCHED if it also raises one of the following alarms, all of which are signalled by the upstream node:
•"GFP-CSF" alarm on page 2-109 for the client
•"GFP-LFD" alarm on page 2-111 for the client
•"GFP-NO-BUFFERS" alarm on page 2-111 for the client
•"GFP-DE-MISMATCH" alarm on page 2-109 for the client
•"GFP-EX-MISMATCH" alarm on page 2-110 for the client
•"ODUK-1-AIS-PM" alarm on page 2-176 for the client
•"ODUK-2-AIS-PM" alarm on page 2-176 for the client
•"ODUK-3-AIS-PM" alarm on page 2-176 for the client
•"ODUK-4-AIS-PM" alarm on page 2-176 for the client
On the MXP_MR_10G, the local client raises SQUELCHED if the upstream client detects one of the following alarms. Note that no corresponding local alarm is raised to indicate which of these conditions is present upstream.
•LOS for the clients including the "LOS (2R)" alarm on page 2-141, "LOS (ESCON)" alarm on page 2-145, and "LOS (ISC)" alarm on page 2-146
•CARLOSS for the clients including the "CARLOSS (FC)" alarm on page 2-57, "CARLOSS (GE)" alarm on page 2-60, and "CARLOSS (ISC)" alarm on page 2-60
The local client raises SQUELCHED if the local trunk raises one of the following alarms:
•"OTUK-LOF" alarm on page 2-179 for the trunk
•"OTUK-AIS" alarm on page 2-179 for the trunk
•"LOS (TRUNK)" alarm on page 2-148
•"OTUK-TIM" alarm on page 2-179 squelching enabled, for the trunk
•"ODUK-AIS-PM" alarm on page 2-177 for the trunk
•"ODUK-LCK-PM" alarm on page 2-177 for the trunk
•"ODUK-TIM-PM" alarm on page 2-177 with squelching enabled, for the trunk
•"TIM" alarm on page 2-215 with squelching enabled, for STM-N
•"LOF (DS1, DS3, E1, E4, STM1E, STMN)" alarm on page 2-136
•"LOS (STM1E, STMN)" alarm on page 2-146
•"CARLOSS (TRUNK)" alarm on page 2-61
•"WVL-MISMATCH" alarm on page 2-226 for the client or trunk
When troubleshooting the SQUELCHED condition locally, look for failures progressing upstream in the following order. (If you are troubleshooting this alarm remotely, reverse the order of progress.)
•Local client alarms, as above
•Local trunk alarms, as above
•Remote (upstream) client receive alarms, as above
Note Note: If you see a SQUELCHED condition on the trunk, this can only be caused by a transponder (TXP) card.
Step 1 If the object is reported against any object besides ESCON, determine whether the remote node and local node reports and LOF or the LOS alarm (for the client trunk, as listed above). If it does, turn to the relevant section in this chapter and complete the troubleshooting procedure.
Step 2 If no LOF or LOS is reported, determine whether any other listed remote node or local node conditions as listed above has occurred. If so, turn to the relevant section of this chapter and complete the troubleshooting procedure.
Step 3 If none of these alarms is reported, determine whether the local port reporting the SQUELCHED condition is in loopback. (You will see LPBKFACILITY OR LPBKTERMINAL in the condition window for this port.) If it is in loopback, complete the following steps:
a. Double-click the client card to display the card view.
b. Click the Maintenance > Loopback > Port tabs.
c. If the port Admin State column says locked, maintenance or locked, disabled, click the cell to highlight it and choose Unlocked from the drop-down list. Changing the state to Unlocked also clears any loopback provisioned on the port.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Critical (CR), Service-Affecting (SA) for VCTRM-HP; Major (MJ), Service-Affecting (SA) for VCTRM-LP
SDH Logical Objects: VCTRM-HP, VCTRM-LP
The Sequence Mismatch alarm is a VCAT member alarm. (VCAT member circuits are independent circuits that are concatenated from different time slots into a higher-rate signal.) The alarm occurs when the expected sequence numbers of VCAT members do not match the received sequence numbers.
Step 1 For the errored circuit, complete the "Delete a Circuit" procedure.
Step 2 Recreate the circuit using the procedure in the "Create Circuits and VT Tunnels" chapter of the Cisco ONS 15454 SDH Procedure Guide.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, E1, STMN
DWDM Logical Object: TRUNK
The Synchronization Status Messaging (SSM) Quality level Changed to Do Not Use (DUS) occurs when the synchronization status message (SSM) quality level degrades to DUS or is manually changed to DUS.
The signal is often manually changed to DUS to prevent timing loops from occurring. Sending a DUS prevents the timing from being reused in a loop. SSM-DUS can also be sent for line maintenance testing.
Note SSM-DUS is an informational condition alarm. The condition does not require troubleshooting.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, E1
DWDM Logical Object: TRUNK
The SSM Failed BITS or STM-N alarm occurs when the SSM byte (S1 byte) of the SDH overhead multiplexing section received by the ONS 15454 SDH has failed. The problem is external to the ONS 15454 SDH.This alarm indicates that although the ONS 15454 SDH is set up to receive SSM, the timing source is not delivering valid SSM messages.
Step 1 Verify that SSM is enabled on the external timing source.
Step 2 Use an optical test set to determine that the external timing source is delivering the SSM (S1) byte. For specific procedures to use the test set equipment, consult the manufacturer.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, NE-SREF, STMN
DWDM Logical Object: TRUNK
The SSM Local Node Clock (LNC) Traceable condition occurs when the SSM (S1) byte of the SDH overhead multiplexing section has been changed to signify that the line or BITS timing source SSM quality level is G812L.
Note SSM-LNC is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, E1
DWDM Logical Object: TRUNK
The SSM Off BITS or STM-N condition applies to references used for timing the node. SSM-OFF occurs when the SSM (S1) byte of the SDH overhead multiplexing section for this reference has been turned off. The ONS 15454 SDH is set up to receive SSM, but the timing source is not delivering SSM messages.
SSM is an SDH protocol that communicates information about the quality of the timing source. SSM messages are carried on the S1 byte of the SDH multiplex section overhead. They enable SDH devices to automatically select the highest quality timing reference and to avoid timing loops.
To clear the condition, complete the "Clear the SSM-FAIL Alarm" procedure. If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, NE-SREF, STMN
DWDM Logical Object: TRUNK
The SSM Primary Reference Clock (PRC) Traceable condition occurs when the SDH overhead multiplexing section S1 byte indicates that the line or BITS timing source SSM quality level is G811.
Note SSM-PRC is an informational condition. The condition does not require troubleshooting.
The SSM Primary Reference Source (PRS) Traceable condition is not used in this platform in this release. It is reserved for future development.
The SSM Reserved (RES) For Network Synchronization Use condition is not used in this platform in this release. It is reserved for future development.
The SSM-SDH-TN condition is not used in this platform in this release. It is reserved for future development.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, NE-SREF, STMN
DWDM Logical Object: TRUNK
The SSM Synchronous Equipment Timing Source (SETS) Traceable condition occurs when the SSM (S1) byte indicates that the line or BITS timing source has changed to SETS.
Note SSM-SETS is an informational condition. The condition does not require troubleshooting.
