Troubleshooting

This chapter describes some common problems that occur while setting up the Cisco Prime Network Analysis Module (Cisco Prime NAM) for Nexus 1110.

Resetting the Cisco Prime NAM Password

    Step 1   From the Cisco Prime NAM CLI, execute this command:

    reboot -helper

    Step 2   You will be prompted for Y/N verification that you want to reboot. Click Y, and the Cisco Prime NAM will boot into the helper image and display the menu. 
    =====================================================
Cisco Systems, 
Inc.Network Analysis Module (NAM) helper utility
Version 6.1 
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Main menu
1 - Download application image and write to HDD
2 - Download application image and reformat HDD
3 - Install application image from CD
4 - Display software versions
5 - Reset application image CLI passwords to default
6 - Change file transfer method (currently ftp/http)
7 - Send Ping
n - Configure network
r - Exit and reset Services Engine
h - Exit and shutdown Services Engine Selection [1234567nh]:
    Step 3   At the helper menu, pick 5, “Reset application image CLI passwords to default.”
    Step 4   Click r to reset the Cisco Prime NAM.
    Step 5   After the Cisco Prime NAM boots back up, you will need to reset the default password when logging in as root.