The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This chapter describes how to troubleshoot the installation of VSPAs and SSC-600s on the Catalyst 6500 Series switch. This chapter contains the following sections:
•Interpreting System Error Messages
•Packing the VSPA for Shipment
•Packing the SSC-600 for Shipment
The table in this section describes troubleshooting the SSC-600s and VSPAs. Possible problems, observations and comments, and solutions are indicated for the following troubleshooting symptoms:
•SSC-600 transitions repeatedly from on to off
•SSC-600 is deactivated
•SSC-600 is activated, VSPA is deactivated
The system software sends system messages to the console during operation, indicating status and error conditions. If you connect to the system by Telnet instead of by a console connection, you must use the show logging command to view system messages.
To view the explanations and recommended actions for the Catalyst 6500 Series switch error messages, refer to the Cisco IOS Release 12.2SX System Message Guide at the following URL:
http://www.cisco.com/en/US/docs/ios/12_2sx/system/messages/122sxsms.html
You can also refer to the Cisco Error Message Decoder Tool at the following URL:
http://www.cisco.com/en/US/support/tsd_most_requested_tools.html
You must be a registered user on Cisco.com to access the Cisco Error Message Decoder Tool.
This section provides instructions for packing an VSPA for shipment. Before beginning this procedure, you should have the following original Cisco Systems packaging materials:
•Thermoform container (transparent plastic-molded clamshell)
•Carton
Note These instructions assume that the VSPA has been removed from the chassis according to the recommended procedures specified in this guide.
To pack the VSPA for shipment, follow these steps:
Step 1 Open the Thermoform container and place the VSPA into the appropriate cavity.
Step 2 Close the Thermoform container. Be sure to lock the snaps securely.
Step 3 Check that the Thermoform container is fully closed. Apply tape or a label closure over the opening to ensure that the container stays closed during shipping.
Step 4 Place the Thermoform container into the carton.
Step 5 Close the carton.
Step 6 Apply tape over the carton flap to ensure that the carton stays closed during shipping.
This section provides instructions for packing the SSC-600 for shipment. Before beginning this procedure, you should have the following original Cisco Systems packaging materials:
•Static-shielding bag
•Smaller inner carton
•Larger exterior carton
•Two foam packing cushions
Note These instructions assume that the SSC-600 has been removed from the chassis according to the recommended procedures specified in this guide.
To pack the SSC-600 for shipment, follow these steps:
Step 1 Insert the SSC-600 into the static-shielding bag.
Step 2 Insert the bagged SSC-600 into the smaller inner carton. Be careful to position the SSC-600 so that the bottom motherboard lip is held by the packaging cutout.
Step 3 Close the smaller inner carton and tape the sides closed.
Step 4 Place the sealed smaller inner carton containing the SSC-600 into the two foam packing cushions (they only fit one way).
Step 5 Place the sealed smaller inner carton and packing cushions into the larger exterior carton, and seal the larger exterior carton with tape for shipment.