The SSM SDH Minimum Clock (SMC) Traceable condition is not used in this platform in this release. It is reserved for future development.
The SSM Stratum 2 (ST2) Traceable condition is not used in this platform in this release. It is reserved for future development.
The SSM Stratum 3 (ST3) Traceable condition is not used in this platform in this release. It is reserved for future development.
The SSM Stratum 3E (ST3E) Traceable condition is not used in this platform in this release. It is reserved for future development.
The SSM Stratum 4 (ST4) Traceable condition is not used in this platform in this release. It is reserved for future development.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: BITS, E1, NE-SREF, STMN
DWDM Logical Object: TRUNK
The SSM Synchronization Traceability Unknown (STU) BITS or STM-N condition occurs when the reporting node is timed to a reference that does not report the SSM S1 byte, but the ONS 15454 SDH has SSM support enabled. STU also occurs if the timing source is sending out SSM messages but SSM is not enabled on the ONS 15454 SDH.
Step 1 Click the Provisioning > Timing > BITS Facilities tabs.
Step 2 Complete one of the following depending upon the status of the Sync Messaging Enabled check box:
•If the Sync. Messaging Enabled check box for the BITS source is checked, uncheck the box.
•If the Sync. Messaging Enabled check box for the BITS source is not checked, check the box.
Step 3 Click Apply.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
The SW-MISMATCH condition is not used in this platform in this release. It is reserved for future development.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Switching Matrix Module Failure on Protect Slot alarm is raised by the Slot 10 cross connect card if this card is active (ACT). Any kind of cross-connect card can raise this alarm. (Two exceptions are given in the following paragraph.) SWMTXMOD-PROT occurs when a logic component internal to the Slot 10 cross connect is out of frame (OOF) with a traffic card in the system. In this case, the alarm is raised against the traffic card slot.
The XC-VXC cross-connect card can raise this alarm (in Slot 10) whether it is ACT or standby (SBY). The XCVXL card can raise SWMTXMOD-PROT against itself if the cross-connect card is OOF with a second logic component on the same cross connect card.
Step 1 Complete the "Reset a Traffic Card in CTC" procedure for the Slot 10 card. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the Slot 10 cross-connect card.
Step 4 Complete the "Side Switch the Active and Standby Cross-Connect Cards" procedure.
Note After the active cross-connect card goes into standby mode, the original standby slot becomes active. The former standby card ACT/SBY LED becomes green.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Switching Matrix Module Failure on Working Slot alarm is raised by the Slot 8 cross connect card if this card is active (ACT). Any kind of cross-connect card can raise this alarm. (Two exceptions are given in the following paragraph.) SWMTXMOD-WORK occurs when a logic component internal to the Slot 8 cross connect is OOF with a traffic card in the system. In this case, the alarm is raised against the traffic card slot.
The XCVXC cross-connect card can raise this alarm (in Slot 8) whether it is ACT or standby (SBY). The XCVT card can raise SWMTXMOD-WORK against itself if the cross-connect card is OOF with a second logic component on the same cross connect card.
Step 1 Complete the "Reset a Traffic Card in CTC" procedure for the Slot 8 card. For the LED behavior, see the "Typical Traffic Card LED Activity During Reset" section.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) Any Card" procedure for the Slot 8 cross-connect card.
Step 4 Complete the "Side Switch the Active and Standby Cross-Connect Cards" procedure.
Note After the active cross-connect card goes into standby mode, the original standby slot becomes active. The former standby card ACT/SBY LED becomes green.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Synchronization Switch to Primary Reference condition occurs when the ONS 15454 SDH switches to the primary timing source (reference 1). The ONS 15454 SDH uses three ranked timing references. The timing references are typically two BITS-level or line-level sources and an internal reference.
Note SWTOPRI is an informational condition. The condition does not require troubleshooting.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Synchronization Switch to Secondary Reference condition occurs when the ONS 15454 SDH has switched to a secondary timing source (reference 2).
To clear the condition, clear alarms related to failures of the primary source, such as the "SYNCPRI" alarm on page 2-212. If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
The Synchronization Switch to Third Reference condition occurs when the ONS 15454 SDH has switched to a third timing source (reference 3).
To clear the condition, clear alarms related to failures of the primary source, such as the "SYNCPRI" alarm on page 2-212 and the "SYSBOOT" alarm on page 2-214. If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: E1, STMN
SDH Logical Object: TRUNK
The Synchronization Reference Frequency Out Of Bounds condition is reported against any reference that is out of the bounds for valid references. The NE fails this reference and chooses another reference or internal to run on.
Step 1 Use an optical test set to verify the timing frequency of the line or BITS timing source and ensure that that timing falls within the proper frequency. For specific procedures to use the test set equipment, consult the manufacturer.
For BITS, the proper timing frequency range is approximately -15 PPM to 15 PPM. For optical line timing, the proper frequency range is approximately -16 PPM to 16 PPM.
Step 2 If the reference source frequency is not out of bounds, replace the TCC2/TCC2P card. Complete the "Physically Replace a Traffic Card" procedure.
Step 3 If the SYNC-FREQ condition continues to report after replacing the TCC2/TCC2P card, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: FCMR
DWDM Logical Objects: FC, GE, ISC, TRUNK
The Loss of Synchronization on Data Interface alarm is raised on FC_MR-4 client ports and MXP cards client or trunk ports when there is a loss of signal synchronization on the port. This alarm is demoted by the SIGLOSS alarm.
Step 1 Ensure that the data port connection at the near end of the SDH link is operational.
Step 2 Verify fiber continuity to the port. To do this follow site practices.
Step 3 View the physical port LED to determine whether the alarm has cleared:
•If the LED is green, the alarm has cleared.
•If the port LED is clear (that is, not illuminated green), the link is not connected and the alarm has not cleared.
•If the LED is red, this indicates that the fiber is pulled.
Step 4 If the SYNCLOSS alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
A Loss of Timing on Primary Reference alarm occurs when the ONS 15454 SDH loses the primary timing source (reference 1). The ONS 15454 SDH uses three ranked timing references. The timing references are typically two BITS-level or line-level sources and an internal reference. If SYNCPRI occurs, the ONS 15454 SDH should switch to its secondary timing source (reference 2). The timing switch also triggers the "SWTOSEC" condition on page 2-210.
Step 1 In node view, click the Provisioning > Timing > General tabs.
Step 2 Verify the current configuration for REF-1 of the NE reference.
Step 3 If the primary reference is a BITS input, verify the wiring connection from the ONS 15454 SDH backplane BITS clock pin fields to the timing source.
Step 4 Verify that the BITS clock is operating properly.
Step 5 If the primary reference clock is an incoming port on the ONS 15454 SDH, complete the "2.7.172 LOF (TRUNK)" procedure.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
A Loss of Timing on Secondary Reference alarm occurs when the ONS 15454 SDH loses the secondary timing source (reference 2). If SYNCSEC occurs, the ONS 15454 SDH should switch to a third timing source (reference 3) to obtain valid timing for the ONS 15454 SDH. The timing switch also triggers the "SWTOTHIRD" condition on page 2-211.
Step 1 In node view, click the Provisioning > Timing > General tabs.
Step 2 Verify the current configuration of REF-2 for the NE Reference.
