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Onboard Failure Logging (OBFL) captures and stores hardware failure and environmental information into nonvolatile memory. OBFL permits improved accuracy in hardware troubleshooting and root cause isolation analysis. Stored OBFL data can be retrieved in the event of a router crash or failure.
Your software release may not support all the features that are documented in this module. For the latest feature information and caveats, see the release notes for your platform and software release. The Feature Information Table at the end of this document provides information about the documented features and lists the releases in which each feature is supported.
 Note |
The hardware components that are introduced in a given Cisco IOS-XE Release are supported in all subsequent releases unless otherwise specified. |
|
Cisco CMTS Platform |
Processor Engine |
Interface Cards |
|---|---|---|
|
Cisco cBR-8 Converged Broadband Router |
Cisco IOS-XE Release 16.5.1 and Later Releases Cisco cBR-8 Supervisor:
|
Cisco IOS-XE Release 16.5.1 and Later Releases Cisco cBR-8 CCAP Line Cards:
Digital PICs:
Cisco cBR-8 Downstream PHY Module:
Cisco cBR-8 Upstream PHY Modules:
|
Note |
Do not use DPICs (8X10G and 2x100G) to forward IP traffic, as it may cause buffer exhaustion, leading to line card reload. The only allowed traffic on a DPIC interface is DEPI, UEPI, and GCP traffic from the Cisco cBR-8 router to Remote PHY devices. Other traffic such as DHCP, SSH, and UTSC should flow via another router, since DPICs cannot be used for normal routing. |
OBFL provides a mechanism to store hardware, software, and environment related critical data in a non-volatile memory, such as flash EPROM or EEPROM on routers. The logging information is used by the TAC team to troubleshoot and fix hardware issues.
OBFL collects data like temperatures and voltages. It stores the data in a dedicated area of the flash memory of the router. This data is retrieved by TAC personnel to troubleshoot routers. It can also be analyzed by back-end software to detect failure patterns, and possibly to recommend specific quality improvements.
Read the flash through JTAG: this requires provisions in hardware design and back-end hardware and software support tools.
Repair the system; boot it; use the OBFL CLI commands.
Use the hw-module {all|slot|module} {slotnumber/subslotnumber|modulenumber} logging onboard {disable | enable} command to enable or disable OBFL on a specified hardware module.
Note |
OBFL is enabled by default. |
Router# hw-module slot R0 logging onboard enableUse the show logging onboard {slot|module|bay} {slotnumber/subslotnumber|modulenumber} {dram | message | serdes | status | temperature | uptime | voltage | firmware] command to view the OBFL log information.
Note |
OBFL is enabled by default on the Cisco cBR series router. |
For the card PICs, use the show logging onboard bay slotnumber/subslotnumber {dram | message | serdes | status | temperature | uptime | voltage| firmware] command to view its OBFL information.
Use the clear logging onboard {slot|module|bay} {slotnumber/subslotnumber|modulenumber} {dram | message | serdes | temperature | voltage|firmware} command to clear OBFL logging.
The following example shows how to clear firmware version:
Router# clear logging onboard slot R0 firmwareRouter# clear logging onboard bay 4/4 firmwareFollowing example shows how to clear DRAM ECC error log:
Router# clear logging onboard slot R0 dramFollowing example shows how to clear OBFL error message:
Router# clear logging onboard slot R0 messageFollowing example shows how to clear onboard serdes log:
Router# clear logging onboard slot R0 serdesFollowing example shows how to clear onboard temperature log:
Router# clear logging onboard slot R0 temperatureFollowing example shows how to clear onboard voltage log:
Router# clear logging onboard slot R0 voltage
Router#show logging onboard slot R1 status
Status: Enabled
Router#show logging onboard slot 5 status
