Cisco SDG Agent Connection State Issues
The Cisco SDG Agent can ping Cisco DNA Center, but the Wide Area Bonjour application shows the status of the SDG Agent as Inactive.
Complete the following steps to troubleshoot the issue.
Procedure
Step 1 |
From the Wide Area Bonjour application home page, under the Monitor drop-down list, select SDG Agent. |
Step 2 |
Navigate to the Cisco DNA Center Inventory and check whether the SDG Agent is reachable. If the SDG Agent is Unreachable, make sure that the SDG Agent is reachable in the Cisco DNA Center Inventory. If the SDG Agent is reachable in the Cisco DNA Center Inventory, but the state is Inactive in the Wide Area Bonjour application, the issue could most likely be that the IP Address of the SDG Agent is not included as either a Source Agent or a Query Agent in any of the service filters defined in the controller. For information about creating service filters, see Build Wide Area Bonjour Service Filter Configurations. |