Step 3 If the secondary reference is a BITS input, verify the wiring connection from the ONS 15454 SDH backplane BITS clock pin fields to the timing source.
Step 4 Verify that the BITS clock is operating properly.
Step 5 If the secondary timing source is an incoming port on the ONS 15454 SDH, complete the "Clear the LOS (BITS) Alarm" procedure.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: EXT-SREF, NE-SREF
A Loss of Timing on Third Reference alarm occurs when the ONS 15454 SDH loses the third timing source (reference 3). If SYNCTHIRD occurs and the ONS 15454 SDH uses an internal reference for source three, then the TCC2/TCC2P card could have failed. The ONS 15454 SDH often reports either the "FRNGSYNC" condition on page 2-106 or the "HLDOVRSYNC" condition on page 2-118 after a SYNCTHIRD alarm.
Step 1 In node view, click the Provisioning > Timing > General tabs.
Step 2 Verify that the current configuration of REF-3 for the NE Reference. For more information about timing references, refer to the "Timing" chapter in the Cisco ONS 15454 SDH Reference Manual.
Step 3 If the third timing source is a BITS input, complete the "Clear the LOS (BITS) Alarm" procedure.
Step 4 If the third timing source is an incoming port on the ONS 15454 SDH, complete the "Clear the LOS (STM1E, STMN) Alarm" procedure.
Step 5 If the third timing source uses the internal ONS system timing, complete the "Reset an ActiveTCC2/TCC2P Card and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: NE
The System Reboot alarm indicates that new software is booting on the TCC2/TCC2P card. SYSBOOT is an informational alarm.
No action is required. The alarm clears when all cards finish rebooting the new software. The reboot takes up to 30 minutes. If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Note SYSBOOT is an informational alarm. It only requires troubleshooting if it does not clear.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: NE
Temperature Reading Mismatch Between Control Cards is raised when the temperature reading on the two TCC2/TCC2P cards are out of range of each other by more than some predefined difference (such as 5 degrees C). A message containing power monitoring and temperature information is exchanged between the two TCC2/TCC2P cards, allowing the values to be compared. The temperature of each TCC2/TCC2P card is read from a system variable.
This condition can be caused by a clogged fan filter or by fan tray stoppage.
Step 1 Complete the "Inspect, Clean, and Replace the Reusable Air Filter" procedure.
Step 2 If the condition does not clear, complete the "Remove and Reinsert a Fan-Tray Assembly" procedure.
Step 3 If this alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA) for STM1E; Critical (CR), Service-Affecting (SA) for STMN, TRUNK
SDH Logical Objects: STM1E, STMN
SDH Logical Object: TRUNK
The Section TIM alarm occurs when the expected J0 section trace string does not match the received section trace string. This occurs because the data being received is not correct, and the receiving port could not be connected to the correct transmitter port.
If the alarm occurs on a port that has been operating with no alarms, the circuit path has changed due to a fibering misconnection, a TL1 routing change, or to someone entering an incorrect value in the Current Transmit String field.
TIM occurs on a port that has previously been operating without alarms if someone switches optical fibers that connect the ports. TIM is usually accompanied by other alarms, such as the "LOS (STM1E, STMN)" alarm on page 2-146 or the "HP-UNEQ" alarm on page 2-121. If these alarms accompany a TIM alarm, reattach or replace the original cables/fibers to clear the alarms. If a Transmit or Expected String was changed, restore the original string.
Step 1 Ensure that the physical fibers are correctly configured and attached. To do this, consult site documents. For more information about cabling the ONS 15454 SDH, refer to the "Install Cards and Fiber-Optic Cable" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 2 If the alarm does not clear, you can compare the J0 expected and transmitted strings and, if necessary, change them by completing the following steps:
a. Log into the circuit source node and click the Circuits tab.
b. Select the circuit reporting the condition, then click Edit.
c. Check the "Show Detailed Circuit Map" check box and click Apply.
d. On the detailed circuit map, right-click the source circuit port and choose Edit J0 Path Trace (port) from the shortcut menu.
e. Compare the Current Transmit String and the Current Expected String entries in the Edit J0 Path Trace dialog box.
f. If the strings differ, correct the Transmit or Expected strings and click Apply.
g. Click Close.
Step 3 If the alarm does not clear, ensure that the signal has not been incorrectly routed. (Although the ONS 15454 SDH routes circuits automatically, the circuit route could have been changed using TL1.) If necessary, manually correct the routing using TL1. For procedures, consult the Cisco ONS 15454 SDH TL1 Reference Guide and the Cisco ONS 15454 SDH TL1 Command Guide.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Objects: STMN
DWDM Logical Object: TRUNK
The TIM Section Monitor TIM alarm is similar to an HP-TIM alarm, but it applies to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, MXP_2.5G_10G, and TXP_MR_10E cards when they are configured in transparent mode. (In Transparent termination mode, all SDH overhead bytes are passed through from client ports to the trunk ports or from trunk ports to client ports.)
Note For more information about MXP and TXP cards, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.
Step 1 Complete the "Clear the HP-TIM Alarm" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: CE100T
The Transport (TPT) Layer Failure alarm for the CE-100T-8 card indicates a break in the end-to-end Ethernet link integrity feature of the ONS 15454 SDH CE-100T-8 card. TPTFAIL indicates a far-end condition and not a problem with the port reporting TPTFAIL. TPTFAIL may also occurs on local ports with LCAS-enabled CE-100T-8 cards.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Complete the "Clear the TPTFAIL (G1000) Alarm" procedure.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: FCMR
The Transport Fail alarm is raised against a local Fibre Channel port when the port receives another SDH error such as MS-AIS, TU-LOP, HP-UNEQ, LP-PLM, HP-TIM, LOM (for VCAT only), or SQM (for VCAT only).
The TPTFAIL can be raised against Fibre Channel cards if the remote FC_MR-4 card port is down from INC-SIG-LOSS or INC-SYNC-LOSS. In that case, the remote FC_MR-4 card port sends an error code in the SDH C2 byte and signals the local FC_MR-4 port transmitter to turn off (thus causing the local FC_MR-4 port to raise the TPTFAIL alarm). A pulled receive cable at the far end can also cause the TPTFAIL. This alarm can be demoted when a facility loopback is placed on the FC_MR-4 port.
Step 1 Find and clear any path alarms applying to the port. See the correct section of this chapter for trouble clearing instructions. Clearing the path alarm also clears the TPTFAIL.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: G1000
The Transport (TPT) Layer Failure alarm indicates a break in the end-to-end Ethernet link integrity feature of the G-Series cards. TPTFAIL indicates a far-end condition and not a problem with the port reporting TPTFAIL.
The TPTFAIL alarm indicates a problem on either the SDH path or the remote Ethernet port that prevents the complete end-to-end Ethernet path from working. If any SDH path conditions or alarms such as the "AU-AIS" condition on page 2-41, the "AU-LOF" alarm on page 2-43, or the "HP-UNEQ" alarm on page 2-121 exist on the SDH path used by the Ethernet port, the affected port causes a TPTFAIL alarm. Also, if the far-end G-Series Ethernet port is administratively disabled or the port is reporting the "CARLOSS (G1000)" alarm on page 2-57, the C2 byte in the SDH path overhead causes a TPTFAIL to be reported against the near-end port.