Status: Disabled
The following onboard failure logging example shows firmware version for SUP160:
Router# show logging onboard slot R0 firmware
slot timestamp firmware version
--------------------------------------------------------------------------------------------------------------------------------------------------------------
0 01/16/18 09:36:38 CPLD 16052011
0 01/16/18 09:36:38 ViperSO CPLD 14091201
0 01/16/18 09:36:38 ViperSIO CPLD 14092901
0 01/16/18 09:36:39 Rommon 16.6(1r)S
0 01/16/18 09:36:39 SUP-DC CPLD ffffffff
0 01/16/18 09:36:39 SUP PSOC 0 v4.1.0_i2c1
0 01/16/18 09:36:39 SUP PSOC 1 v4.0.8_i2c1
0 01/16/18 09:36:39 SUP PSOC 2 v4.1.1_IVB
0 01/16/18 09:36:39 SUP PSOC 3 v4.0.6_i2c1
0 01/16/18 09:36:39 SUP-DC PSOC 0 N/A
0 01/16/18 09:36:39 SUP-DC PSOC 1 N/A
0 01/16/18 09:36:39 SUP-PIC PSOC 0 V2.0.6
0 01/16/18 09:36:39 SUP-PIC PSOC 1 V2.0.6
0 01/16/18 09:36:39 Blackbird 00000112
0 01/16/18 09:38:12 Raptor ESI 0001003b
The following onboard failure logging example shows firmware version for linecards:
Router# show logging onboard slot 3 firmware
slot timestamp firmware version
--------------------------------------------------------------------------------------------------------------------------------------------------------------
3 01/16/18 09:41:43 CPLD 00000025
3 01/16/18 09:41:43 Rommon 2011.03.18
3 01/16/18 09:41:43 Basestar 00110022
3 01/16/18 09:41:43 Raider 02020018
3 01/16/18 09:41:43 Caprica 00000023
3 01/16/18 09:41:43 HA-PLL N/A
3 01/16/18 09:41:43 PSOC 0 v4.6
3 01/16/18 09:41:44 PSOC 1 v4.6
3 01/16/18 09:42:04 dsphy0_fpga 2.f
3 01/16/18 09:42:04 dsphy0_micro 1.e
3 01/16/18 09:42:04 dsphy0_psoc 3.9
3 01/16/18 09:42:04 dsphy0_cpld 0.6
3 01/16/18 09:42:04 dsphy1_fpga 2.f
3 01/16/18 09:42:04 dsphy1_micro 1.e
3 01/16/18 09:42:04 dsphy1_psoc 3.9
3 01/16/18 09:42:04 dsphy1_cpld 0.6
The following onboard failure logging example shows firmware version for RF-PICs:
Router# show logging onboard bay 4/3 firmware
slot timestamp firmware version
------------------------------------------------------------------------------------
3 01/16/18 09:39:21 RF-PIC Firmware 0000073e
The following onboard failure logging example shows firmware version for SUP160-PIC:
Router# show logging onboard bay 4/4 firmware
slot timestamp firmware version
------------------------------------------------------------------------------------
4 01/16/18 09:40:20 SUP-PIC CPLD 14071504
4 01/16/18 09:40:20 DTI Client FPGA 00000005
4 01/16/18 09:40:20 DTI Firmware 00000a03
4 01/16/18 09:40:20 Raptor MAC 00010031
4 01/16/18 09:40:20 Cortina PHY 201402061607
The following onboard failure logging example shows firmware version for D-PIC:
Router# show logging onboard bay 4/8 firmware
slot timestamp firmware version
---------------------------------------------------------------------------------------------
8 01/16/18 09:40:13 DPIC Firmware 00010001 (UBOOT:2015.7 FPGA:00fd0000 00010011)
The following onboard failure logging example shows the firmware versions that recently booted up:
Router# show logging onboard slot R0 firmware reverse
slot timestamp firmware version
------------------------------------------------------------------------------------
0 01/16/18 09:38:12 Raptor ESI 0001003b
0 01/16/18 09:36:39 Blackbird 00000112
0 01/16/18 09:36:39 SUP-PIC PSOC 1 V2.0.6
0 01/16/18 09:36:39 SUP-PIC PSOC 0 V2.0.6
0 01/16/18 09:36:39 SUP-DC PSOC 1 N/A
0 01/16/18 09:36:39 SUP-DC PSOC 0 N/A
0 01/16/18 09:36:39 SUP PSOC 3 v4.0.6_i2c1
0 01/16/18 09:36:39 SUP PSOC 2 v4.1.1_IVB
0 01/16/18 09:36:39 SUP PSOC 1 v4.0.8_i2c1
0 01/16/18 09:36:39 SUP PSOC 0 v4.1.0_i2c1
0 01/16/18 09:36:39 SUP-DC CPLD ffffffff
0 01/16/18 09:36:39 Rommon 16.6(1r)S
0 01/16/18 09:36:38 ViperSIO CPLD 14092901
0 01/16/18 09:36:38 ViperSO CPLD 14091201
0 01/16/18 09:36:38 CPLD 16052011
The following onboard failure logging example shows the firmware versions that are logged in the backup log file. The backup log file is created when an existing log file reaches its maximum size of 1MB.
