Account Activation Fails
Problem An administrator or user receives notification that their account is activated, but they cannot sign into the account.
Possible Cause The account activation period has expired. After an account is activated, administrators have two days and end-users have three days to sign in, before the account deactivates.
Solution Go to the sign-in page and click the Forgot Password link. When you receive the email, follow the instructions to reset your password and sign into your account.