When a TPTFAIL alarm occurs, the near-end port is automatically disabled (transmit laser turned off). In turn, the laser shutoff can also cause the external Ethernet device attached at the near end to detect a link down and turn off its transmitter. This also causes a CARLOSS condition to occur on the reporting port. In all cases, the source problem is either in the SDH path being used by the G-Series port or the far-end G-Series port to which it is mapped.
An occurrence of TPTFAIL on a G-Series port indicates either a problem with the SDH path that the port is using or with the far end G-Series port that is mapped to the port.
Note For more information about Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Clear any alarms being reported by the STM-N card on the G-Series card circuit.
Step 2 If no alarms are reported by the STM-N card, the problem could be on the far-end G-Series port. Clear any alarms, such as CARLOSS, reported against the far-end port or card.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: ML100T, ML1000, MLFX
The TPT Layer Failure alarm indicates a break in the end-to-end packet-over-SDH (POS) link integrity feature of the ML-Series POS cards. TPTFAIL indicates a far-end condition or misconfiguration of the POS port.
The TPTFAIL alarm indicates a problem on either the SDH path, the remote POS port, or a misconfiguration of the POS port that prevents the complete end-to-end POS path from working. If any SDH conditions or alarms such as the "AU-AIS" condition on page 2-41, the "AU-LOP" alarm on page 2-43, or the "HP-UNEQ" alarm on page 2-121 exist on the circuit used by the POS port, the affected port could report a TPTFAIL alarm. If the far-end ML-Series POS port is administratively disabled, the port inserts the "AU-AIS" condition on page 2-41 that is detected by the near-end port. The near-end port could report TPTFAIL in this event. If the POS port is misconfigured at the Cisco IOS CLI level, the misconfiguration causes the port to go down and report TPTFAIL.
Note For more information about the ML-Series Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 If there are no SDH alarms reported against the POS port circuit, verify that both POS ports are properly configured. Refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327 for configuration information.
Step 2 If the "LP-PLM" alarm on page 2-160 is the only alarm reported against the POS port circuit, verify that both POS ports are properly configured. Refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327 for configuration information.
Step 3 If present, clear the "AU-AIS" condition on page 2-41, the "AU-LOP" alarm on page 2-43, or the "HP-UNEQ" alarm on page 2-121.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: DS1, E1
A Facility Termination Equipment Failure alarm occurs when there is a transmit failure on the E1-N-14 card because of an internal hardware failure. The card must be replaced.
Step 1 Replace the E1-N-14 card reporting the failure. Complete the "Physically Replace a Traffic Card" procedure.
Note When you replace a card with the identical type of card, you do not need to make any changes to the database.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: DS1, E1
A Facility Termination Equipment Transmitter Missing alarm occurs when the facility termination equipment detects an incorrect amount of impedance on its backplane connector. Incorrect impedance is detected when a transmit cable is missing on the E-1 port or the backplane does not match the inserted card, for example, an SMB connector or a BNC connector is connected to an E-1 card.
Note E-1s are four-wire circuits and need a positive and negative connection for both transmit and receive.
Step 1 Verify that the device attached to the E-1 port is operational.
Step 2 If the device is operational, verify that the cabling is securely connected.
Step 3 If the cabling is secure, verify that the pinouts are correct.
Step 4 If the pinouts are correct, replace the transmit cable.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-LP, VCTRM-LP
A Tributary Unit (TU) AIS occurs when there is an AIS, indicating a secondary condition, in the low-order tributary overhead of the virtual circuit (VC).
Generally, any AIS is a special SDH signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it detects the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: VCMON-LP, VCTRM-LP
A TU LOP alarm indicates that the SDH low order path overhead section of the administration unit has detected a loss of path. TU-LOP occurs when a mismatch between the expected and provisioned circuit size.
Warning Class 1 laser product. Statement 1008 |
Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053 |
Step 1 Complete the "Clear the AU-LOP Alarm" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country in order to report a Service-Affecting (SA) problem.
Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Objects: DS1, DS3, E1, E3
The Transmit Direction AIS condition is raised by the ONS backplane when it receives a far-end LOS from a DS1i-N-14, DS3i-N-14, or E-N card.
Step 1 Determine whether there are alarms on the downstream nodes and equipment, especially the "LOS (STM1E, STMN)" alarm on page 2-146, or locked ports.
Step 2 Clear the downstream alarms using the applicable procedures in this chapter.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Reported (NR), Non-Service-Affecting (NSA)
SDH Logical Objects: DS1, E1
The Transmit Direction LOF condition is transmitted by the backplane when it receives a DS-1 TX-LOF.
This alarm is raised only at the transmit (egress) side.
Step 1 Complete the "Clear the LOF (DS1, DS3, E1, E4, STM1E, STMN) Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: DS1, E1, E3
The Transmit Direction RAI condition is transmitted by the backplane when it receives a DS1i-N-14, DS3i-N-12, or E-N card TX-AIS. This alarm is raised only at the transmit side, but RAI is raised at both ends.
Step 1 Complete the "Clear the TX-AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: VCG
The VCAT Group Degraded alarm is a VCAT group alarm. (VCATs are groups of independent circuits that are concatenated from different time slots into higher-rate signals.) The alarm occurs when one member circuit carried by the ML-Series Ethernet card is down. This alarm is accompanied by the "OOU-TPT" alarm on page 2-177. It only occurs when a Critical (CR) alarm, such as LOS, causes a signal loss.
Note For more information about the ML-Series Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Look for and clear any Critical (CR) alarms that apply to the errored card, such as the "LOS (OTS)" alarm on page 2-146.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: VCG
The VCAT Group Down alarm is a VCAT group alarm. (VCATs are groups of independent circuits that are concatenated from different time slots into higher-rate signals.) The alarm occurs when both member circuits carried by the ML-Series Ethernet card are down. This alarm occurs in conjunction with another Critical (CR) alarm, such as the "LOS (2R)" alarm on page 2-141.
Note For more information about the ML-Series Ethernet cards, refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.
Step 1 Complete the "Clear the VCG-DEG Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: PWR
The Power Monitoring Mismatch Between Control Cards alarm is raised against the shelf when the power voltages of both TCC2/TCC2P cards are out of range of each other by more than 5Vdc.
Step 1 Check the incoming voltage level to the shelf using a voltmeter. Follow site practices or consult the "Install the Shelf and FMECs" chapter in the Cisco ONS 15454 SDH Procedure Guide for power installation procedures.
Step 2 Correct any incoming voltage issues.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN, VCMON-HP, VCMON-LP
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Working Switched To Protection condition occurs when a line raises the "LOS (STM1E, STMN)" alarm on page 2-146, the "SF (DS1, DS3, E1, E3, E4, STMN)" condition on page 2-195, or the "SD (DS1, DS3, E1, E3, E4, STM1E, STMN)" condition on page 2-191.
Step 1 Complete the "Clear the LOS (STM1E, STMN) Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or log into http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml to obtain a directory of toll-free Technical Support numbers for your country.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: EQPT, STMN, VCMON-HP, VCMON-LP
DWDM Logical Objects: 2R, ESCON, FC, GE, ISC, TRUNK
The Wait To Restore condition occurs when the "WKSWPR" condition on page 2-225 is raised and the wait-to-restore time has not expired, meaning the active protect path cannot revert to the working path. The condition clears when the timer expires and traffic switches back to the working path.