sj-104-cbr-13#show logging onboard bay 4/4 firmware backup
slot timestamp firmware version
------------------------------------------------------------------------------------
4 01/16/18 09:40:20 SUP-PIC CPLD 14071504
4 01/16/18 09:40:20 DTI Client FPGA 00000005
4 01/16/18 09:40:20 DTI Firmware 00000a03
4 01/16/18 09:40:20 Raptor MAC 00010031
4 01/16/18 09:40:20 Cortina PHY 201402061607
…
4 01/17/18 08:38:22 SUP-PIC CPLD 14071504
4 01/17/18 08:38:22 DTI Client FPGA 00000005
4 01/17/18 08:38:22 DTI Firmware 00000a03
4 01/17/18 08:38:22 Raptor MAC 00010031
4 01/17/18 08:38:22 Cortina PHY 201402061607
The following onboard failure logging example shows the firmware versions that were recently logged in the backup log file:
Router# show logging onboard bay 4/4 firmware backup reverse
slot timestamp firmware version
4 01/17/18 08:38:22 Cortina PHY 201402061607
4 01/17/18 08:38:22 Raptor MAC 00010031
4 01/17/18 08:38:22 DTI Firmware 00000a03
4 01/17/18 08:38:22 DTI Client FPGA 00000005
4 01/17/18 08:38:22 SUP-PIC CPLD 14071504
…
4 01/16/18 09:40:20 Cortina PHY 201402061607
4 01/16/18 09:40:20 Raptor MAC 00010031
4 01/16/18 09:40:20 DTI Firmware 00000a03
4 01/16/18 09:40:20 DTI Client FPGA 00000005
4 01/16/18 09:40:20 SUP-PIC CPLD 14071504
Router#show logging onboard slot R1 message
timestamp module sev message
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
01/01/12 12:00:23 SUP_PSOC 3 SUP MB PSOC alert interrupt
01/01/12 12:00:23 SUP_PSOC 3 SUP MB PSOC alert interrupt
01/01/12 12:00:23 SUP_PSOC 3 SUP MB PSOC alert interrupt
01/01/12 12:00:23 SUP_PSOC 3 SUP MB PSOC alert interrupt
01/01/12 12:01:15 SUP_PSOC 3 SUP MB PSOC alert interrupt
Router#show logging onboard slot R1 voltage
Name Id Data (mV) Poll Last Update
---------------------------------------------------------------------
PSOC-MB2_20: VO 40 1791 1 01/01/12 17:03:03
PSOC-MB2_21: VO 41 3290 1 01/01/12 17:03:03
PSOC-MB2_22: VO 42 3293 1 01/01/12 17:03:03
PSOC-MB2_23: VO 43 3299 1 01/01/12 17:03:03
PSOC-MB2_24: VO 44 4958 1 01/01/12 17:03:03
PSOC-MB2_25: VO 45 4508 1 01/01/12 17:03:03
PSOC-MB3_0: VOU 46 4999 1 01/01/12 17:03:03
PSOC-MB3_1: VOU 47 4982 1 01/01/12 17:03:03
PSOC-MB3_2: VOU 48 1499 1 01/01/12 17:03:03
PSOC-MB3_3: VOU 49 1193 1 01/01/12 17:03:03
PSOC-MB3_4: VOU 50 708 1 01/01/12 17:03:03
PSOC-MB3_5: VOU 51 757 1 01/01/12 17:03:03
PSOC-MB3_6: VOU 52 585 1 01/01/12 17:03:03
PSOC-MB3_7: VOU 53 1501 1 01/01/12 17:03:03
Router#show logging onboard slot R1 temperature
Name Id Data (C) Poll Last Update
---------------------------------------------------------------------
Temp: BB_DIE 159 25 1 01/02/12 23:04:19
Temp: VP_DIE 160 21 1 01/02/12 23:04:19
Temp: RT-E_DIE 161 29 1 01/02/12 23:04:19
Temp: INLET_1 162 20 1 01/02/12 23:04:19
Temp: INLET_2 163 18 1 01/02/12 23:04:19
Temp: OUTLET_1 164 22 1 01/02/12 23:04:19
Temp: 3882_1 165 44 1 01/02/12 23:04:19
Temp: 3882_1A 166 38 1 01/02/12 23:04:19
Temp: 3882_1B 167 36 1 01/02/12 23:04:19
Temp: 3882_2 168 38 1 01/02/12 23:04:19
Temp: 3882_2A 169 37 1 01/02/12 23:04:19
Temp: 3882_2B 170 35 1 01/02/12 23:04:19
Temp: 3882_3 171 38 1 01/02/12 23:04:19
Router#show logging onboard slot R1 uptime latest
Slot Reset reason Power On
---------------------------------------------------------
1 reset local software 01/02/12 23:02:46
Router#show logging onboard slot R1 uptime
Slot Reset reason Power On
---------------------------------------------------------
0 reset local software 01/06/12 01:52:26
4 reset local software 01/06/12 01:52:42
0 reset local software 01/06/12 01:52:45
0 reset local software 01/06/12 02:20:27
4 reset local software 01/06/12 02:20:43
