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To test the VDI plugin for a few users, enable the native VDI feature by adding the following registry Key to their Hosted Virtual Desktops (HVD).
Key:
Computer\HKEY_CURRENT_USER\Software\WebEx\NativeVDI
| Name | Type | Data |
|---|---|---|
| VDIFeatureEnabled | REG_DWORD | 1 - Enabled, 0 - Disabled, others - Ignore |
Video Blur and Background support on Windows Thin Client only supports the default video blur and background replacement, but doesn't support customized background image replacement.
Windows 10 32-bit or 64-bit
Intel Core i3, i5, or i7 4000 series or higher
AMD Ryzen 5, 7, 9, or higher
4 GB of RAM or more
2GB or more of VRAM for dedicated GPUs
 Note |
Using a virtual background increases the CPU usage of your computer and therefore may impact your battery life. |
The system requirements leverages the native meeting client system requirements. The system requirements should be updated if the native meeting client system changes. For more information, see Use a Virtual Background in the Cisco Webex Meetings Suite.
From 41.3 (both thin client version and site version should be 41.3.0 or later).
VDI Background Feature support is OFF by default, and will be enabled only if:
Site admin native background toggle is ON.
Thin client is Windows OS 10.
VDI Background Feature toggle is ON (on HVD, not thin client) as following. We added a temporary local toggle that user can enable or disable native VDI background registry. Add a key and value in your registry as following when you want to enable or disable VDI background feature.
Data Value: 1 - Enabled, 0 - Disabled, others - disable (by default it is disabled)
Key:
Computer\HKEY_CURRENT_USER\Software\WebEx\NativeVDI
|
Name |
Type |
Data |
|---|---|---|
|
|
REG_SZ |
1 |
After you finish testing, you can use Site Administration or Control Hub to enable VDI site-wide.
We recommend that you wait until all VDI users on your site have the thin-client plugin installed. Because the Webex Meetings App looks for the plugin, enabling this toggle adds to the join time for meetings. This toggle doesn't affect non-VDI users or their join meeting times. If the feature toggle isn't on, Webex Meetings App doesn't look for the thin client, and the media continues to route through your datacenter.
| Step 1 |
Sign in to Site Administration or Control Hub and go to . |
| Step 2 |
In the Site Options section, check Enable meeting client for VDI.  The option is unchecked by default. If you don't see the option in Site Administration or Control Hub, contact Cisco to have the feature toggle turned on. |
Use this procedure to install the Cisco Webex Meetings Virtual Desktop Software components.
Set up and test the Citrix or VMware connection between the thin clients and the hosted virtual desktops (HVD).
For more information about installation and configuration, see the documentation for your Citrix or VMware solution.
| Step 1 |
On the thin clients, install the Cisco Webex Meetings Virtual Desktop Plugin. The Cisco Webex Meetings Virtual Desktop Plugin is available for the following operating systems: Follow the installation procedure for your thin client OS.
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| Step 2 |
On the HVDs, Install the Webex Meetings App on the Hosted Virtual Desktops. |
Important |
Always install the plugin after you install or update your Citrix or VMware solution. |
Install your Citrix or VMware software.
| Step 1 |
Download the Cisco Webex Meetings Virtual Desktop Plugin for Windows.
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| Step 2 |
Click Next.
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| Step 3 |
Review and accept the license agreement.
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| Step 4 |
Click Install.
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| Step 5 |
Click Yes on the pop-up dialog box to permit the installation.
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| Step 6 |
Click Finish to complete the plugin installation.
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| Step 1 |
Download the Cisco Webex Meetings Virtual Desktop Plugin for Ubuntu.
Replace <sitename> with your company name.
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| Step 2 |
Select the Ubuntu installer and download the file. Depending on your browser settings, the file downloads to the Downloads folder or to the folder of your choice. |
| Step 3 |
From the Downloads folder, extract the |
| Step 4 |
Double-click the
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| Step 5 |
Enter you user name and password and click Authenticate.
After the system reboots, the newly-installed upgrade is ready to use. |
The follow procedure requires familiarity with Scout ELIAS. For more information about how to use Scout ELIAS, see the documentation available from Unicon eLux.
| Step 1 |
Download the Cisco Webex Meetings Virtual Desktop Plugin for eLux.
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| Step 2 |
Import this package through Scout ELIAS.
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| Step 3 |
To select the name of the package click the dots… near Configuration.
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| Step 4 |
Select the Firmware tab and from the drop-down option select the Image file. 
You can configure your device by going to the Network, Security, Screen, Hardware, Power Management, and Multimedia tabs.
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| Step 5 |
Select the eLux Device and click to send the firmware update through the Scout Console.
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| Step 6 |
Click Execute.
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| Step 1 |
Log in to the hosted virtual desktop (HVD). |
| Step 2 |
Download the Cisco Webex Meetings desktop app from your company website. |
| Step 3 |
Double-click the .msi file and follow the prompts to install the Meetings desktop app on the HVD. |
| Step 4 |
In the Personal Room, select the down arrow on the right side of the Start Meeting or Join Meeting button. |
| Step 5 |
Select Always start from desktop app to open the meeting in the virtual desktop app.
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| Step 6 |
Select Start meeting or Join meeting to join in meeting. 
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Start a meeting and check the title bar; for a VDI meeting, the title bar says Cisco Webex Meetings –VDI .
Note |
The Preview banner is solid white when you join using VDI. During the meeting, the action bar is fixed and not transparent, and it overlaps the video area. |
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