Note WTR is an informational condition. It does not require troubleshooting.
For information about this alarm or condition, refer to the "Alarm Troubleshooting" chapter in the Cisco ONS 15454 DWDM Troubleshooting Guide. This guide discusses all DWDM alarms.
ONS 15454 SDH DWDM card LED activity differs from typical traffic card activity. The following sections list the DWDM card LED sequences during card insertion and reset.
When a DWDM card is inserted in the shelf, the following LED activities occur:
1. The FAIL LED illuminates for approximately 35 seconds.
2. The FAIL LED blinks for approximately 40 seconds.
3. All LEDs illuminate and then turn off within 5 seconds.
4. If new software is being downloaded to the card, the ACT and SF LEDs blink for 20 seconds to 3.5 minutes, depending on the card type.
5. The ACT LED illuminates.
6. The SF LED stays illuminated until all card ports connect to their far-end counterparts and a signal is present.
When a DWDM card resets (by software or hardware), the following LED activities occur:
1. The FAIL LED switches on for few seconds.
2. The FAIL LED on the physical card blinks and turns off.
3. The white LED with the letters "LDG" appears on the reset card in CTC.
4. The green ACT LED appears in CTC.
ONS 15454 SDH traffic card LED behavior patterns are listed in the following sections. These sections give behavior for card insertion, reset, and side-switch.
When a non-DWDM card is inserted, the following LED activities occur:
1. The red FAIL LED turns on and remains illuminated for 20 to 30 seconds.
2. The red FAIL LED blinks for 35 to 45 seconds.
3. All LEDs blink once and turn off for 5 to 10 seconds.
4. The ACT or ACT/SBY LED turns on. The SF LED can persist until all card ports connect to their far-end counterparts and a signal is present.
While a non-DWDM card resets, the following LED activities occur:
1. The FAIL LED on the physical card blinks and turns off.
2. The white LED with the letters "LDG" appears on the reset card in CTC.
3. The green ACT LED appears in CTC.
When a non-DWDM card successfully resets, the following LED states are present:
•If you are looking at the physical ONS 15454 SDH, the ACT/SBY LED is illuminated.
•If you are looking at node view of the ONS 15454 SDH, the current standby card has an amber LED depiction with the initials "SBY," and this has replaced the white "LDG" depiction on the card in CTC.
•If you are looking at node view of the ONS 15454 SDH, the current active card has a green LED depiction with the initials "ACT," and this has replaced the white "LDG" depiction on the card in CTC.
While a cross-connect card is switched in CTC from active (ACT) to standby (SBY) or from SBY to ACT, the following LED activity occurs:
1. The FAIL LED on the physical card blinks and turns off.
2. The yellow SBY LED becomes a green ACT LED, indicating that it is now active.
3. The green ACT LED becomes a yellow SBY LED, indicating that it is now standby.
This section gives common procedures that are frequently used when troubleshooting alarms. Most of these procedures are summarized versions of fuller procedures existing elsewhere in the ONS 15454 SDH documentation. They are included in this chapter for the user's convenience. For further information, please refer to the Cisco ONS 15454 SDH Procedure Guide.
The following procedures relate how to identify or change MS-SPRing names and node IDs, and how to verify visibility from other nodes.
Step 1 Log into a node on the network. If you are already logged in, go to Step 2.
Step 2 In node view, click View > Go to Network View.
Step 3 Click the Provisioning > MS-SPRing tabs.
From the Ring Name column, record the ring name, or in the Nodes column, record the Node IDs in the MS-SPRing. The Node IDs are the numbers in parentheses next to the node name.
Note For more information about ring or node traffic switching operations, refer to the "Maintain the Node" chapter in the Cisco ONS 15454 SDH Procedure Guide.
Step 1 Log into a node on the network. If you are already logged in, go to Step 2.
Step 2 In node view, click View > Go to Network View.
Step 3 Click the Provisioning > MS-SPRing tabs.
Step 4 Highlight the ring and click Edit.
Step 5 In the MS-SPRing window, enter the new name in the Ring Name field.
Step 6 Click Apply.
Step 7 Click Yes in the Changing Ring Name dialog box.
Step 1 Log into a node on the network. If you are already logged in, go to Step 2.
Step 2 In node view, click View > Go to Network View.
Step 3 Click the Provisioning > MS-SPRing tabs.
Step 4 Highlight the ring and click Edit.
Step 5 In the MS-SPRing window, right-click the node on the ring map.
Step 6 Select Set Node ID from the shortcut menu.
Step 7 In the Edit Node ID dialog box, enter the new ID. The Node ID is the number in parentheses after the Node Name.
Step 8 Click OK.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, click the Provisioning > MS-SPRing tabs.
Step 3 Highlight a MS-SPRing.
Step 4 Click Ring Map.
Step 5 In the MS-SPRing Ring Map window, verify that each node in the ring appears on the ring map with a node ID and IP address.
Step 6 Click Close.
The following sections give instructions for port, ring, and span switching and switch-clearing commands, as well as lock-ons and lockouts.
This procedure switches 1+1 protection group traffic from one port in the group to the other using a Force switch.
Note A Force command switches traffic on a working path even if the path has signal degrade (SD) or signal fail (SF) conditions. A force-switch does not switch traffic on a protect path. A Force switch preempts a Manual switch.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups area, select the protection group with the port you want to switch.
Step 3 In the Selected Groups area, select the port belonging to the card you are replacing. You can carry out this command for the working or protect port. For example, if you need to replace the card with the protect/standby port, click this port.
Step 4 In the Switch Commands area, click Force.
Step 5 Click Yes in the Confirm Force Operation dialog box.
Step 6 If the switch is successful, the group now says "Force to working" in the Selected Groups area.
This procedure switches 1+1 protection group traffic from one port in the group to the other using a Manual switch.
Note A Manual command switches traffic if the path has an error rate less than the signal degrade. A Manual switch is preempted by a Force switch.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups area, select the protection group with the port you want to switch.
Step 3 In the Selected Groups area, select the port belonging to the card you are replacing. You can carry out this command for the working or protect port. For example, if you need to replace the card with the protect/standby port, click this port.
Step 4 In the Switch Commands area, click Manual.
Step 5 Click Yes in the Confirm Force Operation dialog box.
Step 6 If the switch is successful, the group now says "Manual to working" in the Selected Groups area.
Note If the 1+1 protection group is configured as revertive, clearing a Force switch to protect (or working) moves traffic back to the working port. In revertive operation, the traffic always switches back to working. There is no revert to protect. If ports are not configured as revertive, clearing a Force switch to protect does not move traffic back.
Note If the Force Switch was user-initiated, the reversion occurs immediately when the clear command is issued. The five-minute WTR period is not needed in this case. If the Force was system-initiated, allow the five-minute waiting period (during WTR) before the reversion occurs.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups area, choose the protection group containing the port you want to clear.
Step 3 In the Selected Group area, choose the port you want to clear.
Step 4 In the Switching Commands area, click Clear.
Step 5 Click Yes in the Confirmation Dialog box.
The Force switch is cleared. Traffic immediately reverts to the working port if the group was configured for revertive switching.