0 reset local software 01/06/12 02:20:46
0 reset local software 01/06/12 05:12:02
4 reset local software 01/06/12 05:12:19
0 reset local software 01/06/12 05:12:22
0 reset local software 01/06/12 05:17:31
4 reset local software 01/06/12 05:17:48
0 reset local software 01/06/12 05:17:51
0 reset power on 01/01/12 08:56:44
4 reset power on 01/01/12 08:57:00
Router# show logging onboard slot R1 uptime detail
-----------------------------------------------
UPTIME SUMMARY INFORMATION
-----------------------------------------------
First customer power on: 01/15/18 17:33:12
Number of resets: 6
Number of slot changes: 0
Last reset reason: power reset from RP
Current slot: 2
Current power on: 01/17/18 16:14:59
-----------------------------------------------
UPTIME CONTINUOUS INFORMATION
-----------------------------------------------
Slot Reset reason Power On Up: Years Days Hours Mins
--------------------------------------------------------------------------------------
2 power reset from RP 01/15/18 17:33:12 0 0 0 0
2 power reset from RP 01/16/18 11:44:28 0 0 18 0
2 power reset from RP 01/16/18 12:13:19 0 0 0 15
2 power reset from RP 01/16/18 17:12:43 0 0 4 0
2 power reset from RP 01/17/18 14:34:36 0 0 21 0
2 power reset from RP 01/17/18 16:14:59 0 0 1 0
Router#show logging onboard bay 4/3 message
timestamp module sev message
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
01/02/12 08:14:22 RFSW-PIC 6 CAT1836E07Q:7.13:Initialize:3/1
01/02/12 08:20:42 RFSW-PIC 6 CAT1836E07Q:7.13:Initialize:3/1
01/02/12 09:13:23 RFSW-PIC 6 CAT1836E07Q:7.13:Initialize:3/1
01/02/12 09:42:33 RFSW-PIC 6 CAT1836E07Q:7.13:Initialize:3/1
01/02/12 11:56:09 RFSW-PIC 6 CAT1836E07Q:7.13:Initialize:3/1
01/02/12 12:27:23 RFSW-PIC 6 CAT1836E07Q:7.13:Initialize:3/1
Router#show logging onboard bay 5/3 message
timestamp module sev message
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
01/22/15 01:06:05 RFSW-PIC 6 JAB092709EL:7.35:Init--stby:3/1
01/22/15 01:19:01 RFSW-PIC 6 JAB092709EL:7.35:Init--stby:3/1
01/22/15 01:31:47 RFSW-PIC 6 JAB092709EL:7.35:Init--stby:3/1
01/22/15 01:44:38 RFSW-PIC 6 JAB092709EL:7.35:Init--stby:3/1
01/22/15 01:59:04 RFSW-PIC 6 JAB092709EL:7.35:Init--stby:3/1
01/22/15 02:12:07 RFSW-PIC 6 JAB092709EL:7.35:Init--stby:3/1
Router#show logging onboard bay 4/4 message
timestamp module sev message
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
01/01/12 10:01:44 SUP-PIC 0 TEST1122334:0.130:PLL-LOS:1[04]
01/01/12 10:01:45 SUP-PIC 0 TEST1122334:0.130:PLL-LOS:2[04]
01/01/12 10:01:46 SUP-PIC 0 TEST1122334:0.130:PLL-LOS:3[04]
01/01/12 10:01:49 SUP-PIC 0 TEST1122334:0.130:PLL-LOS:4[04]
01/01/12 10:01:50 SUP-PIC 0 TEST1122334:0.130:PLL-LOS:5[04]
01/01/12 10:01:51 SUP-PIC 0 TEST1122334:0.130:PLL-LOS:6[04]
Router#show logging onboard bay 5/5 message
timestamp module sev message
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
01/03/12 13:52:55 SUP-PIC 0 TEST8877665:0.130:PLL-LOS:1[04]
01/03/12 13:52:56 SUP-PIC 0 TEST8877665:0.130:PLL-LOS:2[04]
01/03/12 13:52:57 SUP-PIC 0 TEST8877665:0.130:PLL-LOS:3[04]
01/03/12 13:53:00 SUP-PIC 0 TEST8877665:0.130:PLL-LOS:4[04]
01/03/12 13:53:01 SUP-PIC 0 TEST8877665:0.130:PLL-LOS:5[04]
Note |
The following table lists the software release in which a given feature is introduced. Unless noted otherwise, subsequent releases of that software release train also support that feature. |
|
Feature Name |
Releases |
Feature Information |
|---|---|---|
|
Onboard Failure Logging |
Cisco IOS XE Everest 16.6.1 |
This feature was integrated into Cisco IOS XE Everest 16.6.1 on theCisco cBR Series Converged Broadband Routers. |
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