Note For 1:1 and 1:N electrical protection groups, working or protect cards can be placed in the Lock On state. For a 1+1 optical protection group, only the working port can be placed in the Lock On state.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups list, click the protection group where you want to apply a lock-on.
Step 3 If you determine that the protect card is in standby mode and you want to apply the lock-on to the protect card, make the protect card active if necessary by completing the following steps:
a. In the Selected Group list, click the protect card.
b. In the Switch Commands area, click Force.
Step 4 In the Selected Group list, click the active card where you want to lock traffic.
Step 5 In the Inhibit Switching area, click Lock On.
Step 6 Click Yes in the confirmation dialog box.
Note For 1:1 or 1:N electrical protection groups, working or protect cards can be placed in the Lock Out state. For a 1+1 optical protection group, only the protect port can be placed in the Lock Out state.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups list, click the protection group that contains the card you want to lock out.
Step 3 In the Selected Group list, click the card you want to lock traffic out of.
Step 4 In the Inhibit Switching area, click Lock Out.
Step 5 Click Yes in the confirmation dialog box.
The lockout has been applied and traffic is switched to the opposite card.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups list, click the protection group that contains the card you want to clear.
Step 3 In the Selected Group list, click the card you want to clear.
Step 4 In the Inhibit Switching area, click Unlock.
Step 5 Click Yes in the confirmation dialog box.
The lock-on or lockout is cleared.
Note The Switch command only works on the active card, whether this card is working or protect. It does not work on the standby card.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 Click the protection group that contains the card you want to switch.
Step 3 Under Selected Group, click the active card.
Step 4 Next to Switch Commands, click Switch.
The working slot should change to Working/Active and the protect slot should change to Protect/Standby.
This procedure forces all circuits in an SNCP from the working span to the protect. It is used to remove traffic from a card that originates or terminates SNCP circuits.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 3.
Step 2 Click View > Go to Network View.
Step 3 Right-click a network span and choose Circuits.
The Circuits on Span dialog box shows the SNCP circuits, including circuit names, locations, and a color code showing which circuits are active on the span.
Step 4 Click the Perform SNCP span switching field.
Step 5 Choose FORCE SWITCH AWAY from the drop-down list.
Step 6 Click Apply.
Step 7 In the Confirm SNCP Switch dialog box, click Yes.
Step 8 In the Protection Switch Result dialog box, click OK.
In the Circuits on Span dialog box, the switch state for all circuits is FORCE. Unprotected circuits do not switch.
This procedure manually switches all circuits in an SNCP from the working span to the protect. It is used to remove traffic from a card that originates or terminates SNCP circuits.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Click View > Go to Network View. If you are already in network view, continue with Step 3.
Step 3 Right-click a network span and choose Circuits.
The Circuits on Span dialog box shows the SNCP circuits, including circuit names, locations, and a color code showing which circuits are active on the span.
Step 4 Click the Perform SNCP span switching field.
Step 5 Choose MANUAL from the drop-down list.
Step 6 Click Apply.
Step 7 In the Confirm SNCP Switch dialog box, click Yes.
Step 8 In the Protection Switch Result dialog box, click OK.
In the Circuits on Span dialog box, the switch state for all circuits is MANUAL. Unprotected circuits do not switch.
This procedure prevents all circuits in an SNCP working span from switching to the protect span. It is used to keep traffic off cards that originate or terminate SNCP circuits.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Click View > Go to Network View. If you are already in network view, continue with Step 3.
Step 3 Right-click a network span and choose Circuits.
The Circuits on Span dialog box shows the SNCP circuits, including circuit names, locations, and a color code showing which circuits are active on the span.
Step 4 Click the Perform SNCP span switching field.
Step 5 Choose LOCK OUT OF PROTECT from the drop-down list.
Step 6 Click Apply.
Step 7 In the Confirm SNCP Switch dialog box, click Yes.
Step 8 In the Protection Switch Result dialog box, click OK.
In the Circuits on Span dialog box, the switch state for all circuits is FORCE. Unprotected circuits do not switch.
Note If the ports terminating a span are configured as revertive, clearing a Force switch to protect (or working) moves traffic back to the working port. If ports are not configured as revertive, clearing a Force switch to protect does not move traffic back.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Click View > Go to Network View. If you are already in network view, continue with Step 3.
Step 3 Right-click a network span and choose Circuits.
The Circuits on Span dialog box shows the SNCP circuits, including circuit names, locations, and a color code showing which circuits are active on the span.
Step 4 Initiate a Force switch for all circuits on the span by completing the following steps:
a. Click the Perform SNCP span switching field.
b. Choose CLEAR from the drop-down list.
c. Click Apply.
d. In the Confirm SNCP Switch dialog box, click Yes.
e. In the Protection Switch Result dialog box, click OK.
In the Circuits on Span dialog box, the switch state for all circuits is CLEAR. Unprotected circuits do not switch.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 From the View menu, choose Go to Network View.
Step 3 In network view, click the Provisioning > MS-SPRing tabs.
Step 4 Click the row of the MS-SPRing you are switching, then click Edit.
Step 5 Right-click a MS-SPRing node west port and choose Set West Protection Operation.
Step 6 In the Set West Protection Operation dialog box, choose FORCE RING from the drop-down list.
Step 7 Click OK.
Step 8 Click Yes in the two Confirm MS-SPRing Operation dialog boxes that appear.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 From the View menu, choose Go to Network View.
Step 3 In network view, click the Provisioning > MS-SPRing tabs.
Step 4 Click the row of the MS-SPRing you are switching, then click Edit.
Step 5 Right-click a MS-SPRing node west port and choose Set West Protection Operation.
Step 6 In the Set West Protection Operation dialog box, choose FORCE SPAN from the drop-down list.
Step 7 Click OK.
Step 8 Click Yes in the two Confirm MS-SPRing Operation dialog boxes that appear.
Step 1 From the View menu, choose Go to Network View.
Step 2 Click the Provisioning > MS-SPRing tabs.
Step 3 Choose the MS-SPRing and click Edit.
Step 4 Right-click the MS-SPRing node channel (port) and choose Set West Protection Operation (if you chose a west channel) or Set East Protection Operation (if you chose an east channel).
Step 5 In the Set West Protection Operation dialog box or the Set East Protection Operation dialog box, choose MANUAL RING from the drop-down list.
Step 6 Click OK.
Step 7 Click Yes in the two Confirm MS-SPRing Operation dialog boxes.
Step 1 From the View menu, choose Go to Network View.
Step 2 Click the Provisioning > MS-SPRing tabs.
Step 3 Choose the MS-SPRing and click Edit.
Step 4 Right-click the MS-SPRing node channel (port) and choose Set West Protection Operation (if you chose a west channel) or Set East Protection Operation (if you chose an east channel).
Step 5 In the Set West Protection Operation dialog box or the Set East Protection Operation dialog box, choose LOCKOUT PROTECT SPAN from the drop-down list.
Step 6 Click OK.
Step 7 Click Yes in the two Confirm MS-SPRing Operation dialog boxes.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Click View > Go to Network View.
Step 3 Click the Provisioning > MS-SPRing tabs.
Step 4 Click the row of the MS-SPRing you are exercising, then click Edit.
Step 5 Right-click the west port of a node and choose Set West Protection Operation.
Step 6 In the Set West Protection Operation dialog box, choose EXERCISE RING from the drop-down list.
Step 7 Click OK.
Step 8 Click Yes in the Confirm MS-SPRing Operation dialog box.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Click View > Go to Network View.
Step 3 Click the Provisioning > MS-SPRing tabs.
Step 4 Click the row of the MS-SPRing you are exercising, then click Edit.
Step 5 Right-click the west port of a node and choose Set West Protection Operation.
Step 6 In the Set West Protection Operation dialog box, choose EXERCISE SPAN from the drop-down list.
Step 7 Click OK.
Step 8 Click Yes in the Confirm MS-SPRing Operation dialog box.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Click View > Go to Network View.
Step 3 Click the Provisioning > MS-SPRing tabs.
Step 4 Click the MS-SPRing you want to clear.
Step 5 Right-click the west port of the MS-SPRing node where you invoked the switch and choose Set West Protection Operation.
Step 6 In the Set West Protection Operation dialog box, choose CLEAR from the drop-down list.
Step 7 Click OK.
Step 8 Click Yes in the Confirm MS-SPRing Operation dialog box.
This section gives instructions for resetting traffic cards, TCC2/TCC2P card, and cross-connect cards.
Note When an AIC-I card is rest in CTC, any subsequent user client operations (such as CTC or TL1 activity) is paused for approximately 5-10 seconds. The reset does not cause any conditions to be raised.
Note For more information about MXP and TXP cards, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, position the cursor over the optical or electrical traffic card slot reporting the alarm.
Step 3 Right-click the card. Choose Reset Card from the shortcut menu.
Step 4 Click Yes in the Resetting Card dialog box.
Note Before you reset the TCC2/TCC2P card, you should wait at least 60 seconds after the last provisioning change you made to avoid losing any changes to the database.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Identify the active TCC2/TCC2P card:
If you are looking at the physical ONS 15454 SDH shelf, the ACT/SBY LED of the active card is green. The ACT/STBLY LED of the standby card is amber.
Step 3 Right-click the active TCC2/TCC2P card in CTC.
Step 4 Choose Reset Card from the shortcut menu.
Step 5 Click Yes in the Confirmation Dialog box.
The card resets, the FAIL LED blinks on the physical card, and connection to the node is lost. CTC switches to network view.
Step 6 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. For LED appearance, see the "Traffic Card LED Activity" section.
Double-click the node and ensure that the reset TCC2/TCC2P card is in standby mode and that the other TCC2/TCC2P card is active.
•If you are looking at the physical ONS 15454 SDH shelf, the ACT/SBY LED of the active card is green. The ACT/STBLY LED of the standby card is amber.
•No new alarms appear in the Alarms window in CTC.
Step 1 Right-click the standby TCC2/TCC2P card in CTC.
Step 2 Choose Reset Card from the shortcut menu.
Step 3 Click Yes in the Are You Sure dialog box. The card resets, the FAIL LED blinks on the physical card.
Step 4 Wait ten minutes to verify that the card you reset completely reboots. The ACT/STBY LED of this card is amber and the card is in STBY state.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Display node view.
Step 3 Determine the active or standby cross-connect card.
The ACT/SBY LED of the active card is green. The ACT/SBY LED of the standby card is amber.
Note You can also position the cursor over the card graphic to display a popup identifying the card as active or standby.
Step 4 In node view, click the Maintenance > Cross-Connect > Cards tabs.
Step 5 Click Switch.
Step 6 Click Yes in the Confirm Switch dialog box. See the "Typical Cross-Connect LED Activity During Side Switch" section for LED information.
Note During a maintenance side switch or soft reset of an active XC10G card, the 1+1 protection group might display a protection switch. To disallow the protection switch from being displayed, the protection group should be locked at the node where XC switch or soft reset of an active XC switch is in progress.
The following rules must be followed for removing an Active Cross Connect Card (XC10G/XCVT):
If the active cross connect has to be removed, perform an XCVT/XC10G side switch to change the status of the card from active to standby and then remove the cross connect card once it goes back to standby.
OR
Perform a lockout on all circuits that originate from the node whose active cross connect card has to be removed (performing a lockout on all spans will also accomplish the same goal).
Note Before you reset the TCC2/TCC2P card, you should wait at least 60 seconds after the last provisioning change you made to avoid losing any changes to the database.
Note When a standby TCC2/TCC2P card is removed and reinserted (reseated), all three fan lights could momentarily illuminate, indicating that the fans have also reset.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Ensure that theTCC2/TCC2P card you want to reseat is in standby mode. A standby card has an amber ACT/SBY (Active/Standby) LED illuminated.
Step 2 When the TCC2/TCC2P card is in standby mode, unlatch both the top and bottom ejectors on the TCC2/TCC2P card.
Step 3 Physically pull the card at least partly out of the slot until the lighted LEDs turn off.
Step 4 Wait 30 seconds. Reinsert the card and close the ejectors.
Note The TCC2/TCC2P card requires several minutes to reboot and displays the amber standby LED after rebooting. Refer to the Cisco ONS 15454 SDH Reference Manual for more information about LED behavior during card rebooting.
Step 1 Open the card ejectors.
Step 2 Slide the card halfway out of the slot along the guide rails.
Step 3 Slide the card all the way back into the slot along the guide rails.
Step 4 Close the ejectors.
Step 1 Open the card ejectors.
Step 2 Slide the card out of the slot.
Step 3 Open the ejectors on the replacement card.
Step 4 Slide the replacement card into the slot along the guide rails.
Step 5 Close the ejectors.
Note This procedure is placed in the chapter as a quick guide for the user's convenience. An in-depth procedure is located in the Cisco ONS 15454 SDH Procedure Guide.
Step 1 Determine the active cross-connect card (XC-VXL or XC-VXC-10G). The ACT/STBY LED of the active card is green. The ACT/STBY LED of the standby card is amber.
Note You can also place the cursor over the card graphic to display a popup identifying the card as active or standby.
Step 2 Switch the active cross-connect card (XC-VXL) to standby by completing the following steps:
a. In the node view, click the Maintenance > Cross-Connect tabs.
b. Under Cross Connect Cards, choose Switch.
c. Click Yes in the Confirm Switch dialog box.
Note After the active XC-VXL goes into standby, the original standby slot becomes active. This causes the ACT/STBY LED to become green on the former standby card.
Step 3 Physically remove the new standby cross-connect card (XC-VXL) from the ONS 15454 SDH.
Note An improper removal (IMPROPRMVL) alarm is raised when a card reseat is performed, unless the card is first deleted in Cisco Transport Controller (CTC). The alarm clears after the card replacement is complete.
Step 4 Insert the replacement cross-connect card (XC-VXL) into the empty slot.
The replacement card boots up and becomes ready for service after approximately one minute.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, double-click the card reporting the alarm to display the card view.
Step 3 Click the Provisioning > Line tabs.
Step 4 Under the SD BER (or SF BER) column on the Provisioning tab, verify that the cell entry is consistent with the originally provisioned threshold. The default setting is 1E-7.
Step 5 If the entry is consistent with the original provisioning, go back to your original procedure.
Step 6 If the entry is not consistent with what the system was originally provisioned for, click the cell to display the range of choices and click the original entry.
Step 7 Click Apply.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, click the Circuits tab.
Step 3 Click the circuit row to highlight it and click Delete.
Step 4 Click Yes in the Delete Circuits dialog box.
Note Portions of this procedure are different for ONS 15454 SDH DWDM nodes.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, click the Provisioning > Comm Channels > RS-DCC tab.
Step 3 View the Port column entries to see where terminations are present for a node. If terminations are missing, proceed to Step 4.
Step 4 If necessary, create a DCC termination by completing the following steps:
a. Click Create.
b. In the Create RS-DCC Terminations dialog box, click the ports where you want to create the DCC termination. To select more than one port, press the Shift key.
c. In the port state area, click the Set to Unlocked radio button.
d. Verify that the Disable OSPF on Link check box is unchecked.
e. Click OK.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Double-click the reporting card in CTC to display the card view.
Step 3 Click the Maintenance > Loopback > Port tabs.
Step 4 In the Loopback Type column, determine whether any port row shows a state other than None.
Step 5 If a row contains another state besides None, click in the column cell to display the drop-down list and select None.
Step 6 In the Admin State column, determine whether any port row shows a state other than Unlocked.
Step 7 If a row shows a state other than Unlocked, click the column cell to display the drop-down list and select Unlocked.
Step 8 Click Apply.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Double-click the reporting card in CTC to display the card view.
Step 3 Click the Maintenance > Loopback > VC4 tabs.
Step 4 Click Apply.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Double-click the reporting card in CTC to display the card view.
Step 3 Click the Maintenance > Loopback tabs.
Step 4 In the Loopback Type column, determine whether any port row shows a state other than None.
Step 5 If a row contains another state besides None, click in the column cell to display the drop-down list and select None.
Step 6 In the Admin State column, determine whether any port row shows a state other than Unlocked.
Step 7 If a row shows a state other than Unlocked click in the column cell to display the drop-down list and select Unlocked.
Step 8 Click Apply.
You need a vacuum cleaner or detergent and water faucet, a spare filter, and a pinned hex key.
Warning Do not reach into a vacant slot or chassis while you install or remove a module or a fan. Exposed circuitry could constitute an energy hazard. Statement 206 |
Although the filter works if it is installed with either side facing up, Cisco recommends that you install it with the metal bracing facing up to preserve the surface of the filter.
Step 1 Verify that you are replacing a reusable air filter. The reusable filter is made of a gray, open-cell, polyurethane foam that is specially coated to provide fire and fungi resistance. NEBS 3E and later versions of the ONS 15454 SDH use a reusable air filter.
Step 2 If the air filter is installed in the external filter brackets, slide the filter out of the brackets while being careful not to dislodge any dust that could have collected on the filter by completing the following steps. If the filter is installed beneath the fan tray and not in the external filter brackets:
a. Open the front door of the shelf assembly by completing the following substeps. (If it is already open or if the shelf assembly does not have a front door, continue with Step 3.)
•Open the front door lock.
•Press the door button to release the latch.
•Swing the door open.
b. Remove the front door by completing the following substeps (optional):
•Detach the ground strap from either the door or the chassis by removing one of the Kepnuts.
•Place the Kepnut back on the stud after the ground strap is removed to avoid misplacement.
•Secure the dangling end of the ground strap to the door or chassis with tape.
Step 3 Push the outer side of the handles on the fan-tray assembly to expose the handles.
Step 4 Pull the handles and slide the fan-tray assembly one inch (25.4 mm) out of the shelf assembly and wait until the fans stop.
Step 5 When the fans have stopped, pull the fan-tray assembly completely out of the shelf assembly.
Step 6 Gently remove the air filter from the shelf assembly. Be careful not to dislodge any dust that could have collected on the filter.
Step 7 Visually inspect the air filter material for dirt and dust.
Step 8 If the reusable air filter has a concentration of dirt and dust, either vacuum or wash the air filter. Prior to washing the air filter, replace the dirty air filter with a clean air filter and also reinsert the fan-tray assembly. Wash the dirty air filter under a faucet with a light detergent.
Spare ONS 15454 SDH filters should be kept in stock for this purpose.
Note Cleaning should take place outside the operating environment to avoid releasing dirt and dust near the equipment.
Step 9 If you washed the filter, allow it to completely air dry for at least eight hours.
Step 10 If the air filter should be installed in the external filter brackets, slide the air filter all the way to the back of the brackets to complete the procedure.
Step 11 If the filter should be installed beneath the fan-tray assembly, remove the fan-tray assembly and slide the air filter into the recessed compartment at the bottom of the shelf assembly. Put the front edge of the air filter flush against the front edge of the recessed compartment. Push the fan tray back into the shelf assembly.
Note On a powered-up ONS 15454 SDH, the fans start immediately after the fan-tray assembly is correctly inserted.
Step 12 To verify that the tray is plugged into the backplane, ensure that the LCD on the front of the fan-tray assembly is activated and displays node information.
Step 13 Rotate the retractable handles back into their compartments.
Step 14 Replace the door and reattach the ground strap.
Step 1 Use the retractable handles embedded in the front of the fan-tray assembly to pull it forward several inches.
Step 2 Push the fan-tray assembly firmly back into the ONS 15454 SDH.
Step 3 Close the retractable handles.
Note The 15454-SA-ANSI or 15454-SA-HD shelf assembly and 15454-FTA3 fan-tray assembly are required with the ONS 15454 STM-64, and STM-16 any slot (AS) cards.
To replace the fan-tray assembly (FTA), it is not necessary to move any of the cable management facilities.
Step 1 Open the front door of the shelf assembly by completing the following steps. If the shelf assembly does not have a front door, continue with Step 3.
a. Open the front door lock.
b. Press the door button to release the latch.
c. Swing the door open.
Step 2 Remove the front door (optional) by completing the following steps:
a. Detach the ground strap from either the door or the chassis by removing one of the Kepnuts.
b. Place the Kepnut back on the stud after the ground strap is removed to avoid misplacement.
c. Secure the dangling end of the ground strap to the door or chassis with tape.
Step 3 Push the outer side of the handles on the fan-tray assembly to expose the handles.
Step 4 Fold out the retractable handles at the outside edges of the fan tray.
Step 5 Pull the handles and slide the fan-tray assembly one inch (25.4 mm) out of the shelf assembly and wait until the fans stop.
Step 6 When the fans have stopped, pull the fan-tray assembly completely out of the shelf assembly.
Step 7 If you are replacing the fan-tray air filter and it is installed beneath the fan-tray assembly, slide the existing air filter out of the shelf assembly and replace it before replacing the fan-tray assembly.
If you are replacing the fan-tray air filter and it is installed in the external bottom bracket, you can slide the existing air filter out of the bracket and replace it at anytime. For more information on the fan-tray air filter, see the "Inspect, Clean, and Replace the Reusable Air Filter" section.
Step 8 Slide the new fan tray into the shelf assembly until the electrical plug at the rear of the tray plugs into the corresponding receptacle on the backplane.
Step 9 To verify that the tray has plugged into the backplane, check that the LCD on the front of the fan tray is activated.
Step 10 If you replace the door, be sure to reattach the ground strap.